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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
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Default Numbering PlanF-17 Appendix F - Flash Codes and Numbering Plans Function Code Page Background Music (Channel 3=MPB3 only) 632+[0 (off), 1, 2, or 3] 2-15 Call Back 622 2-20 Call Coverage - Non-Ringing (requires button) 647+[XXX] 2-23 Call Coverage - Ringing (requires button) 646+[XXX] 2-23 Call Forward 640+[C] 2-25 Call Forward - External (Off-Net) [640]+[ ✳]+[YYYY ]2-31 Call Forward - Follow Me 642+[XXX]+[C]+destination 2-29 Call Park (group 1-8) 430-437 2-40 Call Park - Personal 438 2-42 Call Park - Station 439+[XXX] 2-43 Call Park Pickup - Station #6+[XXX] 2-43 Call Park Pickup - System (group 1-8) #430-#437 2-41 Caller ID Display (Answered Calls) 659 A-23 Caller ID Display (Unanswered Calls) 635 A-24 Caller ID Name/Number (requires button) 653 A-4 Calling Forward Override 5#+[XXX]+press[B] 2-39 Calling Station Handsfree Mode Override 7#+[XXX] 2-40 Calling Station Tone Mode Override 6#+[XXX] 2-40 Camp On (8 btn) 620 2-49 Clear Call Forward, DND, Personal Message 662 2-25, 2-126, 2-214 CO Line (Idle) Direct Access 88+[LLL] 2-62 CO Line Group Access Code (group 0-23) 800-823 3-6 CO Line Group Access Code (all groups) 824 3-6 CO Line Queue 621 2-83 CO Line Queue Cancel 626 B-5 Conference (8 btn) (requires button) 624 2-94 Dial-By-Name 6 ✳ (Admin 772**) 2-122 Directory Dial 680 2-118 Do Not Disturb 631 2-127 DTMF Receiver Test 657 -- Executive Override 625 2-131 Flash (Centrex) (8-btn digital) 660 2-47 D igit a l Elec t ro nic A t ten dan t S ing leL in e
F-18Default Numbering Plan Appendix F - Flash Codes and Numbering Plans Function Code Page GroupCallPickUp(requiresbutton) #0(Admin771**) 2-46 Headset Mode 634 2-146 HPT (8-btn digital) 667 2-157 Hunt Group (group 1-8) 450-457 -- Intercom Button (requires button) 645 2-154 Keyset Mode 648+[#, ✳]2-184 Last Number Redial [SPEED]+[#] 2-184 LCR (E911 active on CO Line) 800 (Admin 773**) B-5 LCR (if active) or CO Line Group 1 9 B-5 Loop Key (requires button) 89 2-80 Message Wait 623 2-193 Modem 499 2-73 Modem - Voice Mail Access 498 2-303 Mute (8 btn) (requires button) 629 2-197 Name in Display 690 2-198 Night Service (requires button) 604 2-202 Off Hook Voice Over (requires button) 628 2-206 Page - All Call 700 2-209 Page - External Zone All, 1, 2, 3 (MPB2) 760-762 (763=MPB2 only) 2-209 Page - Internal Zones 1-8, All 701-709 2-209 Page - Meet Me (Answer) 770 2-211 Personal Messages 633+[ZZ] 2-214 Release Button (requires button) 641 3-25 Repeat Redial 643 2-225 Ring Down / Hot Line / Off-Hook Preference 691+[BB] 2-230 Ring Tone 695+[RR] 2-125 Save Number Redial [SPEED]+[ ✳]2-232 Serial Number (MPB) 609 2-232 SLT Conference Park 664 2-94 SLTDirectedCallPickup #1 2-45 SLT Message Wait Answer 663 2-193 SLT Speed Dial 668+[ YYYY ] 2-239 SLT Speed Programming 661+[ YYYY ] 2-239 D igit a l Elec t ro nic A t ten dan t S ing leL in e
Default Numbering PlanF-19 Appendix F - Flash Codes and Numbering Plans LEGEND-- B = Button w/ feature code: 622=Call Back, 620=Camp On, 625=Executive Override, 623=Message Wait, 628=OHVO BB = Button Number C = Call Forward Condition Code (6-9=All Calls, No Answer, Busy, Busy/No Answer) FFF = ACD* Call Factor (000-999) LLL = CO Line Number (001-048, MPB1; 001-144, MPB2) MMMM = 2- to 4-digit Mailbox Number NNN = CO Line Group Access Code of group to be forwarded (801-823 = CO Group 1-23, 824 = All CO Groups) RR = Ring Tone Number (00-36) UUU = ACD Group 1-16* (550-565)UUUU = ACD Supervisor/Agent ID Code (0000-9999) V=VolumeControlLevel(0-9) VVV = Voice Mail Group Number (440-447) XX = Custom Message Number (21-30) XXX = Intercom Station Numbers YYY = Last three digits of Speed Dial Bin Numbers (for use with ACD Call Quallifier) YYYY = Speed Dial Bin Numbers (9000-9999) ZZ = Personalized Messages * = Feature is available with optional software ** = The code is assigned in Flash 50, Page B, Button #11 Function Code Page SLT Volume 638+[ V ] 2-310 Software Identification (MPB) 610 2-235 Software Version (MPB) 605 2-235 Speed Dial [SPEED]+[YYYY ] 2-238 Station Numbers (Fixed) - MPB1/MPB2 100-195 / 100-351 -- Station/Port Fixed Number 611 2-136 Station Relocate 636+[XXX] 2-253 Stop Trace 658 -- UCD Group (group 1-8) 550-557 -- Unanswered CO Call Transfer 639 2-48 Universal Day/Night Answer #5 (Admin 774**) 2-287 Voice Mail Group (group 1-8) 440-447 -- Voice Mail Message Cancel ( VM Port only) 421+[MMMM] -- Voice Mail Message Set ( VM Port only) 420+[MMMM] -- Voice Mail Message Set w/count ( VM Port only) 422+[MMMM] -- Voice Mail One Touch Recording (requires button) 649+[ VVV ] 2-304 Voice Mail Pause/Resume Recording (Digital VM) (reqs btn) 655 2-304 Voice Mailbox Button (requires button) 460-467+[ VMID] 2-297 Voice Mailbox Button - Remote (requires button) 468+[ VMID] 2-297 Volume Increase/Decrease (8 btn) 638+[#]/[ ✳]2-309 Digit a l Elec t ro n ic At ten d ant S ing leL in e
F-20Part Numbers Appendix F - Flash Codes and Numbering Plans Par t Numbers Ta b l e F - 2 :XTSSystemPart Numbers 8-Button Basic Keyset (Off-White) TR9011-08 8-Button Basic Keyset (Burgundy) TR9011-60 8-Button Basic Keyset (Charcoal) TR9011-71 24-Button Enhanced Keyset (Off-White) TR9013-08 24-Button Enhanced Keyset (Burgundy) TR9013-60 24-Button Enhanced Keyset (Charcoal) TR9013-71 12-Button Executive Keyset (Off-White) TR9014-08 12-Button Executive Keyset (Burgundy) TR9014-60 12-Button Executive Keyset (Charcoal) TR9014-71 24-Button Executive Keyset (Off-White) TR9015-08 24-Button Executive Keyset (Burgundy) TR9015-60 24-Button Executive Keyset (Charcoal) TR9015-71 30-Button Large LCD Keyset (Charcoal) TR9016-71 DSS Console (Off-White) TR9010-08 DSS Console (Burgundy) TR9010-60 DSS Console (Charcoal) TR9010-71 Single Line Adapter (SLA) TR9854-00 CTI Connector Box 9020-00 Caller ID Box 7480-00 Caller Identification Interface Unit 1480-00 Caller Identification Interface Unit, 4 Port 1440-00
Part NumbersF-21 Appendix F - Flash Codes and Numbering Plans Cabinet 3000-00 Basic Rate Interface Board (BRIB) 8031-41 Digital Telephone Interface Board (DTIB12), 12-Circuit 8032-30 Digital Telephone Interface Board Expansion (DTIBE), 24-Circuit 8032-40 Direct Inward Dial Board (DIDB), 4-Circuit 8031-10 DTMF Receiver Unit (DTRU), 2-Circuit 8031-50 DTMF Receiver Unit (DTRU4), 4-Circuit 3031-60 Electronic Telephone Interface Board (ETIB), 12-Circuit 8032-20 Link Module Unit (LMU1), (Cabinet 0 only) 3035-01 Link Module Unit (LMU2), (Cabinets 1 & 2 only) 3035-02 Loop Start CO Board (LCOB), 6-Circuit 8031-00 Loop Start CO Board (LCOBE), 8-Circuit 3031-02 Loop Start CO Board (LCOBC), 8-Circuit w/Caller ID 3031-03 Main Processing Board (MPB1) 3030-01 Main Processing Board (MPB2) 3030-03 Message Waiting Unit (MSGU) 8033-10 Message Waiting Unit (MSGU48) 3033-10 Miscellaneous Board (MISB), (Cabinet 0 only) 8035-00 Modem Unit (MODU), 19.2K Internal 3030-30 Power Failure Transfer Unit (PFTU) 8036-00 Power Supply Unit (PSU), 350W 3071-10 Primary Rate Interface Board (PRIB - Card) 8031-40 Program Module Unit (PMU), 4 MB ROM (for use with MPB1) 3030-10 Program Module Unit (PMU), 8 MB ROM (for use with MPB2) 3030-20 Relay Alarm Unit (RAU) 3035-03 Ring Generator Unit (RGU3) 3073-00Ta b l e F - 2 :XTSSystemPart Numbers
F-22Part Numbers Appendix F - Flash Codes and Numbering Plans Serial Interface Unit (SIU) 8035-00 Single Line Interface Board (SLIB), 6-Circuit 8033-00 Single Line Interface Board (SLIBE), 12-Circuit 3033-02 Single Line Interface Board (SLIBC), 12-Circuit w/Caller ID 3033-03 T-1 Interface Board ( T1IB), 24-Circuit 8031-31 Voice Over Internet Protocol ( VoIP) card with one VoIP module TR8037-02 Voice O ver Internet Protocol ( VoIP) card with two VoIP modules TR8037-04 Voice Over Internet Protocol ( VoIP) card with three VoIP modules TR8037-06 Voice Over Internet Protocol ( VoIP) card with four VoIP modules TR8037-08 VoIP Module Only (for upgrade) TR8037-10 Ta b l e F - 2 :XTSSystemPart Numbers
Indexi Index Numerics 10-Digit Number Plan 2-169 11-Digit Number Plan 2-170 3-Digit Area/Office Code Table (LCR) B-6 6-Digit Office Code Table (LCR) B-7 7/8 Digit Number Plan 2-168 911 911 Feature 2-4 Enhanced 911 Integration 2-5 Enhanced 911 Power Failure Station 2-6 911 Attendant Alert 2-4, 3-5 A AccountCode2-7 Account Codes Forced 2-7 Initialize Verified Account Code Table 2-11 Print Verified Account Codes 2-12 Traveling COS (Verified) 2-9 ACD 4-3 ACD Call Qualifier 4-7 ACD Member Status 4-8 ACD Overflow Available/Unavailable 4-9 ACDAvailable/Unavailable 4-6 Agent Login/Logout 4-10 Agent Queue Status Display 4-4 Agent Recall 4-11 Alternate Group Assignments 4-12 Call Factor 4-7 Call Qualifier Tone 4-12 Calls in Queue Threshold 4-13 Group Name 4-13 Guaranteed Message Announcement 4-14 Guaranteed Message Timer 4-15 Help 4-3 Incoming CO Direct Ringing 4-15 Initialize ACD Group Parameters 4-33 Message Interval Timer 4-15 No-Answer Recall Timer 4-16 No-Answer Retry Timer 4-16 Overflow Station Assignment 4-9 Overflow Station Forwarding 4-17Overflow Timer 4-18 PC/ACD Baud Rate Display 4-19 PC/ACD Interface Trace 4-19 PC/ACD Trace Port Assignment 4-20 Primary Agent Assignments 4-20 Primary Recorded Announcement 4-21 Print ACD Group Parameters 4-34 Recorded Announcement Tables 4-22 Recorded Announcements 4-21 Ring Timer 4-24 Secondary Agents 4-25 Secondary Recorded Announcement (RAN) 4-25 Supervisor Calls in Queue Status Display 4- 26 Supervisor Display 4-29 Supervisor Login/Logout 4-27 Supervisor Monitor with Barge-In 4-28 Supervisor Station Assignment 4-30 Transferred Recorded Announcement (RAN) 4-31 Wrap-Up Timer 4-31 Zap Tone 4-32 ACD Agent Queue Status Display 4-4 ACD Available/Unavailable 4-6 ACD Call Factor 4-7 ACD Call Qualifier 4-7 ACD Help 4-3 ACD Member Status 4-8 Administration Access 2-95 Administration Password 2-96 Allow Table 2-279 Alternate ACD Group Assignments 4-12 Answering a Recall 2-224 Answering Machine Emulation 2-13 Attendant Attendant Directory List Programming 3-8 Attendant Disable Outgoing CO Line 3-12 Attendant Override 3-12 Attendant Setting Time and Date 3-13 Attendant Unavailable (Alternate Position) 3-15
iiIndex CO Line External (Off-Net) Forward 3-6 Custom Messages 3-6 Day/Night/Special 3-8 Display - T-1 Alarms 2-273, 3-16 Display Timer 3-22 Preset Forward 3-24 Recall Timer 3-25 Speed Dial - System Storing 3-26 Station Assignment 3-14 Attendant CO Line External (Off-Net) Forward 3-6 Attendant Day/Night/Special 3-8 Attendant Directory List Programming 3-8 Auto Callback - DSS/BLF 2-21 Automatic Call Back Timer 2-21 Automatic Call Distribution 4-3 Automatic Privacy 2-15 B Background Music 2-15 Barge-In Warn Tone 2-133 Basic Rate Interface (BRI) CO Type 2-164 Battery Back-Up (Memory) 2-16 Baud Rate Assignments 2-16 Bipolar Variations Alarm 2-269 BLF 2-114 Blue Alarm 2-267 BRI - CO Type 2-164 Busy Lamp Field 2-114 C Cabinet/Card Programming 2-18 Call Back 2-20 Call Cost Display B-17 Call Coverage 2-22 Ring Timer 2-24 Call Forward All Calls 2-26 Busy 2-27 Busy/No Answer 2-28 Button Flash Rate 2-32 Call Forward - External (Off-Net) 2-31 Display 2-33 Enable/Disable 2-25 Follow-Me 2-29 No Answer 2-30No/Answer Timer 2-32 Preset 2-33 Preset Call Forward - CO Line 2-36 Preset Call Forward - Station 2-34 Preset Forward Timer (Incoming Call to a Destination) 2-38 Preset Forward Timer (Incoming Call to a Station) 2-39 Station 2-25 Call Forward Override 2-39 Call Park 2-40 Personal 2-42 Recall Timer 2-41 Station 2-43 System 2-40 Call Pick-Up 2-44 Call Pickup 2-44 Directed 2-45 Group 2-46 Call Proceeding 2-177 Call Qualifier Tone (ACD) 4-12 Call Transfer 2-46, 2-48 Caller ID Name/Number 2-33, A-4 Calling Number 2-168 Calling Station Handsfree Mode Override 2-40 Calling Station Tone Mode 2-40, 2-49 Camp-On 2-49 Button Flash Rate 2-50 Recall 2-51 Centrex Centrex/PBX Transfer 2-54 CO / PBX Programming 2-51 Off-Hook Preference 2-52 PBX Dialing Codes 2-55 Private Line Appearance 2-52 Programming S, #, and Hook-Flashes into Speed Dial 2-52 Centrex/PBX 2-51 CKTU 2-182 CKTU Feature Button 2-94 Class Of Service 2-56 Class of Service Station Day COS 2-58 Station Night COS 2-59 Class of Service - CO Line 2-57 Clear Alarm 2-271
Indexiii CO Call Transfer 2-48 CO Direction 2-87 CO Flexible Port Assignment 2-60 CO Line Access 2-62 Attributes 2-63 Button Flash Rate 2-74 CO Direction 2-87 CO Line Group Programming 2-69 CO Line Queue Button Flash Rate 2-83 Display Ring Assignments 2-74 DTMF Sending 2-66 Groups 2-68 Guard Timer 2-77 Identification 2-70 Identification Display 2-70 Incoming Ringing Assignment 2-72 Initializing Attributes 2-63 In-Use Hold (I-Hold) Flash Rate 2-80 Line Group Access - Station 2-68 Line Queuing 2-82 Loop and Pool Buttons 2-79 Loop Supervision 2-81 Printing Attributes 2-65 Queued CO Ringing Flash Rate 2-86 Recall CO Ringing Flash Rate 2-85 Release Timer 2-75 Reminder Ring Timer 2-86 Reseize Timer 2-76 Ringing Assignments 2-72 Ringing Options 2-84 Seize Timer 2-77 Transfer CO Ringing Flash Rate 2-85 Transmit Volume 2-78 CO Line - Queue 2-82 CO Loop and Pool 2-79 CO Port Parameters 2-88 CO Port Parametersand Feature Codes Printing 2-89 CO Ring Detect Timer 2-90 CO/PBX Lines (Toll Restrictions) 2-286 Computer Telephony Integration 2-182 Conference 2-90 Combinations 2-92 Conference / DISA Timer 2-92 Enable/Disable 2-91Connect Request 2-178 Cordless Key Telephone Unit Feature Button 2- 94 CTI 2-182 Custom Messages 3-6 D Daily Start Time Table (LCR) B-11 Data Errors Alarm 2-270 Data Terminal Program Codes Cross Reference E-4 Database Administration 2-95 Administration Password 2-96 Printout (Dump) 2-97 Upload/Download 2-228 Upload/Download Routine E-7 Database Administration Access 2-95 Database Initialization E-6 Database Programming Worksheets E-7 Day Ring - External 2-135 Default LCR Database B-15 Deny Table 2-281 Dial By Name 2-122 Dial Pulse Parameters 2-98 Sending 2-98 DID 2-99 Collect Timer 2-108 DID Digits 2-106 DID/TIE Signaling 2-107 Erasing a DID Table Entry 2-103 Incoming Signaling 2-107 Initialize DID-TIE Parameters 2-109 Name Assigned to DID Number 2-103 Phone Number Programming 2-102 Print DID-TIE Parameters 2-110 DID/ICLID Ringing Assignments 2-104 Direct Inward Dialing 2-99 Direct Inward System Access 2-110 Direct Station Selection 2-114 Direct Transfer Mode 2-115 Directed Call Pickup 2-45 Directory Dial
ivIndex Initialize Directory Dial Table Parameters 2- 120 Print Directory Dial Table Parameters 2-120 Directory Dialing 2-115 Directory List Programming 3-8 Directory Number (BRI) 2-160 Directory Number (PRI) 2-166 DISA 2-110 Access Code 2-111 Call Forwarding 2-112 CO-to-CO 2-113 Programming 2-111 DISA Timer 2-92 Disable Outgoing CO Line 3-12 Disconnect Timer 2-176 Distinctive Ring Tone Enabling/Disabling 2-124 Distinctive Ringing CO Line Distinctive Ring Tone 2-123 Ring Tone - Station (User Selectable) 2-125 DND 2-126 Do Not Disturb 2-126 Button Flash Rate 2-128 DSS/BLF Flash Rate 2-129 One Time Do Not Disturb 2-128 DSS 2-114 DSS / BLF Mapping Options 3-16 DTMF / Dial Pulse Programming 2-66 DTMF On/Off Time Operation 2-67 DTMF Sending 2-66 E ECOM E-10, E-11 Downloading Database E-11 Uploading Database E-10 EKTS 2-159 Erasing a DID Table Entry 2-103 Exception Code Table (LCR) B-7 Exclusive Hold 2-146 Flash Rate 2-146 Recall Timer 2-147 Exectutive Override Barge-In Warn Tone 2-133 Executive Override 2-129 Executive OverrideBlocking 2-131 Enable/Disable 2-129 Warning Tone 2-132 Executive/Secretary Pairs 2-134 Extended Key Telephone Service 2-159 External Day Ring 2-135 External Night Ring 2-135 F Feature Codes Printing 2-89 Fixed Station/Port Number 2-136 Flash 2-53 Rates (Programmable) 2-136 Timer 2-53 Flexible Button Assignment 2-137 Flexible Button Programming 2-138 Flexible Buttons Display Flexible Buttons 2-141 Flexible Numbering 2-142 Forced Account Codes (Toll Restrictions) 2-286 Forced Least Cost Routing B-15 Forward Override 2-39 Frame Slip Alarm 2-270 Framing (ISDN) 2-165 G Group Call Pickup 2-46 Group Listening 2-144 Guard Timer 2-77 H Handsfree Mode Override 2-40 Headset Mode 2-145 Hearing Aid Compatible 2-146 Hold Exclusive 2-146 Preference 2-148 System 2-148 System Hold Recall Timer 2-149 Hot Keypad 2-149 Hot Line 2-229 Hot Line / Ring Down 2-149 Hunt Group Initializing Parameters 2-151 Printing Parameters 2-152