GTE Omni Scbs Installation And Maintenance Manual
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- Programming Service . I GUE OMNn sBccs COMPLETE NIGHT ANSWER SERVICE FUNCTION TASK IF TIME PERMITS OR IF INSTRUCTOR DIRECTS YOU TO DiI SO. WORK ORDER # 2.5 :OMPANY NAME: NU SYSTEM CO. -0CATION: RESTON, VIRGINIA )RtGfNATOR: TELECOMMUNICATIONS MANAGER PHONE #: (703) 555-1212 WORK ORDER # 2.5 (TASK #7) -ASKS: s Assign night ring trunks and answer station with CMC-306. ‘ARAMETERS: (1) Identify following trunks as incoming night trunks: 180 181 160 170 Select night answer group number “1”. (2) Assign both CS-20 instruments as night answer stations. Select night answer group “1”. (3) If night bell was previously installed, assign its designated equipment number (023) as station night answer. Select night answer group number “1”. NSTRUCTIONS: (1) (2) (3) Perform programming change for service function. Check the operation of changes after completion of this portion of the laboratory activity. Complete review exercise questions l-28. ESTON E: a VERIFY THAT ALL PROGRAMMING CHANGES REQUESTED IN WORK ORDERS HAVE BEEN PERFORMED CORRECTLY. 0 ASK INSTRUCTOR TO INSPECT SERVICE FUNCTION CHANGES AND INITIAL YOUR PERFORMANCE CHECKLIST. l MAKE CERTAIN QUESTIONS i-28 OF REVIEW EXERCISE2.5 HAVE BEEN COMPLETED BEFORE SUBMITTING THE REVIEW EXERCISE TO THE INSTRUCTOR FOR GRADING. 2.116
INSTRUCTIONS: THE FOLLOWING EXERClSE CONSISTS OF MULTIPLE CHOICE, TRUE/FALSE, FILL IN THE BLANK, OR MATCHING TYPE QUESTIONS. ALL AVAILABLE RESOURCES (I.E. STUDENT WORKBOOK, NOTES, AND GTEP MANUAL) MAY BE USED AS REFERENCES. SUBMIT EXERCISE TO INSTRUCTOR FOR GRADING WHEN LAST QUESTION HAS BEEN COMPLETED. 1. 2. 3. 4. 5. 6. 7. 8. THE OMNI SBCS ALLOWS UP TO NUMBERS IN THE SYSTEM SPEED CALLING DIRECTORY. IN CMC-300, P2 IDENTIFIES THE SYMBOL IS USED TO INDICATE A PAUSE IN THE SYSTEM SPEED CALLING SEND NUMBER. IF DESIRED, CMC- IS USED TO CHANGE TRUNK ACCESS CODES PRIOR TO ENTRY IN THE SYSTEM SPEED CALLING DIRECTORY. THE STATION HUNTING GROUP NUMBERS 51-60 ARE RESERVED FOR A MAXIMUM OF VOICE HUNT GROUPS WITH UP TO DIRECTORY NUMBER MEMBERS IN EACH GROUP MAY BE ASSIGNED (PACKAGES A AND B). MATCH EACH OF THE FOLLOWING TERMS WITH ITS CORRECT DESCRIPTION: CIRCULAR HUNT GROUP TYPE A. ALL STATIONS ARE TRIED IN ORDER OF TERMINATING HUNT GROUP TYPE PROGRAMMED PRIORITY. PILOT HUNT GROUP TYPE B. ALL STATIONS ARE TRIED AROUND THE GROUP UNTIL IDLE STATION IS FOUND. C. IF A DESIGNATED STATION IS TRIED AND IS BUSY, ALL STATIONS WITHIN GROUP ARE TRIED. WHAT OCCURS IF A PILOT STATION AND THE OTHER MEMBERS OF ITS HUNT GROUP ARE BUSY? 2.118
eview Exercise - Prog Functions ( .5) (Continue GUE OMNU EBCS 9. IS IT POSSIBLE FOR A PHONE IN ONE PICKUP GROUP TO ANSWER AN INCOMING CALL TO ANOTHER PICKUP GROUP? 10. A MAXIMUM OF PICKUP GROUPS WITH UP TO DIRECTORY NUMBER MEMBERS IN EACH GROUP MAY BE ASSIGNED (WITH PACKAGES A AND B). 11. EXPLAIN THE PROCEDURE TO MOVE A MEMBER OF ONE PICKUP GROUP TO ANOTHER GROUP. 12. HOT LINE NUMBERS I-IO ARE RESERVED FOR AND 51-90 FOR . (WITH PACKAGES A AND B). 13. IS IT POSSIBLE FOR TWO STATION INSTRUMENTS TO BE BOTH ORIGINATING AND TERMINATING HOT LINE STATIONS TO EACH OTHER? . 14. A MAXIMUM OF VOICE HOT LINES MAY BE ASSIGNED (WITH PACKAGES A AND B). 15. IS IT POSSIBLE FOR HOT LINE STATIONS TO RECEIVE TERMINATING CALLS? . 16. A MAXIMUM OF _ PAGING GROUPS WITH UP TO DIRECTORY NUMBER MEMBERS MAY BE ASSIGNED. 17. INTERNAL ZONE PAGING REQUIRES THE USE OF INSTRUMENTS FOR BROADCAST. 18. EXPLAIN THE PROCEDURE TO MOVE A MEMBER OF ONE PAGING GROUP TO ANOTHER GROUP. 2.119
Exercise - Programming ontinue 19. WHAT FACTOR(S) SHOULD BE CONSIDERED WHEN ESTABLISHING AN INTERNAL PAGING SYSTEM? 20. WHAT PARAMETERS ARE REQUIRED WHEN ASSIGNING A MUSIC-ON-HOLD TRUNK WITH CMC-250? 21. CMC ACTIVATES THE MUSIC-ON-HOLD FEATURE AFTER TRUNK ASSIGNMENT. 22. WHAT HAPPENS TO TRUNK CALLS WHEN THE SYSTEM IS PLACED IN NIGHT MODE? 23. A MAXIMUM OF - NIGHT ANSWER GROUPS WITH UP TO - NIGHT ANSWER MEMBERS IN EACH GROUP MAY BE ASSIGNED. 24. EXPLAIN THE PROCEDURE IN WHICH AN INTERNAL STATION CAN ANSWER A CALL RINGING AT A NIGHT BELL OR STATION. 25. WHAT HAPPENS TO A NIGHT CALL WHEN THE NIGHT ANSWER STATION IS USING ITS “CALL FORWARD” FEATURE TO ANOTHER STATION? (ATTEMPT THIS IN THE LAB). 2.120
26. WHAT HAPPENS TO A NIGHT CALL WHEN THE NIGHT ANSWER STATION IS USING ITS “DO NOT DISTURB” FEATURE? (ATTEMPT THIS IN THE LAB.) 27. A NIGHT BELL MAY BE ASSIGNED TO A NIGHT ANSWER STATION THROUGH THE USE OF A CIRCUIT ON THE CARD. 28. MATCH EACH OF THE FOLLOWING CMC COMMANDS WITH ITS CORRECT DESCRIPTION. CMC-300 A. CMC-301 B. CMC-302 C. CMC-303 D. - CMC-304 E. CMC-305 F. CMC-306 G. HOT LINE ASSIGNMENT INTERNAL ZONE PAGING ASSIGNMENT SYSTEM SPEED CALLING DIRECTORY ASSIGNMENT NIGHT ANSWER ASSIGNMENT MUSIC-ON-HOLD ASSIGNMENT PICKUP GROUP ASSIGNMENT HUNT GROUP ASSIGNMENT 2.121
GIVEN: @ GTE OMNI SBSC . GTE OMNI SBSC PERIPHERALS @ PORTABLE MAINTENANCE PANEL SE AND SITE DOCUMENT ACTIWTY - P ING CLAS @ USE - - F SERVICE LEVELS TO STATION. - F SERVICE AND CLASS OF RESTRICT8ON TO TRUNK GROUPS. 0 COMPLETE REVIEW EXERCISE. CRITERIA: @ DEMONSTRATION OF ABOVE TASKS IN ACCORDANCE WITH PROCEDURES OUTLINED IN OMNI SBCS GTEP MANUAL AND OMNI SBSC STUDENT WORKBOOK. @ REVIEW EXERCISE WILL BE COMPLETED CORRECTLY IN ACCORDANCE WITH PASS/FAIL CRITERIA OF THIS TRAINING ORGANIZATION. 2.123
Programming Class of Service/Feature ssignment - 1 DESCRIPTION ( 0 ALLOWS STATION AND TRUNK FEATURES TO BE ASSIGNED OR REMOVED FROM SYSTEM CLASS OF SERVICE (COS) TABLE. 0 DEFAULT DATA BASE ASSIGNS ALL STATIONS TO COS 1 WHICH PROVIDES ACCESS TO ALL FEATURES. @ 16 COS LEVELS MAY BE ASSIGNED PER TENANT GROUP WITH COS LEVEL 1 BEING LEAST RESTRICTIVE AND COS LEVEL 16 BEING MOST RESTRICTIVE. @ AFTER ASSIGNING FEATURES TO THE SYSTEM COS TABLE, INDIVIDUAL STATIONS RECEIVE COS DESIGNATIONS WITH CMC-202. TRUNK GROUP COS ASSIGNMENTS ARE MADE WITH CMC-252. 1 PROCEDURE 1 * 1. USE CMC-104 TO ASSIGN OR REMOVE: 0 CLASS OF SERVICE (PI) CMC=104 0 FEATURE NUMBER (P2) * REVIEW DEFAULT COS TABLE TO IDENTIFY COS LEVELS c PI: 3 P2: 130 REQUIRING ADDITION OR REMOVAL OF FEATURES. 2.124
rogramming Class of Service an estriction/St k n 1 DESCRIPTION 1 @ STATIONS MAY BE ASSIGNED ONE OF 16 COS AND COR LEVELS. 8 SEPARATE COS/COR ASSIGNMENTS MAY BE MADE FOR DAY AND NIGHT MODES. @ ALL STATIONS RECEIVE A COS LEVEL OF 1 OR COR LEVEL OF 1 THROUGH DEFAULT STANDARD DATA BASE SETTING. @ CSD DATA STATION COS AND COR LEVELS ARE ASSIGNED SEPARATELY WITH CMC-221. [ PROCEDURE 1 * IDENTIFY APPROPRIATE COS AND COR LEVELS FOR EACH STATION IN THE SYSTEM. 1. USE CMC-202 TO ASSIGN OR CHANGE COS AND COR FOR EACH STATION: e STATION DIRECTORY NUMBER (PI) l CLASS OF SERVICE IN DAY MODE (P2) CLASS OF SERVICE IN NIGHT MODE (P3) CMC=202 @ PI: 547 P4: 1 . CLASS OF RESTRICTION IN DAY MODE (P4) P2: 1 P5: 1 P3: 6 @ CLASS OF RESTRICTION IN NIGHT MODE (P5) Cl * CLASS OF RESTRICTION IS DISCUSSED IN TOLL AND MULTI-DIGIT RESTRICTION SECTION OF THIS WORKBOOK MODULE. 2.125