Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

							PROGRAMMING
Issue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
FIGURE 5-2.CUSTOMIZED PROGRAMMING REPORT SAMPLES (Continued)
PHONE LIST:PROGRAMMING REPORTS 
- PHONE LISTPage 1
EXT# DESCRIPTIONEXT# DESCRIPTION
EXT# DESCRIPTION
-------m------B-------------
100 Station undefined 102 Station Undefined 104 Station Undefined
101 Station Undefined 103 Station Undefined
PLT#
---
200DESCRIPTIONPLT#
DESCRIPTIONPLT#
-----------------202204DESCRIPTION
--
201203ZONE DESCRIPTION
ZONE DESCRIPTIONZONEDESCRIPTION
0
24
1All Page
3
Pages-162 
						

							wrER-TRLPRAcTfcESIMx/GMx 256 INS-TION % MAINTENANCEPROGRAMMINGIssue 1, November 1994
FIGURE 5-2.CUSTOMIZED PROGRAMMING REPORT SAMPLES (Continued)
SPECL4L PURPOSE FLAGS REPORTS:PROGRAMMING REPORTS 
- SPECIAL PURPOSE FLAGS REPORTPage 1
Auto 
Att/DISA DND Breakthrough
EXT# CKT# DESCRIPTIONUSRNAME
-I--__---__--------------------
100 01.01 Station undefinedAutomatic Answer On CO 
Calls
EXT# CKT# DESCRIPTIONUSRNAME---------1__---
100 01.01 Station undefinedAutomatic Answer On IC Calls
EXT# CKT# DESCRIPTIONUSRNAME--------------------a-----
100 01.01 Station Undefined
. . .Redial Mode
- Last Number Dialed
EXT# CKT# DESCRIPTIONUSRNAME
-1---------------1__---~---
100 01.01 Station UndefinedRing Intercom Always Enabled
EXT# CKT# DESCRIPTIONUSRNAME--------------__----------
Transparent LCR Enabled
EXT# CKT# DESCRIPTIONUSRNAME----a-------------
-----------
Page5163 
						

							PROGRAMMINGINTER-TELPRACTICES
Issue 1, November 1994
IMX/GMX 256 INSTAUATION & MAINTENANCE
FIGURE 5-2.CUSTOMIZED PROGRAMMING REPORT SAMPLES (Continued)
SYSTEM SPEED DIAL NUMBERS:PROGRAMMING REPORTS
- SYSTEM SPEED DIAL REPORTPage 1
Displayed Speed Dial Numbers:400
Programming Station:EXT# 
CKT# DESCRIPTIONUSRNAME
100 01.01 Station UndefinedNumber of Digits in Bin Number:
3#
NAMENUMBERTNT
0
1
2
3
4
5
6
7
8
910
11
. . .
3990
0
0
0
0
0
0
0
0
0
0
0
0
Page5164 
						

							INTER-TELPRACnCEsIMx/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1. November 1994
FIGURE 5-2.CUSTOMIZED PROGRAMMING REPORT SAMPLES (Continued)
TIMER REPORTS:PROGRAMMING REPORTS 
- TIMER REPORT
Page 1
DESCRIPTION
VALUE UNITSRANGED-------P---a-----ma--------------------Abandoned Call Timer
Camp-On Timer
Camp-On Tone Timer
CO Hookflash
CO Re-Seize Timer
CO-CO Timer
Conference-Hold Timer
Data Wait Timer
Dial Tone Wait Timer
Dial-Initiation 
Timer--Keyset
. . .System Forwarding Initiate
Tl Busy-Out Switch Time Out
Transfer-Available Timer
Transfer-Busy Timer
Trunk Key 
Debounce Timer
Trunk Preselect Timer
Trunk Ring Detection
Unsupervised-CO Timer
Valid-Call Timer
Voice Mail Dialing Delay
10Min.
3Sec.
15Sec.
60100th
3Sec.
35
100th
5Min.
30Sec.
2Sec.
15Sec.
15Sec.
60Sec.
20Sec.
24Sec.
3Sec.
5Sec.
510th
5Min.
15Sec.
510th
l-255
O-2555-
2552-
250
l- 15
2-
250
l-255
l-255
l- 50
5- 30
2-
255
10-10000
10-255
10-255
l-7772-
255
l-777
l-2550- 60
l-250
Page 5-165 
						

							PROGRAMMJNGIssue 1, November 1994mTER-TELPRAcTIcEsIMX/GMX 256 INSTALLATION & MAINTENANCE
FIGURE 5-2.CUSTOMIZED PROGRAMMING REPORT SAMPLES (Continued)3IJ;
TRUNK GROUP REPORTS:PROGRAMMING REPORTS 
- TRUNK GROUP REPORTPage 1Trunk Group 
l(Al1 Lines)
Trunk Group Name:
Enable Bookflash:Yes 
-
One-Way Incoming Only:No
Tenant Group:
1( )
Music-On-Hold:Music #lDay 
OutGoing Access
EXT# CKT# DESCRIPTIONUSRNAME
10001.01StationUndefined
10101.02StationUndefined
10201.03StationUndefined
Night 
OutGoing Access
EXT# CKT# DESCRIPTION
USRNAME
-mm-- -------
-I__----
100 01.01 StationUndefined
101 01.02 StationUndefined
102 01.03 Stationundefined
Trunk List
CKT# DESCRIPTION
CKT# DESCRIPTIONCKT# DESCRIPTION
24.01G/L26.01G/L22.01G/L
24.02G/L26.02G/L22.02G/L
24.03G/L26.03G/L22.03
Toll Restrictions
Subject to Toll Restrict:Yes
Equal Access:Yes
Absorbed Digits:No
Exempt from LCR Only:No
Day Ring-in Type:Single
EXT# CKT# DESCRIPTIONUSRNAME
-------__---------------100 01.01 Station Undefined
Night Ring-in Type:
Ring-in/Answer Pattern:Multiple
Night RingG/L‘1-I
‘.i’
Page 5-166 
						

							WTER-TELPRACTICES
PROGRAMMINGWGMX 2!%INSTALLATION & MAINTENANCEIssue 1. November 1994Actions 
Setup Exit
- Function to Perform
0
l save Database0Save 
m Database
0
@py Error File0&store Database
Perform 
Qperation0
l Path A:\0Path 
B:\0
path
(Format Disk
G. 
SAVE/RESTORE (SAVE)
16.39This program allows you to save and/or load the
database, copy error logs to the disks, and reset the sys-
tem.16.40 To access the window shown above, select
Save/Restore from the Service menu or enter the SAVE
command.16.41 DESTINATION/SOURCE: Select the des-
tination drive to which you wish to send the database or
error list, or the source of the database to be restored by
selecting 
the desired option button. The options Path
A:\,Path B.-l, or Path can be used to designate a drive
and/or directory path. When “Path” is selected, the Set
Path command button can be selected to produce a win-
dow that explains destination path parameters and gives
a text box for entering the destination. If you attempt to
set a path that does not exist, you will see a 
wamingwin-
dow that asks if you wish to have the path created (if val-
id) or cancel the operation.
16.42FORMAT DISK: To format a disk for use in
the save or error file list operation, your PC must use ei-
ther a 
SJ&inch, 1.2MB or 3.5~inch, 1.44MB disk. Insert
a blank disk into the selected PC floppy disk drive, then
select the Format command button to start the format-
ting process. The following window appears. The heads
and tracks formatted are indicated as the operation prog-
resses. The Cancel button is available throughout the
process. However, the 
OKbutton appears only when the
process is complete.Drive: A
Heads: XXTrack: XX
/pi-) (-)
16.43RJZSEZ This button is selected to force a sys-
tem reset during a programming session. The following
window appears. Select the OK command button to per-
form the reset or the Cancel button to return to the Save/Restore window. The reset will drop 
all calls in
progress, including one being used for a remote pro-
gramming session.Resetting the system will drop
Page 5-167 
						

							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INS~TION & MAINTENANCE
16.44 FUNCTION TO PERFORM: Select the
option button associated with the desired operation.SAVE DATABASE: Information is sent from the
system to the designated destination. Select the Per-
form Operation command button. If you are using a
floppy disk, a window appears that tells you to insert
the disk in the appropriate drive. Insert the disk then
select the OK command button to begin the transfer,
or select the cancel button to stop. The percent com-
plete will be indicated below the Perform Operation
button while the save is in progress. When the save
operation is completed, remove the floppy disk from
the drive.RESTORE 
DA’IXBASE: Information is trans-
ferred from the designated source to the system
when the Perform Operation command button is
selected. A window appears if you are using floppy
disks that tells you to insert the disk that contains
previously programmed database information into
the appropriate drive. Insert the disk, then select the
OK command button to begin the transfer, or select
the Cancel button to stop. When the data has 
been
read, another window appears to tell you that the sys-
tem will reset to complete the restore operation. If
you are using an on-site or modem connection, re-
move the disk (if one is being used), then select the
Yes button to perform the reset or No to cancel the
restore. 
Areset takes several minutes. During the re-
set, the 256 System clock will be reset to match the
clock on the programming PC.
NOTE: When the Database Restore feature is used
during a remote programming session, all calls are
disconnected except the modem connection. Before
restoring the database, ensure that the circuit card
being used for -the modem connection will not be
reconfigured during the restoration (changed to a
different type of card).
SAVE CVH DATABASE: This option is available
in 
mnote programming sessions only. The CVH
(convert history) database can used by trained ser-vice personnel during system troubleshooting.
When available, it will be used, like Database Save,
to copy CVH database information to the PC.COPY ERROR 
FILE: There are three types of
error files:
-ERRORLOG.‘IXE This file contains up to 60k
of reset history. When the allotted memory is de-pleted, the oldest reset records are deleted as
newer messages are written to the file.
-
-
CPERRXXBIN: These files contain system er-
ror messages. TheXXin the file name represents
the file number. There can be 
up to 19 CPERR
files, numbered 
00-18.
CPFIISTXXBIN: These files contain system
freeze records. The XX in the file name repre-
sents the file number. There can be up to nine
CPERR files, numbered 
00-09.
-\iP
To copy error files onto the PC hard disk or floppy
-disk, perform the following steps:
To copy error files onto the PC hard disk or floppy
disk, perform the following steps:
(1)
(2)
(3)
(4)Select the GET CP ERRORS command button to
download the error files from the remote source
to your PC. You will be prompted to enter a file
name.In the Function to 
Perlorm area shown on the
previous page, select the Copy Error File option.
Check that the destination path is set as desired.
Select the Perform Operation command button.
Ascreen appears that contains a list of files. It in-cludes the file you created in step 1 and other
files that have been logged due to past systemre-
sets or call processing history freezes (each in-
cludes a date and time of the reset). Customer
Service personnel may request that these files becopied to a designated destination and sent to
them for troubleshooting purposes. If j7oppy
dish are being use the screen prompts you to
insert a disk. Insert a blank, formatted disk into
the appropriate drive. Then select the OK com-
mand button to begin the transfer, or the Cancel
button to stop. The percent complete will be indi-
cated while the transfer of the error logs to the
floppy disk is in progress. When the transfer iscompleted, remove the disk from the drive (if
one is being used). Multiple error files can be
saved on one disk.
NOTE: The files will remain in the /syshist
directory until you delete them. If your PC is low
on disk space, you may wish to copy the files tofloppy disk for storage and delete them from
your hard drive.
16.45EXIT: When finished, select the Exit command
button to return to the Applications Programming win-
dow.
‘1-.;~_
Page 5-168 
						

							INTER-TELPRACTICESIM.X/GMX 256 INS-TION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
Actions setup Exit
Serial Port.
‘.‘.‘.‘...‘.:.:.:.:.:.:i~.:.:.:.:.:.:.:.:::::~~~:.:.:..., . . .. . . . . . . . . ..A. :.::::::.:.:.:.:
-4:$y..:‘:.:.:.:.:.~w :(“’z... :x :,::‘.‘.‘C .““‘:““......““‘::::.... ,.,.,.,.,....~~..“‘,.,.,‘.,.,~x.:.:.: .,.,. :.:.:.:.:.:.:.:.:.:.: .....,.,.“.,.,.~~E
. ..A. A.......:‘.‘. .: ‘:: ” “:.:.:‘i.‘.:.~.:.:...; A.. . . ..A.... . . . . . . . . _, . ,,~,., ,,,,. _, _, _,1.. . . . . . . . . . . . . . . . ..........Y........................~...~.~ .:.,:, ~~::.. ..A‘:.:.:.::.~:.:.:.:.:.:.~:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.: ,.,..... ~.~.~~.~.:.:.:.~.:,:,:,:,:,., ;,. E ,... w,.z. . . . . . ..__._____.....
Serial Port 2*
cl
Enable QSR Handshakingcl
Enable _cCrS Handshaking
&set Ports
I(pi-]
Baud Rate
v
H.SERIAL PORT CONFIGURATION (PORT)
16.46This 
window is used to configure the two sys-
tem serial ports to match the configuration of external
devices to which they will be attached (such as printers,
PC, etc.).
16.47This window is used to set the baud rate and/orhandshaking capabilities of the serial ports. It is ac-
cessed by selecting Serial Port Configuration from the
Service menu or entering the 
POKf command.16.48 SERIAL PORT: Begin programming by
selecting the desired serial port in the list box. When thePort is highlighted, all other programming applies to
that port.16.49 ENABLE DSR 
HANDSHAKING: If the
device that is connected to the selected port supports
handshaking on the 
DSRpin of the RS-232-C connector,
select the Enable DSR Handshaking check box to place
an X in it. To remove the X and disable the handshaking,
select the check box again. Refer to 
SPECWICKIIONS,
page 2-31, for information about handshaking.16.50 ENABLE CTS HANDSHAKING If the
device that is connected to the selected port supports
handshaking on the 
CIS pin of the RS-232-C connector,
select the Enable 
Cl5 Handshaking check box to placean X in it. To remove the X and disable the handshaking,
select the check box again. Refer to 
SPECIFICKfIONS,
page 2-31, for more information.
16.51BAUD RATE: To set the baud rate of the serial
port (llo-19200),scroll the highlight bar to the desired
setting in the Baud Rate list box. (The 19200 baud rate isfor outgoing data only. The maximum 
progranmiing
baud rate is 9600.)I
NOTE: If you change the baud rate of the serial port that
is connected to the PC, a display tells you that the baud
rate of your PC is being changed to match the baud rate
you just selected. This also changes the default baud rate
shown in the window on page 5-9.
16.52RESET PORTS: On occasion, the serial port
and the device that is attached to it will “lock up” while
each is waiting for a “ready” command from the other.
To reset the ports and clear this condition, select the Re-
set Ports command button.16.53 
EXITt When serial port programming is
finished, select the Exit command button. A window ap
pears that asks “Perform Update to Database?” To update the database and exit to the Applications Menu,
select Yes. Or, select No to exit without saving any
changes. Select Cancel to return to the Serial Port Con-
figuration window without updating the database.
Page 5-169 
						

							PROGRAMMINGIssue 1, November 1994INTER-TELPBACTIcESIMX/GMX 256 B’WIMLATION & MAINTENANCE
&tions setup Exit
astern Configuration
clNon-blocking for voice channels
fQ&iguration
D@tal -KeysetInterface
Keyset Interface
Single-Line Interface
DIDTrunk Interface
CO-Trunk Interface
Loop Start Interface
Upper 
+30VDC Modules = 1
Lower 
+30VDC Modules = 1
Move Board
1
I.!3YSTEM CONF’IGURATION (CONI?)
16.54This window is used to set the system time,
date, and local area code of the system location. It is also
used to set up the circuit card configuration of the equipment cabinet 
cardfile and dedicate voice channels to
specific cards. To access it, select System Configuration
from the Service menu or enter the CONF command.
16.55TIME and DATE: To set the system time or
date that will appear on all 
keyset displays and in the
SMDR/SMDA reports, select the Time text box and
type the hour (in 24-hour format), a colon, and the min-
utes, then select the Date text box and enter two digits
for the month, a slash, two digits for the date, another
slash, and two digits for the year 
m.
16.56SYSTEM CONFIGURATION and BOARD
TYPE: Because the cardfile has universal slots - anytype of card (except the 
RCPU) can be installed in any
slot
- this program is needed to “tell” the database
which type of card is in each slot. To configure a card
slot for a particular type of card, first locate the desired
card position in the System 
Configuration list box and
highlight it. Then, press the SPACE BAR to select it.
The highlight bar will move to the Board Type list box
automatically. Locate and select the desired card 
typeThe card type description will appear in the System
Configuration box. NOTE: You cannot change the
board type of a KSC slot if any of the circuits have
associated DSWBLF circuits. First, you must remove
the 
DSWBLF association from those circuits.I
1657
+3OVDC MODULES: This number indicates
the number of 
+SOVDC modules that must be installed
to support the configuration as programmed. The 
mrm-
ber is automatically calculated and changes as you as-
sign cards to their 
cardfile slots.
Page 
5-170 
						

							_’INTER-TELPRACTICESPROGRAMMING
MX/GMX 256 INS-mON & MAINTRNANCEIssue 1, November 1994
16.58MOVE BOARD: 
This option is avaihble only
in stand-alone 
programming sessions. If you wish to
move a board from its assigned location in the cardfile to
an available slot, select the Move Board command but-
ton. The following window appears. The list box shows
all available slots. Move the highlight bar to the desiredslot and then select the OK command button. Or, to
leave the slot assignment unchanged, select the Cancel
command button.
L
Choose New Slot
n303132
33
34
J1659HOME 
AREA CODES: In many areas, the
telephone company has created call-cost arrangements
that refer to “home” and “local” area codes. The home
area code is the area code within which the system re-sides. The local area codes are additional area codes
that, when called, use the local or toll local call-cost rate
instead of the long distance rate. Up to three local area
codes can be programmed and then extended within toll
restriction programming to provide proper call costing.
The Home Area Codes window, below, appears when
the Home Area Codes command button is selected. Pro-
gram the area codes as follows:
Home Area Code:I III
Local Area Code #2:
Local Area 
Code #2:
Local 
Area Code #4:III
(7)(-xql HOME/LOCAL AREA CODE: To program the
area code(s) for the system location, select the de-
sired text 
box(es) and enter the code(s).
0OK/CANCEL: When finished, select OK to save
your changes. Gr to leave the codes unchanged, se-
lect the Cancel command button.I
16.60 
CONFIGURSIION: Keyset Interface and
DID Trunk Interface cards require additional program-
ming to 
configllre them.
0KSC @&IX Only): IMX dual-circuit version Keyset
Interface cards 
(INIDs)can have “single” circuits
that support one 
keyset or “dual” circuits that cansupport two 
&line lh4X AIM keysets. (Older ver-
-sions of the keyset interface card -standard KSCS
-do not support dual circuits. 
lf you attempt to con-
figure a KSC, you will receive an error message.)Highlight the desired 
Keyset Interface card in the
System Configuration list box, then select the Con-
figuration command button. A window appears as
shown below. The list box shows the configuration
of each of the eight circuits on the card. Selecting acircuit changes the configuration between Single
and Dual. Assign the proper configuration to each
circuit, then select the OK command button to return
to the System Configuration window. Dual circuits
have “A” and “B” stations, represented by the circuit
number and a letter (for example, l.lA and l.lB).
The “A” station will automatically be assigned the
default extension number (for example, 
l.lA would
be extension 100). The 
“B” station does not have a
default extension number or any individual station
programming defaults such as page zone, outgoing
access,toll restriction, etc.
01.03 
SINGLE
01.04 SINGLE
01.05 SINGLE
01.06 SINGLE
01.07 SINGLE
[-z-jl
DID: DID Trunk Interface cards can contain DID
(direct inward dialing) or OPX (off-premises exten-
sion) lines. Highlight the DID Trunk Interface card
in the System Configuration list box, then select the
Configuration command button. A window appears
as shown below. The list box shows the configura-
tion of each of the eight circuits on the card. Select-
ing a circuit changes the configuration between DID
and OPX. Assign the proper 
con&uration to each
Page 5-171