Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Transfer Dial Toni? 
Description 
The system returns transfer dial tone to an extension user that flashes the 
switchhook and places an existing call on hold. ‘Refer to Section 
9104-091-210-NA, Customer Data Entry,-for details. 
Conditions None. 
Programming Command 100, System Options, Register 03, Tone and Ringing Control: 
l Transfer Dial Tone (field d) must be set to 1 (Enable). Default is 1. 
Operation l Originate or answer a call. 
l Flash the switchhook. 
l The system returns transfer dial tone. 
Transfer Security 
Description 
This feature prevents trunk calls from being lost due to incorrect 
extension handling. If a trunk call is transferred to an idle extension which 
does not answer, or is camped on to a busy extension and the extension 
does not pick up the call within the programmed time-out period, then the 
I call automatically recalls to the extension that transferred the call. If an 
extension attempts to transfer a call before dialing is complete, then the 
call automatically recalls to the extension attempting the transfer. Refer to 
CAMP-ON and CALL TRANSFER in this Section. 
Conditions None. 
Programming None. 
Operation None. 
. . 
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							Features 
- Traveling COS 
Description 
Traveling COS (also known as Verified Account Codes), allows users to 
access their own Class of Service from another extension. When a user 
makes outside trunk calls from stations other than their own, the SX-50 
system can be programmed to-identify the user in the SMDR printout. 
Verified Authorization Codes are useful to restrict trunk access and to 
prevent fraudulent use of outgoing trunks. 
Using any extension in the SX-50 system, a user enters the Verified 
Authorization Code Access code, followed by his/her own l- to 8-digit 
Verified Authorization Code (VAC), as part of the dialing sequence. This 
changes the extension’s COS and ARS RCS to the Class of Service and 
ARS RCS assigned in the Verified Authorization Code Table. Each time a 
VAC is entered by a user, it is validated and matched in the system. If the 
Verified Authorization Code is invalid, reorder tone is returned. The new 
COS and Routing COS are valid for the duration of the call. 
Verified Authorization Codes can be viewed, added, deleted or modified by 
using CDE or by using an Attendant Function from the console. 
See also SPECIAL DISA in this Section. 
Conditions 9 The Verified Authorization Code Table supports a maximum of 999 
codes (001 to 999). 
l Verified Authorization Codes must be deleted prior to changing VAC 
length. If an attempt is made to change the length of a VAC, error 
message E46, ‘VAC LENGTH CONFLICT’, is generated. 
. It is recommended that when both Account codes and Verified 
Authorization codes are enabled, Account Code Length be set to an 
odd number of digits (1,3,5 or 7) for Account codes and be set to an 
even number of digits (2,4,6 or 8) for Verified Authorization codes, or 
vice versa. This provides a method of distinguishing the two types of 
codes on the SMDR printout. 
l When both Account codes and Verified Authorization codes are 
enabled, “VAC Overwrite Billing Code” programming in Command 100, 
Register 14, field k, determines whether the Account code or the 
Verified Authorization code will be printed on the SMDR record. 
l When both Account codes and Verified Authorization codes are used 
during a call, the Verified Authorization code is entered before the 
Account code. 
l The SX-50 system automatically adds new Verified Authorization 
Codes into the first unprogrammed register in the VAC Table. 
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							Features Description 
l If Verified Authorization codes are enabled and the COS of the user 
-specifies that an account code is required for toll calls, or for toll calls 
only, then the Verified Authorization code must be used. Account 
codes can be optionally entered, but they do not control toll access. 
Programming Command 100, System Options, Register 14: 
l Set VAC Overwrite Billing Code (field k) to 0 (Priority to printing of VAC 
codes). When 1 (Priority to printing of Account Codes) is selected, and 
both Verified Authorization Codes and Account Codes are entered during 
a call, the Account Code is printed on the SMDR record. Default is 0. 
Command 100, System Options, Register 15: 
l Program the Verified Authorization Code Length (field e) as 1 - 8 
digits. Default is 0 (Disable). 
Command 110, Feature Access Code Programming, Register 40: 
l Assign an access code to Verified Authorization Codes (fields c - 9. 
Default is 67. 
Command 180, User Programming Access, Register 2: 
l Set Command 600: Verified Authorization Code Programming (field h) 
to 1 (Enable). This allows a system user to modify Command 600 in 
CDE. Default is 0 (Disable). 
Command 185, Attendant Console Function Key Programming, Registers 
01 + 14: 
l Assign Key Function 20 (Verified Authorization Code Entry) to a 
console key (fields c and d). 
Command 600, Verified Authorization Code Programming, Registers 
001+999: 
l Set VAC Activation (field d) to 1 (Enable). Default is 0 (Disable). This 
field is useful to temporarily disable a Verified Authorization Code 
without removing it from the table. 
l Set COS for Authorization Code (field e) to a COS number 1 - 9. This 
field specifies a COS for each VAC entry (001 - 999). The COS 
number replaces the extension’s COS number for the duration of the 
call. Once the call is completed, the extension reverts back to its 
original COS number. If this field is left blank, the extension’s original 
COS number (1 - 9) is used for the call. Default is 0 (Disable). 
l Set ARS Routing Number (field 9 to a Routing Class of Service (RCS) 
1 - 3. This field specifies a RCS for each VAC entry (001 -, 999). The 
ARS Routing Number replaces the extension’s RCS for the duration of 
the call. Once the call is completed, the extension reverts back to its 
original Routing Class of Service. If this field is left blank, the 
extension’s original RCS is used for the call. Default is 0 (Disable). 
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							- 
Features 
- 
l Assign a Verified Authorization Code (1 to 8 digits) in fields g -+ n. If 
the number of digits in fields g - n exceeds the number specified in 
Command 100, Register 15, field e, error message E07, ‘TOO MANY 
DIGITS KEYED’, is generated. 
Command 121 to 129, COS 1 to C0.S 9 Programming, Register 7: 
l For extensions using Verified Authorization codes, set Account Code 
Entry (field c) to 2 (Required for Toll Access Only) or 3 (Required for 
All Calls). Settings of 1 (Optional) or 0 (Not Allowed) will have no effect 
on Verified Authorization usage. 
Command 751, ARS Route Table Programming: _ 
l Set Toll Call (field h) to 0 (Non-Toll Call) or 1 (Toll Call). Default is 0 
(Non-Toll Call). 
Operation Set 
l Lift the handset. Dial tone is returned. 
l Enter the Verified Authorization Code Access Code (default is 67), 
followed by the l-to 8-digit Verified Authorization Code (VAC). The 
SX-50 system verifies the VAC in the Verified Authorization Code 
Table. If the VAC is valid, dial tone is returned. If the VAC is invalid, 
reorder tone is returned. 
l Dial the digits for the desired function in the normal manner (i.e., 
access a trunk or a COS feature). 
Attendant Console/Auxiliary Attendant Set 
Refer to the Attendant Console Guide, PN 9104-053-l Ol-NA, for details. 
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							Features Description 
Trunk Alarm Control 
Description 
This option enables or disables trunk alarms on a per-trunk basis; it 
should be used only under adverse conditions (e.g., improper CO trunk 
conditions that the local telephone company cannot correct). Disabling 
trunk alarms does not correct improper trunk operation;.it only prevents 
alarms from continually ringing the Attendant Console. 
Conditions 
Trunk Alarm Disabled: 
_ 
l There is no visual or audible indication of trunk alarms. 
l A trunk alarm is not reported in the alarm queue. 
l Trunks detecting improper CO conditions are not busied-out. 
Programming Commands 501 -+ 580, 
Trunks 01 + 80, Trunk Programming, Register 1: 
l Set Trunk Alarm Control (field c) to 0 (Disable). Default is 1 (Enable). 
Operation None. 
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							- 
Features 
Trunk Answer From Any Station (TAFAS) 
Description 
Trunk Answer From Any Station (TAFAS) routes incoming calls to a 
common alerting device (Night Bell).. Any extension user with TAFAS 
Access enabled in its COS can answer the TAFAS call by dialing the 
TAFAS Pickup Access Code. The answering extension can use any 
feature normally available at that extension. 
Conditions l When Overflow is in effect, the Attendant Console LCD shows the 
word 
OVRFL on its top line. At the Auxiliary Attendant set, the line indi- 
cator associated with the OVERFLOW key shows a dark square. 
Calls can be directed to Night Bell from: 
. Overflow (from the Attendant console), 
. Internal Calls To Console Routed To Overflow (a System Option), 
. Day Answer Mode or Night Answer Mode (Trunk Programming). 
See DIRECT-IN LINES and FLEXIBLE NIGHT SERVICE in this Section. 
l If Enable Pickup from Night Bell/Console is enabled in a set’s COS, 
the set can use TAFAS to answer a call ringing at the Attendant 
Console even though the call has not been routed to the Night Bell. 
l An extension cannot place a call on Consultation Hold and then 
answer a TAFAS call. 
Programming If access to TAFAS from Overflow is desired, refer to OVERFLOW in this 
Section. 
Command 110, Feature Access Codes, Register 09: 
l Assign TAFAS Pickup Access Code (fields c - 9. Default is 57. 
Commands 121 -+ 129, COS 1 - COS 9 Programming, Register 3: 
l TAFAS Access (field g) must be specified as 1 (Enable Pickup From 
Night Bells) or 2 (Enable Pickup From Night Bells/Attendant). Default is 
1. 0 is Disabled. If TAFAS Access is set to 2, a call at the Attendant 
Console can be answered via TAFAS even before it is routed to 
Overflow. 
Command 100, Overflow Control, Register 08: 
. Overflow point (field g, h, i) must be programmed for 000 (Night Bells). 
Operation SUPERSET 420, SUPERSET 410, SUPERSET 3, ONS and OPS 
Telephones 
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							Features Description 
Incoming Call routed to Night Bell: 
l The Night Bell rings. 
l At extension, lift the handset and dial TAFAS Pickup Access Code 
(default 57). 
l The extension is connected to the call. _ 
, 
,? 
.- 
SUPERSET 4 Telephone 
A call is ringing the Night Bell. To answer: 
l Lift the handset - dial tone is returned. _ 
l Press the NIGHT ANS softkey or dial the TAFAS Pickup Access code. 
SUPERSET 
420 Telephone 
l Lift the handset - dial tone is returned. 
I 
l Press the TAFAS softkey or dial the TAFAS Pickup Access code. 
SUPERSET 3, SUPERSET 
470, ONS or OPS Telephone 
l Dial TAFAS Pickup Access code. 
l Lift the handset - dial tone is returned. 
Attendant Console 
l Dial the TAFAS Pickup Access code. 
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							Features 
Trunk Busy-Out Enable 
Description 
This function permits the Attendant Console, Auxiliary Attendant or Test 
Line to busy out a selected trunk. Once busied-out, only the Attendant 
Console or Test Line can access the trunk, using Attendant Function 19. 
Conditions None. 
Programming None. 
Operation To Busy out a Trunk: 
. Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
. Dial Attendant Function 41, plus the trunk equipment number. 
. The trunk is busied-out-the LCD displays the system clock and 
EQP-BSY. 
To Unbusy a Trunk: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
. Dial Attendant Function 51, plus the trunk equipment number. 
l The trunk can now be accessed in the normal manner. The EQP-BSY 
flag disappears from the LCD. 
OR 
. Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial Attendant Function 32. 
. All trunk and equipment busy-outs are canceled. This function also 
cancels all alarms. 
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							Features Description 
Trunk Emergency Release 
Description 
This feature releases occupied trunk circuits for emergency purposes. 
This procedure disconnects callers on the trunk and should therefore be 
used with caution. 
Conditions 
l Trunk Emergency Release does not release a busied-out trunk. 
Programming None. 
Operation 
l Dial the Attendant Function Access Code (71 or *) or press the FUNC- 
TION key. 
l Dial Attendant Function 20. 
l Dial the trunk equipment number. 
l The trunk is now free and can be accessed. 
Trunk Group Overflow 
Description 
When this option is enabled in Trunk Group Programming, calls directed 
to that group route through another specified Trunk Group if all the trunks 
in that group are busy. The dialing extension must have access to 
overflow enabled in its Class of Service. 
Conditions 
None. 
Programming 
Commands 121 -+ 129, COS 1 - COS 9 Programming, Register 1: 
l Trunk Group Overflow Access (field h) must be set to 1 (Enable). 
Default is 0 for all Classes of Service. 
Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 1: 
l Overflow Trunk Group (field d) can be set for one of the six Trunk 
Groups by entering 1, 2, 3, 4, 5 or 6. Default is 0 (Disable). 
Operation None. 
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							Features 
Trunk Groups 
Description 
The SX-50 system can have up to six independent outgoing Trunk 
Groups. An extension can access all.Trunk Groups specified in its COS 
by dialing the required access code. When a Trunk Group is accessed, 
an extension’s toll restriction defines its dialing capabilities. 
Conditions l A trunk can be a member of only one Trunk Group. 
l A maximum of six Trunk Groups are available. - 
l Trunk Groups are applicable for outgoing trunks only. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 1: 
l Assign Trunk Group Access (fields b through g). If extensions 
assigned to this Class of Service are allowed access to a Trunk Group, 
then assign the Trunk Group Access (fields b through g) as 1 (Enable). 
If the extensions are denied access, assign the Trunk Group Access 
(fields b through g) as 0 (Disable). Default is 1 for all COSs. 
Commands 151 - 156, Trunk Groups 1 - 6 Programming, Registers 1 ---, 4: 
l Assign required parameters for each Trunk Group. Refer to Trunk 
Group Programming in Section 9104--091-210-NA, Customer Data 
Entry. 
Commands 501 - 580, Trunks 01 - 80, Trunk Programming, Register 1: 
l .Assign Trunk Group Membership (field b) for each trunk. 
Operation None. 
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