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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
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Privacy Release2-221 Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the PRIVACY flexible button(FLASH 40, Page A, Button #5). 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. Disabling Privacy Function: The system can be programmed to eliminate CO Line Privacy, which allows another station to join existing outside line conversations as follows:
2-222Privacy Release Chapter 2 - Features and Operation Per Station Option Description The system provides privacy on all communications in the system which prevents other stations from accidentally entering an existing conversation. However, the system provides the ability for a station to join an existing outside CO line conversation (on a per station basis). Each station can be granted the privilege to join an existing CO line conversation by simplypressingtheCOlinebuttonofaCOlineinuse. Privacy on an SLT can be useful in situations where a modem is using the SLT port for data transmission.Disabling this feature lets data transfer proceed without being interrupted with a Camp On tone. Both the station and the CO Line must have Privacy disabled before the system allows cut-through.
Private Line2-223 Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: XXX-XXX = Station Range 4. Press the PRIVACY flexible button(FLASH 50, Page A, Button #5). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT…Privacy is enabled for all stations. SINGLE LINE TELEPHONES 1. Enter a 0 or 1 on the dial pad to enable/disable the Camp On feature. [0] = No Camp On is allowed [1] = Camp On is allowed 2. Press HOLD to save the entry. A confirmation tone sounds. Private Line Description Private line programming allows certain lines to ring at a specific station only. When placed on Hold, these lines are active at the programmed station only. A private line can be transferred to other stations, provided the station receiving the call has a loop button or direct appearance of that CO line. Refer to“CO Line Group Programming”on page 2-69and “Flexible Button”on page 2-138. XXX - XXX PAGE A ENTER BUTTON NUMBER PRIVACY 0-1 ENABLED Disabling the privacy feature may be limited by federal, state, and local law, so check the relevant laws in your area before disabling privacy.
2-224Recall Chapter 2 - Features and Operation Recall Answering a Recall Description When an outside line remains on hold for an extended period of time, a recalling ring reminder is sent back to the originating station first and if not answered, recalls the attendant station. Operation (If Preferred Line Answer is enabled, skip step 1.) 1. Press outside line, Loop or Pool button flashing at very fast rate. 2. Lift handset or press ON/OFF button to converse. Transfer Recall Timer Description The Transfer Recall Timer determines the time a transferred call rings at the station receiving the transfer before it recalls the station making the transfer. If unanswered by that station, the call recalls the attendant. The Transfer Recall Timer setting is variable from 000-300 seconds. A 000 entry disables the timer and there is no recall. Programming Steps 1. Press the TRANSFER RECALL flexible button(FLASH 01, Button #4). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 000-300 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Transfer Recall Timer is set for 45 seconds. TRANSFER RECALL 000-300 045
Repeat Redial2-225 Chapter 2 - Features and Operation Repeat Redial Description The Repeat Redial feature allows a digital key station to press a flexible button and redial a busy or no-answer number after a specific interval. The user is signaled via a queue call back indication. The RPT REDIAL flexible button flashes at the call back rate of 120 ipm for 15 seconds. If the station:
2-226Relay Programming Chapter 2 - Features and Operation To activate a redial: Press the preprogrammed REDIAL flexible button, -or- Press the ON/OFF button, -or- Lift the handset, line is seized and number is dialed. If the user receives a busy/no answer, they may repeat the step to activate another redial. To cancel the operation: Press the preprogrammed REDIAL flexible button. A confirmation tone sounds and the Auto Redial function is cancelled. SINGLE LINE TELEPHONE Not applicable Conditions »Once the user presses the preprogrammed flexible button, the timer applies when the user enters a digit. After a digit is entered, the inter-digit timer applies between the digits. Relay Programming Description There are four relays on the MISB and three relays on the RAU that can be programmed to perform certain functions. These functions are loud bell (to control a customer-provided ringing device to external areas), external page control, RAN Start, PFTU control, and CO Line control (to control ancillary equipment). When programmed as CO Line Control and assigned to a CO Line, the corresponding contact closes whenever that CO line is accessed by a station. Programming Steps 1. PressFLASHand dial[14]. Button #1 is lit to indicate Relay #1 is selected. The following message displays: X=1-7 YYYYYYYYYYYY = Ext Page Zone 1-3, LBC Sta XXX, Ran Start X, CO Control XX, PFTU RELAY 1RELAY 2RELAY 3RELAY 4 ✺1Q✺2W✺3E✺4R RELAY 5RELAY 6RELAY 7 ✺5T✺6Y✺7U✺8I RELAY X TYPE YYYYYYYYYYYY
Remote Administration2-227 Chapter 2 - Features and Operation 2. Press the button that corresponds to the desired relay. That button lights. Enter one of the following sequences on the keypad: [1] + [1, 2, or 3] First three External Page Zones [2] + [1 through 8] = RAN Start (RAN Announcement Tables 1-8) [3] = PFTU Control [4] + STA # = Loud Bell [5] + CO # = CO Line Control [0] = Disables Relay 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Each time the user presses a relay button, the LCD updates with the relay number and the function assigned to it. Remote Administration Description The Remote Administration feature allows authorized personnel to access the administration programming via a terminal device (portable telephone device or personal computer with communications software package). The feature permits the review and entry of the customer database in the same manner as via the digital telephone. The terminal device can be connected directly to the RS-232C connector on the Main Processing Board (MPB) on theXTS, or can be accessed by a telephone modem linking the RS-232C connector (via a CO line) to a remote location. When entering the system remotely via a terminal device, access to the 19.2K baud modem is available. Program Mode Entry Refer to“Program Mode Entry (Data Terminal or PC)”on page E-6. Modem Answer Timer Description The Modem Answer Timer determines how long the On Board modem provides a carrier tone to a distant modem. If a connection is not made at the end of this timer, the On Board modem hangs up. The Modem Answer Timer setting is variable from 25-999 seconds. Programming Steps 1. Press the MODEM ANSWER TIMER flexible button(FLASH 02, Button #4). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 025-999 seconds. MODEM ANSWER T/O 025-999 25
2-228 Remote System Monitor And Maintenance Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Modem Answer Timer is set for 25 seconds. Database Upload/Download Description Database Upload/Download provides a maintenance facility which is added to the Remote Administration routine. This routine permits downloading of the database to a PC, when a software change is made or when the system must be initialized and reprogrammed. The routine facilitates the programming of a database on an in-house system which can be downloaded to a PC, and then uploaded to a system in the field. After the system maintenance is completed, the file saved in the PC can then be uploaded to the system. Refer to“Database Upload/Download Routine”on page E-7for detailed instructions. Remote System Monitor And Maintenance Maintenance Description The Remote Maintenance feature allows the Interconnects’technical staff to review the system configuration data and individual card slot configuration data. This can be done on-site using a data terminal or remotely using a modem to access a remote data terminal. When entering the system remotely via a terminal device, access to the 19.2K baud modem is available. Monitor Description The Remote Monitor feature provides remote access to the installed system for diagnostic purposes. These capabilities benefit Service personnel enabling them to support the end user remotely. Different levels of access, via password, allows authorized personnel to trace, monitor, and up-load critical information directly from theXTS. This provides a more accurate means of acquiring system information that leads to a quick resolution of problems that may occur. This is all done without interfering with ongoing call processing or normal system operation, and in many cases may be performed without a site visit. Capabilities reserved for this high-level troubleshooting also include:
Ring Down/Hot Line/Off-Hook Preference 2-229 Chapter 2 - Features and Operation Ring Down/Hot Line/Off-Hook Preference Description The Off-Hook Preference feature lets a key station user automatically have a flex button selected when going off-hook or when pressing the ON/OFF button. An SLT user may have a particular CO line or a CO line group selected automatically when going off-hook. This may be established in programming so that key station users can select and/or change their off-hook preference through the use of a dial code [691]+BB (01-24). Dialing [691]+00 disables Off-Hook Preference. This user programmable preference may be allowed or denied in programming. Auto Feature Access -- In addition to Auto Line Access, digital telephones have the ability to have their off-hook preference select a DSS or feature button upon going off-hook or pressing the ON/OFF button. Auto Line Access -- Each station, key or SLT, may have their phone programmed to access a particular CO Line (such as a private line or a line from a group of CO lines) upon going off-hook. This is useful in Centrex or PBX applications when station users have dedicated lines. Outside line dial tone is received just by going off-hook, without the need to dial an access code. Hot Line/Ring Down -- Each station, key or SLT, may be programmed to immediately call or ring down a particular station or outside number upon going off hook. This is done by programming the station’s Off-Hook Preference to activate a DSS or Speed Dial feature key. This feature can be overridden if the station user selects a CO line first when going off-hook. Intercom Access -- When Off-hook Preference is enabled, at a key station, that station may still obtain intercom dial tone for accessing internal stations or other system features. This is done either by pressing a DSS button or dialing their own intercom station number prior to going off-hook. User Programmable Preference -- Based on a station programmable option, digital telephones may be given the ability to enable, disable, or change their Off-hook Preference by dialing a code. This option can be denied in station programming on a per key station basis. Programming Steps 1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following message displays: 2. Enter the range of station numbers to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. STATION ATTRIBUTES SELECT A STATION RANGE If HOLD is pressed without entering a station range, all stations are selected.
2-230 Ring Down/Hot Line/Off-Hook Preference Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. 4. Pressbutton#20.ThedisplayupdatestoreflectcurrentprogrammingforPageB. XXX-XXX = Station Range 5. Press the OFF-HOOK PREF flexible button(FLASH 50, Page B, Button #10). The following message displays: 6. Enter a valid button number (01–24) or (00) to indicate no specific button is preferred. (SLTs use [01] to enable or [00] to disable.) 7. Enter a 0 or 1 to disable/enable the Off-Hook Preference as follows: [0] = Disables programmable preference so users may not change the off-hook preference as set in programming. Also use for SLT stations. [1] = Enables programmable preference to key station users so that they may change the off-hook preference through a user dial code. 8. Press HOLD. A confirmation tone sounds and the display updates. DEFAULT…All digital telephones can change their preference but no button is assigned (00). Operation If your phone has been programmed for Off-Hook Preference, you can access an outside line, or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of a specific button and can be programed by a station user or a database administration programmer using code [691] + the button number. While Off-Hook Preference is enabled, you may access internal intercom dial tone as follows: 1. Press the preprogrammed ICM button, -or- Dial your intercom number. (Do not lift handset or press ON/OFF button before dialing intercom number.) LED lights steady and intercom dial tone sounds. 2. Dial an internal station or feature access code. XXX - XXX PAGE B ENTER BUTTON NUMBER OFF HOOK PREFENCE BTN XXY 00 ENABLED