GTE Omni Scbs Installation And Maintenance Manual

							OMNI SBCS Development PhasesGTE OMN\ SK’STHE 
OMNI SBCS IS BEING DEVELOPED IN PHASES CORRESPONDING TO SYSTEM VERSION RELEASES. THIS MODULE WILL
ADDRESS THE INSTALLATION, DATA BASE ADMINISTRATION, AND MAINTENANCE TASKS ASSOCIATED WITH PACKAGE C
(SVR 2.0.X.X). HIGHLIGHTS OF EACH DEVELOPMENT PHASE ARE DESCRIBED BELOW:
PACKAGES A/SVR 1.0.X.XAND 
B/SVR 1.5.X.X-
PACKAGE C/SVR 2.0.X.X-
PACKAGE D/SVR 3.0.X.X(FUTURE)-PROVIDE ADVANCED HYBRID SYSTEM FOR BUSINESS USE. INTRODUCE BASIC
INTERNAL DATA COMMUNICATIONS FEATURES FOR LOW SPEED DATA TERMINALS,
ALLOWING SIMULTANEOUS VOICE/DATA TRANSMISSION.
EXPANDS SYSTEM TO INCLUDE FOLLOWING SYSTEM APPLICATIONS AND FEATURES:
. ATTENDANT CONSOLE 
- PROVIDES EFFICIENT CALL HANDLING FOR PABX
APPLICATIONS AND ALLOWS USE OF ATTENDANT CONSOLE FOR DATA BASE
ADMINISTRATION OR MAINTENANCE FUNCTIONS.
8 KEY TELEPHONE SYSTEM - REPLACES TRADITIONAL ELECTROMECHANICAL KEY
TELEPHONE OPERATIONS WITH EMULATED KEY SYSTEM FEATURES AND ENABLES
SYSTEM TO FUNCTION BEHIND A HOST PABX OR 
CENTREX.. HOTEL/MOTEL PACKAGE 
- PROVIDES SINGLE BUTTON ACCESS TO LODGING OR
HEALTHCARE FEATURES USING A FRONT DESK CONSOLE (CSD OR ATTENDANT
CONSOLE), ROOM STATUS INDICATOR, AND HOTEL/MOTEL PRINTER.
. EXPANDED SYSTEM ARCHITECTURE 
- ALLOWS FOR USE OF AN ADDITIONAL
SBCS SYSTEM CABINET TO INCREASE BASIC SYSTEM CAPACITY TO A MAXIMUM
NUMBER OF 104 TRUNKS OR 240 STATIONS.*
. ENHANCED DATA COMMUNICATIONS 
- EXTENDS NUMBER OF AVAILABLE DATA
TERMINALS THROUGH USE OF A DATA INTERFACE UNIT (DIU) DEVICE.
PROJECTED TO EXPAND SYSTEM TO INCLUDE ADVANCED OFFICE APPLICATIONS AND
FEATURES SUCH AS AUTOMATIC CALL DISTRIBUTION, MULTI-STATION LINE APPEARANCES
ON EKT INSTRUMENTS, VOICE MESSAGE, SILENT MESSAGE, AND DICTATION AND CONTROL.* NOT ACHIEVED SIMULTANEOUSLY
5.5 
						

							Student Notes
5.6 
						

							System with Package C Interfaces
BEHIND
PABX OR CENTREX
63--FLOPPY DISKETTE DRIVESTATION
2MESSAGETERMINAL
DETAILDEVICE
RECORDING
PORTABLE
MAINTENANCE
PANEL
.INTERFACETERMINAL
UNITDEVICE
DID/DISAATTENDANT
CONSOLE
5.7 
						

							Package C/Summary of
Features and Enhancements
SYSTEM FEATURES:
DIRECT INWARD-DIALING (DID)ALLOWS INCOMING CALLS ON DID TRUNKS (USING PTTL OR 2TTE TRUNK CARDS) TO
BYPASS THE ATTENDANT CONSOLE AND RING DIRECTLY TO A STATION.
i DIRECT INWARD SYSTEM-ACCESS (DISA)ALLOWS DIRECT ACCESS TO STATIONS, TRUNKS (e.g., WATS AND TIE), AND FEA-TURES FROM ANY REMOTE DTMF TELEPHONE.
ATTENDANT CONSOLE
-ALLOWS A FULL RANGE OF ATTENDANT SERVICES SUCH AS SINGLE-BUTTON ACCESS
TO CALL PROCESSING AND SYSTEM/STATION FEATURES.
- MAY BE EQUIPPED WITH OPTIONAL HEADSET.
-FUNCTIONS AS A MASTER CONTROL TELEPHONE WHILE IN SYSTEM PROGRAMMING
MODE.KEY SYSTEM PACKAGE
-PROVIDES A VARIETY OF TRADITIONAL KEY SYSTEM FUNCTIONS (EMULATING A KEY
OPERATION BEHIND A PABX). FEATURES INCLUDE COMMON HOLD, DSS SPEED
CALLING, FLASH/NEW CALL, IDLE LINE/RINGING LINE PREFERENCE,
POSTIPRESELECTION, PRIME LINE PREFERENCE, ETC.
DATA COMMUNICATION
-PROVIDES A MAXIMUM OF 40 DATA LINES AND SIMULTANEOUS VOICE/DATA
TRANSMISSION USING A CS-lO/CS-20 TELEPHONE CONNECTED TO A DATA
INTERFACE UNIT (DIU).
-ALLOWS DATA CALL SET UP USING DIU OR CS-lO/CS-20 (CONNECTED TO A DIU).
HOTEL/MOTEL PACKAGE
-ALLOWS A CSD OR ATTENDANT CONSOLE TO SERVE AS A FRONT DESK CONSOLE.
-ALLOWS FRONT DESK CONSOLE TO BE ASSOCIATED WITH A BLF/DSS MODULE OR
PRINTER.
-PROVIDES SERVICES SUCH AS AUTOMATIC WAKE-UP CALLS, MESSAGE WAITING,
SPECIAL SERVICE CODES, ROOM STATUS INDICATION, ETC.
5.8 
						

							,-- ,,.,..l\THE FOLLOWING LISTED FEATURES MAY BE ASSIGNED TO FEATURE BUTTONS ON ATTENDANT CONSOLE:
ACCOUNT CODE/CLIENT
BILLING
-ALLOWS THE ATTENDANT TO INPUT AN ACCOUNT/CLIENT CODE OF UP TO 15 DIGITS
WHICH WILL BE RECORDED ON STATION MESSAGE DETAIL RECORDING. IF
ACTIVATED DURING A CONVERSATION, THERE IS NO INTERRUPTION TO CALLING
PARTY.ALARM
-ACTIVATED BY AN ALARM IN THE SYSTEM, THE LED LOCATED ABOVE THIS FEATURE
BUTTON wliL ALERT THE ATTENDANT TO A FAULT lN THE SYSTEM.
AUTOMATIC INTERCOM
-PROVIDES SINGLE BUTTON ACCESS TO A PREDETERMINED STATION.
BREAK-IN
-ALLOWS ATTENDANT TO DEPRESS BUTTON WHEN A BUSY STATION IS ENCOUNTERED
TO BREAK-IN ON THE CONVERSATION. WARNING TONE IS PROVIDED TO THE STATION.
CALL ANNOUNCE
-PROVIDES THE ATTENDANT WITH ABILITY TO ANNOUNCE CALLS TO STATIONS
UTILIZING THE INTERNAL SPEAKERS IN ELECTRONIC KEY TELEPHONES.
CALL PARK
-ALLOWS ATTENDANT TO DEPRESS A FEATURE BUTTON AND DIAL A STATION NUMBER
TO PARK A STATION OR TRUNK CALL. IF THE CALL IS UNANSWERED WITHIN A PRE-
PROGRAMMED PERIOD OF TIME, THE CALL WILL RECALL TO THE ATTENDANT.
CALL RESTRICTION
-ALLOWS ATTENDANT TO CHANGE THE OPERATION MODE OF ALL STATIONS
ASSIGNED A GIVEN CLASS OF SERVICE. OPERATION MODE CAN BE DESIGNATED AS
TWO-WAY, TERMINATING ONLY, 
ORGINATING ONLY, OR TOTALLY RESTRICTED.
CLASS OF SERVICE/
- ALLOWS ATTENDANT TO DEPRESS BUTTON WHILE IN CONVERSATION WITH A
CLASS OF RESTRICTIONSTATION PROVIDING DISPLAY OF THE STATION’S CLASS OF SERVICE AND
CLASS OF RESTRICTION LEVELS.
5.9 
						

							Attendant Console Package/Programmable
Features and Functions (Continued)GUE OMNU SK3DO NOT DISTURB OVERRIDE
-ALLOWS A STATION IN DO NOT DISTURB MODE TO BE OVERRIDDEN SO STATION WILL
RING.
EXTERNAL PAGING
-AUTOMATICALLY DIALS THE EXTERNAL PAGING CODE. ALLOWS ATTENDANT TO DIAL
THE APPROPRIATE ZONE NUMBER.
FLASH/NEW CALL
-ALLOWS ATTENDANT TO DEPRESS BUTTON DURING ACCESS TO OR CONVERSATION
ON A TRUNK TO DISCONNECT THE CALL IN PROGRESS AND RESEIZE THE TRUNK.
FRONT DESK PROGRAM
-ALLOWS THE ATTENDANT CONSOLE TO BE UTILIZED AS THE FRONT DESK CONSOLE
IN HOTEL/MOTEL APPLICATIONS. PROVIDES ACCESS TO ROOM STATUS, MESSAGE
METERING, WAKE-UP, AND DO NOT DISTURB FOR GUEST ROOMS.
,
MESSAGE LEAVING-ALLOWS ATTENDANT TO DEPRESS BUTTON AND DIAL A DESIRED STATION NUMBER
TO ACTIVATE THE MESSAGE WAITING LAMP ON THE STATION OR SINGLE-LINE
PHONE. STATION INSTRUMENTS WITH DISPLAY WILL REGISTER A CALL FROM THE
ATTENDANT CONSOLE.
NIGHT ANSWER-ALLOWS ATTENDANT TO DEPRESS BUTTON TO ACTIVATE THE NIGHT MODE OF
OPERATION. ALL STATIONS AND TRUNKS ARE CHANGED TO NIGHT CLASS OF
SERVICE AND NIGHT CLASS OF RESTRICTION. TRUNK CALLS ARE DIRECTED TO
UNIVERSAL OR PREDETERMINED NIGHT ANSWER.
PLACING AN EXTERNAL CALL
-ALLOWS ATTENDANT TO DEPRESS BUTTON TO SEIZE AN IDLE TRUNK IN THE
ASSIGNED TRUNK GROUP. THE ASSOCIATED LED PROVIDES INDICATION OF ALL
TRUNKS BUSY IN THE TRUNK GROUP.
5.10 
						

							Attendant Console Package/Programmable
Features and Functions (Continued)Gull ahuawl SBCS
POSITION BUSY- ACTlVATES POSITION BUSY FEATURE REQUIRED FOR SYSTEM PROGRAMMING MODE.
REMOVES THE ATTENDANT CONSOLE FROM ACTIVE STATUS SO CALLS CANNOT BE
ANSWERED OR ORIGINATED FROM THE ATTENDANT CONSOLE.
SAVE NUMBER AND
-AUTOMATICALLY REDIALS THE LAST NUMBER DIALED FROM THE KEY PAD ON THE
REPEAT LAST NUMBERATTENDANT CONSOLE.
STATION PAGING-ALLOWS ATTENDANT TO DEPRESS BUTTON TO DIAL THE STATION PAGING ACCESS
CODE. ATTENDANT CAN THEN DIAL THE REQUESTED ZONE NUMBER FOR PAGING
ANNOUNCEMENT.
STATION PICK-UP
-ALLOWS ATTENDANT TO ANSWER A STATION-TO-STATION, DIRECT INWARD DIALING,
OR DIRECT-IN LINE CALL RINGING AT ANY TELEPHONE, BY DEPRESSING BUTTON AND
DIALING THE STATION NUMBER OF THE RINGING TELEPHONE.
STATION SPEED CALLING-PROVIDES ATTENDANT WITH ACCESS TO ONE PREDETERMINED STATION SPEED CALL
NUMBER.
SYSTEM SPEED CALLING-PROVIDES ATTENDANT WITH ACCESS TO ONE PREDETERMINED SYSTEM SPEED CALL
NUMBER.
TRUNK CAMP-ON
-ALLOWS ATTENDANT TO DEPRESS A BUTTON WHEN A BUSY TRUNK/TRUNK GROUP IS
ENCOUNTERED BY THE ATTENDANT TO ACTIVATE CAMP-ON WITH CALL-BACK.
ATTENDANT MAY WAIT IN EITHER ON OR OFF-HOOK STATUS. IF CALLER IS ON HOLD
WHEN THE BUSY TRUNK IS REACHED, ATTENDANT CAN DEPRESS FEATURE BUTTON,
FOLLOWED BY POSITION RELEASE, TO CAMP THE STATION TO A TRUNK/TRUNK
GROUP.
5.11 
						

							Key System Features
THE FOLLOWING KEY SYSTEM FEATURES MAY BE ASSIGNED TO BUTTONS ON CS-10, CS-20, OR CSD TELEPHONES:
COMMON HOLDDSS LINE TERMINATIONS
DSS SPEED DIALINGFLASH/NEW CALL
DELAYED RINGING
IDLE LINE/RINGING LINE
PREFERENCE
POST/PRESELECTION
PRIME LINE PREFERENCE
PRIVACY/PRIVACY RELEASE
PROGRAMMING FROM
STATION
-ALLOWS ALL STATION USERS TO RETRIEVE A CALL ON HOLD BY USING A LINE
BUTTON ON THE TELEPHONE.
-ALLOWS A MAXIMUM OF 40 LINES TO TERMINATE TO BUTTONS IN A BLF/DSSMODULE. A LINE MAY HAVE 52 APPEARANCES IN SYSTEM ON 
STATON OR BLF/DSS
BUTTONS.
-ALLOWS UP TO 40 BLF/DSS BUTTONS TO BE PROGRAMMED WITH DESIGNATED
SYSTEM SPEED CALL NUMBERS.
-SENDS A FLASH INDICATION TO A HOST PABX.
-ALLOWS RINGING TO OCCUR ON LINES APPEARING AT MORE THAN ONE STATION
AFTER A PREDETERMINED PERIOD OF TIME.
-ALLOWS STATION USERS TO DESIGNATE AN IDLE OR RINGING LINE PREFERENCE FOR
A STATION, ELIMINATING THE NEED TO MANUALLY PRESS THE LINE OR INTERCOM
BUTTON TO ANSWER OR ORIGINATE A CALL.
-PROVIDES THE ABILITY TO SELECT AN INTERCOM OR LINE BUTTON BEFORE OR
AFTER GOING OFF-HOOK.
-ALLOWS USER TO AUTOMATICALLY SELECT A LINE OR INTERCOM BUTTON
DESIGNATED AS THE PRIME LINE WHEN GOING OFF-HOOK.
-ALLOWS USER TO RELINQUISH PRIVACY ON A LINE OR INTERCOM CALL AND PERMIT
A THIRD STATION TO ENTER THE CONVERSATION BY DEPRESSING THE LINE BUTTON.
-ALLOWS STATION USERS TO PROGRAM STATION AND SYSTEM FEATURES (OTHER
THAN LINE OR INTERCOM APPEARANCES) FOR BUTTONS ON THEIR TELEPHONES.
5.12 
						

							Enhanced Data
Communication Capabilities
.NEW DATA INTERFACE UNIT (DIU)
PROVIDES INTERFACE BETWEEN DATA
TERMINALS AND SYSTEM BY SERVING AS STANDALONE UNIT (WITH MODEMS OR
PRINTERS) OR BY BEING PAIRED WITH CS-10 OR CS-20 INSTRUMENTS FOR
SIMULTANEOUS VOICE/DATA COMMUNICATIONS.@PACKAGE C PROVIDES FOLLOWING DATA SWITCHING CONNECTION FEATURES (IN
ADDITION TO BASIC DATA SWITCHING FUNCTIONS AVAILABLE WITH PACKAGE B):
-DATA CALL SET UP (INTERNAL OR EXTERNAL) WITH DATA INTERFACE UNIT
(DIU). AS STANDALONE UNIT
-DATA CALL SET UP (INTERNAL OR EXTERNAL) WITH CS-10 OR CS-20
TELEPHONE CONNECTED TO DATA INTERFACE UNIT (DIU)
5.13 
						

							THE FOLLOWING FEATURES ARE AVAILABLE WITH THE HOTEL/MOTEL FEATURE PACKAGE:
AUTOMATIC WAKE-UP WITH-PROVIDES AUTOMATIC WAKE-UP SERVICE WITH MUSIC OR SYSTEM TONES. SECOND
PRINTOUT
ATTEMPT WITH NO ANSWER OR BUSY IS REPORTED ON HOTEL/MOTEL PRINTER OR
ROOM STATUS INDICATOR (BLF/DSS MODULE).
CALL RESTRICTION
-ALLOWS FRONT DESK CONSOLE TO CHANGE OPERATION MODE FOR STATIONS IN A
PARTICULAR CLASS OF SERVICE/CLASS OF RESTRICTION. OPERATION MODE
CHANGES MAY INCLUDE TWO-WAY CALLING, ORIGINATING ONLY, TERMINATING
ONLY, OR TOTALLY RESTRICTED OPERATION.
DO NOT DISTURB/
-PROHIBITS CALLS FROM OTHER GUEST RdOMS. FEATURE MAY BE OVERRIDDEN BY
DO NOT DISTURB OVERRIDEFRONT DESK CONSOLE.
FRONT DESK CONSOLE
-ALLOWS ATTENDANT CONSOLE OR CSD TELEPHONE TO SERVE AS THE FRONT DESK
CONSOLE WITH SINGLE-BUTTON ACCESS ~0 HOTEL/MOTEL FEATURES. FRONT
DESK CONSOLE MAY BE ASSOCIATED WITH A 
BLF/DSS MODULE FOR ROOM STATUS
INDICATION OR EQUIPPED WITH A PRINTER FOR WAKE-UP CALL AND ROOM
CHARGES REPORTING.
HOT LINE TO ATTENDANT
-ALLOWS A STATION IN HOT LINE CONDITION TO AUTOMATICALLY CALL ATTENDANT
OR FRONT DESK. USEFUL FOR LOBBY TELEPHONE.
MESSAGE REGISTRATION
-PROVIDES ABILITY TO AUTOMATICALLY CHARGE GUESTS FOR USE OF LOCAL LINES,
WATS LINES, FX LINES, OR 
OCC/SCC FACILITIES BASED ON PREPROGRAMMED RATE
TABLES IN SYSTEM. ROOM CHARGES MAY BE DISPLAYED AT FRONT DESK CONSOLE
OR REPORTED ON GUEST ROOM PRINTOUT.
MESSAGE WAITING
-ALLOWS FRONT DESK CONSOLE TO ACTIVATE MESSAGE WAITING LAMPS ON
EQUIPPED GUEST ROOM TELEPHONES. MESSAGES MAY BE RETRIEVED BY GUEST
USING TELEPHONE’S FEATURE BUTTON OR MESSAGE PICK-UP ACCESS CODE.
5.14