Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Directory Dial2-121
Chapter 2 - Features and Operation
This is an example of the Directory Dial Table database printout.
Programming Steps
1. Press the DIRECTORY DIAL TABLE flexible button(FLASH 85, Button #10). The following
message displays:
LST
---
000
001
002
003
004
005
006
007
008
009
010
011
012
013
014
015
016
017
018
019
020
021
022
023
024
025
026
027
028
029
030
031
032
033
034
035
036
037
038
041
042
043
044
045
046
047
048BIN
---
100 
101 
102 
103 
104 
105 
106 
107 
108 
109 
110 
111 
112 
113 
114 
115 
116 
117 
118 
119 
120 
121 
122 
123 
124 
125 
126 
127 
128 
129 
130 
131 
132 
133 
134 
135 
136 
137 
138 
141 
142 
143 
144 
145 
146 
147 
148 NAME 049
050
051
052
053
054
055
056
057
058
059
060
061
062
063
064
065
066
067
068
069
070
071
072
073
074
075
076
077
078
079
080
081
082
083
084
085
086
087
088
089
090
093
094
095
096
097
098
099149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
193
194
195
196
197
198
199
Figure 2-9: Directory Dialing Table Printout
PRINTDIR-DIAL
PRESS HOLD 
						

							2-122Directory Dial
Chapter 2 - Features and Operation
2. To print the Directory Dialing Table parameters, press the HOLD button. The following
message displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
Dial-By-Name
Description
The system allows station users to dial extension numbers, or speed bins, by entering the
name of a person that has been programmed for that station. The system database allows
entry of a name (alphanumeric) up to 24 characters in length for each station. The
programmed name can be used for dial-by-name station users and in directory dialing. This
feature should not be confused with theName In Displayfeature.
Operation
1. DialtheDial-By-Namecode[6✳] on the dial pad,
-or-
Press the preprogrammed DIAL-BY-NAME flexible button.
2. Dial person’s last name on the keypad as shown:
Figure 2-10: Dial-By-Name Keypad Map
EXAMPLE -- To search for the name BROWN, press [2][7][6][9][6].

						

							Distinctive Ringing2-123
Chapter 2 - Features and Operation
Conditions
»The system dials the station that matches the dialed name when a unique match is found.
If multiple names are located (found) after eight digits, the first one is dialed.
»Names are entered as part of the system attributes database. Numbers may be entered as
part of a name. To avoid conflicts, all names must have a unique numerical sequence.
Distinctive Ringing
CO Line Distinctive Ring Tone
Description
The ring tone signal used to notify stations of an incoming call can be changed in
administrative programming to provide distinctive ringing on a per CO line basis. A
distinctive ring tone can be programmed for each CO line that is used to ring each station.
The system provides 36 different ring tones that can be selected for each CO line in the
system.
Programming Steps
1. PressFLASHand dial[40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible Button #19 (Page A) is lit.
4. Press the Page B flexible button (Button #20). The following message displays:
XXX-XXX = CO Line Range
Distinctive CO Ring Tone overrides station distinctive ring tone.
CO LINE ATTRIBUTES
SELECTACOLINERANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX PAGE B
ENTER BUTTON NUMBER 
						

							2-124Distinctive Ringing
Chapter 2 - Features and Operation
5. Press the RING TONE flexible button(FLASH 40, Page B, Button #9). The following
message displays:
6. Enter a valid number on the dial pad to change this feature.
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Ring Tone is set for 00 (697/770).
Enabling/Disabling Distinctive Ring Tone
Description
The distinctive ring tone feature must be enabled and disabled in admin programming.
Programming Steps
1. Press the CO RING TONE flexible button(FLASH 06, Button #2). The following message
displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the tone ring signal.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…CO Ring Tones is enabled.
RING TONE 00-35
00
Table 2-10: Ringing Tones
Tone# Freq Tone# Freq Tone# Freq Tone # Freq
00 697/770 10 770/1209 20 852/0 30 1336/1477
01 697/852 11 770/1336 21 941/1209 31 1336/1633
02 697/941 12 770/1477 22 941/1336 32 1336/0
03 697/1209 13 770/1633 23 941/1477 33 1477/1633
04 697/1336 14 770/0 24 941/1633 34 1477/0
05 697/1477 15 852/941 25 941/0 35 1633/0
06 697/1633 16 852/1209 26 1209/1336
07 697/0 17 852/1336 27 1209/1477
08 770/852 18 852/1477 28 1209/1633
09 770/941 19 852/1633 29 1209/0
Tone Duration = 50 ms/50 ms
CO RING TONES 0-1
ENABLED 
						

							Distinctive Ringing2-125
Chapter 2 - Features and Operation
Ring Tone - Station (User Selectable)
Description
The ring tone signal that notifies stations of an incoming call can be changed by each station
user to provide distinctive ringing among a group of stations. Each station user may select a
distinctive ringing tone used to ring their station. The system provides 36 different ring
patterns from which station users may select.
Operation
To select a distinctive ring tone for a station:
1. Dial the Ring Tone program code [695] on the dial pad. The following message displays:
2. Enter a valid tone number. The telephone speaker sounds a steady tone that correlates to
the 2-digit entry. The 2-digit tone number displays in the lower left corner of the LCD
display.
3. When the desired tone is selected (default ringing code is set to 00), press the SPEED
button to save it as the tone to present when the station is tone rung. A confirmation
tone sounds.
The ringing choices are as follows:
Conditions
»Station users may listen to all tones by dialing the 2-digit codes one after another. The
tone that is sounding when the SPEED button is pressed is saved as that station’stone
ringing selection.
»A station’s tone ringing selection is maintained in a battery protected area of memory.
Therefore, if a system experiences a power failure or a soft or hard restart, the tone
ringing selection is restored.
ENTER RING TONES 00-36
XX PRESS SPEED TO SAVE
Table 2-11: Ringing Tones
Tone# Freq Tone# Freq Tone# Freq Tone # Freq
00 697/770 10 770/1209 20 852/0 30 1336/1477
01 697/852 11 770/1336 21 941/1209 31 1336/1633
02 697/941 12 770/1477 22 941/1336 32 1336/0
03 697/1209 13 770/1633 23 941/1477 33 1477/1633
04 697/1336 14 770/0 24 941/1633 34 1477/0
05 697/1477 15 852/941 25 941/0 35 1633/0
06 697/1633 16 852/1209 26 1209/1336 36 No Ring
07 697/0 17 852/1336 27 1209/1477
08 770/852 18 852/1477 28 1209/1633
09 770/941 19 852/1633 29 1209/0
Tone Duration = 50 ms/50 ms 
						

							2-126Do Not Disturb
Chapter 2 - Features and Operation
»The tone selected provides TONE ringing normal or muted to the station whenever the
station is commanded to tone ring (i.e., this excludes Camp On tone programming
confirmation tones or other specific tones not considered TONE ringing).
»The selected tone is used to notify the station in the following cases:
-IncomingCOCall
-IncomingIntercomCall
- Transferred CO Line
- Recalling CO Line
- Call Back Notification
- Message Wait Call Back
- All Types of Forwarded Calls
- Executive/Secretary calls
-LineQueueCallBack
-LCRQueueCallBack
»Distinctive ringing (per CO Line) supersedes station ring tone.
Do Not Disturb
Description
Placing a keyset in Do Not Disturb (DND) eliminates incoming outside line ringing, intercom
calls, transfers and paging announcements. A ringing station may go into DND to silence
ringing. The Attendant can override a station in DND. Stations in DND can continue to make
normal outgoing calls.
Stations can be individually allowed or denied the ability to place their telephone in Do Not
Disturb. By default, Do Not Disturb is enabled at all stations. Attendants cannot utilize DND.
One-time do not disturb allows a station user to turn off muted ringing that occurs while off
hook (handset or ON/OFF) on another call. Useful when having an important conversation
and do not wish to be disturbed by ringing. The station, while off hook, (ON/OFF or handset)
depresses the DND button which eliminates muted ringing. When the station goes on-hook
the DND button is extinguished and DND is cancelled.
Programming Steps
1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
message displays:
STATION ATTRIBUTES
SELECT A STATION RANGE 
						

							Do Not Disturb2-127
Chapter 2 - Features and Operation
2. Enter the range of station numbers to be programmed. If only one station is being
programmed, enter that number twice (100 100).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
XXX-XXX = Station Range
4. Press the DO NOT DISTURB flexible button(FLASH 50, Page A, Button #2). The following
message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Do Not Disturb is enabled at all stations.
Operation
To activate Do Not Disturb:
Press the preprogrammed DND button (DND button lights steady), or dial [631] on the
8-button keyset. The DND button can be pressed while the phone is ringing to stop the
ringing.
To remove Do Not Disturb:
Press the preprogrammed DND button or dial either [631] or [662]. The button LED
extinguishes and DND cancels.
 SINGLE LINE TELEPHONE
To activate Do Not Disturb:
1. Lift the handset.
2. Dial [631].
3. Replace the handset.
If HOLD is pressed without entering a station range, ALL stations are selected.
XXX - XXX PAGE A
ENTER BUTTON NUMBER
DO NOT DISTURB 0-1
ENABLED 
						

							2-128Do Not Disturb
Chapter 2 - Features and Operation
To remove Do Not Disturb:
1. Lift the handset.
2. Dial [631] or [662].
3. Replace the handset.
Conditions
»Calling stations receive a DND audible tone.
»Attendants do not have DND capability.
»DND capability is programmable on a per-station basis.
One-Time Do Not Disturb
Description
Prevents calls from ringing at your station while you are on a call. The One-Time DND
condition automatically cancels when you end your call.
Stations can be individually allowed or denied the ability to place their telephone in Do Not
Disturb. Attendants cannot utilize DND.
Operation
To activate One-time Do Not Disturb:
Press the preprogrammed DND button while you are off-hook and connected to a CO line or
intercom call. The DND button LED lights and off-hook tones at your station cancel.
To cancel One-time Do Not Disturb:
Replace handset. The DND button LED extinguishes and DND cancels.
Do Not Disturb Button Flash Rate
Description
The Do Not Disturb Button flash rate is the rate at which your Do Not Disturb button flashes
when you place your station in a Do Not Disturb mode. This flash rate can be programmed to
29 different options identified in the flash rate table. This enables the programmer to
customize the key system configuration to desired flash rates.
Programming Steps
1. Press the DND BTN flexible button(FLASH 07, Button #18). The following message
displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer toTable 2-13 on page 2-137.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Do Not Disturb Button flash rate is set for Red Steady On (01).
DND BTN 00-28
RED STEADY ON 
						

							Executive Override2-129
Chapter 2 - Features and Operation
Do Not Disturb - DSS / BLF Flash Rate
Description
TheDoNotDisturbDSS/BLFflashrateistherateatwhichaDSSbuttonofastationflashes
when you are in a Do Not Disturb mode. This flash rate can be programmed to 29 different
options identified in the flash rate table. This enables the programmer to customize the key
system configuration to desired flash rates.
Programming Steps
1. Press the DND–DSS/BLF flexible button(FLASH 07, Button #6). The following message
displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer toTable 2-13 on page 2-137.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Do Not Disturb DSS/BLF flash rate is set for a Red 60 ipm Double Wink (04).
Executive Override
Description
The Executive Override feature lets certain stations be designated as Executive stations with
the ability to override and barge-in on other key sets engaged in a CO line or intercom
conversation. If Supervisor Monitor with barge-in function is allowed, this feature MUST be
disabled. An optional warning tone is programmed on a system-wide basis to enable or
disable the tone. This tone is presented to all parties prior to actual cut through of the third
party.
Supervisor Barge-In can be programmed in [FLASH 50, Page A, Button #12].
Executive Override - Enable/Disable
Description
This system programmable option enables or disables a warning tone when the station
marked as an executive is cut-thru to the conversation. This is useful for ACD agent
supervisors or training personnel who require a service observing option.
DND DSS / BLF 00-28
RED 60 IPM DBL WINK
The Executive Override Blocking feature (FLASH 50, Page A, Button #13) allows or
disallows an Executive to override an extension. This prevents an extension with
override capability from overriding designated stations. 
						

							2-130Executive Override
Chapter 2 - Features and Operation
A separate condition has been added to this feature which allows or disallow an Executive to
override an extension. This prevents an extension with override capability from overriding an
Executive’s station.
Programming Steps
1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
message displays:
2. Enter the range of station numbers to be programmed. If only one station is being
programmed, enter that number twice (100 100).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
XXX-XXX = Station Range
4. Press the EXECUTIVE OVERRIDE flexible button(FLASH 50, Page A, Button #4).The
following message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
Use of this feature when the Executive Override warning tone is disabled may be
interpreted as a violation of federal, state or local laws, and an invasion of privacy.
Check applicable laws in your area before intruding on calls using this feature.
A change in volume may occur on the CO line or intercom call after the barge-in
occurs.
STATION ATTRIBUTES
SELECT A STATION RANGE
If HOLD is pressed without entering a station range, ALL stations are selected.
XXX - XXX PAGE A
ENTER BUTTON NUMBER
EXEC OVERRIDE 0-1
DISABLED
Use of this feature when the Executive Override Warning Tone is disabled may
be interpreted as a violation of federal, state, or local laws, and an invasion of
privacy. Check applicable laws in your area before intruding on calls using this
feature.