Mitel Sx 50 Dpabx Instructions Guide
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Features Description 1 Internal Calls To-Console Routed to Overflow Description This feature assigns a specific extension as the Attendant Night Answer Point for all calls directed to the Attendant Console when the system is in Night Service. Conditions l The Attendant Night Answer Point must not be designated as Origi- nate Only. l Do Not Disturb is ignored in Night Answer Point operation: l The Night Answer Point cannot forward Console calls back to the At- tendant. Programming Command 100, System Options, Register 08, Overflow Control: l Internal calls to console routed to overflow (field 9 must be set to 1 (enable during day service), 2 (enable during night service) or 3 (enable during both day and night service). l Overflow Point (fields g, h, i) must be set to 000 (Night Bell), 001 - 160 (Station Equipment Number), 161 - 166 (Hunt Group) or 167 (Ring Group). Default is 000. Operatiqn Attendant Console Key l Press the NIGHT key -the NIGHT flag appears on the LCD. l All calls to the Attendant Console are now routed to the selected Night Answer Point. Attendant Function l Dial the Attendant Function Access Code (71 or *) or press the FUNC- TION key. l Dial Attendant Function 11. l All calls to the Attendant Console are now routed to the selected Night Answer Point. 105 3-130 Revision 0 9104-091-l 05-NA Issue 5
Features Description Last Number Redial Description This feature allows an extension user to automatically redial the last num- ber that was manually dialed on a trunk. Conditions l An Abbreviated Dial Number cannot be accessed by Last Number Redial. l The Last Number Redial Access Code is the Abbreviated Dialing Ac- cess Code (default 55) plus 0. At a SUPERSET 4 telephone, press the REDIAL softkey. . l If the # key is used for Last Number Redial, it cannot be used to ac- cess programming at the Attendant Console, Auxiliary Attendant or Test Line. Programming Command 100, System Options, Register 09, Features Selection 1: l Last Number Redial # Key Access (field d) must be set to 1 (Enable). Default is 0 (Disable). Commands 121 - 129, COS 1 - COS 9 Programming, Register 5: l Set Last Number Redial (field k) to 1 (enable). Default is 0 (disable). Commands 151 + .156, Trunk Group 1 - Trunk Group 6 Programming, Register 2: l Set Trunk Group Last Number Redial (field j) to 1 (enable). Default is 0 (disable). Operation ONS or OPS Sets . Dial System Abbreviated Dial Access Code plus 0 or press #, if enabled. l The last external number that was manually dialed is automatically re- dialed. SUPERSET 3 Telephone l Press the REDIAL feature key. The last external telephone number is dialed automatically. SUPERSET 4 Telephone l Press the REDIAL softkey. The last manually dialed external telephone number is dialed automatically. Note that the REDIAL softkey appears only after an external number has been dialed. To Display the Last External Number: l Press the DISPLAY feature key followed by the REDIAL softkey. 9104-091-105:NA Issue 5 Revision 0 105 3-131
105 3-132 Revision 0 l Press the EXIT softkey to return to the normal display. SUPERSET 410 and SUPERSET 420 Telephone l Press the Redial key. The last manually dialed external telephone number is dialed automatically. To Display the Last External Number Dialed on the SUPERSET 420 Telephone: l Press the Superkey key. l Press the Redial key. l Press the Superkey to return to the normal display. . . . I 9104-091-105-NA Issue 5
Features Description Line Appearances - Immediate Ring, Delay Ring, No Ring Description An Immediate Ring appearance rings the SUPERSET telephone at the same time the Line Status indicator flashes. This is typical telephone op- eration on incoming calls. A Delay Ring line appearance initially provides only visual indication of an incoming call. If the call is not answered after a programmed time delay (1 O-30 seconds), the set rings. A No Ring line appearance never rings the SUPERSET telephone, but the Line Status indicator flashes to indicate an incoming call. Conditions l Immediate Ring, Delay Ring or No Ring must be selected for each line appearance during Customer Data Entry. l A Delay Ring line appearance can answer an incoming call even if the set has not started to ring. l A No Ring line appearance can answer an incoming call even though the set does not ring. . Only Immediate Ring is allowed on the set’s prime line. Programming Commands 401 += 480, SUPERSET Telephone 01 + 80, Register = Line Key Number, field d: 0 = No Ring 1 = Immediate Ring 2 = Delay Ring For more information on line appearance programming, refer to Commands 401 - 480, SUPERSET Telephone Programming in Section 9104-091-210-NA, Customer Data Entry. Command 100, Register 7, System Options: l Set Delayed Ringing Key Time-Out (field e): 1 = 10 seconds 2 = 20 seconds 3 = 30 seconds Operation Immediate Ring: l The Line Status indicator flashes and the set rings immediately in re- sponse to an incoming call. Delay Ring: l The Line Status indicator flashes immediately in response to an in- coming call. The Prime Line and any other Immediate Ring appearances ring. 9104-091-10!5-NA issue 5 Revision 0 105 3-133
Features Description 105 3-134 l After the programmed delay (lo-30 seconds), if the call is not an- -swered, the delayed ring appearance rings. No Ring: l When a call is received at the SUPERSET telephone, the flashing Line Status indicator is the only signal. Revision 0 9104-091-105NA Issue 5 ,,.’ .
Features Description Line Status Display Description The SUPERSET 4 Line Status Display provides information about each line that appears at the set. The symbols used are: l SOLID BOX - The line is busy at this set. l SOLID CIRCLE -The line is busy at another set. l FLASHING BOX-The line is on hold at this set. l FLASHING CIRCLE -The line is on hold at an-other set. l ALTERNATING SQUARE/CIRCLE - There is an incoming call on this line. l Refer to Figure 3-1, SUPERSET 4 Line Status Display Symbols. The SUPERSET 470 and SUPERSET 420 Line Status Display provides information about each line that appears at the set. The symbols used are: l CLEAR -The line is idle. l DISPLAY SOLID TRIANGLE - This line is busy at this set (or at anoth- er set). l DISPLAY ALTERNATES BETWEEN SOLID AND CLEAR - Incoming call (500 ms on and 500 ms off). l DISPLAY ALTERNATES BETWEEN SOLID AND CLEAR -Call on hold at this set or at another set (250 ms on and 250 ms off). l Refer to Figure 3-2, SUPERSET 410 and SUPERSET 420 Line Status Display Symbols. Conditions None. Operation None. 9104-091-105-NA Issue 5 Revision 0 105 3-135
Features Description m @I SYMBOL q DESCRIPTION NO SYMBOL IN DISPLAY MEANING . LINE IDLE DISPLAY ALTERNATES 0 4-W f@-i SOLS BETWEEN THESE TWO SVM- INCOMINGCALL DISPLAY SOLID SQUARE LINE BUSY AT THIS SET DISPLAY SOLID CIRCLE LINE BUSY AT ANOTHER SET DISPLAY ALTERNATES CALL ON BETWEEN SOLID AND HOLD CLEAR AT THIS SET CALL ON HOLD 880013 Figure 3-l SUPE/?SET4 Line Status Display Symbols .‘, .i 105 3-136 Revision 0 9104-091-l 05-NA Issue 5
Features Description SYMBOL DESCRlPllON MEANING * . CLEAR LINE IDLE . . THIS LINE IS BUSY AT THIS SET (OR AT ANOTHER SET) 4 . . . . . . 4 DISPLAY ALTERNATES BETWEEN SOLKJ AND INCOMING CALL CLEAR DISPLAY ALTERNATES d:++d CL~R CALL ON HOLD BETWEEN SOLID AND ATTHIS SET IOR AT ANOTHER SET) ’ l FASTER FMSH RATES EE0093 , Figure 3-2 SUPERSET 470 and SUPERSET 420 Line Status Display Symbols 9104-091-l 0!5-NA Issue 5 Revision 0 105 3-137
Features Description Lockout Alarm - Description The Lockout Alarm feature provides two capabilities to the SX-50 sys- tem: I. IT PROVIDES 10 SECONDS OF DIAL TONE - When a 2-party con- versation is completed and one party hangs up, dial tone is returned for 10 seconds. This allows the remaining party to place a second call without the need to go On-hook and off-hook again. 2, IT ALERTS THE ATTENDANT OF AN OFF-HOOK CONDITION - If a second call is not placed within 10 seconds and the set remains off- hook, reorder tone is applied for 20 seconds. When reorder tone has been applied for 20 seconds, the set goes into a Lockout state. A lock- out alarm is raised, if enabled. The lockout alarm is displayed on the Attendant Console or Auxiliary Attendant set as A 85 XXXX LOCKED OUT 02/01, where XX% is the equipment number, 02 is a sample card slot and 01 is a Sample station. Busy tone is returned to the set, and LOCKED OUT appears on its LCD display, if applicable. The SX-50 system can store up to eight alarm indications as described in ALARM INDICATORS in this Section. Conditions l Although a lockout alarm can be removed by dialing the Cancel All Alarms code (*32), telephone operation is not restored. If the set con- tinues to remain off-hook, no further alarms are generated. I Programming Commands i21 + 129, Class of Service Programming, Register 3: l Set Voice Mail Port (field k) to 2 (Send Disconnect Tone). Default is 0 (Disable). Commands 121 + 129, Class of Service Programming, Register 7: l Set Lockout Alarm (field h) to 1 (Enable). Default is 0 (Disable). Operation To Clear a Lockout Alarm and Restore Telephone Operation:‘- * Replace the handset of an ONS, SUPERSET 3 or SUPERSET 470 telephone. OR 105 3-138 l Press any key on a SUPERSET 4 or SUPERSET 420 set. Although the handset may continue to be off-hook, the telephone is idle and the current date and time are displayed on the LCD. Revision 0 9104-091-l 05--NA Issue 5 ,’
Features Manual Line Description This feature allows an extension designated as an Automatic Ringdown Circuit to be programmed as a Manual Line. When a Manual Line extension goes off-hook, the SX-50 system automatically dials the Attendant. A manual line is typically used as a security phone or lobby phone. Dial tone is not provided. The extension receives calls normally. See AUTOMATIC RINGDOWN CIRCUIT in this Section for more information. Conditions . Manual Line and all features requiring call origination are mutually ex- clusive. Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 2: l Automatic Ringdown Circuit (field d) must be set to 1 (Enable). Default is 0 (Disable). Command 301 + 310, Extension Programming: . Leave Extension Type (field c) at its default value, 0 (Extension). Operation . Lift the handset - the extension rings the Attendant Console. 9104-091-105-NA Issue 5 Revision 0 105 3-139