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Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual
Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual
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INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE INS-TIONIssue 1, November 1994Optional Data Port Modules 7.36All Inter-Tel/DVKkeysets maybe equipped with optional Data Port Modules (refer to REPLACEMENT PARIS for the part number). The Data Port Module con- tains a four-conductor modular jack that can be used to connect eirher a data device (such as a persona1 comput- er with a direct-connect modem) or an LRA and an ex- ternal signaling device (such as a loud bell, horn, 5ashing light, etc.) to the keyset. 7.37Install the Data Port Module as outlined below. For a diagram, see Figure 349 on page 3-88. (1) (2) (3) (4 (5) (6) (7) Remove the keyset baseplate. Unplug the line cord from its modular jack. Remove the lo-pin shorting plug located on the keyset control board. Save the shorting plug by taping it to the inside of the baseplate. The plug must be replaced if the Data Port Module is later removed. Align the Data Port Module over the three posts protruding from the inside of the baseplate and insert the screws (do not over tighten). Plug the Data Port Module cable into the pins on the keyset control board (where the shorting plugwas previously located). Make sure the cable connector is securely seated. Place jumper straps SPl, SP2, SP3, and SP4 onthe Data Port Module in the appropriate posi- tions. Depending on how the Data Port Module will be used, refer to one of the two possible set- tings outlined in Figure 3-49. (8)If connecting a mudem-qu?ppd%zta akvice, re- fer to paragraphs 7.38 through 7.40. If connecting a loud ringing adapter and an er- tfimal signding a&ce refer to paragraphs 7.41 through 7.43.738To connect a modem-equipped data device: The optional Data Port Module can be used to connect a data device (such as a personal computer) equipped with a direct-connection modem to a keyset. The data device can be used with the keyset to communicate with remote data equipment over voice channels being used for CO or intercom calls. The data device’s modem must be ex- ternally powered (or capable of operating on 2omA of loop current) and have an RJll CO trunk interface. 7.39The data device can be activated using the keyset or an auto-dial modem. (For more details and an expla- nation of monitoring or transferring the data connection, refer to page 4-101 in FEATUES). The data device is disconnected whenever one of the following occurs: the modem attached to the keyset disconnects from the call, the called modem disconnects from the call, or the data connection is transferred to the keyset’s primary voice path and the call is disconnected. 7.40Install the data device as follows: (1)Insert the modem line cord (which would nor- mally be connected to a CO jack) into the modu- lar jack on the keyset’s Data Port Module. (2) Ensure that the jumper straps on the Data Port Module are set to the proper data device posi-tions. Refer to Figure 349. (3)Plug the keyset line cord into the keyset’s modu- lar jack and reattach the baseplate. Page 3-87
INS’lXLJATIONIssue 1, November 1994lNTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE FIGURE 3-49.INTER-TEL/DVK DATA PORT MODULE INS’ll4LLXI’ION~‘\ i2’ JUMPERSTRAPS SITING FOR SETTING DATA DEVICE FOR LRA MODULARJACK DATA PORT MODULE TO SHORTING PLUG LOCATION (on keyset control b-4 Page 3-88
INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEINSTALLATION Issue 1, November 1994 7.41To connect a Loud Ringing Adapter (LRA): The optional Data Port Module can be used to comtect external signaling equipment such as loud bells, horns, flashing lights, etc. to a keyset. This application isusefnl in areas where the normal ring tone of the keyset cannot be heard, such as warehouses and loading docks. The signaling device follows the normal ringing patterns of the keyset. NOTE: Since handsfree intercom calls may be difficultto hear in noisy areas, keysets with LRAs installed should be programmed for handsfiee disable so that us- ers are alerted to incoming intercom calls by continuous double ring tones. (Refer to FEMVRES, page 4-55.) 7.42An electromechanical LRA device is placed be- tween the keyset Data Port Module and the external sig-naling equipment to provide the necessary interface relay. Refer to page 2-26 for LRA device specifications and recommendations. A diagram of a typical set-up is shown in Figure 3-50 below. 7.43Install the LRA as follows: (1)Using 24AWG wire, comtect the LRA device in- put (coil circuit) to the RED and GREEN wires (2) (3) (4) Q on a modular jack assembly. Some devices re- quire that Polarity be observed between the LRA input and the modular jack. NOTE: In order for the LRA device to operate properly, the maximum resistance Corn the mod- ular jack to the LRA should be kept under 100Oh. Attach a mod-to-mod line cord to the modularjack assembly and to the modular jack on the keyset’s Data Port Module. Ensure that the jumper straps on the Data Port Module are set in the proper LRA positions. Re- fer to Figure 3-49 on the previous page. Connect the LRA device output (contacts) to the signaling device according to the manufacturer’s instructions. Use the appropriate gauge wire for handling the current/voltage rating of the signal- ing device. Plug the keyset line cord into the modular jack on the back of the keyset and reattach the baseplate. FIGURE 3-50.INTER-TEL/DVK LRA SET-UP KEYSET DATAPORT MODULEMODULAR JACK ASSEMBLYLRA DEVICE (e.g., relay)SIGNAL DEVICE(e.g., bell)0 BK NOTE: Each time the keyset rings, the Data Port Module provides 20-26mAof loop current to the LRA This causes the LRA contacts to close and activates the signaling device. The LRA is not affected by the ring tone or the ringer volume of the keyset. The LRA must be capable of operating on 2omA current (approximately 2OvDc). Page 3-89
INSTALLATIONIssue 1, November 1994INTER-TELPRACTICES IMXIGMX 256 INSTALLATION & MAINTENANCE D.IMX 256 DIGITAL DSS/BLF UNITINS-‘I’ION 7.44Up to 50 digital keysets can be equipped with up to four digital Direct Station Selection/Busy Lamp Field (DSWBLF) Units each. Bach single DSS/BLF Unit has 60 keys for directly accessing up to 60 numbers. The numbers can be station extension numbers, hunt group pilot numbers, or other system features. NOTE: The system can have as many as 50 keyset cir- cuits equipped with DSS/BLF Units. For example, there could be a maximum of 50 digital keysets (i.e., DKSCcircuits) equipped with up to four digital DSS/BLF Units each. Or, there could be a maximum of 50 KSC orKSC-D circuits equipped with one analog DSS/BLF Unit each. Or, there could be any combination of the two using up to 50 keyset circuits. 7.45Digital DSWBLF Units are physically attached to and programmed to be used with specific digital key sets. The units are powered by their own ACtransformer and do not require a DKSC circuit that is separate fromthe keyset’s circuit. lf necessary, all 16 keysets con- nected to the same Digital Keyset Card can be equipped with up to four digital DSWBLF Units each. NOTE: Digital keysets cannot be equipped with analog DSS/BLF Units. Likewise, analog keysets cannot be equipped with digital DSWBLF Units. 7.46Unpack and inspect the DSWBLF Units beforeinstalling them. 7.47Install each digital DSWBLF Unit as outlined be- low. For diagrams of the installation, see Figures 3-41 and 3-51 on pages 3-69 and 3-91. (1) (2) (3) Remove the baseplate on the back of the DSS/ BLFUnit. On the connector board located in the baseplate, plug the free end of the PCDPM-to-DSS inter-face cable into the main RS-232-C connector (Jl). (The other end of the cable was previously attached to the PC Data Port Module on the cor- responding keyset; see also Figure 3-41 on page3-69.) Plug the AC transformer cable into the power connector (J4) on the baseplate connector board.(The transformer will later be plugged into an AC power source.)NOTE: DSS/BLF Units always require their own separate AC transformers. For a diagram ofAC transformer requirements, refer to Figure 2-2 on page 2-24. (4)To attach a second DWBLF Unit to the first unit (see Figure 3-41 on page 3-69):a. Plug one end of a DSS-to-DSS interface cable into the secondary RS-232-C CoMec- tor (J2) on the baseplate connector board in the first unit.b. Remove the baseplate on the back of the second DSWBLF Unit. c.Plug the other end of the DSS-to-DSS inter- face cable into the main RS-232-C connector (11) on the baseplate connector board in the second unit. d.Plug the AC transformer cable into the powerconnector (54) on the baseplate connector board in the second unit. (The transformerwill later be plugged into an AC power source.)NOTE: If multiple DSS/BLF Units are installed, each individual unit must be equipped with its own AC transformer. lnaddition, the PC Data Port Module on the corresponding keyset must be equipped with its own AC transformer. (5)To attach a third or fourth unit, repeat step 4.(6) Perform the DSS/BLF Unit self-test: a.While holding down the first two keys in row one (extension numbers 100 and 101 in thedefault database), plug the main AC trans- former unit into an available AC power source. (DO NOTuse the outlet for the equip ment cabinet.) All the keys should light up. If an LED does not light, unplug the AC trans- former unit and plug it in while holding down the first two keys in row one (ext. 100 and 101). If the test fails again, replace the DSS/BLF Unit. b.Press each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. lf an LED does not go out,unplug the AC transformer unit and repeat steps a and b. If the test fails again, replacethe DSS/BLF Unit. After all the keys have been tested, it takes approximately five sec- onds for the DSS/BLF Unit to return to nor- mal operation.c. Replace the baseplate on the back of the DSSBLF Unit. Page 3-90
INTER-TELPRAcTKJ3sIMX/GMX 256 INS1’ALLATION & MAINTENANCEINsTALLATlONIssue 1, November 1994 FIGURE 3-51. BACK OF DIGITAL DSS/BLF UNIT m-232-cM-232-C CONNECTOR CONNECTORTO KEYSET PC DATATO 2ND DSS/BLFPORT MODULE UNIT, IF INSTALLED I POWER CONNECTORTO AC TFIANSFORMER/ INSIDE OF BASEPLATEBACK OF DIGITAL DSS/BLF UNIT .:::::.:::::. El::::::::s>;f:::::$:.:2..:::::s;:::;:.::::::fr..:$g$ 8 Qi:)Z.g$$:.:z.p l-1 Jt+ :::::::. . . . . . . . . . . J’ AEl.$$$g .,.A. . . . . . . . . .. . . . . . . . . . . .. .. . . . .. .... ..m0.g$$:A...... /..:::::::..B Q Q Page 3-91
INSTALLATION Issue 1, November 1994INTER-TELPRACTICESIMJUGMX 256 INS~TION & MAINTENANCE E. IMX 256 ANALOG DSS/BLF UNIT INSTALIATION m 7.49 Up to 50 lMX Direct Station Selection/Busy Lamp Field @SS/BLF) Units can be installed on the IMX 256 System. A Keyset Card (KSC or KSGD) can support up to four analog units. Each DSS/BLF Unit has 60 keys for directly-accessing up to 60 numbers. TheI munbtxs can be station extension numbers, hunt group pilot numbers, or other system features. NOTE: The system can have as many as 50 keyset cir- cuits equippedwith DSS/BLFUnits. For example, therecould be a maximum of 50 KSC or KSC-D circuits equipped with one analog DSS/BLF Unit each. Or, there could be a maximum of 50 digital keysets (i.e., DKSCcircuits) equipped with up to four digital DSS/BLF Units each. Or, there could be any combination of the two using up to 50 keyset circuits. 7.49As with keysets, analog DSS/BLP Units requirethree-pair cabling. After they are installed, the DSS/ BLP Units must be assigned in database programming to be used along with designated keysets. As many of the units as desired can be assigned to one keyset.I NOTE: Analog keysets cannot be equipped with digital DSS/BLF Units. Likewise, digital keysets cannot be equipped with analog DSS/BLF Units. 7.50Unpack and inspect the DSS/BLF Units before installing them. Each DSS/BLF Unit is shipped with a 7-foot line cord. 751Install each IMX DSS/BLP Unit as follows:CAUTION If the power pair (W/BL, BL/W) is reversed, install-ing a DSS/BLF Unit will open the fuse (or asso- ciated thermistor) on the KSC or KSC-D. If the card has a fuse, this affects operation of all keysets, DSS/ BLF Units, and Attendant Computer Consoles con- nected to that card.(1)Before connecting the DSWBLF Unit to the‘-\ appropriate Keyset Card, measure the voltage on1 j’the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com-mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.OVDC). If -3OVDC is measured, check the cabling for a reversed pair. (2)Mount the modular jack assembly on the wall. (3)Perform the DSS/BLF Unit self-test:a. Plug the line cord into the modular jack assembly. b.While holding down the key at the top of col- umn one and the key at the top of column two,plug the line cord into the KSU jack on the bottom of the DSS/BLP Unit. All the keys should light up. If an LED does not light, re-move and replace the line cord. If the test fails again, replace the DSS/BLF Unit. c.Press each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. If an LED does not go out, re-move and replace the line cord and repeat steps b and c. If the test fails again, replacethe DSWBLP Unit. After all the keys have been tested, it takes approximately 10 sec- onds for the DSS/BLF Unit to return to nor- mal operation.Page 3-92
lNTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEINSTALLATIONIssue 1, November 1994F. GMX-2!% ANALOG DSS/BLF UNIT INSTALLATION u 7.52Up to 50 single or tandem Direct Station Selec- tion/Busy Lamp Field (DSVBLF) Units can be installed on the system. A Keyset Card can support up to four units. Each single DSS/BLF Unit has 60 keys for direct- ly accessing up to 60 numbers. The numbers can be ei-ther station extension numbers or hunt group pilot numbers. The numbers can be station extension num- 1bets, hunt group pilot numbers, or other system features.753As with keysets, DWBLF Units require three-pair cabling. After they are installed, the DSS/BLP Units must be assigned in database programminn to beused along with designated keysets. As many of the units as desired can be assigned to one keyset. NOTE: For information on installing the GX and GMX DSWBLF Units, refer to appendixes A and B in the back of this manual. 7.54Unpack and inspect the DSS/BLP Units before installing them. Each DSS/BLF Unit is shipped with a 7-foot line cord. 7.55Install each Inter-Tel/DVKDSS/BLFUnit as fol- lows: (1)If installing a fadem unit, connect a second modular jack assembly in parallel with the exist- ing modular jack assembly. One jack will be used for the first DSS/BLF Unit, while the other jack will bc used for the second DSWBLF Unit. (2)Before connecting the DSS/BLF Unit to the ap propriate Keyset Card, measure the voltage on the RED terminal of the modular jack assembly with respect to the GREEN terminal. (The “com-mon” probe of the voltmeter is placed on the GREEN terminal.) It must measure +3OVDC (f2.OVDC). If -30VDC is measured, check the cabling for a reversed pair.CAUTION If the power pair (W/BL, BL/W) is reversed, in- stalling a DSWBLF Unit will open the fuse (or as- sociated thermistor) on the KSC-D. If the card has a fuse, this affects operation of all keysets, DSS/BLF Units, and Attendant Computer Consoles connected to that card. 13)Mount the appropriate modular jack assembly on the wall.(4)Remove the four screws on the bottom of the DSS/BLF Unit and remove the bottom cover. (5)Locate the strap (J2) in the lower-right comer ofthe control board (see Figure 3-52 on page 3-94). (6)If the unit will be u&g the programmed key arrangement for DSSIBLF 1, place the strap in the DSSl position (over the right two pins). If the unit will be using the programmed key arrange- ment for DSSIBLF 2, place the strap in the DSS2 position (over the left two pins). NOTE: Tandem units should have one unit set for DSSl and one unit set for DSS2. If tandem units have the same strap settings, there will be erroneous indications on the DSWBLF Units and the keyset, and there may be errors throughout the system. (‘7)Perform the DWBLF Unit self-test: a.Plug one end of the line cord into the modular jack on the unit’s control board. b. While holding down keys 100 and 110 (de- fault), plug the other end of the line cord into the appropriate modular jack assembly. All the keys should light up. If an LED does not light, remove and replace the line cord while holding down keys 100 and 110 (default). Ifthe test fails again, replace the DSS/BLFunit. c.Press each key individually (in any order) to remove the lit status. When finished, all keys should be unlit. Ifan LED does not go out, re-move and replace the line cord and repeat steps a and b. If the test fails again, replacethe DSWBLF Unit. After all the keys have been tested, it takes approximately 10 sec- onds for the DSS/BLF Unit to return to nor- mal operation.d. Reassemble the DSS/BLF Unit. G. AYITENDANT COMPUTER CONSOLE INSTALLATION 7.56For complete information on the Attendant Com- puter Console, along with detailed installation and pro-gramming instructions, refer to the manual included with the console. Page 3-93
INSTALLATIONIssue 1, November 1994INTER-TELPRAcTICE!3IMX/GMX 256 DWMLLATION & MAINTENANCE FIGURE 3-52.INTER-TELJDVK DSS/BLF UNIT CONTROL BOARD Page 3-94
INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEINSTALLATIONIssue 1. November 1994 H.SINGLE-LINE SET AND PLAYBACK DEVICE lNSTALLATIONSingle-Line Sets 7.57Single-line sets can be connected to either Sing- le-Line Cards (SLCs) or Inward Dialing Cards @DC’s). If connected to SLCs, single-line sets must be equippedwith AC ringers. If connected to IDCs, off-premises single-line sets must be equipped with AC ringers, while on-premises single-lines sets may be equipped with ei- ther AC or DC ringers. Jumper straps on the IDC circuits can be set for AC-ringing or DC-ringing. Refer to Figure 3-33 on page 3-53 for strap locations. NOTE: To use SLCs and IDCs, a -4SV Module must be installed in the power supply chassis. To use AC-ringing single-line devices, a Ring Generator Module must alsobe installed. 7.58Enhanced Single-Lime Sets (ESLSs) and Sii-le-Line Instruments (SLIs): An internal jumper strap can be moved to set the ringer for AC or DC. (An AC ringer is required if the phone is used on an SLC or as an off-premises extension on an IDC.) Be sure the strap isset correctly for the installation; incorrect installation will cause damage to the phone. ESLSs also have a se- lectable ring tone jumper strap (HI or LO) located on the control board. NOTE: IDCs do not support message waiting applica- tions. If single-line sets with message waiting lamps are installed on lDCs, the lamps will not function.759 Industry-standard single-line DTMF sets: If equipped with AC ringers, they may bc installed on ei- ther SLCs or IDCs. If equipped with DC ringers, they must be installed on IDCs (and they must be used on- premises).Playback Devices 7.60Playback devices can be used in place of single- line sets on SLC or IDC circuits. These devices answer an incoming call, play a recorded message, and auto- matically disconnect from the call. They are installed like single-line sets, using the same cabling and modular jack assemblies. If the playback device responds to AC ring signals and is installed on an IDC circuit, the circuit must be strapped for AC ringing; if the device responds to DC ring signals, the jumper strap must be set for DC ringing. (Refer to Figure 3-33 on page 3-53.) A play- back device uses the extension number that is associated with its station circuit. 7.61Playback devices may be used with hunt groupsto speed call processing. Hunt groups can have two types of special stations: announcement stations and overflow stations. Either type of station can be equipped with a station instrument that operates as a regular sta- tion or with a playback device that answers the call, then disconnects to transfer it back to the hunt group. Refer to FEMURES, page 4-17, for more information. 7.62With the Exfemikd and Emnddplus Tl and EdWsoftware packages, playback devices may also be used in conjunction with the automated attendant fea- ture. In this situation, the playback device answers the call and plays a prerecorded message. After the mes- sage, the caller is disconnected from the automated at- tendant and hears pure system dial tone. During or after the message, the caller may dial an extension number or a hunt group pilot number. Refer to FEAWRES, page 4-12, for more information. NOTE: For optimal performance, it is recommended that voice mail units and automated attendant playback devices be installed on IDC circuits rather than SLC cir- cuits.Single-Line Set And Playback Device Installation-7.63 Inspect the ESLSs and SLIs before installing them. If any parts are damaged or missing, contact Cus- tomer Support. 7.64To install a single-line set or a playback device: (1)If installing an ESZS or SLI: a. b. C. Remove the baseplate and open the phone to expose the control board. NOTE: The back cover of the ESLS does not have to be opened to reach the straps. Place the AC/DC jumper strap in the desiredposition. Also, on ESLSs, place the Hl/LG (selectable ring tone) jumper strap in the de-sired position. (Refer to Figures 3-53 and 3-54 on the following pages.)NOTE: On ESLSs, do not move the JMP3 jumper strap from the NORM position. Reassemble the phone. (2)Before connecting a single-line set or playback device to the system, measure the voltage on the RED terminal of the modular jack assemblywith respect to the GREEN terminal. (The common probe of the voltmeter is placed on the GREEN terminal.) It must measure -4ovDc (*2VDC). If +40 is measured, check the cabling for a re- versed pair. (3)Mount the modular jack assembly on the wall. Page 3-95
INSTALLATION Issue 1, November 1994INTER-TELPRACTICESIMI4GM.X 256 INS~TION & MAINTENANCE (4)Plug one end of the line cord intd the modular(5)To wall mount an ESLS or SLI, refer to the in-jack assembly and plug the other end into the structions given for wall mounting keysets on’ .-) jack on the single-line set or playback device..A page 3-77. FIGURE 3-53.SLI CONTROL BOARD Page 3-96