Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

							PROGRAMMINGIssue 1, November 1994INTER-TKLPRACTICRSIhWGMX 256 INSTALLATION % MAINTENANCE
the desired station in a new user group. This proce-
dure must be followed to ensure that a station is al-
ways part of a user group.l
ALL: To include all stations in the list, select the All
command button. (The None command button can-
not be used in this window.)l
OK or CANCEL: When the station lists appear asdesired, select the OK command button. To exit
from the window without saving changes, select the
Cancel command button.l
SORT: To sort the stations and list them numericallyby extension number or circuit number, or to list
them alphabetically by name, select the Sort com-mand button. The following window appears.
Choose the desired sorting method by selecting thecorresponding option button. Then select the 
OK
command button. When the list of stations returns,
the list box will show the stations in the selected or-
der. To exit without changing the sorting method,
select the Cancel command button.0
By Circuit0
By &me
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							INTER-TRLPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
Al_lowed Area codesRes@icted Area Codes
0All
0None
E_xtended Area Codes
11.16AREA CODES: To program the area codes for
a specific user group, highlight the desired line in the
User Croups list box then select the Area Codes com-
mand button. An area code 
programmiq window will
appear as shown above.lALLOWED and 
RE!3TRICTED AREA CODES:
To allow users in the user group to access area codes,the codes must be placed in the Allowed list. To
place an area code in the Allowed Area Codes listbox, locate that area code on the Restricted Area
Codes list and select it by pressing the SPACE BAR,
it will automatically move to the Allowed list. To re-
move an area code from the list, select the code in the
Allowed list to move it to the Restricted list.l ALL, or NONE: To include all area codes in the
allowed list, select the All command button. To ex-clude all codes from the list, select the None com-
mand button.l
EXTEND: There can be up to four extended area
codes per user group, each with individual lists of al-
lowed and restricted office codes. To create an ex-tended area code, move the desired code to the
Allowed list box and highlight it. Then select the Ex-
tend command button. The area code moves to the
Extended Area Codes list box. Office codes can then
be programmed as allowed or restricted, for that area
code as described on the next page. To remove an ex-
tended area code from the list, highlight the code inthe Extended Area Codes list box and select it by
pressing the SPACE BAR; it automatically moves to
the Allowed Area Codes list box.l OK: When all area code programming has been
completed, select the OK command button to return
to the User Croup programming window.
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							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTKESJMX/GMX 256 INSTAUATXON & MAJNTENANCE
Al_lowed Office CodesRes@icted Office Codes
11.17OFFICE CODES: To programthe office codes
for the extended area codes in a specific User Croup,highlight the desired line in the User Croups list box
then select the Office Codes command button. An office
code programmingwindowwill appear as shown above.
0EXTENDED ARJXACODES: Begin programmingby selecting the extended area code to be pro-
grammed. Locate the desired area code in the Ex-
tended Area Codes list box then press the SPACE
BAR. The Office Codes list boxes will show the cur-
rent programming for that extended area code.. ALLOWED/RESTRICTED OFFICE CODES:
To allow users in the user group to access office
codes, the codes must be placed in the Allowed Of-fice Codes list. To place an office code in the Al-
lowed Office Codes list box, locate it on the
Restricted Office Codes list and select it by pressing
the SPACE BAR, it will automatically move to theAllowed list. To remove an office code 
from the list,
select the code in the Allowed list to move it to the
Restricted list.
0ALL or NONE: To include all office codes in the al-
lowed list, select the All command button. To ex-clude all codes from the list, select the None
command button.
0OR: When all office code programming has been
completed, select the OK command button to return
to the User Group programming window.
11.18EXIT When programming is finished, select
the Exit command button. A window appears that asks
“Perform Update to Database?” To update the database
and exit to the Applications Menu, select Yes. Or, select
No to exit without saving any changes. To return to the
Area/Office Code Allowed/Restricted window without
updating the database, select the Cancel button.
Page 5-94 
						

							INTER-TEL4PRACTIcEslMX/GMX 256 INSTALLATION & MAINTENANCE
PROGRAMMINGIssue 1, November 1994
C.
SCOS INFORMATION (SCOS)
11.19
To prepare for programming this information,
list all unrestricted stations and those that are affected by
each of the following restrictions. (Refer to Figure 5-21,page 5-213, for a program 
plammtg sheet. Refer to
FEKKRES page 4-27 for further explanation of
SCOS.)
Restrict operator access (O+): Calls thatbeginwith
0, including international calls, are not permitted. If
this restriction is not set, all calls beginning with 0
are permitted, unless the station also has SCOS 3.
Restrict toll access (l+): Calls that begin with 1 are
not permitted unless the number is on the allowed
long distance list and the station has allowed long
distance number access.Restrict international access 
(Ol+): Calls that be-
gin with 01 are restricted. If this restriction is not set,
all calls beginning with 01 are permitted regardless
of other restrictions.Restrict eight-diit call access: Calls are not per-
mitted if they are over seven digits in length, unless
the number is in the allowed long distance number
list and the station has allowed long distance number
access.l Use 
8fe8/office code tables (table driven toll):
Calls can only be placed to the allowed area and of-
fice codes, as determined by the station’s assigned
user group.l
Use LCR Only: Calls can only be placed using the
Least-Cost Routing 
@CR) feature.
0Restrict alternate carrier: Calls cannot be placed
to any of the numbers on the alternate carrier number
list if this option is selected. Allowed 
long distance
numbers override alternate carrier 
mtmber restric-
ti0ll.S.l Enable allowed long distance 
list: Calls can be
placed to any of the numbers on the allowed long dis-
tance number list.
11.20LCR advances determine the number of facility
groups a station will be allowed to 
advance to when the
facility groups are busy. If there is not an advance limit,the station is limited to the 
tit facility group in the
selected route group. If one advance is allowed, the sta-
tion can move to the next facility group when the first
one is busy. 
Iftwo advances are allowed, it can advance
to the third group, and so on. The station can be given
unlimited advances to allow 
access to all facility groups.
11.21When SCOS Information is selected from the
Toll Restriction menu or the SCOS command is entered,
the window appears as shown below.
Actions Setup Exit
station Class of Service ProgrammingLCR Advances
01 Restrict Operator Access
02 Restrict Toll Access
03 Restrict International Access
04 Restrict Eight Digit Calls
05 Use 
Area/Off& Tables
06 Use LCR Only
07 Restrict Alternate Carriers01 Advance02 Advances
03 Advances04 Advances
05 Advances
N&&t Mode
02 Advances
03 Advances
04 Advances
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							PROGRAMMINGIssue 1, November 1994INTKR-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
ll.22 STATION 
CLASS OF SERVICE PRO-
GRAMMING 
DAY/NIGElT LISTS, and LCR
ADVANCES: To program the list of stations that have a
specific SCOS designation, highlight the desired SCOS
in the Station 
Class of Service Programming list box and
then select the Day List or Night List command button.
A window appears as shown below. To program LCR
Advance, highlight and select the desired LCR advance
number in either the Day Mode or Night Mode LCR Ad-
vances list box. The following window appears.
Include10101.02 -station 
undefined[GFj10201.03‘StationUndefined
10301.04-StationUndefined
10401.05‘StationUndefined
Exclude
110 02.03 ‘Station Undefined
pi-]11102.04 ‘Station Undefined
112 02.05 
Xation Undefined(gk)
0 INCLUDE or EXCLUDE: To include a station,
locate that station on the Exclude list and select it bypressing the 
SPACE BAR; it will automatically
move to the Include list. To remove a station from anSCOS list, select the station in the Include list to
move it to the Exclude list. To remove a station from
the LCR Advances list, select another advance list
and include it there. This ensures that a station al-
ways appears on an LCR Advance 
list.NOTE: When a station that was previously
programmed with “unrestricted” station class of ser-
vice (00) is removed 
from that class of service usingthe list box, it is automatically given 
all station toll
restriction classes of service 
(014%).l
ALL or NONE: To include all stations in either list,
select the All command button. To exclude all sta-
tions from the SCOS list, select the 
None command
button. Stations 
camtot be deleted from the LCRAd-
vances list.l OK or CANCEL: When finished, select the OK
command button. To exit from the window without
saving changes, select Cancel.
0SORT: To sort the stations and list them numericallyby extension number or circuit number, or to list
them alphabetically by name, select the Sort com-mand button. The following window appears.
Choose the desired sorting method by selecting thecorresponding option button. Then select the OK
command button. The list box will show the stations
in the selected order. To exit without changing the
sorting method, select the 
Can& button.
- Ordering
0
l By Extension0By Circuit
1 BY 
Name
Xl.23EXIT: When programming is finished, select
the Exit command button. A window appears that asks
“Perform Update to Database?” To update the database
and exit to the Applications Menu, select Yes. Or, select
No to exit without saving any changes. Select Cancel to
return to the SCOS Information window without updat-
ing the database.
-.\‘!: :.,;
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							INTER-TELPRACTICESIMX/GMX 256 INSTALIATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994D. TOLL 
SECURITY
11.24When Toll Security is selected from the Toll Re-
striction menu, or the TOLL command is entered, the
window appears as shown below. It is used for program-
ming the toll security weekly toll limit information. Re-fer to page 4-30 in
FEANRES for a detailed
explanation.11.25 This program 
,determines whether 7- and
lo-digit calls and/or operator-assisted and international
calls will be monitored by the Weekly Toll Limit fea-
ture. If calls are monitored, it also determines the week-
ly dollar limit for the call type(s).
11.26Data in this programming area can be changed
only after the Database Programming feature code (029)
has been entered at an attendant station. The program-ming privilege will remain in effect until you end the
programminp session or allow the session to time out.
NOTE: If a system database 
restore is performed, theRemaining Days value of the Toll Security Weekly
Limit feature is reset to 0. It is not restored to its previous
value.
11.277/10 DIGIT ENABLED: Ifthis box is checked(by selecting it and pressing SPACE BAR), all 7digit
and IO-digit calls will be monitored by the Weekly Toll
Limit feature. The weekly limit information below can
be programmed when there is a check in the 
7110 Digit
Enabled box.11.28 OPERATOR/INTERNATIONAL EN-
ABLED: If this box is checked (by selecting it and
pressing 
SPACE BAR), all operator-assisted and in-
ternational calls will be monitored by the Weekly Toll
Limit feature. The weekly limit information below can
be programmed when there is a check in the Operator/
International Enabled box.ll.29 WEEKLY TOLL 
LIMIX Enter the desired
weekly dollar limit (045,000) for the type of calls being
monitored 
(7/10 digit or operator/International).1130 CLEAR ACCUMULATED WEEKLY TO-
TAL: When this box is checked, the weekly limit above
it is reset to 0 when you update the database. (The check
is removed automatically after the update.)1131 
REMAINING DAYS: This appears for refer-
ence only. It indicates the number of days that the Week-
ly Toll Limit feature will remain enabled. This number
can be increased only by Inter-Tel Services personnel
(see page 6-41). In the default state, it is set to 0.
11.32EXIT: When programming is finished, select
the Exit command button. A window appears that asks
“Perform Update to Database?” To update the database
and exit to the Applications Menu, select Yes. Or, select
No to exit without saving any changes. Select Cancel to
return to the Toll Security window without updating the
database.
Actions setup Exit
2/10 Digit Enabled
7/10 Digit Toll Calls
Weekly Toll Limit:
-1Accumulated Weekly Total: 0
q Clear Accumulated Weekly Total
qOperator/International Enabled
IOperator/International Toll Calls 
-Weekly Toll Limit:
I]Accumulated Weekly Total: 0
q Clear Accumulated Weekly TotalRemaining Days: 0
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							PROGRAMMINGIssue 1. November 1994INTER-TELPRACTICE!SIMX/GMX 256 INSTALLATION & MAINTENANCE
12. 
LEAST=COST ROUTING (LCR)12.1 
Proglamming LCR requires some preparation.
Refer to page 4-32 in FEHURESfor a description of
the feature. Then, follow the 
plamting steps listed be-
low. For a program planning sheet, refer to Figure 5-23,
page 5-217.l Facility groups: Determine the types of trunk
groups available and assign them to up to 24 facility
groups. For example, place all local trunk groups in
one facility group, in-state 
WAIS in another, out-of-
state 
WAlS in a third group, etc. Each facility group
can contain up to 47 trunk groups.
NOTE: F&M trunks can be placed in LCR facility
groups to allow the system to route outgoing callsthrough the E&M destination site’s trunks. The
E&M trunks are put into the facility groups and the
dial rules are programmed to dial the other system’s
trunk access code and then echo the digits dialed.
This is useful when calls that are toll calls from the
256 System site can 
bc placed as local calls through
the other site’s trunks.l Area codes and office codes to be accessed by
LCR: Customers may wish to use LCR for all outgo-
ing calls, all long distance calls, or calls to specificcities. List the area codes to which the customer
wishes to place calls 
usingLCR. Also list office
codes within the area codes for more specific LCR
use.l Route groups: Croup the area codes and office
codes that have common access in up to 19 route
groups. For example, non-toll local area and office
codes can be in one group, while toll codes are in an-
other. A route group for 
“800+” calls could also be
programmed. (Route group 1 is used for 911 and 411calls and is normally used for non-toll, local calls
and calls to the telephone company operator.) To
provide route groups for calls that begin with 0, 01,
and 011, there are three permanently programmed
route groups (these cannot be deleted or changed):
- Route Croup 17 is for operator-assisted (0+)
CSllS.
- Route Croup 18 is for operator-assisted intema-tional 
(Ol+) calls.
- Route Croup 19 is for station-to-station intema-tional 
(Oil+) calls.
NOTE: Because area and office codes do not need to
be checked when these route groups are used, only
facility groups and time blocks are programmed for
them.
0Rank the facility groups within the route groups:
Each route group is divided into day, evening, andnight/weekend time blocks. Rank the facility
groups, 
from most- to least-economical, for each
time block. For example, directdial trunks may bethe least-economical route during the day, but at
night they may be the most-economical route. A fa-
cility group can appear in more than one route group.l
Dial rules needed: If the trunk groups in the facilitygroups require special digits (for example, SCC
access codes), up to 28 dial rules can be pro-
grammed. In addition, there are three permanently
programmed rules in the database; they are as fol-
lows:
- Dial Rule 1-Echo toll fiehi: When LCR is
selected, the station user dials the number as if a
direct dial trunk was being used, including the
area code and “1” if necessary. If LCR selects a
trunk that requires a “1,” its facility group must
have this dial rule programmed to tell the system
to echo (send) the “1”.
NOTE: It may bc desirable to 
progrsm dial rule
number five to add a “1,” even though dial rule
number one can be used to echo the toll field.
1This allows users to dial without knowing
whether the “1” is required. If“1” is needed, thedial rules tell the system to add it. Users only
have to remember to dial the area code whennec-
essary. If dial rule number 
five is programmed asm
described, do not include dial rule number one.
- Dial Rule 2-Echo anza code: The system
includes the area code in the number if this dial
rule is programmed for the facility group. If this
dial rule is not programmed, the system drops the
area code from the dialed number.
- Dial Rule 3-Echo local addms or country
co& and national number: All facility groups
must have this dial rule. It tells the system to send
the seven-digit telephone number that the user
has dialed.
-Dial Rule4 -Echo ExtensionNumber: This dial
rule includes the extension number of the station
placing the call in the dialed number. This is es-
pecially useful in areas where the 911 operator
needs to know the extension number when an
emergency call is placed 
from a business loca-
tion.l
Assign the dial rules to the facility groups: List the
dial 
rules for the facility groups in the order they are
to be used. For example, to add the “1” (rule 
S), echom
the area code (rule 2), and echo the telephone num-ber dialed (rule 
3), enter 5,2,3. (For international 1“‘:
calls, only rules 1 and 3 are needed.).,
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							INTER-TRLPRACTICESIMXIGMX 256 lNS’E4LLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994Actions 
setup Exit
Facility Groups
Qial Rules
~
02 Echo Area Code
03 
Echo Lot Address
04
05
06
07
0812.2 The window shown above can 
be reached by
selecting Least-Cost Routing from the Applications
menu or entering the LCR command.
12.3
ROUTE GROUPS: The Route Groups list box
shows each group number (01-19) and its description.
Each route group must be programmed with area codes,
office codes, and facility groups in time blocks, exceptthe special 0+ route groups which only need facility
groups and dial rules. To program information for a
route group, select the desired line in the Route Groups
list box. A programming window appears (as shown on
the next page).
NOTE: Calls placed to 911 and 411 are automatically
routed through Route Group 1. This route group is nor-
mally used for local calls.
12.4
FACILITY GROUPS: The Facility Groups list
box shows each of the group numbers (01-24) and its de-scription. Facility groups must be programmed with
lists of trunk groups (or a single trunk group) and dial
rules. Each group can contain up to 47 trunk groups. A
trunk group can appear in more than one facility group,
but not all trunk groups need to be assigned. Any com-
bination of up to 32 of the system dial rules can be as-signed to each facility group (up to 
48 digits can be
dialed). To program trunk group and dial rule lists for afacility group, select the desired line in the Facility
Groups list box. A Facility Group programming window
appears (as shown on page 5-101).
1 12.5DIAL RULES: Rules l-4 are preset; rules 5-32
are programmable. To program a dial rule, select the de-sired line in the Dial Rules list box. A smaller window
appears as shown in the next column.
12.6EXIT: When programming is finished, select theExit command button. A window appears that asks
“Perform Update to Database?” To update the database
and exit, select Yes. Or, select No to exit without saving
any changes. To return to the Least Cost Routing win-
dow without updating the database, select the Cancel
button.A. DIALRULES
Dial Rule:
II\
12.7DIAL RULE: Enter or edit the dial rule. The
rules can contain up to 16 digits including O-9, #, *, and
pauses 
and/or hookflashes. To program pauses, enter S
for a short pause and L for a long pause. The length of the
pause is determined by the Pause timer. To program a
hookflash, enter an F.12.8 OK: When finished, select the OK command
button. The dial rule is then shown in the Dial Rules list
bOX.
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							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMWGMX 256 INSTAUAI’LON & MAINTENANCE
mcription:
- . Excluded
ZUl202
203
204
II
(1ok
Area/Office Code Table
Iincluded
(]
&.&pration
0Hone
Time BlockB. ROUTE GROUPS
12.9 
DESCRlPTION: To give the route group a
name of up to 20 characters, select the Description text
box and type the name.
12.10CONFIGURATION: To assign area and office
codes to tables, or to assign facility groups to time
blocks, select the desired line in the Configuration list
box and refer to the procedures below.
12.11AREA CODE TABLE and OFFICE CODE
TABLE: (These options do not appear for O+ mzue
groups 17-19.) To construct the list of area or office
codes that will be accessed by this route group, highlight
and select either Area Code Table or Office Code Tablein the Configuration list box. The list boxes for the
selected item will appear at the bottom of the window as
shown above.l INCLUDE or EXCLUDE: To assign an area or
office code to the route group, locate the code in theExcluded list and select it by pressing the SPACE
BAR, it will automatically move to the Included list.To remove a code, select it in the Included list to
move it to the Excluded list.l
ALL or NONE: To place all codes in one list, selectthe 
AR command button. To exclude all stations,
select the None command button.
12.12
TIME BLOCKS: To program the list of facil-
ity groups that will be used during a time block, high-light and select the Day Time Block, Evening Time
Block, or Night Time Block in the Configuration list
box. The list boxes for the selected item will appear at
the bottom of the window as shown above.l 
FACILlTY GROUP and ORDERED LIST:
Select groups in the Facility Croup list box one at a
time, in the desired order. For example, if you want it
to access group 3 first, then 2, then 5, scroll to 3 andselect it to move it to the Ordered List box. Then
scroll to 5 and select it. Then scroll to 2 and select it.
The list will appear in the Ordered List box.l
CLEAR: To erase the ordered list, to make changes
or assign groups in a new order, select the Clear com-
mand button.
12.13OK: When programming is completed for the
route group, select the OK command button to return to
the Least Cost Routing programming window.
Page 5-100 
						

							INTER-TELPRACTICESIMX/GMX256INtXALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
&scription: I/‘--figuration
m-1 ~,.kY1al I.&m-Dial &lesOrdered List. . . . .,.,........................‘~.‘.:.:.:.~:.:.:.:.:.~:::~:::::::~:::::::::::.~~:::::.:.~.:.:~:::::::::::::::::.:: :.:::.:.:.:.:. ~::~~~~~~~~~~~~~~~~ 4 1:.. x .