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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

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    							T- 1/ I S DN Al a r m Pro gra mmi n g 2-271
    Chapter 2 - Features and Operation
    Clear Alarm
    Description
    The Clear Alarm option allows the alarm condition reported to the Attendant Display to be
    cleared.
    Programming Steps
    1. Press the CLEAR ALARM flexible button(FLASH 47, Button #12). Button #12 LED is lit
    steady. The following message displays:
    2. Press the HOLD button to clear the alarm. A confirmation tone sounds.
    Minor Alarm
    Description
    If the error counter for an Alarm Code reaches the number programmed as a Minor Alarm
    within the time (in minutes) entered in the Time Period, the system reports a Minor Alarm
    condition. The Minor Alarm threshold setting is variable from 00 to 99 minutes.
    Programming Steps
    1. Press the MINOR ALARM flexible button(FLASH 47, Button #13). Button #13 LED is lit
    steady. The following message displays:
    2. Enter a valid number (00-99) on the dial pad which represents the threshold limit.
    3. Press the HOLD button to save the entry. A confirmation tone sounds and the display
    updates.
    DEFAULT…Minor Alarm threshold is set for 15 minutes.
    DATA ERRORS
    CLEAR ALARM PRESS HOLD
    DATA ERRORS 00-99
    MINOR ALARM 15 
    						
    							2-272 T-1/ISDN Alarm Programming
    Chapter 2 - Features and Operation
    Major Alarm
    Description
    If the error counter for an Alarm Code reaches the number programmed as a Major Alarm
    within the time (in minutes) entered in the Time Period, the system reports a Major Alarm
    condition. The Major Alarm threshold setting is variable from 00 to 99 minutes.
    Programming Steps
    1. Press the MAJOR ALARM flexible button(FLASH 47, Button #14).Button#14LEDislit
    steady. The following message displays:
    2. Enter a valid number (00-99) on the dial pad which corresponds to the time period limit.
    3. Press the HOLD button to save the entry. A confirmation tone sounds and the display
    updates.
    DEFAULT…Major Alarm threshold is set for 30 minutes and is variable from 00 to 99
    minutes.
    Time Period
    Description
    The Time Period option represents the length of time set for Minor and Major alarm
    conditions to occur.
    Programming Steps
    1. Press the TIME PERIOD flexible button(FLASH 47, Button #15). Button #15 LED is lit
    steady. The following message displays:
    2. Enter a valid number (00-99) on the dial pad which represents the time period limit.
    3. Press the HOLD button to save the entry. A confirmation tone sounds and the display
    updates.
    DEFAULT…Time Period is set for five (5) minutes.
    DATA ERRORS 00-99
    MAJOR ALARM 30
    DATA ERRORS 00-99
    TIME PERIOD 05 
    						
    							Text Messaging (Silent Response) 2-273
    Chapter 2 - Features and Operation
    Attendant Display - T-1 Alarms
    Description
    The Attendant Display option determines whether the first Attendant station should be
    notified of any T-1 alarm conditions when they occur.
    Programming Steps
    1. Press the ATENDANT DISPLAY flexible button(FLASH 47, Button #16). Button #16 LED is
    lit steady. The following message displays:
    2. Enter a valid number (0 or 1) on the dial pad.
    [0] = No alarm
    [1] = Alarm enabled
    3. Press the HOLD button to save the entry. A confirmation tone sounds and the display
    updates.
    DEFAULT…All alarm conditions are enabled to be sent to the first Attendant station LCD
    display.
    Operation
    The attendant can dial feature code [606] to clear any alarm from the display. It will not clear
    the condition, just clear the display.
    Text Messaging (Silent Response)
    Description
    The Text Messaging feature allows a station user to use text messages to respond to a caller
    that has either camped-on or has used the off-hook voice over (OHVO) feature to alert a busy
    station of a waiting call or message. The camped-on station may respond to the caller via the
    canned, custom, and silent response text (LCD) messages. The text messages appear on the
    calling party LCD display. The calling (originating) station and receiving station MUST be
    digital telephones. The receiving station MUST also be programmed to allow OHVO calls.
    DATA ERRORS 0-1
    ATT DISPLAY ENABLED 
    						
    							2-274 Text Messaging (Silent Response)
    Chapter 2 - Features and Operation
    Operation
    While receiving a Camp On, or OHVO call:
    The called party may press a preprogrammed Text Message button with a specific message
    [633+XX]. Example: [633] + [38] means a telephone calling the station receives the message
    WHO IS IT ?
    Additional messages (with their codes listed below) can also be sent as a text response:
     SINGLE LINE TELEPHONE
    Not applicable
    Conditions
    »If the station receiving the text message response was doing a Camp On, it receives a
    short burst of tone on the speaker, then the display shows the message that was
    activated by the called station.
    »If the station receiving the text message response is on an OHVO call, no tone is received.
    »All canned and custom messages may be used to respond to a calling party.
    »Text response messages automatically clear when the calling station (station receiving
    the messages) goes on-hook.
    »A station can receive only one message at a time.
    »Text messages may be chained (i.e., multiple messages sent to one caller).
    »Text message responses appear on the calling station and the receiving station (station
    activating text responses) LCD displays.
    »If the calling station is a non-LCD telephone, the receiving station receives error tone
    when responding via text messaging.
    »The receiving station may press a flexible button programmed as a Text Message button,
    [633+#]. Press this flexible button and dial the 2-digit message number (31–51) to
    respond to the calling station. DTMF digits are not heard by either party.
    [31] = I Will Take Call [42] = Is It Important ?
    [32] = Take Message [43] = Is It Urgent ?
    [33] = Transfer To Secretary [44] = Send Call To Voice Mail
    [34] = Put Call On Hold [45] = Park Call
    [35] = Call Back [46] = Out Of Office
    [36] = One Moment Please [47] = Put Call Through
    [37] = I Will Call Back [48] = I Am Busy
    [38] =Who Is It ? [49] = O.K.
    [39] =Is It Long Distance ? [50] = No
    [40] =Is It Personal ? [51] = Yes
    [41] =Is It An Emergency ? 
    						
    							Toll Restriction2-275
    Chapter 2 - Features and Operation
    »When silent messaging is used to respond to a call, the existing call of the called station is
    not disconnected while the messages are sent to the calling station.
    »The calling station must remain off-hook to receive silent messages.
    »If the receiving station responds with a text message, the text message displays on the
    LCD.
    »Each message may be programmed onto a flexible button, including a flexible button on
    a DSS/BLF console.
    To l l R e s t r i c t i o n
    Description
    TheXTSsystem offers a flexible means of applying toll restriction to stations or individuals.
    Dialing privileges (or toll restriction) is determined through assignment of station and CO line
    Class Of Service (COS).
    Several types of restriction can be derived simply by programming COS assignments and CO
    line access to stations. This may, in some cases, be all that is necessary. However, when a
    more complex or specific type of restriction is desired the system offers two Allow and two
    Deny tables along with four special tables.
    These tables can be programmed in a variety of ways to handle applications that are
    straightforward or applications that require a more complex arrangement. The Allow and
    Deny tables are assigned to stations based on their station Class of Service (COS) assignment.
    The calling station must be a display telephone and the receiving station must be
    a keyset. 
    						
    							2-276Toll Restriction
    Chapter 2 - Features and Operation
    The Station COS interacts with CO Line COS assignments to provide several different types of
    dialing privileges.
    The Allow and Deny tables enable entries of either general or specific allow and deny codes
    such as allowing all [1-800] type calls, and/or denying all [1]+ or [0]+ calls.
    The Allow and Deny tables allow a maximum of 8 digits to be entered as allow or deny digits.
    This enables entry of certain area codes or office codes that can specifically be allowed or
    denied.
    For example, the code [1-555-1212] may be entered in the Deny Table to deny local toll
    information calls. Each Allow Table contains 20 bins for entry of allow codes. Each Deny Table
    contains 10 bins for entry of deny codes.
    Rules for Setting Up Allow/Deny Tables
    Rule 1--- If both tables (Allow and Deny) have no entries, no restriction is applied.
    Rule 2--- If entries are made in the Allow Table and only there, then only those numbers are
    allowed. All other dialing is denied.
    Rule 3--- If entries are made in the Deny Table and only there, then only those numbers are
    denied. All other dialing is allowed.
    Rule 4--- If there are entries in both Allow and Deny tables, the Allow Table is searched first,
    and if a match is found, it is allowed. If a match is not found, the Deny Table is searched; if a
    match is found, the call is denied. If the number does not match an entry in either table, it is
    allowed.
    Table 2-23: Class of Service
    S
    T
    A
    T
    I
    O
    N
    C
    O
    SCO LINE CLASS OF SERVICE
    12345
    1Unrestricted Unrestricted Unrestricted Canned
    Restricted*Unrestricted
    2Table A Table A Unrestricted Canned
    Restricted*Unrestricted
    3Ta b l e B U n r e s t r i c t e d Ta b l e B C a n n e d
    Restricted*Unrestricted
    4Table A&B Table A Table B Canned
    Restricted*Unrestricted
    5Canned
    Restricted*Canned
    Restricted*Canned
    Restricted*Canned
    Restricted*Unrestricted
    6Intercom
    OnlyIntercom
    OnlyIntercom
    OnlyIntercom
    OnlyIntercom
    Only
    7Canned
    Restricted*Canned
    Restricted*Canned
    Restricted*Canned
    Restricted*Unrestricted
    *Canned Restriction: No [0], [1], [#], [*] as first dialed digit, and 7-digit dialing limitation; plus 1-800, 1-866,
    1-877, 1-888, 1-911, 1-611 are allowed, and 411, 976, and 555 numbers are denied. COS 7 allows all COS 5
    and 10-digit local dialing. 
    						
    							Toll Restriction2-277
    Chapter 2 - Features and Operation
    A special Do Not Care character (D) may be entered to allow or deny any digit dialed in
    that digit sequence.
    Special Reference Tables
    TheXTSsystem also offers four special tables that can be referenced from within the two
    Allow Tables.
    
    						
    							2-278Toll Restriction
    Chapter 2 - Features and Operation
    Entering Toll Table
    Description
    Alltolltableshavebeenconvenientlyplacedunderoneprogramcodetoallowentryofall
    toll restriction data.
    The buttons on the digital terminal are defined as shown below when entering the Toll
    Restriction programming area (FLASH 70):
    When the system searches the Allow and Deny tables, the entries are checked starting with
    Bin 01 and proceeding sequentially through the table to the last bin. In addition the Allow
    Table is always searched before looking at the Deny Table. Therefore, the entry order is
    important. Entries that are specific (e.g., [1716] ) are placed ahead of entries that are more
    general (usually include Do Not Care digits; e.g., [1 D 1] ).
    Once a match is found in the Allow Table that references a Special Table, the number dialed
    are checked for an allowed code in the Special Table. If a match is not found in the Special
    Table, the system continues to check for a match in the next Allow or Deny Table to check.
    The system does not return to the table that sent the call to the Special Table.
    Programming Steps
    If the system is in the programming mode, continue using the program codes. If starting to
    program here, enter the programming mode.
    1. PressFLASHand dial[70]. The following message displays:
    2. To program Allow/Deny tables, press the appropriate Table button and enter information
    as outlined in the following procedures.
    ALLOW
    TABLE ADENY
    TABLE AALLOW
    TABLE BDENY
    TABLE B
    ✺1Q✺2W✺3E✺4R
    SPECIAL
    TABLE 1SPECIAL
    TABLE 2SPECIAL
    TABLE 3SPECIAL
    TABLE 4
    ✺5T✺6Y✺7U✺8I
    AREA CODE
    TABLE 1AREA CODE
    TABLE 2AREA CODE
    TABLE 3DISPLAY
    TABLES
    ✺9O✺10 P✺11 A✺12 S
    ✺13 D✺14 F✺15 G✺16 H
    ✺17 J✺18 K✺19 L✺20 ;
    ✺21 Z✺22 X✺23 C✺24 V
    EX TABLES
    ENTER BUTTON NUMBER 
    						
    							Toll Restriction2-279
    Chapter 2 - Features and Operation
    3. To program Special Tables 1-3, it is necessary to associate an area code to the table. This is
    done by pressing the appropriate AREA CODE TABLE button and assign the area code.
    4. To display entries in any of the tables, press the DISPLAY TABLES button(FLASH 70,
    Button #12). Entries in the Allow/Deny tables display two at a time. Entries in the Special
    tables display six at a time in ascending order.
    Allow Table
    Description
    Each Allow Table contains 20 bin numbers. Each bin number may be up to 8 digits, including
    Do Not Care digits and Search Special Table commands. Entries into the Allow Table
    represent exceptions to numbers or codes that are to be allowed only if they would
    otherwise be restricted by an entry in the Deny Table.
    EXAMPLE
    If [1 555 1212] is allowed but [1+] numbers are denied, by an entry into the Deny Table,
    [1 555 1212] is entered into the Allow Table as an allowed number.
    
    						
    							2-280Toll Restriction
    Chapter 2 - Features and Operation
    The entry into the Allow Table would be entered as follows:
    
    						
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