Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							STARPLUSTM Triad
Technical Manual
Issue 1 - October, 2001  Part Number: 3050-00 
						

							Regulatory Information (U.S.A.)
The Federal Communications Commission (FCC)
established rules to allow the direct connection of the
XTS to a telephone network. Certain actions must be
undertaken or understood before the connection of
customer provided equipment is completed.
Telephone Company Notification
Before connecting the XTS to the telephone network,
the local serving telephone company must be given
advance notice of intention to use customer provided
equipment, and must be provided with the following
information:
Telephone Numbers
The telephone numbers to be connected to the system.
XTS System Information
†The Ringer Equivalence Number is also located on 
the KSU: 1.3B
†The USOC jack required for direct interconnection 
with the telephone network: RJ11C
FCC Registration Numbers:
†For systems configured as a key system: (button 
appearances) KF: 5JYKOR-45504-KF-E
†For systems configured as a Hybrid system: (dial 
access codes) MF: 5JYKOR-45505-MF-E
Incidence of Harm
If the telephone company determines that the customer
provided equipment is faulty and possibly causing harm
or interruption to the telephone network, it should be
disconnected until repairs can be made. If this is not
done, the telephone company may temporarily
disconnect service.
Changes in Service
The local telephone company may make changes in its
communications facilities or procedures. If these
changes affect the use of the 
XTS or compatibility with
the network, the telephone company must give written
notice to the user to allow uninterrupted service.
Maintenance Limitations
Maintenance on the XTS System must be performed
only by the manufacturer or its authorized agent. The
user may not make any changes and/or repairs except as
specifically noted in this manual. If unauthorized
alterations or repairs are made, any remaining warranty
and the software license for the system will be voided.
Hearing Aid Compatibility
All XTS Digital Terminals are Hearing Aid Compatible, as
defined in Section 68.316 of Part 68 FCC Rules and
Regulations.
UL/CSA Safety Compliance
The XTS System has met all safety requirements and was
found in compliance with the Underwriters Laboratories
(UL) 1459. This system is authorized to bear the “NRTL/C”
marking.
Notice of Compliance
The XTS System complies with rules regarding radiation
and radio frequency emissions by Class A computing
devices. In accordance with FCC Standard 15 (Subpart J),
the following information is supplied to the end user:
“This equipment generates and uses RF energy
and if not installed and used in accordance with
the Instruction Manual, may cause interference to
Radio Communications. It has been tested and
found to comply with the limits for a Class A computing
device, pursuant to Subpart J of Part 15 of the FCC Rules,
which are designed to provide reasonable protection
against such interference, when operated in a commercial
environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user, at
his own expense, will be required to take whatever
measures may be required to correct the interference.”
Toll Fraud and DISA Disclaimer
“While this device is designed to be reasonably secure
against intrusions from fraudulent callers, it is by no
means invulnerable to fraud. Therefore, no express or
implied warranty is made against such fraud including
interconnection to the long distance network.”
“While this device is designed to be reasonably secure
against invasion of privacy, it is by no means
invulnerable to such invasions. Therefore, no express or
implied warranty is made against unlawful or
unauthorized utilization which results in the invasion of
one’s right of privacy.”
Vodavi has made every reasonable effort to ensure that
this product works in most business environments.
However, there may be some environments (RFI and EFI)
in which this product may not work properly. In such
cases, it is the responsibility of the installer to take the
necessary actions to correct the situation.
This product is tested and found to be Year 2000 ready.
Vodavi shows 00 as the year in SMDR output and on LCD
displays. 
						

							STARPLUSTMTriad
XTS
Digital Key Telephone System
System Programming & Operation 
						

							Copyright © 2001 VODAVI Technology, Inc.
All Rights Reserved
This material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorized Dealers only.
Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited
and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any time and without notice. The information
furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in
all cases.
STARPLUS,TriadTM,andXTSare registered trademarks of VODAVI Technology, Inc.
mlj/2001 Issue Release Date Changes
1 10-01 Initial Release
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Technology, Inc.products are not authorized for and should not be used
within Life Support applications. Life Support systems are equipment intended to
support or sustain life and whose failure to perform when properly used in
accordance with instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Technology, Inc.warranty is limited to replacement of defective
components and does not cover injury to persons or property or other consequential
damages. 
						

							Contentsi
Contents
1 Introduction
General Description ................................................................................................................................ 1-2
System Features ................................................................................................................................ 1-3
Digital Keyset Telephones ............................................................................................................. 1-4
Digital Keyset/Button Diagram ....................................................................................................1-6
2 Features and Operation
About This Manual .................................................................................................................................. 2-2
Content Summary ............................................................................................................................ 2-2
Manual Format & Description ...................................................................................................... 2-3
911 Feature ................................................................................................................................................ 2-4
911 Attendant Alert ......................................................................................................................... 2-4
Enhanced 911 Integration ............................................................................................................. 2-5
Enhanced 911 Power Failure Station ......................................................................................... 2-6
Account Code ............................................................................................................................................ 2-7
Account Codes - Forced ................................................................................................................. 2-7
Account Codes - Traveling COS (Verified) ................................................................................ 2-9
Initialize Verified Account Code Table ...................................................................................... 2-11
Print Verified Account Codes .......................................................................................................2-12
Answering Machine Emulation ........................................................................................................... 2-13
Attendant Assignment / Features ...................................................................................................... 2-14
Automatic Call Distribution (ACD) ..................................................................................................... 2-14
Automatic Privacy .................................................................................................................................... 2-15
Background Music ................................................................................................................................... 2-15
Battery Back-Up (Memory) ................................................................................................................... 2-16
Baud Rate Assignments ......................................................................................................................... 2-16
Cabinet/Card Programming ................................................................................................................ 2-18
Call Back ...................................................................................................................................................... 2-20
Manual Callback ................................................................................................................................ 2-20
Automatic Call Back Timer ............................................................................................................ 2-21
Auto Callback - DSS / BLF ............................................................................................................... 2-21
Message Callback - DSS / BLF Flash Rate .................................................................................. 2-22
Call Coverage ............................................................................................................................................. 2-22
Call Coverage Ring Timer ............................................................................................................... 2-24
Call Forward ............................................................................................................................................... 2-25
Call Forwarding ................................................................................................................................. 2-25
Call Forward - All Calls ..................................................................................................................... 2-26
Call Forward - Busy ........................................................................................................................... 2-27
Call Forward - Busy / No Answer ................................................................................................. 2-28
Call Forward - Follow Me ............................................................................................................... 2-29
Call Forward - No Answer .............................................................................................................. 2-30 
						

							iiContents
Call Forward - External (Off-Net) ................................................................................................. 2-31
Call Forward No Answer Timer .................................................................................................... 2-32
Call Forward Button Flash Rate .................................................................................................... 2-32
Call Forward Display ........................................................................................................................ 2-33
Call Forward - Preset ............................................................................................................................... 2-33
Preset Call Forward - Station ........................................................................................................ 2-34
Preset Call Forward - CO Line .......................................................................................................2-36
Preset Forward Voice Mail ID ........................................................................................................2-37
Preset Forward Timer (Incoming Call to a Destination) ...................................................... 2-38
Preset Forward Timer (Incoming Call to a Station) ............................................................... 2-39
Calling Forward Override ...................................................................................................................... 2-39
Calling Station Handsfree Mode Override ...................................................................................... 2-40
Calling Station Tone Mode Override .................................................................................................2-40
Call Park ....................................................................................................................................................... 2-40
Call Park - System .............................................................................................................................. 2-40
Call Park Recall Timer ...................................................................................................................... 2-41
Call Park - Personal ........................................................................................................................... 2-42
Call Park - Station .............................................................................................................................. 2-43
Call Pickup .................................................................................................................................................. 2-44
Directed Call Pickup ......................................................................................................................... 2-45
Group Call Pickup ............................................................................................................................. 2-46
Call Transfer ............................................................................................................................................... 2-46
Ringback on Transfer ....................................................................................................................... 2-48
Unanswered CO Call Transfer .......................................................................................................2-48
Calling Station Tone Mode ................................................................................................................... 2-49
Camp On ..................................................................................................................................................... 2-49
Camp On Button Flash Rate ..........................................................................................................2-50
Camp On Recall ................................................................................................................................. 2-51
Centrex/PBX ............................................................................................................................................... 2-51
CO / PBX Programming .................................................................................................................. 2-51
Off-Hook Preference ........................................................................................................................ 2-52
Private Line Appearance ................................................................................................................ 2-52
Programming
✳, #, and Hook-Flashes into Speed Dial ....................................................... 2-52
Centrex/PBX Flash ............................................................................................................................ 2-53
Centrex/PBX Flash Timer ................................................................................................................ 2-53
Centrex / PBX Transfer .................................................................................................................... 2-54
PBX Dialing Codes ............................................................................................................................ 2-55
Class Of Service ......................................................................................................................................... 2-56
Class of Service - CO Line ............................................................................................................... 2-57
Station Day Class of Service .......................................................................................................... 2-58
Station Night Class of Service ....................................................................................................... 2-59
CO Flexible Port Assignment ............................................................................................................... 2-60
CO Line - Access ....................................................................................................................................... 2-62
CO Line Attributes ................................................................................................................................... 2-63
Initialize CO Line Attributes .......................................................................................................... 2-63 
						

							Contentsiii
Print CO Line Attributes ................................................................................................................. 2-65
CO Line DTMF Sending .......................................................................................................................... 2-66
DTMF / Dial Pulse Programming ................................................................................................. 2-66
DTMF On/Off Time Operation ...................................................................................................... 2-67
CO Line Group ........................................................................................................................................... 2-68
Line Group Access - Station .......................................................................................................... 2-68
CO Line Group Programming ....................................................................................................... 2-69
CO Line - Identification .......................................................................................................................... 2-70
CO Line Identification Display ...................................................................................................... 2-70
CO Line - Incoming Ringing Assignment ........................................................................................ 2-72
CO Line Ringing Assignments ...................................................................................................... 2-72
Incoming CO Line Ringing - Setting Flash Rate ..................................................................... 2-74
Display Ring Assignments ............................................................................................................. 2-74
Release Timer ..................................................................................................................................... 2-75
Reseize Timer ..................................................................................................................................... 2-76
Guard Timer ........................................................................................................................................ 2-77
Seize Timer .......................................................................................................................................... 2-77
Transmit Volume ............................................................................................................................... 2-78
CO Line Loop and Pool Buttons .......................................................................................................... 2-79
In-Use Hold (I-Hold) Flash Rate ....................................................................................................2-80
CO Line - Loop Supervision .................................................................................................................. 2-81
Loop Supervision Programming ................................................................................................. 2-81
CO Line - Queue ........................................................................................................................................ 2-82
Line Queuing ...................................................................................................................................... 2-82
CO Line Queue Button Flash Rate ............................................................................................... 2-83
CO Line - Ringing Options .................................................................................................................... 2-84
Transfer CO Ringing ......................................................................................................................... 2-85
Recall CO Ringing ............................................................................................................................. 2-85
Queued CO Ringing Flash Rate .................................................................................................... 2-86
Reminder Ring Timer ....................................................................................................................... 2-86
CO Direction ....................................................................................................................................... 2-87
CO Port Parameters ................................................................................................................................. 2-88
Initialize CO Port Assignments / Flexible Numbering Assignments .............................. 2-88
Print CO Port Parameters and Feature Codes ........................................................................ 2-89
CO Ring Detect Timer ............................................................................................................................. 2-90
Conference ................................................................................................................................................. 2-90
Conference Enable/Disable .......................................................................................................... 2-91
Conference / DISA Timer ................................................................................................................ 2-92
Conference Combinations ............................................................................................................ 2-92
Cordless Key Telephone Unit Feature Button ............................................................................... 2-94
Database Administration ...................................................................................................................... 2-95
Administration Access .................................................................................................................... 2-95
Administration Password ............................................................................................................... 2-96
Database Printout (Dump) ................................................................................................................... 2-97
Dial Pulse Sending ................................................................................................................................... 2-98 
						

							ivContents
Dial Pulse Parameters ...................................................................................................................... 2-98
Pulse Dial Inter-Digit Timer ........................................................................................................... 2-98
Pulse-to-Tone Switchover ............................................................................................................. 2-99
Direct Inward Dialing .............................................................................................................................. 2-99
DID Phone Number .......................................................................................................................... 2-102
Name Assigned to DID Number .................................................................................................. 2-103
Erasing a DID Table Entry ............................................................................................................... 2-103
DID/ICLID Ringing Assignments .................................................................................................. 2-104
View DID/ICLID Ringing Assignments ....................................................................................... 2-105
DID Digits ............................................................................................................................................. 2-106
DID Incoming Signaling ................................................................................................................. 2-107
DID/TIE Signaling .............................................................................................................................. 2-107
DID Collect Timer .............................................................................................................................. 2-108
Initialize DID-TIE Parameters ........................................................................................................ 2-109
Print DID-TIE Parameters ................................................................................................................ 2-110
Direct Inward System Access (DISA) .................................................................................................2-110
DISA Access Code ............................................................................................................................. 2-111
DISA Programming .......................................................................................................................... 2-111
DISA Call Forwarding ....................................................................................................................... 2-112
DISA CO-to-CO ................................................................................................................................... 2-113
Direct Station Selection / Busy Lamp Field ..................................................................................... 2-114
Direct Transfer Mode .............................................................................................................................. 2-115
Directory Dial ............................................................................................................................................. 2-115
Initialize Directory Dial Table Parameters ................................................................................ 2-120
Print Directory Dial Table Parameters ....................................................................................... 2-120
Dial-By-Name ..................................................................................................................................... 2-122
Distinctive Ringing .................................................................................................................................. 2-123
CO Line Distinctive Ring Tone ......................................................................................................2-123
Enabling/Disabling Distinctive Ring Tone ............................................................................... 2-124
Ring Tone - Station (User Selectable) ........................................................................................ 2-125
Do Not Disturb .......................................................................................................................................... 2-126
One-Time Do Not Disturb .............................................................................................................. 2-128
Do Not Disturb Button Flash Rate ............................................................................................... 2-128
Do Not Disturb - DSS / BLF Flash Rate ....................................................................................... 2-129
Executive Override .................................................................................................................................. 2-129
Executive Override - Enable/Disable ......................................................................................... 2-129
Executive Override Blocking ......................................................................................................... 2-131
Executive Override Warning Tone .............................................................................................. 2-132
Barge-In Warn Tone ......................................................................................................................... 2-133
Executive / Secretary Pairs .................................................................................................................... 2-134
External Day Ring ..................................................................................................................................... 2-135
External Night Ring ................................................................................................................................. 2-135
Fixed Station/Port Number .................................................................................................................. 2-136
Flash Rates (Programmable) ................................................................................................................ 2-136
Flexible Button Assignment ................................................................................................................. 2-137 
						

							Contentsv
Flexible Button ................................................................................................................................... 2-138
Display Flexible Buttons ................................................................................................................. 2-141
Flexible Numbering ................................................................................................................................ 2-142
Station Port Inquiry .......................................................................................................................... 2-144
Group Listening ........................................................................................................................................ 2-144
Headset Mode ........................................................................................................................................... 2-145
Hold - Exclusive ......................................................................................................................................... 2-146
Exclusive Hold Flash Rate ............................................................................................................... 2-146
Exclusive Hold Recall Timer ........................................................................................................... 2-147
Hold - Preference ..................................................................................................................................... 2-148
Hold - System ............................................................................................................................................ 2-148
System Hold Flash Rate .................................................................................................................. 2-148
System Hold Recall Timer .............................................................................................................. 2-149
Hot Keypad ................................................................................................................................................. 2-149
Hot Line / Ring Down ............................................................................................................................. 2-149
Hunt Groups .............................................................................................................................................. 2-150
Station / Pilot / Pilot All Ring -- Hunting Assignments ........................................................ 2-150
Initialize Hunt Group Parameters ................................................................................................ 2-151
Print Hunt Group Parameters .......................................................................................................2-152
Idle Speaker Mode ................................................................................................................................... 2-153
Incoming Calling Line Identification ................................................................................................. 2-153
Intercom ...................................................................................................................................................... 2-153
Intercom Calling ................................................................................................................................ 2-155
Incoming Intercom Ringing Flash Rate .................................................................................... 2-156
Intercom Hold Button Flash Rate ................................................................................................ 2-156
Intercom Signaling Select .............................................................................................................. 2-157
Intercom Transfer ............................................................................................................................. 2-157
Inter-Digit Time-Out ............................................................................................................................... 2-158
ISDN .............................................................................................................................................................. 2-158
Extended Key Telephone Service ............................................................................................... 2-159
Directory Number - BRI ................................................................................................................... 2-160
SPID ........................................................................................................................................................ 2-162
ISDN Programming - Page A ............................................................................................................... 2-163
Basic Rate Interface (BRI) CO Type .............................................................................................. 2-164
Primary Rate Interface (PRI) CO Type ......................................................................................... 2-164
Framing ................................................................................................................................................ 2-165
NT / TE Mode ...................................................................................................................................... 2-165
Power .................................................................................................................................................... 2-166
Directory Number - PRI ................................................................................................................... 2-166
Max Out I-Frames .............................................................................................................................. 2-166
Leading 1 ............................................................................................................................................. 2-167
Leading 011 ........................................................................................................................................ 2-167
7/8 Digit Number Plan .................................................................................................................... 2-168
Calling Number ................................................................................................................................. 2-168
Loopback ............................................................................................................................................. 2-169 
						

							viContents
10-Digit Number Plan ..................................................................................................................... 2-169
11-Digit Number Plan ..................................................................................................................... 2-170
ISDN Programming - Page B ................................................................................................................ 2-170
Maximum Number Retransmission ........................................................................................... 2-172
Maximum Octets ............................................................................................................................... 2-172
Maximum TEI Request .................................................................................................................... 2-173
Maximum XID Retransmission ..................................................................................................... 2-173
T-200 ...................................................................................................................................................... 2-173
Minimum TEI ID Check Message ................................................................................................. 2-174
Minimum TEI ID Request ................................................................................................................ 2-174
Message Exchange Timer .............................................................................................................. 2-174
Minimum XID Retransmission ...................................................................................................... 2-175
Inter-Digit T / O .................................................................................................................................. 2-175
Set-Up Timer ....................................................................................................................................... 2-176
Disconnect Timer .............................................................................................................................. 2-176
Release Request ................................................................................................................................ 2-177
Link Disconnect ................................................................................................................................. 2-177
Call Proceeding .................................................................................................................................. 2-177
Connect Request ............................................................................................................................... 2-178
Restart Request Timer ..................................................................................................................... 2-178
Initialize ISDN/VoIP Parameters ................................................................................................... 2-179
Print ISDN/VoIP Parameters .......................................................................................................... 2-181
Keyset Mode .............................................................................................................................................. 2-182
Last Number Redial ................................................................................................................................. 2-184
LCD ................................................................................................................................................................ 2-185
LCD Display - Contrast .................................................................................................................... 2-185
LCD Interactive Display .................................................................................................................. 2-185
Least Cost Routing ................................................................................................................................... 2-192
Message Wait ............................................................................................................................................ 2-193
Message Waiting Reminder Tone ...................................................................................................... 2-194
Music-On-Hold .......................................................................................................................................... 2-194
MOH Assignments ............................................................................................................................ 2-194
Music-On-Hold - Enable/Disable ................................................................................................. 2-195
Music-On-Hold (per CO Line) .......................................................................................................2-196
Mute Key ..................................................................................................................................................... 2-197
Name In Display ........................................................................................................................................ 2-198
Name / Number Display At Idle ................................................................................................... 2-199
Name / Number Translation Table ....................................................................................................2-200
Networking Tables .................................................................................................................................. 2-201
Night Service ............................................................................................................................................. 2-202
Automatic / Manual Operation .................................................................................................... 2-202
Day of Week Programming ...........................................................................................................2-203
Automatic Night Mode Operation ............................................................................................. 2-203
External Night Ringing .................................................................................................................... 2-203
Manual Operation ............................................................................................................................ 2-204