Mitel Sx 50 Dpabx Instructions Guide
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Features Description CDE Battery Backup Description The customer data that configures the SX-50 system to the customer’s requirements is held in Random Access Memory (RAM). A Lithium bat- tery on the Generic Module supports the RAM during periods of no system power, to a total of 4,500 hours. - SX-50 system call processing software is held in Read Only Memory (ROM). This type of memory is not affected by power failure. Call processing can start immediately after power is applied to the system. . Conditions l The Lithium Battery must be installed on the Memory Module. It is shipped separately to conserve its charge. Refer to Section 9104-091-200-NA, Shipping, Receiving and Installation Information. l Certain precautions must be followed when using a Lithium Battery. Refer to Section 9104-091-200-NA, Shipping, Receiving and Installation Information, for these precautions. Programming None. Operation None. 105 3-70 Revision 0 9104-091-l 05NA issue 5 :’
Features Description Class Of Service (COS) Description The SX-50 system defines up to nine independent Classes of Service. Each COS defines the features an extension or Inward Dial Trunk as- signed that COS can access. The features that can be assigned to a COS and the field values that enable them are listed in Table 2-2. Unless otherwise shown a field value of 0 disables the feature. Conditions l There is a maximum of nine independent COS per system. l One COS can be assigned per extension or Inward Dial Trunk. Programming Command 110, Feature Access Codes: 9 Assign the required Feature Access Codes. Commands 121 - 129, COS Programming, Registers I ,2,3,4,5,6,7 and 8: l COS 1 is defined by Command 121, COS 2 by Command 122, etc. l Assign the required features to each Class of Service. Commands 301 - 310, Slots 1 - 10, Extension’Programming, Registers 01 - 16: . Assign the extension a Class of Service (field d). The default is 1. The register number is the port number of that slot. Commands 321 - 330, Slots 1 - 10, Extension Numbering - Block Programming: l If groups of extensions are to have consecutive numbers, then use these commands. Refer to Block Programming in this Section. Commands 341 - 350, Slots 1 - IO, COS, Pickup Group and ARS Routing Class of Service - Block Programming: l If groups of extensions are to have the same COS, Pickup Group and ARS Routing Class of Service, then use these commands. l Refer to Block Programming in this Section. Commands 501 - 580, Trunks 01 to 80, Trunk Programming, Register 1: l Set Trunk Class of Service (field e) to the required COS, 1 through 9. Default is 1. Operation None. 9104-091-105-NA Issue 5 Revision 0 105 3-71
Features Description Table 3-2 Class-Of-Service Options (Commands 121 - 129) Register Field Option Register 1 b=l Trunk Group 1 Access c=l Trunk Group 2 Access d=l Trunk Group 3 Access e=l Trunk Group 4 Access f=l Trunk Group 5 Access g=l Trunk Group 6 Access h=l Trunk Group Overflow Access Authorized j=l Trunk to Trunk Connection . Register 2 b=l Flash for Consultation Hold b=2 Flash for Test Line/Attendant c=o Originate Only c=l Bothway Calling c=2 Receive Only d=l Automatic Ringdown Circuit e=l DISA Access Code Required e=2 Special DISA / VAC Required f=l Restrictive Station Control f=2 Message Registration f=3 Message Registration and Restrictive Station Control ;:; Message Waiting Rotary Only (For DISA E&M Trunks Only) j=l SUPERSET 4 or SUPERSET 420 Headset Operation k=l Do Not Disturb qegister 3 b=l Automatic Callback Busy/No Answer, ARS Callback c=l Paging Access d=l Data Line Security e=l Call Hold f=l Call Block g=i TAFAS Access h=l COS SMDR i=l Room Status j=l ONS Callback No Answer Activation During Ringback k=l Voice Mail Port - Message Optimization Control (MS52, MS54, MS55) k=2 Voice Mail Port - Send Disconnect Tone qegister 4 b=l Call Forward - Follow Me c=l Call Forward - Busy d=l Call Forward - No Answer e=l Call Forward - Busy/No Answer f=l Proceed to Be Call Forwarded Externally ;I; Executive Busy Override Executive Busy Override Security i=l Associated Modem Line j=i Wake-Up from Extension c).-.“rr 4 e.& r) 105 3-72 Revision 0 9104-091-l 05-NA Issue 5
Features Description Table 3-2 Class-Of-Service Options (Commands 121 - 129) (continued) Register Field qegister 5 qegister 6 qegister 7 qegister 8 b=l c=l d=l e=l f=l ;I: i=l j=l k=l c=l d=l b=l c=l c=2 c=3 d=l e=l f=l {I; b=l c=l d=l E?=l Option Access to Abbreviated Dial Numbers 10 + 19 or 100 - 199 Access to Abbreviated Dial Numbers 20 - 29 or 200 - 299 Access to Abbreviated Dial Numbers 30 4 39 or 300 - 399 Access to Abbreviated Dial Numbers 40 ----, 49 or 400 - 499 Access to Abbreviated Dial Numbers 50 - 59 or 500 - 599 Access to Abbreviated Dial Numbers 60 + 69 or 600 - 699 Access to Abbreviated Dial Numbers 70 += 79 or 700 ,+ 799 Access to Abbreviated Dial Numbers 80 2 89 or 800 - 899 Access to Abbreviated Dial Numbers 90 - 99 or 900 - 999 Last Number Redial Enable Outgoing Access to E&M Tie Trunks Outgoing Access to CO Trunks SUPERSET 4 or SUPERSET 420 Telephone Programmingof Message Account Code Entry - Optional Account Code Required for Toll Calls Only Account Code Required for All Calls _. Auxiliary Attendant Position Directed Call Pickup Directed Call Pickup Security Hunt Group Login Lockout Alarm Extension Camp-on CO Trunk Camp-on Inward Dial Trunk Camp-on DID Restriction Page 2 of 2 1 9104-091-l 05-NA Issue 5 Revision 0 105 3-73
Features Description Clear All Features Description This feature resets the features currently active on an extension. Conditions l All callbacks set up by the extension are canceled. l Call Forwarding is no longer in effect. l Do Not Disturb is no longer in effect. . ” Programming Command 110, Feature Access Codes, Register 15: l Assign the Clear All Features Access Code. Default is 444. Operation l Lift the handset - dial tone is returned. l Dial the Clear All Features Access Code from the required extension - dial tone is returned. l All features selected at that extension are disabled. 105 3-74 Revision 0 9104-091-l 05--NA Issue 5
Features Description Conference Description This feature permits an extension user to place the current call on Con- sultation Hold and make another catl. The user can converse privately with this party or form a 3-party conference. Conditions l The system supports a maximum of six 3-party conferences. l If Transfer Dial Tone is not enabled, normal dial tone is returned. . Programming None. Operation ONS or OPS Set l Establish an extension call. l Flash the switchhook -the system puts the first extension call on Consultation Hold and returns Transfer Dial Tone to the holding extension. l Dial the extension number of the second extension -the system sets - up a 2-way conversation with the third party. l Flash the switchhook to connect the held extension call to the existing call and form a 3-party conference. SUPERSET 3 or SUPERSET 410 Telephone A call is in progress: . Press TRANWCONF function key. Transfer Dial tone is returned. . Call the second party. This conversation is private. If there is no answer, or to terminate the call without conferencing, press the CANCEL function key to return to the first party. l Press the TRANSCONF function key. A 3-party conference is formed. SUPERSET 4 Telephone A call is in progress: l Press the TRANWCONF softkey. Transfer Dial tone is returned. l Call the second party. This conversation is private. If there is no answer, or to terminate the call without conferencing, press the CANCEL softkey to return to the first party. l Press the CONF softkey. A 3-party conference is formed. 9104-091-l 05-NA Issue 5 Revision 0 105 3-75
Features DescriDtion 105 3-76 SUPERSET 420 Telephone A call is in progress: l Press the Trans/Conf key. Transfer Dial tone is returned. l Call the second party. This conversation is private. If there is no answer, or to terminate the call without conferencing, press the CANCEL key to return to the first party. l Press the Trans/Conf key. A 3-party conference is formed. Revision 0 9104-091-105-NA issue 5
Features Description Conflict-Dialing . Description Extensions can be programmed with l-, 2-, 3- or 4-digit numbers with the first digits being identical, for example “523” and “5234”. The system selects the shorter number if the user does not dial another digit within the time-out period or dials # to indicate the end of the number. It is recommended that extension numbers do not conflict with ARS digit strings or Feature Access Codes. . Conditions None. Programming Command 100, System Options, Register 09, Features Selection 1: l Set the Conflict Dialing Time-out (field e) to 1 (3 seconds), 2 (5 seconds) or 3 (7 seconds). Default is 0 (Disable). I Command 301 - 310, Extension Programming l End conflicting numbers with #. Operation None. 9104-091-105-NA Issue 5 Revision 0 105 3-77
Features Description Consoleless Operation Description The SX-50 system can operate without the use of an Attendant Console. An Auxiliary Attendant position can provide many of the Attendant Features. Refer to AUXILIARY ATTENDANT in this Section. Conditions l All features associated exclusively with the Attendant Console or Auxil- iary Attendant position are unavailable. l All incoming trunks must be assigned to the Night Bell or an extension. Refer to DIRECT-IN LINES, FLEXIBLE NIGHT SERVICE and INTERNAL CALLS TO CONSOLE NIGHT ANSWER POINT in this Section. l In this mode of operation, programming and access to Attendant Functions must be performed from the Test Line or RMATS. Refer to TEST LINE in this Section and Section 9104-091-301-NA, Remote Maintenance, Administration and Test System (RMATS). Programming Command 100, System Options, Register 02, Attendant Functions: l Console Inhibit (field d) must be set to 1 (Enable). Default is 0 (Disable). Command 100, System Options, Register 08, Overflow Control: l Overflow Mode In Day Service (field c) must be set to 1 (Immediate Switching to Overflow). Default is 2 (Automatic Switching to Overflow After Timeout). l Overflow Mode in Night Service (field d) must be set to 1 (Immediate Switching to Overflow) or 2 (Automatic Switching to Overflow After Time-out). Default is 1. l Internal Calls to Console Routed to Overflow (field 9 must be set to 1 (Enable During Day Service). This is the default. l Overflow Point (fields g, h, i) must be specified by equipment number. Default is 000 (Night Bell). Command 110, Feature Access Codes, Register 09: l Assign Access Code for TAFAS Pickup. Default is 57. Commands 121 + 129, COS 1 - COS 9 Programming, Register 3: l TAFAS Access (field g) must be set to 1 (Enable Pickup From Night Bells) or 2 (Enable Pickup From Night Bells/Attendant). Default is 1. . . . Commands 121 - 129, COS 1 - COS 9 Programming, Register 8: :.’ 105 3-78 Revision 0 9104-091-105-NA Issue 5
Features Description . By default, extensions are allowed to camp a trunk call onto a busy extension. To disallow this, set CO Trunk Camp-On (field c) to 0. Commands 501 - 580, Trunks 01 - 80, Trunk Programming, Register 4: 9 Day Answer Mode (field d) must be set to 0 (Direct-In Line). Default is 1 (LDN 1). l Day Inward Dial Trunk Intercept Answer Point (fields e, f, g) must be specified. Default is 001 (Station Equipment Number 001). Commands 501 - 580, Trunk 01 - 80, Trunk Programming, Register 5: l Night Answer Mode (field b) must be set to 0 (Flexible Night Service). Default is 0. l Night Inward Dial Trunk Intercept Answer Point (fields c, d, e) must be specified. Default is 000 (Night Bell). Operation Refer to TEST LINE and AUXILIARY ATTENDANT in this Section, and Section 9104-091-301-NA, Remote Maintenance, Administration and Test System (RMATS). 9104-091-105NA Issue5 Revision 0 105 3-79