Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTAUATION & MAINTENANCE
l
DISA: To assign the trunk group for DISA ring in,
select the DISA option button. A check box, text
box, and list box appear as shown on the preceding
page. Program the following:
- Security Code: A day and/or night mode security
code can be assigned by selecting the text box
(Day or Night) and typing the desired code. In
the 
Extended software package, codes can be
4-7 digits long (using any combination of digits
O-9, *,and #). All other software packages use
4digit security codes.
- Security Code Required For IC Calls: If the se-
curity code will be required before the caller can
place an intercom call through DISA, select theRequired for IC Calls check box (by pressing the
SPACE BAR) to place an X in it. (To remove the
X, select the box and press SPACE BAR again.)
-DISA Toll Restriction: (Available in Ex&nded
software packages only.) To determine the tollrestrictions that will apply to outgoing calls
made through DISA, use the Toll Restriction list
box. To change a toll restriction’s status (Yes orNo), highlight the desired toll restriction and
press 
SPACE BAR. Changing the Remove All
Restrictions line to “Yes,” automatically
changes all others to “No.” When it is set to
“Yes,” changing any other restriction to “Yes”will automatically change Remove All restric-
tions to “No.”
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							INTER-TELPRACTICESIMWGMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
pasubject to Toll Restrict
0Exempt from LCR only
- Assigned Call Cost -0l 
Free0
-l&l0
IO-Digit Toll
0Operator/International
0
0
I
r Absorbed Digits Application -
IO0 pBX Line
0
-Local Central Office
clAbsorbed Digits Repeatable
Absorbed Strings
13.33TOLL RESTRICTION: To program the toll
restriction parameters for the trunk group (i.e., equal
access, absorbed digits, etc.), select the Toll Restriction
command button (shown on page S-109) and refer to the
window shown above.
SUBJECT TO TOLL RESTRICT: If the trunk
group is not subject to toll restriction, station class of
service (SCOS) is not checked when a trunk in the
trunk group is used for placing a call. To enable toll
restriction, select the Subject to Toll Restrict check
box (by pressing the SPACE BAR) to place an X in it
(selecting the check box again will remove the 
X).ASSIGNED CALL COST: For trunk groups that
are not subject to toll restriction, determine the call
cost rate to be used for calls placed on the trunks.
Program the appropriate call cost for the trunk group
by selecting one of the following option buttons:
- FREE: The call cost will be 000.
- LOCAL: Local toll-call cost calculations will
bc used for trunks in this trunk group.
- lo-DIGIT TOLL: The lOdigit call cost cal-
culations will be used.
- OPERATOIWNTERNATIONAL: Operator-
assisted/international call rates will be used for
call cost.
0 EXEMPT FROM LCR ONLY: To disable LCR
Only restriction, select the Exempt from LCR only
check box (by pressing the SPACE BAR) to place an
X in it. (Selecting the check box again will remove
the X.)
0EQUAL ACCESS: If the trunk group is subject to
toll restriction, determine whether the trunk groupwill be used for equal access 
(10xXx and
1OlXXXX). To enable equal access and provide
accurate toll restriction when users dial equal access
codes, select the Equal Access check box (by press-
ing the SPACE BAR) to place an X in it. (Selecting
the check box again will remove the X.)I
0 ABSORBED DIGITS: Trunk groups that are
subject to toll restriction can be programmed to ab-
sorb digits for PBX network installations and instal-
lations in areas where the first digit(s) of the office
code are absorbed. To program the trunk group to
absorb digits, select the Absorbed Digits check box
(by pressing the SPACE BAR) to place an X in it.
(Selecting the check box again will remove the X.)
Refer to 
FEMURES, page 4-26, for more informa-
tion about absorbed digits.
0 ABSORBED DIGITS APPLICATIONS: If the
trunk group is programmed to absorb digits, select
the appropriate option button (PBX Line or Local
Central Office) to indicate whether it is due to PBX
network installation or local office code absorption.
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							PROGRAMMINGINTER-TELPRACTIcEsIssue 1, November 1994IMX/GMX 256 INS’JALLATION & MAINTENANCE
l
ABSORBED DIGITS REPEATABLE: Ifthe local
central office absorbs 
digita, determine if they are“repeatable” (that is, the digit string is absorbed
when it is dialed more than once), or if the digit
string is processed as part of the telephone number
when dialed a second time. If the digits are repeat-
able, select the Absorbed Digits Repeatable check
box (by 
pressing the SPACE BAR) to place an X in
it. (Selecting the check box again will remove the
3l
ABSORBED STRINGS: If digits are absorbed be-
cause of the local central office, only one digit string
is programmed. For PBX installations, up to 
20 ab-
sorbed digit strings can be programmed. To program
a digit string, scroll through the Absorbed Strings listbox until the desired line is highlighted. When the
line is selected, a text box appears below the list box.
Type the digit string, up to eight digits. An “X” may
be used in the number to represent any digit O-9. For
example, 8X allows 
80239. IfLocal Central Office is
chosen in the Absorbed Digit Applications box, only
one digit string prompt will appear.l OK: When toll restriction Programming is
completed for the trunk group, select the OK com-
mand button to return to the Trunk Croup program-
ming window.
13.34TRUNK LIST: To program the trunks that willbe included in the trunk group, select the Trunk List
command button (shown on page 5-109). The following
window appears. (Note that a trunk can be assigned to
only one trunk group.)
IncludeExclude
0INCLUDE: To include a trunk, locate it on the Ex-
clude list and select it by pressing the SPACE BAR;
it will automatically move to the Include list. To re-
move a trunk, locate it on the Include 
list and select
it. It is automatically moved to the “unused trunk”
(or “unused E&M”) trunk group, 
from which it can
later be moved to another group. This is to ensure
that each trunk is always part of a trunk group.
0AI& To include all trunks in the list, select the All
command button.
0OK: When the trunk lists appear as desired, selectthe OK command button to return to the 
TNI&
Croup XX window on page 5-109.
13.35
EXIT: (Shownonpage 5-109.)Whenprogram-ming is finished, select the Exit command button. A
window appears that 
asks “Perform Update to Data-
base?” To update the database and exit to the Trunk
Croups, DID Croups, and Ring-In Answer Patterns win-
dow, select Yes. Or, select No to exit without saving anychanges. To return to the 
TNII~ Group XX window
without updating the database, select the Cancel button.
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							INTER-TELPRACTICESIMX/GMX 256 INS’E4LLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
bcription:Tenant Group:
- Music On Hold0
Silence0l Music#l0
Tick Tone0Music #2
1
NumberDay Ring-in Night Ring-inName
IExit1
- st=fbpe -0
Immediate0
0 Wink
0
Delay
- DISACodes -
Day:El
N&ht: -1
IJay SCOS1
( &htSCOS )DID Group Programming Window
13.36 The window shown above appears when an
item is selected from the DID Croups list box shown on
page 
5-10s. (DID group programming is also used for
E&M trunks that require DID digit translation, as de-
scribed on page 
5-110.)13.37 DESCRIPTION: If desired, program a de-
scription for the DID group (that will appear in the DID
Croup list box) by selecting the Description text box and
entering a description with up to 20 characters.
13.38TENANT GROUP: To assign the DID group
to a specific tenant group, select the Tenant Croup text
box and 
type the desired number (l-g).1339
MUSIC ON HOLD: Select the desired music
channel (one or two), silence, or tic-tones that DID trunk
callers will hear when placed on hold.
13.40START TYPE: Select the appropriate option
button (immediate, wink, or delay) for the trunks
ordered from the telephone company.13.41 DISA CODES: The following can be pro-
grammed for DISA:
0 Day/Night Codes: If desired, a separate security
code can be assigned for day and night modes of op
eration by selecting the text box (Day or Night) and
typing the code. In the 
Exrended software package,
codes can be 4-7 digits long (using any combination
of digits O-9, 
*,and #). All other software packages
use 4digit security codes.I
0Codes For IC Calls: If the security codes will be re-
quired before the caller can place an intercom call
through 
DISA, select the IC Calls check box to place
an X in it. (If the codes are not required for IC and an
X is in the box, select the box to remove the X.)NOTE: While DISA is designed to be reasonably
secure against misuse by outside callers, there is no im-
plied warranty that it is invulnerable to unauthorized in-
trusions. The installer and owner of the system should
ensure that proper security measures have been taken toprevent outside callers from accessing and misusing
outgoing lines for unauthorized calls.
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							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256lIWlXLUTION & IUINTENANCE
3.42DAY/NIGHT SCOS @ISA Class of Service):
fhis feature is available only intheE&ndedpackage.)
HSA trunks can be given day and/or night mode toll re-
trictions like those described on page 4-27 for individ-al stations (except 
LCR-Only). When a DISA caller
ials an outgoing call, the call is checked against the
)ISA trunk’s toll restriction. If the call is disallowed,
le DISA caller is sent to the primary attendant. When
le Day SCOS or Night SCOS command button is se-
:cted, the following window appears.
bclude
(3)htcnlatiollal~
(7)AkmatecalrimExclude
Day Toll Restriction
1(4) Eight Digit Access
[-]
13.43TRUNK LIST: DID circuits are created in theSystem Configuration window on page S-170. To
program the circuits that will be included in the DID
group, select the Trunk List command button. The fol-
lowing window appears.
IncludeExcludel
INCLUDE: To include a trunk, locate it on the Ex-
clude list and select it by pressing the SPACE BAR,
it will automatically move to the Include list. To re-
move a trunk from the list, it must be included in an-
other group. This is because each trunk must always
be assigned to a group.l
ALL: To include all trunks in the list, highlight a line
in the Include list box and select the All command
button.l
OK: When the trunk lists appear as desired, selectthe 
OKcommand buttontoretumtothe DIDGroup
programming window.
13.44BASE NUMB= The base number is the part
of the DID 
number that will nor be dialed into the system
by the central office. For example, if the numbers range
from %l-1000 to 961-1100 and the central office will
send four digits, then the base number will consist of the
office code (961) of the DID numbers purchased. If the
central office will send three digits, then the base num-ber will be the office code plus the 
first address digit
(9611). To program the base number of the DID group,
select the Base Number Command button. The follow-
ing window appears.
..--.
7j
IIl
BASE NUMB= Select the Base Number text box
and enter the digits that make up the base of the DID
group.
0OK or CANCEL: When the base number appears
as desired, select the OK command button. To exit
from the window without saving changes, select the
Cancel command button. NOTE: If you select OK
after changing a previously programmed base 
mnn-ber to a base number with a different amount of
digits, a window will appear warning you that all
previous DID numbers will be erased. If the new
base number is the same length as the previous base
number, the entries in the list box will be updated
with the new base number.
‘,
..l’
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							INTER-TELPRACTICESIMX/GMX 256 INS-TION % MAINTENANCEPROGRAMMINGIssue 1, November 1994
13.45 ADD ENTRIES:To add a number (or block of
numbers) to the DID group, select the Add Entries com-
mand button. The following window appears.
(ok) (-xz-)
Start Digits:10201II
Number of Entries:l-l1Ol
START DIGITS: Enter the first address digit(s) that
appear after the base number of the DID numbers in
the Start Digits text box. 
(In the example, the num-
bers will begin with 
9611QoJ). NUMREROFENTRIES:
Indicate the number of
sequential numbers to be added to the DID group. (In
the example shown in the window above, the num-
bers will begin with 
9611QQQ and continue through
9611pQe-ten DID numbers.) Each DID group can
contain as many DID entries as desired until the sys-
tem total of 400 is reached. If you attempt to exceed
the limit, a warning window appears that tells you
how many additional entries are allowed. If the win-
dow appears, pressRETURN to clear it and then
change the number of entries to the allowed number
or fewer before selecting the OK command button.
0OK or CANCEL: When the new entries appear asdesired, select the OK command button. To exit
from the window without saving changes, select the
Cancel command button.
13.46DELETE ENTRY: To delete an entry in the
DID group number list, highlight the DID number to be
deleted (in the Numbers list box shown on page 
5-115)
and select the Delete Entries command button. When
the following window appears, select the Yes command
button to delete the entry, or No to cancel without delet-
ing it.Delete this DID entry?
13.47SET RJNGINr This command button is used
for batch loading DID ring-in assignments. (Instructions
for assigning ring-in to individual DID numbers is on thenext page.) To determine ring-in assignments for a
group of DID numbers, do the following:
(1)
In the Numbers list box (shown on the preceding
page), place the highlight bar over the first DID
number for which you wish to assign ring in. Us-
ing the example on the previous page, assumethat there are ten DID numbers (961-1020 to
961-1029), and you want to use the batch load-
ing option to assign the ring-in assignments for
the last eight 
(961-1022to 961-1029). The high-
light bar would be placed on 
961-1022.
(2)Select the Set Ring-In command button. The fol-
lowing window appears.Include
(-G-J
I
(F]1010 02.03 ‘Station 
Undefined101102.04 ‘Station 
Undcfioed1012 02.05 ‘Station Undefined
[z=q
[-zJ
(3)Use the following commands to place the ring-in
assignments into the Include list box in the de-
sired order. In the example, you need eight 
ring-
in assignments. First locate the ring-in extensionfor %l-1022 and select it to place it in the In-
clude list box. Then locate the extension for
961-1023 and place it in the Include list box.
Continue until there are eight extensions in the
list box that correspond to the DID numbers.
INCLUDE or EXCLUDE: To include a station,
locate the desired station on the Exclude list andselect it by pressing the SPACE BAR, it will
automatically move to the Include list. To re-
move a station from the list, select the station in
the Include list to move it to the Exclude list.ALL or NONE: To include all stations in the
list, select the All command button. To exclude
all stations from the list, select the None com-
mand.
SORT: To sort the stations and list them numeri-
cally by extension number or circuit number, or
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							PROGRAMMINGIssue 1, November 1994lNTER-TELPRAcIIcEsIMX/GMX 256 INSTALLATION & MAINTENANCE
alphabetically by name, select the Sort 
com-
mand button. The following window appears.
Choose the dc&cd sorting method by selecting
the corresponding option button. Then 
selict the
OK command button. When the list of stations
returns, the list box will show the stations in the
selected order. To exit without changing the sort-
ing method, select the Cancel command button.
(4)When the list of extensions appears as desired,
select the OK command button. (Or, to exit from
the window without saving changes, select theCancel command button.) The ring-in 
assign-
menta will appear in the Numbers list box
(shown on the previous page).
, .-.-
-‘: 3Ordering
0
l By &tensionI 10By Circuit
0By 
&me
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							INTER-TELPRACTICESIMX/GMX 256 INST4LLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
Station:
I
[ ok1
- BJight Ring-in Type
0Single
0
Hunt/LJCD0l Multiple
0DISA
Ring-In/Answer Pattern
rDay Ring-in 
Qpe0Single
0l 
HuntAJCD0Multiple
01 DISA
Hunt 
GroudUCD
I Night Ring-in ‘Qpe-,
13.48DID NUMBERS: The list box shown on page
5-115 lists the DID numbers, their ring-in types, and
name. When an item in the list is selected, the window
shown above appears.I
0USERNAME: Enter a name of up to 7 characters. If
the Expanded DID Names feature is enabled for the
Attendant Computer Consoles, the DID usernames
must all be unique.
0RING-IN TYPE: ping-in assignments can be pro-grammed for day and night modes of operation.
Each mode has four option buttons from which to
choose. The selected button is indicated by a black
dot as shown above.
- SINGLE: Select the Single button if the DID
number will ring in to only one station. A Station
text box appears, as shown above. Select the text
box and type the circuit or extension number that
will receive the ring in.
-MULTIPLEz If the DID number will ring in toseveral stations, select the Multiple button. A
Ring/Answer Pattern list box appears as shown
above. Select and scroll through the ping-In/An-swer Pattern list box until the desired line is high-lighted. The highlighted line indicates the
selected pattern. Pattern programming is ex-
plained on page 5-120.
- HUNT/UCD: Select the Hunt/UCD button if theDID number will ring in to a hunt group pilot
number. A Hunt Group/UCD list box will appear
as shown above. Select and scroll through the list
box until the desired hunt group is highlighted.The highlighted line indicates the hunt group
that will receive ring in for the DID number.
Hunt group programming is explained on page
5-61.
- DISA: To assign the DID number for DISA ring
in, select the DISA button. (Security codes can
be assigned to the DID group in the window on
page 5-115.)
13.49
EXIX (Shown on page 5-115.) Whenprogram-ming is finished, select the Exit command button. A
window appears that asks “Perform Update to Data-base?” To update the database and exit to the Trunk
Groups, DID Groups, and Ring-In Answer Patterns win-
dow, select Yes. Or, select No to exit without saving any
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							PROGRAMMINGIssue 1, November 1994JNTRR-TELPRACTICESIMX/GMX 256 INS~TION & MAINTENANCE
changes. To return to the DID Croup X window without
updating the database, select the Cancel button.Ring-In/Answer Patterns Window
13.50The following window appears when an item isselected from the 
Ring-luhswer list box shown on
page 
5-108.
pattern Title:II
The Answer pattern will always contain
every station in the Ring-in pattern.
IExit
13.51PATFERN TlTLEz To assign a name of up to
20 characters for the ring-in/answer pattern, select the
Pattern Title text box and enter the desired name.1352
RING-IN LIST: To assign the stations that,will
receive ring-in and can answer calls when the selected
pattern is used, select the Ring-In List command button.
The following window appears. 
Iucluding a station in
the ring-m list, automatically includes it in the answerlist.
1353ANSWER LIST: To assign the stations that
will be allowed to answer (but will not receive ringing
for) 
incoming calls when the selected pattern is used,
select the Answer List command button. A window ap
pears as follows. Note that this list will always include
the stations in the ring-in list. If a station that also has
ring-in is removed 
from the answer list, it is automati-
cally removed 
from the ring-in list as well.
Include1001 01.02 ‘Station undefined
(-Eq
1002 01.03 -Station Undefined
1003 01.04 ‘Station UndefinedI1004 01.05 ‘Station Undetined
r-7 -Exclude1 
lCKI8 02.01 ‘Station Undefinedt!!?!l
100902.02-StationUndefined101002.03‘Station
Undefined101102.04 ‘Station Undetined
101202.05-StationUndefinedl INCLUDE or EXCLUDE: To include a station,
locate the desired station on the Exclude list and
select 
it by pressing the SPACE BAR, it will auto-
matically move to the Include list. To remove a sta-
tion from the list, select it in the Include list to move
it to the Exclude list.
:--.-J,/jlALL or NONE: To include all stations in the list,
select the All command button. To exclude all sta-
tions, select the None command button.
0OK or CANCEL: When the station lists appear as
desired, select the OK command button. To exit
from the window without saving changes, select the
Cancel command button.
0SORT: To sort the stations and list them numerically
by extension number or circuit number, or alphabeti-
cally by name, select the Sort command button. The
following window appears. Choose the desired sort-
ing method by selecting the corresponding option
button. Then select the OK command button. When
the list of stations returns, the list box will show the
stations in the selected order. To exit without chang-
ing the sorting method, select the Cancel command
button.
Ir Ordering0
l By Extension0By Circuit
0By 
&mePage 5-120
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							INTER-TELPRAcTTMxsIMX/GMX 256 INSTALCATION % MAINTENANCE
PROGRAMMINGIssue 1, November 1994
13.54RELAY LIST: If the RCPU Card relay has
been programmed as signal device relay, assign it to the
selected ring-in/answer pattern by selecting the Relay
List command button. The following window appears.
Include
Exclude
[p=q
(nkll INCLUDE or EXCLUDE: To include a relay,
locate the desired relay on the Exclude list and select
it by Pressing the SPACE BAR, it will automaticallymove to the Include list. To remove a relay from the
list, select it in the Include list to move it to the 
EX-
elude list.
0 ALL or NONE: To include all relays in the list,
highlight a line in the Include list box and select the
All command button. To delete all relays from the
list, select the None command button while the line
is highlighted.
0OK or CANCEL: When the relay lists appear as de-
sired, select the OK command button. To exit 
from
the window without saving changes, select the Can-
cel command button.
13.55
EXI’D (Shown on page 5-10s.) Whenprogram-ming is finished, select the Exit command button. A
window appears that asks “Perform Update to Data-base?” To update the database and exit to the Trunk
Croups, DID Croups, and Ring-In Answer Patterns win-
dow, select Yes. Or, select No to exit without saving any
changes. To return to the Ring-In/Answer Pattern win-
dow without updating the database, select the Cancel
button.
Page 5-121