Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

							INTER-TELPRACTICESIMWGMX 256 lNS’E4LLATION & MAINTENANCE
lmNuREsIssue 1, November 1994
Viewing System Speed-Dial Numbers
23.13 
TOKEW.!TSlEM~~-D~~~~N~
ATAllENDAh’TSANDWD~GN~SPEED-DU
PROGRAbibfWG SlXllON:
NOTE: If you make a mistake, lift and replace the hand-
set; then start over.
(1)
I
(2)
(3)Using the 
Keyset:
a. While on hook, press the SYS SPD key (or
press SPCL and enter the System Speed-Dial
feature code
- 381). (Display keysets show
PROGRAM 
SYSTEM SPEED DIAL.) You
hear a 
confirmation tone.
b. Enter the desired location code (OfKl-499).
(Ihe display shows the programmed name
and 
nmbcr.)Using a 
DSS/BLF Unit with Speed-Dial Keys:
While on hook, press the desired speed-dial key.
Enter the desired location code (000-399). 
me
display shows the programmed name and num-
ber.)
Wait for the display to return to the date and time
(when the Long Interdigit timer expires) or lift
and replace the handset. Then repeat the proce-
dure for each 
number to be viewed.23.14 
TonEwSYSlEMSPEED-DLALNUMB~Ah’DNAMEs
ATAh’YDISPLAYK
(1)Using the Keyset:
a.While on hook, press the SYS SPD key (or
press SPCL and enter the System Speed-Dial
feature code
- 381). (Display keysets showREVIEW SYSTEM SPEED DIAL.) You
hear a confumation tone.b. Enter the desired location code 
(000-499).(Display 
keysets show the programmed
name and number. Or, if it is a non-displaynumber, the display shows the name and
NON DISPLAY #.)Using a 
DSS/BLF Unit with Speed-Dial Keys:
While on hook, press the desired speed-dial key.
(2)Enter the desired location code (000-399). (Dis-play 
keysets show the programmed name and
number. Or, ifit is a non-display number, the dis-
play shows the name and NON DISPLAY 
#.)
(3)Wait for the display to return to the date and time
(when the Long Interdigit timer expires) or lift
and replace the handset. Then repeat the proce-
dure for each number to be viewed.
Dialing System Speed-Diil Numbers
a.15To DIAL SYSTEMSPEED-DIAL NUbtBERS:
(1)Lift the handset and select an outgoing trunk.(2) 
Keysek
a.Press the SYS SPD key (or press SPCL and
enter the System Speed-Dial feature code 
-
381). You hear a confImtation tone.
b.Enter the location code 
(000499) for the de-
sired number. The number is automaticallydialed. (Display 
keysets show the number
dialed unless it is a non-display number.) Ifyou hear reorder tones, your station is re-
stricted from dialing the selected number.
DSS/BLFUnit with Speed-DialKeys: Press the
desired speed-dial key. The number is automati-
cally dialed. (Display 
keysets show the number
dialed unless it is a nondisplay number.) If you
hear reorder tones, your station is restricted from
dialing the selected number.
Single-Line Set: Press the ESLS SYS SPD key,
or press the 
PLASH key (hookflash) and enter
the System Speed-Dial feature code (381). You
hear a confirmation tone.
(3)Enter the location code (000-399) for the desirednumber. The number is automatically dialed.
(Display keysets show the number dialed unless
it is a non-display number.) If you hear reorder
tones, your station is restricted from dialing the
selected number.
I
I
F’age 4-87 
						

							Eze~ember 1994INTER-TELPBACTICESlMX/GMX 256 INS~~ON & MAINTENANCE
B.STATION SPEED DIALING
23.16
For convenience, each station user can program
individual speed-dial numbers. Single-line set users can
store up to 
10,16-d@ numbers using speed-dial loca-
tion codes (O-9). 
Keyset users can store 10 outside tele-
phone numbers (up to 16 digits each) and 10 extension
numbers (up to four digits each; see paragraph 23.18 be-low), using 
ICE0 speed-dial (SD) keys or location
codes O-9. Together, the lamps in the keyset SD keys
create a busy lamp field that indicates the status of the
stations programmed under the keys (refer to the lamp
status chart on page 447). Extension numbers can beeither station extension numbers or hunt group pilot
numbers.
Pmgmmming Station Speed-Dial Numbers
23.17When entering the outside telephone numbers,
use one of the following methods:
Use the keypad to manually dial the number.
On a keyset, press the REDIAL key to enter the last
number (up to the first 16 digits) dialed or saved at
the station.
On a keyset, press the SYS SPD key and enter the
system speed-dial location code (000-399) to storeone of the system speed-dial numbers in a station
speed-dial location. (Ifthe number is over 16 digits,
only the 
first 16 digits are stored.) Non-display sys-
tem speed-dial 
numbem cannot be stored in keyset
station speed-dial locations.
23.18A three-digit station extension number can be
preceded with a pound (#) to always speed dial private
intercom calls to the station. 
Or, a “4” may be enteredbefore a three-digit station extension number or hunt
group pilot number to quickly reverse transfer (pick up)
calls from that station or hunt group. If either of these
options is used, normal handsfree intercom calls 
cannot
be placed using that station speed-dial location or SD
key. Also, when an extension number is preceded by a
“4”, the SD key will not show the station’s status. This
option cannot be used if the system has four-digit exten-
sion numbers.
23.19Station users can also program pauses and/or
hookflashes into the stored outside telephone numbers.
For example, the number can contain an SCC local num-
ber, a pause, and an access code. For using 
Fi&M trunks,speed-dial numbers may contain the other system’s
trunk access code if it is followed by a pause. When pro-
gramming speeddialnumbers, each hookflash and each
pause is considered one digit. The durations of the 
hook-
flash and the pause are determined by the programmable
CO Hookflash and Pause Digit timers.23.20If desired, station speed-dial numbers can be
used for dialing the voice mail unit password code. Store
the code in an outside number location. Then, after the
call to the voice mail unit is connected, dial the outside
location that contains the password code.
23.21The station speed-dial mrmbers are stored on
the hard disk and will not be erased by unplugging the
station instrument or by a power failure.
23.22To PROGRAbf STAlTONSPEED-DI4LNUMBERS UmG
AKEYSE;:
Gne extension mtmber and one outside telephone num-
ber can be stored under each of the 10 SD keys/location
codes.
NOTE: If you make a mistake, lift and replace the hand-
set; then start over. The 
munber in memory remains un-
changed. 
Or, use the MUTE key to backspace.
(1)
(2)
(3)
(4)
Keysets with SD keys: While on hook, press theSD key to be programmed. (Display 
keysets
show PROGRAM STATION SPEED DIAL. 
#
and the key number.)
Keysets without SD keys: While on hook, press
SPCL and enter the Station Speed-Dial Program-
ming feature code (383). You hear a progresstone Then dial the speeddial location code
(O-9). (Display keysets show PROGRAM STA-
TION SPEED DIAL, 
# and the key number.)
Dial the extension number (up to four digits) ortelephone number (up to 16 digits, including
pauses and hookflashes) to be stored. Refer toparagraph 23.17. (Display 
key&s show the
number.) To includ+zpauses or hoo&la.sh in an
outside telephone 
numbe.q press the SPCL key
once for a hookflash 
(F), twice for a short pause(S), and three times for a long pause 
Q. You
may not exceed 16 digits. Do not program hook-
flashes or pauses in extension numbers, or youwill receive reorder tones when trying to dial
them.
If you ented an emnsion numbq press the IC
key. You hear a single progress tone when the
system has accepted the number. (Display 
key-sets show both numbers stored under the SD
key-1
Ifyou entendan outside telephone numbeG Fess
any call or individual trunk key. You hear a single
progress tone when the system has accepted the
number. (Display 
keysets show both numbers
stored under the SD key.)
Wait five seconds for the display to return to the
date and time. Repeat steps 1 through 3 for each
additional number to be stored.
Page 4-88 
						

							INTER-TELPRACTICE!JIMX/GMX 256 INSTALLATION & MAINTENANCEFEATURESIssue 1, November 1994
23.23 lVPROGRAbfSZtlTONSP~-DIALNZUBERSUSANG
ASLVGLE-LlNESET:
Up to 10 numbers can be stored using speed-dial loca-
tion codes O-9. If you make a mistake, hang up and start
(1)
(2)
(3)
(4)
Q
Lift the handset and enter the Station Speed-DialProgramming feature code (383) or press the
E-SLS PGM SPD key. You hear a confirmation
tone.
Dial the speeddial location code (O-9). You hear
a confirmation tone.
Dial the telephone number (up to 16 digits, in-
cluding pauses and hookflashes) to be stored 
and
hang up. 
To include pauses or hookjlashes in the
uru&q press the FLASH (hookflash) key once
for a hookflash 
(P), twice for a short pause (S),
and three times for a long pause 
Q. Each pause
or 
hookfIash counts as one digit. Wait 2 seconds
after pressing the 
FLASH key before pressing it
again, the system only recognizes one FLASH
every 
2 seconds.
Hang up.
Repeat steps 1 through 4 for each 
numbef to be
stored.
=.%d TOERASEASLiQnONSPEED-DIALNUMBER:
Repeat the programming procedures, but do not
dial a number (skip step 2 in the 
keyset instruc-
tions, or step 3 in the single-line instructions).
To lC!hWTHE SlDRRDNU~ERS (ONADISPLWKEY-Viewing Station Speed-Dial Numbers23.25
sn):
(1)While on hook, press the desired SD key twice
(Display keysets show the currently stored num-
bers.)
(2)If desid press other SD keys once to view their
numbers. 
(Ifthe date and time displays, the pro-
gram has timed out; repeat the first step.)Dialing Station Speed-Dial Numbers
2326
(1)
(2)
(3)
Lift the handset.If placing an outside call, select an outgoing
trunk or use LCR If placing an intercom call,
skip this step.
Keysets with SD keys: Press the SD key of the
desired number. The number is dialed. (Display
keysets show the number.)
Keysets without SD keys: Press the SPCL key,
enter the Station Speed-Dial feature code (382).You hear a confirmation tone. Then enter the
location code (O-9). The number is dialed.
ESLS: Press the 
SIN SPD key. You hear a con-firmation tone. Then dial the location code
(O-9). The number is dialed.Other Single-Line 
Sets: Ress the PLASH key
(hookflash) and then press the SLI STN SPD keyor enter the Station Speed-Dial feature code
(382). You hear a conGrmation tone. Then dial
the location code (O-9). The number is dialed.Page 4-89 
						

							lNrER-TELPRACTICESIMNGMX 256 INSTALLATION & MAINTENANCE
24. OPTIONAL SYSTEM DIRECI’ORY
- INTERCOM AND OUTSIDE
(KEYSETS ONLY)NOTE: This feature is available only in the 
Extended
and Ertendedplus Tl andE&U software.
24.1The intercom directory enables display keyset
users to “look up” intercom extension numbers and usernames. The outside directory enables display 
keysetusers to “look up” system speed-dial numbers and
associated names.
24.2
Ona the desired extension number/name or sys-
tem speeddial number/name has been selected, the user
may automatically dial the number, store the number in
a station speed-dial location, select a different number/
name, terminate the directory routine, or switch to the
other directory. A directory search can be performed
when a call is waiting on conference or transfer hold at
the station, if necessary.
24.3The intercom directory is automatically updatedwhenever user names and/or extension 
number in-
formation is reprogrammed (see 
PRCIGRAMMING
pages 
S-28 and 5-58). The outside directory is updated
whenever a system speed-dial number or name is repro-
grammed (see 
PRGGRAMMING page 5-76).
24.4To use the directory, the user enters a letter, a
string of letters, or a valid extension number. If search-
ing for a name, the full name need not be entered. The
system will find the closest match and show the number
and its associated name on the 
keyset display. Or, the
user can press the asterisk (*) or pound 
(#I) keys to scroll
backward or forward alphabetically through the stored
list of names. (It is not possible to scroll through the ex-
tensions by number.)
24.5Keypad keys are used to enter the desired letters,
numbers, and punctuation. The station user can switch
between numeric and alphanumeric modes. (Numeric
mode 
= MSG key unlit; alphanumeric mode = MSG key
lit.) In alphanumeric mode, the number of times a key is
pressed determines which character is entered. For ex-
ample, 
77776444S44 would enter “SMJTH.” When ad-
joining characters are located under the same key, press
the 
FWD key once to advance to the next character. For
example, 5666 
FWD 66337777 would enter “JONES.”
Refer to the following chart. The letters correspond to
the letters printed on the keypad keys.
II
NOTE: The character values for key number 1 above
are not the same as those used for custom programming
do-not-disturb messages (see page 
4-95). This is due to
the loss of the pound 
(#) key and asterisk (*) key charac-
ter values.
A DWERCOM DIRECTORY
24.6
(1)
(2)
(3)m 
PERFORMANIh’lERCOMDLRECTORYSEARCH:
While on or off hook, press SPCL and enter the
System Intercom Directory feature code (307).
The MSG key lights (and the 
SPKR key lights ifon hook) and the display shows 
lNTERCOM
NAME: on the top line, while the cursor is lo-
cated on the bottom line.
Enter up to seven alpha and/or numeric charac-
ters for the extension number or user name. If
searching for a name, the whole name does nothave to be entered. You may switch between
modes by pressing the MSG key (lit = alphanu-
meric, unlit = numeric).
a.
b.In numeric mode (MSG key unlit): Press the
keypad keys to enter a valid extension num-
ber. Press MUTE to backspace, if necessary.
In alphanumeric mode (MSG key l+): Press
the keypad keys to enter the desired charac-ters. Refer to the chart above. Press 
FWD
once to advance or twice to leave a space.
Press 
MUTE to backspace.
If desired, press the pound (#) key to scroll for-ward alphabetically through the directory or
press the asterisk (*) key to scroll backward. If
this method is used, skip step 4 and proceed to
step 5.
?,;,’
Page 4-90 
						

							INTER-TELPRACTICESIMx/GMx 256 INS’IALLATION & MAINTENANCE
(4)
IJRS the pound (#)or asterisk (*) key to begin
the search. The closest match will be displayed
on your 
keyset. If you entered an invalid exten-
sion number, you will hear reorder tones. Repeat
step 2.
(5)(fdesi@ store the selected extension number in
a station speeddial location by pressing the de-
sired SD key. You hear 
confirmation tone when
the number is accepted.
(6)To automatically dial the extension number:
Press the IC key. If an intercom call is camped on
and the IC key is lit, pressing the IC key accesses
the waiting call and terminates the directory fea-
ture.To search for a 
ditrerent extension number or
user name: Repeat steps 2 and 4.To terminate the directory routine: 
Ifoffhook,
hang up. Ifon bk press the SPKR key.
To switch to the outside directory: Press a non-flashing call or individual trunk key or the
ANSWER or OUTGOING key. (Outside direc-tory instructions are given below.) If a call is
ringing in or holding on the selected trunk, press-ing the flashing call key, flashing individual
trunk key, or ANSWER key will answer the call
and terminate the directory function.B. 
OUTSIDE DIRECTORY
24.7
TO PERFORMANOuTslDE DlRECTORYSEARCH:
(1)While on or off hook, press SPCL and enter theSystem Outside Directory feature code 
(308).
The MSG key lights (and the 
SPKR key lights ifon hook) and the display shows OUTSIDE
NAME: on the top line, while the cursor is lo-
cated on the bottom line.
(2)
To enter a name: Enter alphanumeric characters
(up to 16) for the speed-dial name. You do not
have to enter the whole name. Press the keypad
keys to enter the desired characters. Refer to the
chart on page 4-90. Press the 
PWD key once toadvance or twice to leave a space. Press the
MUTE key to backspace.To scroll through the 
dikctory: Ress the
pound 
(#) key to ~~1011 forward alphabetically
through the directory or press the asterisk (*) key
to scroll backward. 
If this method is used, skip
step 3 and proceed to step 4.(3)
Fkxs either the pound (#) or asterisk (*) key to
begin searching. The closest match will be dis-
played on your 
keyset. If you selected a nondis-
play number, NON DISPLAY # will appear on
the top line and the name (if assigned) will 
ap
pear on the bottom line; the number is not dis-
played.(4)If 
desk& store the selected system speed-dial
number in a station speed-dial location by press-
ing the desired SD key. You hear a 
confirmation
tone when the number is accepted.
NOTE: If the system speed-dial number is long-
er than 16 digits, only the 
first 16 digits will be
stored in the station speed-dial location. Also, if
the number is a non-display 
numbex, it cannot be
stored.
(5)To automatically dial the speed-dial number:
Ress an individual trunk key, the OUTGOINGor ANSWER key, or a trunk group key. Zf off
hook, lift the handset when the call is answered.
If a call is ringing in or holding on the selected
trunk, pressing the flashing individual trunk key
or the ANSWER key will answer the call and ter-
minate the directory function.To search for a diierent system speed-dial
number: Repeat steps 2 and 3.
To terminate the directory routine: If offhoos
hang up. If on hook, press the SPKR key.To switch to the intercom directory: Ress the
IC key. (Intercom directory iustructions are giv-
en on page 4-90.) If an intercom call is camped
on and the IC key is flashing, pressing the IC key
accesses the waiting call and terminates the di-
rectory feature.Page 4-91 
						

							iIf%-~ember1994INTER-TEL4PRAcTIcEsAIX/GMX 256 INSTALLATION 81 MAINTENANCE
25. HOUSE PHONE
25.1This feature provides users with the ability to
place a predesignated intercom or outside call simply
by lifting the handset (or pressing the SPKR key if it is a
keyset) on a designated house phone. There are several
applications for this feature, such as:Courtesy paging phone: Visitors hear pages
instructing them to pick up the house phone (such as
the paging phones used in airport terminals). When
they lift the handset, they are connected to a 
pre-pro-
grammed station user who can give them a message
or connect them to a call.Emergency 
phoue: The house phone can be pro-
grammed to automatically place a call to an emer-
gency number (such as 911). This could save time in
an emergency.
Service phone: Customers can use the house
phone(s) to place orders or receive special services
from the lobby. For example, the house phone would
automatically dial the extension number of a service
representative (or hunt group number of the service
department).
Intercom network: House phones could be placed
in specific locations throughout a building (such as
examination rooms in a doctor’s office) and could be
programmed to access a specific station or group of
stations (such as a nurses’ station).
25.2Any station may be designated as a house phone
in database programming (see PROGRAMMING, page
5-38), however this feature is usually assigned to
single-line sets. The primary attendant should not he a
house phone, nor should any Attendant Computer Con-
sole station.
2X3 The number dialed by the house phone is
determined by the station’s speed-dial programming.
The 
number programmed through the database or in
station speed-dial location 1 is automatically dialed
during day mode, and the number in location 2 is dialedduring night mode. This number can be either an
extension number or an outside telephone number. If it
is an outside number, it must be preceded with a select
trunk group feature code (and a pause if necessary).
25.4If the house phone is a 
keyset, speed-dial pro-
gramming should be terminated by pressing a call key,
or individual trunk, or trunk key as if an outside number
was being stored, even when storing an extension num-
ber. Other station information (such as user name, ex-
tension number, SCOS, etc.) for the house phone is pro-
grammed as usual.
25.5 Once the house phone status has been pro-
grammed, the speed-dial number can only be changed
while on hook (if it is a 
keyset) or through database pro-
gramming because lifting the handset will cause the sta-
tion to dial the designated number.
25.6Incoming calls take precedence over outgoing
calls. If using a single-line set or a keyset programmed
for automatic trunk access (see page 
4-52), any ringing
call is automatically answered when the handset is lifted
or the 
SPKR key is pressed.
Page 4-92 
						

							INTER-TELPRACTICESIMX/GMX 256 INS-TION & MAINTENANCEFEATURES
Issue 1, November 1994
26. REDIAJJNG
26.1The Redial feature stores the last telephone num-
ber dialed at the station (manually or speed-dialed 
num-
btxs up to 48 digits). If the station user reaches a busy
number or is disconnected, or if there is no answer, the
number 
cart be redialed easily.
26.2
only one telephone number can be stored in the
station’s redial memory at one time. With 
keysets, this
number can be stored in one of two ways, depending on
keceyset programming.
0 Last number dialed: The last number manually
dialed or speed dialed is automatically stored. It
changes every time the user dials a telephone num-
ber. The 
number is redialed using the procedure in
paragraph 26.10. This is the default value of the 
Re-
dial feature and the 
RFDlAL key.
0 Last number saved: The last number dialed is
manually stored by the 
keyset user. Dialing other
numbers does not change the number saved. It only
changes when a new 
number is saved, using the pro-
cedure in paragraph 26.9. The number is redialed
using the procedure in paragraph 26.10. This is pro-
grammed with the Last Number Saved feature code.
26.3There are three feature codes that affect the 
Re-
dial feature. The Redial feature code (380) performs the
redial function (on 
keysets and ESLSs, this code is pro-
grammed under the REDIAL key; on 
SLIs the code is
under the 
RRDL key.) The Program Redial Mode fea-
ture codes (320 and 321) determine the mode of the re-
dial feature code for 
keysets (Last Number Dialed Or
Last Number Saved). The 
ESLS and SLI REDIAL, keymode 
camtot be changed; it is always last number
dialed.
26.4System speeddial numbers cannot be redialed at
any station if they have been programmed as 
nondis-
play numbers.
26.5If using an E&M trunk, the Redial feature re-
members the other system’s trunk access code and auto-matically 
inserts a pause after the code when it is re-dialed.
I
26.6A system programming flag allows the program-
mer to specify whether all dialed digits or just the digits
that make up the valid call are displayed and stored in
the redial buffer. If desired, the “extra” digits used for
dial-up banking machine, voice mail, automated atten-dant, or other purposes can be suppressed so that only
the telephone number digits are displayed and stored in
&dial memory. Suppressing the extra digits preventsentries, such as PIN 
numbers and other codes, from
being displayed when they are dialed. (See page 5-69 in
PRGGRAMMlNG.)
26.7If the system is installed behind a PBX, the 
Re-
dial feature remembers the PBX access code 
and auto-matically 
inserts a pause after the code when it is re-dialed.
26.8 TO??ROGRAMl’HEiiEBETREDIALMODE:NOTE: When in the default state, the 
keyset redial
mode is programmed for last number redial(320).
(1)While on hook, press the SPCL key.
(2)Enter the feature code to program Last Number
Dialed (320) or Last Number Saved (321) redial
mode. You hear confirmation tone.26.9
TO SAVE A NUMBER ON A Kl?XSET PROG- FOR
L4STNU..ER SAVED (321):
NOTE The saved number is replaced each time you re-
peat this procedure.
(1)
(2)
(3)
26.10
0)
(2)When you wish to save an outside telephone
number, hang up to disconnect the call.
Remain on hook and press the REDIAL key (or
press SPCL 
and enter the Redial feature code -
380). You hear a confirmation tone.
To dial the number: Use the procedure iu the
next paragraph.
lDREDL4LANUMBER:
Lift the handset and select an outgoing trunk.
Keyset: Press the REDLAL key (or press SPCL
and enter the Redial feature code 
- 380). The
number is dialed and displayed.
ESLS: Press the 
RRDlAL key. The number is
dialed.
SLI: Press the FLASH key and then the REDL
key or enter the Redial feature code (380). The
number is dialed.
Other Single-Line Set: Hookflash and enter the
Redial feature code (380). The number is dialed.
Page 4-93 
						

							INTER-TELPRACTICESIMYUGMX 2% INS~TXON & MAINTENANCE
27. PAGING(3) Enter the zone code (O-9) for the desired zone.
27.1The Page feature allows announcements to 
be
made through keyset internal speakers. Optional paging
equipment (amplifiers and paging speakers) may also be
installed on external paging ports or relays to provide
paging for an external area, such as a warehouse or load-
ing dock (see 
INSTAUATION, page 3-98).273
External paging circuitry is available byconvert-
ing up to nine unused single-line (SLC) or trunk circuits.
Trunk and single-line circuits can be converted for ex-
ternal paging use in the Page Zones window (Page 5-70
in PROGRAMMING).
(4),jAfter the single progress tone, make your page
before the Paging timer expires. If you hear reor-
der tones, 
there are no stations or external xones
in the selected page zone, the necessary system
resources are busy, or the paging 
xone is being
used by another station. Users cannot camp on to
or queue the paging system.
0 Hangup.
28. REMOVE FROM PAGING
27.3There can be up to 10 paging zones. When the
system is in the default state, all 
keysets are assigned to
paging zone 1 to provide an all-page zone. 
Keysets and
external paging ports/relays can be assigned to any, all,
or none of the paging 
zones, as desired.27.4 Pages are not heard if the 
keyset has been
removed from paging (using the feature code as
described in paragraph 
28.2), is in do-not-disturb, is
ringing, or is in use. Also, keyset background music and
external speaker music are interrupted for pages.
28.1A keyset user can prevent the keyset from receiv-
ing pages or allow it to receive pages again using these
feature codes. If the 
keys& is assigned to more than one
page zone, all zones are removed or replaced; the user
camtot toggle individual xones.
28.2
(1)
(2)
(3)
While on or off hook, press SPCL.27.5 
lVb&KEAI#GE:
(1)Lift the handset.
(2)
Keyset: Press the PAGE key (or enter the Page
feature code 
- 7).Enter the page Remove feature code (332) 
topre-
vent the keyset from receiving pages or enter thePage Replace feature code (333) to allow the
keyset to receive pages. You hear a confitmation
tone. (Or use the Page Remove/Replace On/Off
feature code 
[334] to toggle the pages on or off.)Siie-Line 
set: Enter the Page feature code (7).If off hook, hang up.
Page 4-94 
						

							INTER-TELPRACIICESIMxlGMx 256 INSTALLATION 8~ MAINTENANCEFEATmuIssue 1. November 1994
29. DO-NOT-DISTURB
29.1Placing a station in do-not-disturb halts all pages,
incoming intercom calls, camped-on calls, and trans-
ferred calls to that station. Queue callbacks, recalls, and
direct ring-in calls are not blocked. Another user calling
the station while it is in do-notdisturb hears a repeating
signal of four fast tones and a pause (display keysets
show the do-not-disturb message); the user cannot camp
on, but can queue or leave a message at the station.
29.2If desired, individual stations can be prevented
from using do-not-disturb by disabling the 
do-notdis-turb option in the database (see 
PROGRAMMING,page 
5-28). Another option concerns do-not-disturb
breakthrough. Normally, calls to a station through
DISA, the automated attendant, or a voice computer are
not blocked by placing the station in do-notdisturb. If
desired, individual stations can be set to prevent these
calls from breaking through do-notdisturb (see 
PRO-
GFtkMMNG, page 5-28).
29.3If a hunt group station is in do-not-disturb, calls
to the user’s hunt group do not cause the 
keyset to ring,
but the individual trunk key will flash 
ifall other stations
in the hunt group are busy, forwarded, have hunt group
remove enabled, or are 
in do-not-disturb. Hunt groupannouncement stations and 
overflow stations cannot
block hunt group calls by using do-not-disturb.29.4 
Keyset stations may be given do-not-disturb
override permission. These stations, when reaching a
station in do-notdisturb, can enter the Do-Not-Disturb
Gverride feature code (373) and place an intercom call.Single-line stations 
cannot be enabled to use the Do-
Not-Disturb Override feature.
29.5When a station is placed in do-notdistnrb, the
user may select one of 20 system-stored messages that
will appear on the top line of the display (unless 
do-not-
disturb is enabled while the user is on a call or off hook,
in which case message 1 is automatically selected). Anattendant can reprogram messages 
02-20 with mes-
sages, up to 16 characters each. When a station in do-
not-disturb is called by a display 
keyset user, the caller
sees the selected message.29.6 Default do-notdisturb messages are pro-
grammed as follows:
01 DO-NOT-DISTURB11 OUT OF OFFICE02 INhiEEllNGUNTIL12 OUTUNTIL03 INhEEIDIG13 WITHACLIENT04 ON VACM’ION TL14WlTHAGUESTOS ONVACATION15 WEHAPATENT06 CALLMEAl-16 UNAVAILABLE07cALLhiEAFrER17 INCONFERENCE
08 AWAY AT18 AWAY FROM DESK09 ONBREAK19 GONEHOME10 OUTOFTOWN’TIL20 OuTluLuNcH
29.7The second line of the message can be custom-
ized with a numeric/alphanumeric message of up to 16
characters. The customized message is entered as de-
scribed in the following paragraphs.
29%When programming a 
customixed do-not-disturb
message, the station is automatically in numeric mode.
The keypad keys are used to enter numbers O-9, the
pound (#) key is used for entering a hyphen (-), 
and the
asterisk (*) key is used for entering a colon 
(:). For ex-
ample, 
l*OO would enter “1:OO” in numeric mode.
29.9
Keyset users can enter alphanumeric mode by
pressing the MSG key (the key lights). Keypad keys are
used to enter the desired letters, numbers, and 
puuctua-
tion. The number of times a key is pressed determines
which-character is
entered.For example,
33377744432999 would enter “FRIDAY.” When ad-
joining characters are located under the same key, press
the FWD key once to advance to the next character. Forexample, 6 FWD 666 
FWD 6632999 would enter
“MONDAY.” Refer to the chart below to program mes-
sages in alphanumeric mode. (Note that letters corre-
spond to the letters printed on the keypad keys.)
IIll
I!(
#p 1,I*1 -
29.10When using either mode, keyset users may use
the SD keys (digits stored 
in the outside number loca-
tion) and/or the 
REDIAL key to enter stored numbers or
messages. Speed-dial numbers can be chained together
when entering messages that require more that 16 key-
strokes to create the desired message. When program-
ming a message in speed-dial memory (outside number
location), use the SPCL key in place of the FWD key to
advance or insert spaces.
Page 4-95 
						

							FEATURES
Issue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTAUATION & MAINTENANCE
29.11To ENABLE DO-NOT-DIISTURB MODE AT YOUR SZL
TION:
(1)
(2)
(3)
Keyset: While on book, press the DND key (or
press 
SFCL and enter a Do-Not-Disturb feature
code - 370 or 372). The DND key lights. (Dis-
play 
keysets show SELECT DND MESSAGE.)
Single-Lime Set: Lift the handset and enter the
Do-Not-Disturb feature code (370) or the 
Do-
Not-Disturb 
Gn/Off feature code (372). You hear
a progress tone.
To select message 01 (DO-NOT-DISTURB):
Keyset: Press the SPKR key, lift and replace
the handset, or allow the programming mode
to time out.
Single-Line Set: Hang up, press the FLASH
key, or allow the 
programmiq mode to time
out.To select any of the 20 
pre-programmed mes-
sages: Enter the desired number (01-20). Dis-
play 
keyset users may scroll through the mes-
sages by pressing the pound 
(#) key to go forward
or the asterisk (*) key to go backward (the dis-
play shows the selected message). 
lf you enter an
invalid message number, you will hear reorder
tones and must try again.To terminate programming:
Keysetz Press the SPKR key, lift and replace the
handset, or allow the programming mode to time
out.
Single-LineSetrHangup,presstheFLGSHkey,
or allow the programming mode to time out.To customize the second line of the message:
Use any combination of the following methods.a. Remain in 
numeric mo&: Ress the keypad
keys to enter the desired number. Use the
pound key (#/) for a hyphen (-) and the aster-
isk key (*) for a colon 
(:). Keyset users can
press the FWD key once to leave a space, or
press the MUTE key to backspace.b. 
Change to alphanumeric mode (keysets
only): 
Press the MSG key (the key lights),
then enter the desired characters. Refer to the
chart on the previous page. 
Keyset users can
press the FWD key once to advance or twice
to leave a space, or press the MUTE key to
backspace.
c.Use speed-dial and/or dial numbers (key-
sets only): 
In either numeric or alphanumeric
(4
29.12
29.13
mode, press one of the SD keys, and/or press
the REDIAL key to enter the stored charac-
ters. You may chain numbers together.
.-- .b
_ ,3
Terminate programming:
Keyset: Press the SPKR key, lift and replace the
handset,orallowtheprogrammingmodetotimeout. (Display 
keysets show selected message.
Date and time appear on the second line if there
is no customized message.)
Single-Line Set: Hangup, press the FLASH key,
or allow the programming mode to time out.
To CAhVEL DO-NOT-DIISTURB:
Keyset: While on hook, press the lit DND key(or press 
SPCL and enter the Cancel Do-Not-
Disturb feature code
- 371 or Do-Not-Disturb
On/Off feature code- 372). The key goes off
and the display returns to date and time.
Single-Line Set: Lift the handset, enter the Can-
cel Do-Not-Disturb feature code (371) or the 
Do-
Not-Disturb 
On/Off feature code (372), and hang
UP.
To PLACE YOUR BllSY.TlXUON IN DO-NOT-DISTURB
JiWLEACALLISCAbPEDON:
If, while on a call, you hear call waiting signals and you
wish to let the caller know you do not want to be dis-turbed:
Keyset: Press the DND key (or press SPCL and
enter a Do-Not-Disturb feature code 
- 370 or
372). The key lights. The intercom caller is no
longer camped on and receives do-not-disturb
indications.
Single-Line Set: (This pmcedm will intmptyour call 
in pmgmss.) Ress the FLASH key
(hookflash) and enter the Do-Not-Disturb fea-
ture code (370) or the Do-Not-Disturb Mode Gn/
Off feature code (372). The intercom caller is no
longer camped on and receives do-not-disturbindications. 
Ress the FLASH key (hookflash)
again to return to the current call.29.14 DO-NOT-DISTURB 
0-E (mwmIlzfIs
i?EL4TuREENmLwoNL;y):
If your keyset is enabled for Do-Not-Disturb Override
and you hear do-notdisturb tones when placing an inter-
com call, you may use the following procedure to break
through do-not-disturb and complete the call.
When you hear do-not-disturb tones while plac-
ing an intercom call, press the 
SPCL key and en-ter the Do-Not-Disturb Override feature code
(373). Ifthe called station is idle, the call rings as. .
a 
prrvate mtercom call. If the called station is
..-,:’
busy, your call camps on.Page 4-96