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Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual
Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual
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PROGRAMMINGIssue 1, November 1994INTRR-TELPRACTICESIMX/GMX 256 DWIALLATION & MAINTENANCEAvailable Devices Individual CO TNII~Individual CO TN& Individual CO Trunk (ok) 10.67CONVERT PORTS: To convert CO trunk or SLI circuits to external paging ports, select the ConvertPorts command button (shown in window on page 5-70). The window shown above appears.. EXTERNAL PAGE PORT!S/AVAILARLE DE VICE!% To convert an available device to an enter-nal paging port, locate the desired device on the Available Devices list and select it. It will automati- cally appear on the External Page Ports list. There can be up to nine external page ports. 0 DELETE: To delete an external paging port and convert it back to its original use (trunk or single-line circuit), select the desired port in the External PagePorts list box and then select the Delete command button. It will move back to the available devices list for the appropriate type of device.l OK: When programming is complete, select the OK command button to return to the Page Zones pro- gramming window (shown on page 5-70). 10.68EXIT: When all page zone programming is fin- ished, select the Exit cotumand button. A window appears that asks “Perform Update to Database?” To update the database and exit to the Applications Menu window, select Yes. Or, select No to exit without saving any changes. To return to the Page Zones programming window, select the Cancel button. -\.! Page 5-72
INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994 Actions &tup Exit Belays Available Relay ‘l’jqm Signal Device Relay Tenant Group G.RELAY PROGRAMMING @LAY) 10.69One of the Central Processing (RCPU) Card re- lays can be designated for external paging, night switch (which is activated when the system or associated tenant group is placed in night mode), power-fail, or signal de- vice relay. Relay 1 is preprogrammed as the power-fail- ure signal device and cannot be changed. The program planning sheet is in Figure 5-14 on page 5-204. 10.70To program RCPU Card external relay func- tion, select Relay Programming from the System-Wide Features menu or enter the RLAY command. The win- dow shown above appears. 10.71RELAY and AVAILABLE RELAY TYPES: To program the relay type of the RCPU Card relay, place the highlight bar on relay number 02 in the Relays list box and select it. The highlight bar will automatically move to the Relay Types list box. Scroll to and select the desired type of relay. The selected relay type will auto- matically appear next to relay number 02 in the Relays list box. NOTE: Once a relay type has been programmed, it can- not be made into an “Unknot Relay Type.” If the relay is assigned a function, but no further programming is done, it is considered “unused” by the system.10.72TENANT GROUP: If Night Switch Relay is selected, a tenant group must be assigned to the relay. The following window appears which permits you to make the necessary assignment. Enter the desired tenant group number and select the OK command button to continue programming. If you wish to change the tenant group designation for an existing relay, highlight that relay in the Relays list box and then select the Tenant Croup command button to gain access to this window. Tenant Group:I (ok] 10.73EXlTz When all relay programming is finished, select the Exit command button. Awindow appears that asks “PerformUpdate to Database?” To update the data- base and exit to the Applications Menu window, select Yes. Or, select No to exit without saving any changes. Toreturn to the Relay programminn window, select the Cancel button. Page 5-73
PROGRAMMINGINTER-TELPRACTICES Issue 1, November 1994JMX/GMX 256 ~STALLATION & MAINTENANCE&warding Paths 005 006 007 008 009 010 H. SYSTEM FORWARDING (SFWD) 10.74When System Forwarding is selected from the System-Wide Features menu (or the SFWD command is entered), the programming window shown above ap pears. It is used for assigning forwarding points to thesystem forwarding paths. Stations can then be pro- grammed to use the forwarding paths in the window shown on page 5-41. A program plamting sheet for this window is located in Figure 5-15 on page 5-205. 10.75FORWARDING PATHS: Up to 200 unique forwarding paths can be programmed. To program a for- warding path, highlight the desired path number in the list box and press the SPACE BAR. The following win- dow appears.Path Description: 71 Forwarding Point 1:II Forwarding Point 2:II Forwarding Point 3:II Forwarding Point 4:II 10.76Each forwarding path can have a distinctive de- scription (of up to 20 characters) and four forwardingpoints. The forwarding points can be stations, voice mail ports, or hunt groups.l PATH DESCRIPTION: Select this text box to en- ter the name of this forwarding path.l FORWARDING POINT(S): Up to four forwarding points can be programmed. To enter a forwarding point, select the appropriate text box and enter an ex- tension number or hunt group pilot number (or hunt group number HXQ Or, press the F2 key while in one of these three entry boxes to display a list of sta- tions and hunt groups. Select the desired station orhunt group by highlighting it and pressing the SPACE BAR.l OK or CANCEL: When finished programming the forwarding paths, select the OK command button or press RETURN. To exit to the System Forwarding window without selecting a station, select the Can- cel command button. 10.77 EKIT: When finished programming station in- formation, select the Exit. A window appears that asks “Perform Update to Database?” To update the database and exit, select the Yes button. Or, select the No com- mand button to exit without saving any changes. To re- turn to the System Forwarding programming window, select the Cancel button. Page 5-74
INTER-TELPRACTICESPROGRAMMING IM.X/GMX 256 INSTALLATION 81 MAINTENANCEIssue 1, November 1994 Actions &tup Exit Number of Displayed Speed Dial Numbers: Speed Dial Number Programming Station: I Number of Digits in Bin Number:cl System Speed Dial Numbers Tenant #NameNumber 001 002 003 004 005 006 007 008f-G-1 I.SYSTEM SPEED DIAL (SSPD) 10.78 To program system speed-dial parameters, de- termine the following information. (If desired, use the program planning sheet in Figure 5-16 on page 5-206.) There can be up to 400 speed-dial numbers (Ooo-399). 0 Display Speed-Dial numbers: Determine how many of the system speed-dial number locations (000 to 399) may beviewed on display keysets. Display numbers are assigned consecutively begin- ning at Ooo, all remaining numbers will be nondis- play. For example, if you enter 100, only speeddial numbers 000-099 will be display numbers; all oth- ers are non-display numbers. Non-display numbersdo not appear on display keysets when dialed and cannot be redialed. Nondisplay numbers will ap pear in the Sh4DR when dialed.l System speed-dial programming station: Deter- mine the circuit or extension number of the keyset station that will be allowed to program all systemspeed-dial numbers, including all tenant-specific numbers. (Attendants will only be able to program numbers for their associated tenant groups and the system-wide numbers.)l Speed-dial numbers: List up to 400 system speed- dial numbers. Numbers can include up to 32 digitsand can include timed pauses or hookflashes. Timed pauses and/or hookflashes are used when entering a series of numbers, such as access codes, security codes, and telephone numbers for specialized com- mon carrier (SCC) dialing. To include a pause in the number, enter the letter S for a short pause or L for along pause. To include a hookflash, enter F. The pause length represented by the S is determined by the Pause timer and a long pause is double the timer length. Each pause or hookflash is considered one of the 32 digits.l Tenant group number: Determine which system speeddial numbers may be used by the entire system and those that may be used only by the mem- bers of a specific tenant group. If desired, a single tenant group number may be entered for each indi- vidual system speed-dial number. Tenant-specific numbers cannot be viewed or dialed by station users who are not in the designated tenant group. If tenant group number 0 is assigned, the system speed-dial number is available to all system users. 10.79The System Speed Dial programming window is selected from the System-Wide Features menu or theSSPD command is entered. The window appears as shown above. Page 5-75
PROGRAMMING Issue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MATNTENANCE 10.80SYSTEM SPEED-DIALNUMBERS: To pro- gram a number, select the desired number in the list box shown on the previous page. The following window ap pears. &me: 1I~enant: 1 1 Number: 1Ibh.l NAME: lf desired, select the Name text box and type the desired name up to 16 characters.l TENANT: lf the number is to be used exclusively by one tenant group, select the Tenant text box and type the tenant group’s number (1-S). Enter “0” if it is to be used by all tenant groups. 0NUMBER: Select the Number text box to enter a number of up to 32 digits as described on the previous page. 0OK or CANCEL: When the name, tenant number,and speed-dial number are correct, select the OK command button. To exit without saving the changes, select the Cancel button. The System Speed Dial window returns. 10.81 NUMBER OF DISPLAYED SPEED-DIAL NUMBER!% To designate how many display speed-dial numbers will be used, select the Number of Displayed Speed Dial Numbers text box and enter the desired number (up to 400). The display numbers will be assigned consecutively beginning with number 000. 10.82SPEED DL4L NUMBER PROGRAMMINGSTATION: Select the Speed Dial Number Program- ming Station text box and enter the circuit or extension number of the desired programming station. 10.83NUMBER OF DIGITS IN BIN NUMBERz The access code (bin number) that users will enter whenusing speed dialing can be l-3 digits long. To set the length, select the Number of Digits in Bin Number text box and enter the desired number. If single digit num- bers are selected, 10 system speed-dial codes will be available (O-9). Iftwodigit numbers are selected, therecan be up to 100 system speed-dial codes (00-99). Three-digit numbers use all 400 codes 000-399. NOTE: All 400 speed-dial locations can have assigned numbers (and can be used via theSystem Directory - Outside feature), but only those with codes can be dialed using the Speed-Dial feature. For example, with one- digit speeddial codes, numbers 000-009 can be speed dialed using O-9, but 010 and higher can only be used through the Outside System Directory feature.10.84 EXIT: When all system speed dial pro- gramm& is finished, select the Exit command button. A window appears that asks “Perform Update to Data- base?” To update the database and exit to the Applica- tions Menu window, select Yes. Or, select No to exit without saving any changes. To return to the SystemSpeed Dial programming window, select the Cancel button. Page 5-76
INTER-~PRACTICESlMX/GMX 256 DMALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994 &tions Setup &it Description astern Timer ListValue Units Range Camp-On Tone CO Hookfiash CO Ke-Seize CO-CO Disconnect Conference-Hold Data Wait DialTone Wait DialInitiation - Keyset DialInitiation - SL-Set 15 60 3 35 5 30 2 15 10 SW. 100th SW. 100th Min. SW. SW. Sec. Sec. 5-255 2-250 l-15 2-250 l-255 l-255 l-50 5-30 5-30 J. -010.85 There are programmable timers that control various system functions. In the System Timers pro- gramming window, the programmer can change any orall of them. The timers and their default values, pro- grammable ranges, and purposes are described on the following pages. The default values have been carefully selected to ensure proper system operation under most circumstances. Occasionally, one or more of the timers may need to be adjusted. (The program plamting sheet is located in Figure 5-17 on page 5-207.) 1086 To reach this window, select System Timers from the System-Wide Features menu or enter the TIMR command. 10.87SYSTEM TIMER LIST: To change the value of a system timer, scroll through the list box until it is highlighted. When the timer is selected, a window ap- pears that is similar to the one shown below. Blue:11 Units: Min. Range: l- 255I4 0VALUE: Select the Value text box and enter the new value for the timer. 0 DEFAULT: To return the selected timer to its default value, select the Default command button. The default value is shown in parentheses ( ) inside the command button.l PURPOSE: To view a window that defines the tim- er and explains its purpose, select the Purpose com- mand button. When you have finished viewing the information in the Purpose window, select the OK command button to return to the timer programming window. 0OK or CANCEL: To save the change and return to the System Timers list box, select the OK command button. To exit without saving any changes, select the Cancel command button.10.88 EXIT: When all timer programming is fin- ished, select the Exit command button. A window appears that asks “Perform Update to Database?” To update the database and exit to the Applications Menu window, select Yes. Or, select No to exit without saving any changes. To return to the Timers programmingwin- dow, select the Cancel button. Page 5-77
PROGRAMMINGIssue 1. November 1994xNTER-TELPRAcTIcEs IMX/GMX 256 INSTALLATION & MAINTENANCE DEFAULTVAl&E-Abandoned Call Camp-On Camp-On Tone CO Hookflash CO Re-Seize CO-CO Disconnect Conference-Hold Data Wait Dial Tone WaitDial-Initiation - KeysetDial-Initiation - SL Set Dialing Disconnect Dialing Wait After Connect - Ground Start Dialing Wait After Connect - Loop Start103 15 603 35 5 30 l-255 seconds2 15 10 200 1500 1500l-255 minutes O-255 seconds S-255 seconds 2-250 hundredths (*/loo - *50/100) 1-15 seconds 2-250 hundredths e/100 - *50/100)l-255 minutes l-50 seconds 5-30 seconds 5-30 seconds 2-250 hundredths WlOO - *50/100)O-5000 five- hundredths P/500 - 5000/500)O-5000 five- hundredths w500 - 500v500) PURPOSE7.\‘I-7 After a call has recalled to the last possible station, it will recall until this timer expires. Ifit remains unan- swered, the system will disconnect the call. ” Length of time a caller hears busy tone before camp ing on. Length of time between camp-on tones. Adjusts the duration of the timed hookflash that is sent over the CO trunk by the system when the Hookflash feature code.is used. (Does not affect SLI or ESLS FLASH key.) When a user reseizes a tnmk, this timer determines the length of time the system will hold the trunk open to allow the central office to drop and reconnect the trunk.A call is disconnected by the system if it detects loss of loop current (lasting longer than this timer) during CO-to-CO calls. Limits time a conference call with two or more out- side parties remains on hold (in an unsupervised con- ference) before recalling the station. NOTE: If this timer expires during an unsupervised conference, one of the parties can reset the timer by pressing any lYlMF key.Length of time the system will wait for the data device to go off hook after the user presses the DAI’A key when transferring a call to the data port. When processing an LCR call, the system waits for this length of time before dialing to allow the central office time to send dial tone. Limits time keyset can remain off hook without dial- ing before the system sends reorder tones. Limits time single-line set user can remain off hook without receiving reorder tones.The connection is dropped if the system detects loss of loop current (lasting longer than this timer) during dialing.The length of time the system waits for CO dial tone before dialing or checking the trunk for a dis- connect. This timer is not used if the IYI’ Detect op- tion is enabled (see page 5-104). The length of time the system waits for CO dial tone before dialing or checking the trunk for a disconnect. -2,!. 1’ Page 5-78
INTER-TELPRACTIcEsIMWGMX 256 INSTALLATION % MAINTENANCEPROGRAMMINGIssue 1, November 1994 DEFAULT Dialing Wait After Hookflash Disconnect Flash Duration Disconnect Wait AfterDialing DTMP Digit Duration/Pause E&M Answer RecognitionE&M Dial Delay E&M Dial-Delay Hold E&M Dialing Wait After Hookflash E&M Disconnect Flash Duration EBiM Disconnect Recognition E&M Disconnect Wait AfterDialing 20 6 2250 35 70 1500 lOtI0 750 1500l-250. tenths v/10 - 250/10)l-250 tenths v/10 - 250/10)Delays dialing after a hookflash to allow the system and central office hardware to recover. When a single-line station is involved in a call that is dropped by the other party, and the single-line sta- tion remains off hook, the system turns off tip and ring battery for the duration of this timer. me flash is sent after the Single-Line Set Wait For Disconnect timer expires.) If there is peripheral equipment on the single-line circuit (such as a voice mail unit, page amplifier, or other phone system) then this loss of battery will signal a call disconnect and will usually cause the equipment to disconnect. This timer ap plies to both DC and SLC single-line circuits. 2-30 secondsLength of time the system waits after dialing an outside telephone number before checking the trunk for disconnect. 5-60 hundredths (5/100 - 50/100) Adjusts the duration and pause between digits of DTMF tones sent by the system. Both the tone and the pause will use the assigned duration (for exam- ple, a 6/100 second tone has a 6/1OOsecond pause be- tween digits). 100-10000 five-Determines the minimum amount of time the hundredthsreceiving PBX must be off-hook, when a station (luu/soe - lOOOO/sue)user places an outgoing call on an E&M trunk, before the 256 System recognizes that the call has been an- swered (unless the Answer Recognition timer is dis- abled).l-100 five-This is the maximum amount of time the EMC hundredthswill wait before transmitting digits following a v/500 - ‘O%oo)handshake. This timer goes in effect after the hand- shake on a Wink-Start or Dial-Delay circuit or after seizure on an Immediate-Dial circuit.l-500 five This is theminimum length for a Dial-Delay hundredthshandshake. Used only for Dial-Delay circuits. v/500 - 500/500) 100-10000 five-Determines how long the EMC will wait when hundredthstransmitting a hookflash before dialing additional (100/500 - lOOOO/~oo) digits or checking for disconnection. 100-10000 five-This is the minimum amount of time the EMC will hundredthskeep a circuit on hook to cause a disconnection (tuo/51~0 - luuuu/sot$ from the remote circuit. 100-5000 five-This is the amount of time a circuit must be on hundredthshook before the RMC recognizes a disconnection. (‘00/500 - ~000/500) 100-10000 five-This is how long the EMC will wait after dialing a hundredthsdigit before checking for disconnection from the (100/500 - 10000/500) remote circuit. Page 5-79
PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMX/GlMX 256 INS-TION & MAINTENANCE DEFAULT VALUF E.&M MMF Interdigit Pause E.&M DTMP Tone DurationE&M False Signal Debounce E&M Handshake Timeout2500 E&M Hookflash Duration300 E&M Hookflash Recognition150 E&M Inter-Pulse Pause20 E&M Off-Hook Debounce5 E&M On-Hook Debounce5 E&M Post-Signal Delay15 E&M Post Seizure Debounce32 E&M Pulse Hold IBM Pulse-Dial Interdigit Pause E&M Pulse-Dial Interdigit Pause Recognition 20 30 25 30 350 150l-100 five-This is theminimum amount of time the EMC hundredths will pause between DTMP digits when dialing. c/500 - ‘0%00)l-100 five-Thisistheminimum length of DTh4F tones sent hundredths by the EMC. c/500 - ‘OV500)l-100 five-Determines theminimum length of a valid hand- hundredths shake signal that is received from a remote circuit. (l/500 - ‘00/500)Used only on Wink-Start and Dial-Delay circuits. 100-10000 five-Determines the maximum length of a valid hand- hundredthsshake signal. Used only on Wink-Start and Dial- (lOO/500 - 10000/500) Delay circuits. 100-5000 five- hundredths P%oo - ~000/500) 100-5000 five- hundredths P0/500 - 5000/500)l-100 five- hundredths v/500 - ‘00/500)l-50 five- hundredths v/500 - 5V500)l-50 five- hundredths v/500 - 5V500)l-250 five- hundredths c/500 - 5OV500)l-100 five- hundredths c/500 - ‘00/500)l-100 five- hundredths P/500 - ‘00/500) 100-5000 five- hundredths P0/500 - 500v500>l-500 five- hundredths c/500 - 5OV500)Determines the length of hookflashes sent to the remote circuits.Determines the minimum length of recognizable hookflashes from the remote circuit.This is the length of time the EMC will pause be- tween pulse-dial signals when dialing.Thisistheminimum amount of time the remote circuit must be off hook before the EMC will recognize another on-hook/off-hook transition.This is theminimum amount of time the remote circuit must be on hook before the EMC will recognize another off-hook/on-hook transition.This is theminimum allowed time between the end of a handshake and the beginning of digit validation. Used only for Wink-Start and Dial-Delay circuits. Thisistheminimum allowed time between the recognition of a seizure and the beginning of digit validation. Used only for Immediate-Dial circuits.This is the maximum length of a pulse-dial signal that is dialed by the EMC.Thisistheminimum length of time the EMC will pause between pulse-dial signals when dialing.This is theminimum pause allowed between pulsedial signals sent from the remote circuit. i:h /’ Page 5-80
INTER-TELPRACTICESPROGRAMMINGIMX/GMX 256 INSTALLATION & MAJNTENANCEIssue 1, November 1994 DEFAULTVA1 IIF E&M Ready Timeout2ooo EgLM Receive HandshakeDelay E&M Seizure Debounce E&M Short Circuit Debounce E&M Short Circuit Timeout E&M Short Pause Digit E&M Transmit HandshakeDelay E&M Wait for Dial Tone E&M Wink Hold E&M Wink Timeout Forward-No-AnswerHold ICC0 Disconnect10 1 500 2500 1500 50 500 107 175 15 60 60100-10000 five- On 0 Wii&arf circuit: This is the maximum time hundredthsthe EMC will wait for a “Digit Register Ready” (100/500 - lOOCJO/5oo) command before initiating the Wink-Start hand-l-250 five- hundredths (l/500 - 25V500)l-10 five-Determines theminimum amount of time the hundredthsremote circuit must remain off hook before the c/500 - ‘O/500)EMC validates the incoming call. 100-10000 five- Determines the minimum length of a recognizable hundredths short circuit on an active circuit. shake. On a Dial-Delay circuit: This is the maximum time the EMC will wait for a “Digit Register Ready” com- mand before the Dial-Delay signal is terminated.This is theminimum time required, after seizure, before an incoming handshake signal can be recognized. Used only for Wink-Start and Dial-De- lay circuits. If a Wink or.Dial Delay signal is detected within this time, the outgoing call is blocked. 100-10000 five-This is the maximum amount of time the RMC hundredthswill allow a short circuit to exist on an active (10O/m1- lOOOO/go) Type-I circuit. 100-10000 five-hundredthsDetermines the length of a short speeddial pause sent over EBtM trunks. (‘00/500 - ‘0000/500)l-250 five-This is theminimum delay time between the hundredthsrecognition of a seizure and the beginning of a (1/51x1 - 250/5oo)handshake signal. Used only for Wink-Start and Dial-Delay circuits. 100-10000 five-This is how long the EMC will wait for dial tone hundredthsbefore dialing digits on an outgoing call. PO/500 - ‘oov5oo)l-250 five-Determines the length of a Wink-Start hand- hundredthsshake. (l/500 - 5W500)l-250 tive-Determines the maximum allowed length of wink hundredthssignals that are received from the remote circuit. (l/500 - 500/500) 3-255 secondsLength of time a call waits at an unavailable station before being forwarded. (Applies to manual call for- warding only, not system forwarding.) 10-255 secondsLimits time a call remains on hold before recalling the station. 2-250 hundredthsA call is disconnected by the system if it detects WlOO - 25VlOO)loss of loop current (lasting longer than this timer) during station-to-CO calls. Page 5-81