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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

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    							Conference2-91
    Chapter 2 - Features and Operation
    Conference Enable/Disable
    Description
    The Conference Enable/Disable feature allows administering of the system conference
    feature on a per station basis for the ability of a station to initiate a conference.
    Programming Steps
    1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
    message displays:
    2. Enter the range of station numbers to be programmed. If only one station is being
    programmed, enter that number twice (100 100).
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    XXX-XXX = Station Range
    4. Press the CONFERENCE flexible button(FLASH 50, Page A, Button #3). The following
    message displays:
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disabled
    [1] = Enabled
    6. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT…Conference is enabled.
    STATION ATTRIBUTES
    SELECT A STATION RANGE
    If HOLD is pressed without entering a station range, ALL stations are selected.
    XXX - XXX PAGE A
    ENTER BUTTON NUMBER
    CONFERENCE 0-1
    ENABLED 
    						
    							2-92Conference
    Chapter 2 - Features and Operation
    Conference / DISA Timer
    Description
    The Conference/DISA Timer determines the time an unsupervised conference can continue
    after the initiator of the conference has exited.
    The Conference/DISA Timer setting is variable from 01-99 minutes. A 00 entry disables the
    timer and no automatic disconnect occurs.
    Programming Steps
    1. Press the CONFERENCE/DISA TIMER flexible button(FLASH 01, Button #9). The following
    message displays:
    2. Enter a valid number on the dial pad that corresponds to 01-99 minutes.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT…Conference/DISA Timer is set at 10 minutes.
    Conference Combinations
    Description
    Only stations that have conference enabled can institute a conference.
    
    						
    							Conference2-93
    Chapter 2 - Features and Operation
    5. If the next conference party is an outside line and a busy or wrong number is
    encountered, press one of the conference parties on hold. This drops the busy or wrong
    number party. Press the conference button again and repeat step 4.
    6. When last party answers, press the CONF button twice. (All parties are connected.)
    To exit a Conference (controller only) perform ONE of the following:
    1 -- Press the ON/OFF button to ON, press MUTE, then replace the handset (to monitor a
    conference).
    To exit a multi-line conference in progress:
    2 -- Press the HOLD button to place outside parties on hold. The Hold Timer starts. If one
    of the two parties is internal, that party is dropped.
    3 -- Press CONF and hang up or press the ON/OFF button to leave the other conference
    parties still connected in an unsupervised conference. The CONF button flashes and the
    timer starts. There is a warning tone before the other parties are dropped.
    To re-enter a Conference:
    When the controller re-enters the conference, the disconnect timer is reset.
    1. Lift handset to re-enter a monitored conference.
    2. To re-enter a conference placed on hold, repeat steps for establishing a conference.
    3. To re-enter an unsupervised conference, lift handset and press flashing CONF button. The
    CONF button lights steady and a confirmation tone sounds.
    To terminate a Conference, the conference initiator who is actively in the conference
    must:
    Replace handset or push ON/OFF button to OFF.
    To terminate an Unsupervised Conference:
    Press the flashing CONF button while on-hook, all parties are dropped.
    To terminate a party from a Conference (while in conference):
    1. Press line button of party to drop.
    2. Replace handset or press ON/OFF button.
    3. Lift handset or press ON/OFF button.
    4. Press flashing CONF button.
     SINGLE LINE TELEPHONE
    To set up a Conference with one external and one other internal station:
    1. Make outside call.
    2. Briefly depress and release the hookswitch to put the call on hold.
    3. Dial number of internal station you wish to add.
    4. When that station answers, briefly depress and release hookswitch again. All three parties
    will be connected. 
    						
    							2-94 Cordless Key Telephone Unit Feature Button
    Chapter 2 - Features and Operation
    To set up a Conference with Personal Park:
    1. While connected to an outside line, depress the hookswitch momentarily. The intercom
    dial tone sounds.
    2. Dial [438]. The first call is placed in personal park.
    3. Dial desired number for second call.
    4. Depress the hookswitch momentarily. The Intercom dial tone sounds.
    5. Dial [664]. All three parties are conferenced.
    6. Hang up to terminate the conference.
    Conditions
    »8-button digital/electronic telephones can assign a Conference button by using feature
    code 624.
    Cordless Key Telephone Unit Feature Button
    Description
    If a Cordless Key Telephone Unit (CKTU) is associated with the station, the FEAT Button on the
    CKTU may be assigned to function as any one (1) of the 24 Flexible Buttons on the telephone.
    This programming area defines which Flexible Button on the telephone is applied to the
    CKTU FEAT Button. Not all features are available to be assigned to the CKTU FEAT button.
    Programming Steps
    1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
    message displays:
    2. Enter the range of station numbers to be programmed. If only one station is being
    programmed, enter that number twice, e.g., [100 100].
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    Flexible button #19 (Page A) is lit.
    4. Pressbutton#20.ThedisplayupdatestoreflectcurrentprogrammingforPageB.
    XXX-XXX = Station Range STATION ATTRIBUTES
    SELECT A STATION RANGE
    If HOLD is pressed without entering a station range, all stations are selected.
    XXX - XXX PAGE B
    ENTER BUTTON NUMBER 
    						
    							Database Administration2-95
    Chapter 2 - Features and Operation
    5. Press the CORDLESS KEY flexible button (Flash 50, Page B, Button #17) to assign the
    FEAT Buttons. The following message displays:
    XX = Assigned FEAT Button (01-24 = Button 1-24, 01-30 for Large Screen Display telephone)
    00 = None
    DEFAULT…No button (00) is assigned to the FEAT.
    Database Administration
    Administration Access
    Description
    The Administration Access feature allows a station to access Database Administration. Each
    station can be enabled/disabled for system programming.
    Related Information
    Programming Steps
    1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
    message displays:
    2. Enter the range of station numbers to be programmed. If only one station is being
    programmed, enter that number twice (100 100).
    CORDLESS KEY BTN 00-30
    XX
    Station 100 always has programming access regardless of this setting.
    Quick Reference
    ➡Flash 86 Upload/Download Routine (Refer to“Database Upload/
    Download Routine”on page E-7.)
    STATION ATTRIBUTES
    SELECT A STATION RANGE
    If HOLD is pressed without entering a station range, ALL stations are selected. 
    						
    							2-96Database Administration
    Chapter 2 - Features and Operation
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    XXX-XXX = Station Range
    4. Press the ADMIN ACCESS flexible button (FLASH 50, Page A, Button #18).Thefollowing
    message displays:
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disable
    [1] = Enable
    6. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT…This feature is disabled.
    Conditions
    »A 24-button digital display telephone must be used for programming.
    »The Elite 30-Button Display Telephone cannot be used for programming.
    »The Electronic Telephone cannot be used for admin programming.
    »TheSingleLineTelephonecannotbeusedforadminprogramming.
    Administration Password
    Description
    The password used to enter customer database programming can be customized by the
    programmer. This lets the system administrator block unauthorized personnel from entering
    database admin.
    Programming Steps
    1. Press the ADMIN PASSWORD flexible button(FLASH 20, Button #2). The following
    message displays:
    2. Enter a valid number on the dial pad that corresponds with 0000-9999.
    XXX - XXX PAGE A
    ENTER BUTTON NUMBER
    ADMIN ACCESS 0-1
    DISABLED
    Care should be taken when changing the programming password so authorized
    personnel are not locked out, which could prevent or delay them from making
    necessary programming changes.
    ADMIN PASSWORD
    3226 
    						
    							Database Printout (Dump)2-97
    Chapter 2 - Features and Operation
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT…Admin Password is set for 3226.
    Database Printout (Dump)
    Description
    Through a system programming command, either portions of or a complete database dump
    can be printed using the RS-232C connector located on the Master Processor Board (MPB), on
    theXTS.
    The Print System Database command dumps the entire database as a permanent record
    which can serve as a hardcopy of the database. The system baud rate must match that of the
    printer or receiving device.
    Printing the entire database takes a while to print. The database is printed in the following
    order:
    Programming Steps
    1. Press the ENTIRE SYSTEM flexible button(FLASH 85, Button #8). The following message
    displays:
    2. To print the entire database, press the HOLD button. The display updates to indicate what
    portion of the database is printing.
    3. When the system finishes sending the database to the printer, a confirmation tone
    sounds.
    1. All System Parameters
    2. All CO Line Programming
    3. All CO Ports
    4. All Station Attributes
    5. All Station Ports
    6. Exception Tables (Allow/Deny/Special)
    7. System Speed Dial Numbers
    8. ICLID Ringing Assignment Table
    9. Directory Dialing Table
    10. Hunt Group Parameters (Bins 9020–9999)
    11. LCR Tables
    12. ICLID Parameters and Table(s)
    13. ACD*
    or UCD Group Parameters
    14. Voice Mail Group Parameters
    15. DID Translation Table
    16. DID-TIE Timers
    17. Verified Account Codes Table
    *This feature is available with optional software.
    PRINT DATABASE
    PRESS HOLD 
    						
    							2-98Dial Pulse Sending
    Chapter 2 - Features and Operation
    Dial Pulse Sending
    Description
    Each CO interface circuit for outside lines can be programmed to send dial pulse or DTMF
    signals. Dialing speed and break/make ratios are programmable.
    Dial Pulse Parameters
    Description
    The Dial Pulse option lets the installer adjust the dial pulse ratio and speed when using dial
    pulse (rotary) type signaling. By default, all lines are DTMF (tone) signaling. If pulse dialing is
    required, the individual outside line must be programmed for Dial Pulse (DP). When Dial
    Pulse is selected, this system-wide parameter must be set to determine the break/make ratio
    and the dial speed of the dial pulse signal.
    Programming Steps
    1. Press the DIAL PULSE flexible button(FLASH 41, Button #1). The following message
    displays:
    2. Enter a valid number (0–3) which corresponds with the following entries:
    [0] = 60/40 (RATIO), 10 pps (SPEED)
    [1] = 66/33 (RATIO), 10 pps (SPEED)
    [2] = 60/40 (RATIO), 20 pps (SPEED)
    [3] = 66/33 (RATIO), 20 pps (SPEED)
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT…60/40 10 pps
    Pulse Dial Inter-Digit Timer
    Description
    This governs the inter-digit time of the Pulse Dial Digits, rotary dial mode. The Pulse Dial Ring
    Timer setting is variable from 300-600 ms.
    This program code is only used when an outside (CO) line is programmed for Dial
    Pulse.
    DIAL PULSE
    60/4010PPS 
    						
    							Direct Inward Dialing2-99
    Chapter 2 - Features and Operation
    Programming Steps
    1. Press the PULSE DIAL I/D TIMER flexible button(FLASH 02, Button #5). The following
    message displays:
    2. Enter a valid number on the dial pad that corresponds to 300-600 ms.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT…Pulse Dial Ring Timer is set for 300 ms.
    Pulse-to-Tone Switchover
    Description
    When commanded, the system changes the signaling on an outside line from dial pulse to
    DTMF (tone), allowing the use of common carriers behind a dial pulse outside line. This can
    be done manually when dialing, or can be stored within a speed dial number.
    Operation
    To perform the change-over:
    Dial [
    ✳] on the dial pad. The remaining digit(s) is sent using DTMF.
    (The Pulse-To-Tone Switchover command may also be included in a speed dial bin.)
    Direct Inward Dialing
    Description
    This feature allows the number and name field of the LCD display on a direct inward dialing
    (DID) call to be presented to the ICLID port. Calls are identified in the SMDR field as Answered
    (I) or Unanswered (U) followed by the DID number. At least one DTMF receiver must be
    installed on the system.
    DID calls are treated as an incoming call and follow the same rules established for CO lines.
    DID information transferred from the network is captured and translated to direct a specific
    DID number to a specific station, ACD or Hunt group of stations, or Voice Mail group. The DID
    call appears at the destination station under an assigned LOOP or CO button.
    When receiving a DID call, the destination station hears the CO line ringing and the assigned
    CO or LOOP button flashes at the incoming CO line flash rate. The destination station then
    presses the flashing CO or LOOP button, is connected to the incoming DID call, and CO line
    ringing stops and the LED for the CO or LOOP button lights steady.
    If the outside caller disconnects from a two-party conversation, the Central Office opens the
    loop and returns the line to idle state. TheXTSDigital System detects the disconnect signal,
    release the line, and provides a busy tone to the keyset/SLT (unless the SLT is a VM port), and
    disconnects from the DID line. If the extension called hangs up the phone, the central office
    detects disconnects, and returns the line to the idle state.
    INT DIGIT PULSE 300-600
    300 
    						
    							2-100Direct Inward Dialing
    Chapter 2 - Features and Operation
    When entering DID Table programming, buttons on a digital phone are defined as shown:
    By default, all entries in the DID Table (000-999) have phone numbers assigned. Refer to
    Table 2-6: DID & ICLID Default Table Entriesfor additional information.
    The DID feature provides one-way direct inward dialing access to specific stations on specific
    DID lines from the public telephone network, without going through an Attendant
    answering position. DID capabilities refer to incoming calls only.
    The DID feature requires the DID Interface Board (DIDB) which provides four one-way DID
    circuits on theXTS. The system can accept from two to seven digits from the Central Office
    (CO).
    By default, all entries in the DID Table (000–999) have phone numbers assigned. The
    following table shows the default configuration for the DID Table entries and the ICLID
    Ringing assignments.
    ROUTE
    NUMBERPHONE
    NUMBERNAMECLEAR
    ENTRY
    ✺1Q✺2W✺3E✺4R
    BACK
    SPACE
    ✺5T✺6Y✺7U✺8I
    ✺9O✺10 P✺11 A✺12 S
    ✺13 D✺14 F✺15 G✺16 H
    UPDOWN
    ✺17 J✺18 K✺19 L✺20 ;
    ✺21 Z✺22 X✺23 C✺24 V 
    						
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