Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
l At midnight, all OCCUPIED rooms are set to NOT CLEAN. 
Programming Command 100, System Options, Register 10: 
l Set Room Status Print Out (field i) to 1 (enable) if Room Status 
printout capability is required. Default is 0 (disable). 
Command 110, Feature Access Codes, Register 31, Fields c,d,e,f: 
l Assign a Maid In Room Access Code. Default is 747. 
Commands 121 - 129, Class of Service programming, Register 3: 
_ 
l Set Room Status (field i) to 1 (enable) for all sets used as hotel/motel 
room phones. Default is 0 (disable). 
Command 185, Function Key Programming, Register = Key Number (01 - 14): 
l Set Function code to 16 (Room Status). 
Commands 301 - 310, Extension Programming: 
l Set ARS Routing Class of Service (field g) to Attendant-Selectable RCS. 
Operation 
General 
If a room is In Service, 4 states comprise its status: 
l VACANT or OCCUPIED 
l CLEAN or NOT CLEAN 
l ALLOW or DENY (outgoing trunk calls) 
l MAID or (blank) 
e.g., VACANT/NOT CLEAN/DENY/MAID or OCCUPIED/CLEAN/ALLOW 
Note: The MAID state can be changed from the room phone only. 
If a room’s status is OUT OF SERVICE, the 4 states described above do not 
apply. 
If a Room Status function key is not programmed: 
l Press the FUNCTION key or dial * or dial 71 
l Dial 81. 
Display or Change Status of a Room: 
At the Attendant Console: 
l Press the ROOM STATUS function key. The display shows ROOM 
STATUS EXT - ?. 
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							Features 
l Enter the desired extension number. The display shows (example): 
EXT - 1600 OCCUPIED/NOT-CLN/ALLOW 
VACANTCLEAN OUT-SERVTRK-BAR NEW-EXT 
The first 3 softkeys are opposite in state to the room’s status. When pressed, 
a softkey changes the Room Status message to the new state and takes on 
the old one. For example, if the room is VACANT; an OCCUP (Occupied) 
softkey appears. When the softkey is pressed, the room becomes 
OCCUPIED and the softkey becomes VACANT. 
Pressing the TRK BAR softkey causes the trunk call state to alternate 
between ALLOW and DENY. If the extension programming permits, the 
display cycles from DENY, ALLOWl, ALLOW2, ALLOW3 on subsequent 
key presses. This softkey appears only if the room is OCCUPIED. 
To display or change the status of other rooms: 
l Press the NEW EXT softkey. The display prompts for an extension 
number. 
l Enter the desired extension number. 
To exit: 
l Press the CANCEL or RELEASE function keys, or 
l Press the EXIT softkey (at the EXT - ? prompt). 
Print Status of All Rooms (Room Audit): 
At the Attendant Console: 
l Press the ROOM STATUS function key. The display shows ROOM 
STATUS EXT - ?. 
l Press the PRINT softkey. 
OR 
l Press the FUNCTION key, or dial * or dial 71. 
l Dial 82. 
At the Auxiliary Attendant set: 
l Press the FUNCTION key, or dial * or dial 71. 
l Dial 82. 
The printout shows the status of all rooms (extensions with Room Status 
enabled in their Class of Service). Rooms are grouped by status: 
l VACANT/CLEAN 
l VACANT/NOT CLEAN 
l OCCUPIED/CLEAN 
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							Features Description 
l OCCUPIED/NOT CLEAN 
l OUT OF SERVICE 
If there is a maid in the room, the word 
“MAID” appears beside the room 
number. 
If there is no maid in the room and the room-is denied trunk access, the word 
DENY appears beside the room number. 
The date and time appear at the top of the printout. 
Example of printout: 
15/01/89 08:OO ROOM - STATUS 
VACANT/CLEAN 
1 loo-DENY 11 Ol-DENY 1102-DENY 1103-DENY 1104-DENY 
1105DENY 1106-DENY 1107-DENY, 1108-DENY I lOg-DENY 
VACANT/NOT CLEAN 
1300-DENY 1301-MAID 1302-DENY 1303-MAID 1304-DENY 
OCCUPIED/CLEAN 
15001501 150215031504 
1505 1506 1507 1508 1509 
OCCUPIED/NOT CLEAN 
1600-MAID 1601 1602-MAID 1603 1604 
1605-MAID 
OUT OF SERVICE 
1900-DENY 
Operation 
Maid In Room 
From Room phone: 
l Dial the Maid In Room access code (default is 747). A short burst of 
dial tone is returned. 
l Enter the condition code: 
1 - Maid in Room 
2 - Maid Not in Room 
3 - Room Clean and Ready 
4 - Room Out of Service 
5 - Maid Exited Room/Room Clean and Ready 
Dial tone is returned. (Reorder tone is returned if no entry is made within 10 
seconds or if an invalid code is entered). 
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							Features 
Selectable Ringing Cadence Cycle Time 
Description 
This feature identifies call classifications. There are four different ringing 
cadences available for extensions. These four classes are: 
l Internal Calls - Calls from other extensions indicated by ordinary 
ringing. 
. External Calls - Calls from trunks or the Attendant Console optionally 
indicated by ordinary ringing or distinctive ringing. 
. Message Waiting reminders. 
l Callbacks - indicated by Distinctive Callback Ringing. 
Conditions None. 
Programming Command 100, System Options, Register 03, Tone and Ringing Control: 
l Set the Ringing Cadence Cycle Time (field e) to 3 (3 Seconds), 4 (4 
Seconds) or 5 (5 Seconds). Default is 4. 
Operation None. 
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							Features Description 
Speaker On/Off - 
Description 
I 
Conditions 
I 
Operation 
This feature allows the SUPERSET user to originate or receive calls 
without using the handset. 
9 On the SUPERSET 3, SUPERSET 4, SUPERSET 4 10 and 
SUPERSET 420 telephones, the built-in speaker and microphone are 
activated when the speaker is on. 
l On the SUPERSET 3, SUPERSET 4, SUPERSET 410 anb 
SUPERSET 420 telephones, each time the speaker key is pressed, 
the telephone alternates between handset and Handsfree operation. 
l If the set is returned to handset operation with the handset on-hook, 
the current call is terminated and the set returns to its idle state. 
SUPERSET 
3 Telephone 
To switch to speaker and microphone operation: 
l Press the speaker key and replace the handset. The speaker and 
microphone turn on. 
To return to a handset operation: 
l Lift the handset. The speaker and microphone turn off. 
SUPERSET 
4 Telephone 
To Switch to Speaker and Microphone Operation: 
. Press the SPEAKER ON/OFF feature key once. The prime line is 
selected. The display shows 
MIC ON. 
To Return to Handset Operation from Speaker Operation: 
l Pr&s the SPEAKER ON/OFF feature key again. The MIC ON flag 
disappears from the display. If the handset is off-hook, the 
conversation continues on the handset. Otherwise, the set is returned 
to an on-hook condition. 
SUPERSET 410 
and SUPERSET 420 Telephones 
To switch to speaker and microphone operation: 
l Press the Speaker key and replace the handset. The speaker and 
microphone turn on. 
To return to a handset operation: 
l Lift the handset. The speaker and microphone turn, off. 
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							Features 
Special DISA 
Description 
Conditions 
Special DISA (also known as Multiple DISA Access Codes) allows callers 
to gain access to their own Class of Service options or gain access to 
Automatic Route Selection for long distance resale. A Special DISA trunk 
is accessed with the caller’s Verified Authorization Code (VAC), rather 
than the DISA access code. 
SMDR can be programmed to record the Verified Authorization Code with 
each incoming Special DISA trunk call. This simplifies customer billing. 
See also TRAVELING COS and ACCOUNT CODES in this Section. 
Refer to conditions for TRAVELING COS and ACCOUNT CODES in this 
. Section. 
Programming Commands 501 + 580, Trunk Programming, Register 1, field e: 
l Specify a Trunk Class of Service (1 - 9) for the Special DISA trunk(s). 
In default mode, all trunks are placed in Class of Service 1. 
Commands 121 + 129, Class of Service Programming, Register 2: 
l Set DISA Access Code Required (field e) to 2 (Special DISA/VAC 
Required). Default is 0 (Disable). If 0 is selected, an access code is not 
required. If 1 is selected, the Verified Authorization Code is not 
required, however, the DISA access code is required. Refer to 
DIRECT INWARD SYSTEM ACCESS in this Section for further details. 
Operation l Dial the directory number of the Special DISA trunk. Ringback tone is 
heard, followed by dial tone. 
I 
l Dial the assigned Verified Authorization Code. If the VAC is valid, dial 
tone’is returned. If the VAC is invalid, the reorder tone is returned. 
l Dial the desired internal or external number, or access the desired 
feature, in the normal manner. 
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							Features Description 
I Speed Dial - 
Description 
This feature permits a SUPERSET telephone user to save frequently used 
telephone numbers, and to dial these numbers by pressing a single key. 
The number of Speed Call/Line Select keysavailable to the user depends on 
the number of lines appearing at the telephone. Any unused (unassigned) 
Line Select keys can be used to save Speed Dial numbers. 
Conditions l Each entry can have up to 32 digits. . 
l Abbreviated Dial Numbers can not be programmed as Speed Dial 
Numbers. 
Operation To Set Up or Modify a Speed Dial Number on a SUPERSET 3 Telephone: 
l Press the program/save key. 
l Press the desired Speed Call key. 
l Dial the number to be stored. 
l Press the program/save key. 
Insert into the dial sequence, if required: 
* 1 - pause five seconds. 
* 2 -wait for dial tone. 
* 3n -wait for manually dialled digits (n is the number of digits from 1 to 9). 
To Set Up or Modify a Speed Dial Number on a SUPERSET Telephone: 
l With the handset on-hook, press the PROGRAM softkey. 
l Press the SPEED CALL softkey. 
l Press the desired Line Select/Speed Dial key. 
l Dial the number to be stored. 
Insert into the dial sequence, if required: 
* 1 - pause five seconds. 
* 2 -wait for dial tone. 
* 3n -wait for manually dialled digits (n is the number of digits from 1 to 9). 
The speed dial number is displayed. 
If correct: 
l Press the SAVE softkey. The speed dial number is now saved. 
To correct a programming error, use the c softkey to backspace and clear the 
incorrect entry. To cancel the entire current entry, press the EXIT softkey and 
start over again. 
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							Features 
I 
I 
I 
To View the speed dial number on the SUPERSET 4 Telephone: 
l Press the DISPLAY feature key. 
l Press the required Line Select/Speed Dial key. 
The currently saved Speed Dial number is displayed. If the saved number is 
longer than eleven digits, an arrow (-) softkey appears. Press the - softkey 
to view the remaining characters. 
To Set Up or Modify a Speed Dial Number on a 
SUPERSET Telephone: 
l Press the Superkey key. 
l Press the desired Line Appearance key. 
l Dial the number to be stored. 
l Press Superkey key to save the number entered. 
To Set Up or Modify a Speed Dial Number on a 
SUPERSET Telephone: 
. Press the Superkey key, to select the programmable features menu. 
Feature title CALL FORWARDING appears on display. 
l Press the No softkey, to step forward to PERSONAL KEYS? feature. 
. Press the Yes softkey. Prompt PRESS A S/C KEY appears on display. 
. Press a Line Appearance key (Speed Call key). 
l Dial the number to be stored. If help is required, press the Help 
softkey. 
. Press Save softkey to save the number entered. 
Insert into the dial sequence, if required: 
* 1 - pause five seconds. 
* 2 - wait for dial tone. 
* 3n -waft for manually dialled digits (n is the number of digits from 1 to 9). 
To View the Speed Dial Number on the 
SUPERSET 420 Telephone: 
l Press the Superkey key, to select the programmable features menu. 
Feature title CALL FORWARDING appears on display. 
l Press the No softkey, to step forward to PERSONAL KEYS? feature. 
l Press the Yes softkey. Prompt PRESS A S/C KEY appears on display. 
l Press the desired Line Appearance key (Speed Call key). 
The currently saved Speed Dial number is displayed. If the saved number is 
longer than eleven digits, an arrow (-) softkey appears. Press the + softkey 
to view the remaining digits. 
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							Features Descrirdion 
Station Message Detail Recording (SMDR) 
Description 
Station Message Detail Recording (also known as Call Detail Recording) 
permits a business to analyze and control its telephone costs. Data is 
collected for each outgoing and/or incoming trunk call. Each call 
generates a call record which is available at the RS-232 Port‘(Printer 
Port) of the DPABX. This output can be connected to: 
l a local printer which provides an on-line printout at the termination of 
each trunk call, or 
l a call accounting system, or 
l directly to a service bureau via a dedicated line for faster processing. 
Conditions l Refer to Section 9104-091-221-NA, Station Message Detail Record- 
ing (SMDR), for details. 
Programming Command 100, System Options, Register 14, SMDR: 
l SMDR System Enable (field c) must be set to 1 (Enable Incoming 
Trunk Calls Only), 2 (Enable Outgoing Trunk Calls Only) or 3 (Enable 
Both Incoming and Outgoing Trunk Calls). Default is 0 (Disable). 
l SMDR: Record Meter Pulses (field d) can be set to 1 (Enable). Default 
is 0 (Disable). 
l SMDR: Long Call Indicator (field e) can be set to 1 (Enable). Default is 
0 (Disable). 
l SMDR: Incoming Calls Record Only COs (field f) can be set to 1 (Enable). 
Default is 0 (Disable). This field applies to DID and LS/GS trunks. 
l SMDR: Drop Calls of Less Than 8 Digits (field g) can be set to 1 
(Enable). Default is 0 (Disable). 
l SMDR: Drop In’complete Outgoing Calls (field h) can be set to 1 
(Enable). Default is 0 (Disable). 
l SMDR: Overwrite Queued Printer Buffers (field i) can be set to 1 
(Enable). Default is 0 (Disable). 
‘_ 
l SMDR X Digits Dialed (field j) can be set to 1 - 7. Default is 0 
(Disable). 
l VAC Overwrite Account Code (field k) can be set to 1 (Priority to 
printing of Account Codes) or set to 0 (Priority to printing of Verified 
Authorization Codes). Default is 0. 
l Refer to Section 9104-091-221-NA, Station Message Detail 
Recording (SMDR), for details. 
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							Features 
Commands 121 - 129, COS 1 - COS 9 Programming, Register 3: 
l Set COS SMDR (field h) to 1 (Enable). Default is 0 (Disable). 
Commands 151 -+ 156, Trunk Group Programming, Register 2: 
l Set Trunk Group SMDR (field i) to 1 (Enable). Default is 0 (Disable). 
Operation 
l Refer to Section 9104-091-221-NA, Station Message Detail Record- 
ing (SMDR), for details. 
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