Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Executive Override2-131
Chapter 2 - Features and Operation
DEFAULT…Executive Override is disabled for all stations.
Operation
To use Executive Override, when calling a busy station:
1. Press the preprogrammed EXECUTIVE OVERRIDE button (The programming code is 625).
Executive station is bridged onto the CO line conversation in progress at the called
station. An optional warning tone is presented to all parties prior to cut-through.
2. ReplacehandsetatExecutivestationtoterminatetheoverride.
Conditions
»An error tone occurs when the called party:
- Is in a conference.
- Is already on an OHVO call.
- Has a Camp On at their station.
»If Executive joins a call and one of the members does a hook-flash or presses their transfer
button, the Executive is dropped.
»If Executive does a hook-flash or presses Transfer button, it is ignored.
»When the Executive joins an intercom call or CO call and the Executive is not in a mute
state, and any member of the party hangs up, the call is converted to a two-party
conversation.
»When the Executive joins an intercom call or CO call and the Executive is in the mute
state, and either of the two parties in the intercom call hang up, the call is dropped. If the
Executive hangs up, the call remains a two-party conversation.
»Certain forwarding types affect override operation; except to override forwarding, dial
[5#] + extension number.
»Intercom button disallows Executive Override.
Executive Override Blocking
Description
The Executive Override Blocking feature allows or disallows override of an extension. This
prevents a user with override capability from overriding a station.
A change in volume may occur on the CO line or intercom call after the barge-in
occurs.
The Executive Override Blocking feature also blocks an ACD Supervisor Monitor with
Barge-In. 
						

							2-132Executive Override
Chapter 2 - Features and Operation
Programming Steps
1. Press the EXECUTIVE OVERRIDE BLOCK flexible button(FLASH 50, Page A, Button #13).
The following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Executive Override Blocking is disabled at all stations.
Executive Override Warning Tone
Description
The Executive Override Warning enables Executive stations to override and barge-in on other
key sets engaged in conversation on a CO line. Prior to actual cut through of the third party, a
warning tone is presented to all parties notifying them of the barge-in. This warning tone,
however, is a programmable option on a system-wide basis, that either enables or disables
the tone. When the tone is disabled, no audible signal is presented to the parties to signal the
barge-in.
Programming Steps
1. Press the EXEC OVER WARN TONE flexible button(FLASH 05, Button #4).
2. Enter a valid number (0 or 1) that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Executive Override Warning Tone is enabled.
EXEC OVERRIDE BLOCK 0-1
DISABLED
Use of this feature when the Executive Override Warning Tone is disabled may be
interpreted as a violation of federal, state, or local laws, and an invasion of privacy.
Check applicable laws in your area before intruding on calls using this feature.
A change in volume may occur on the CO line or intercom call after the barge-in
occurs. This feature also affects ACD Supervisor Barge-in warning tone.
EXECUTIVE WARNING 0-1
ENABLED 
						

							Executive Override2-133
Chapter 2 - Features and Operation
Barge-In Warn Tone
Description
When the Barge-in Warn Tone feature is enabled, it produces a tone to notify a station that
another station is about to use Executive Override or the Barge-in feature to cut into the
existing conversation.
Programming Steps
1. Press the BARGE IN WARN TONE flexible button(FLASH 06, Button #1). The following
message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the conference tone.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
Privacy is ensured on all communications in the system. If desired, the user may elect to
disable the Barge In feature, thus allowing up to seven other stations to join existing CO
Line conversations.
DEFAULT…Barge-in Warn Tone is enabled.
BARGE IN WARN TONE 0-1
ENABLED
Display stations continue to receive the CONFERENCE display regardless of the
warning tone setting.
Disabling of the Barge In feature may be limited by federal, state, or local law,
so check the relevant laws in your area before disabling privacy.
Table 2-12: CO Line Barge In Flag
Station Attempting to
Access CO LineCO Line in Use by Another Station
Privacy Enabled Privacy Disabled
Privacy Enabled Private
(no cut-through)Private
(no cut-through)
Privacy Disabled Private
(no cut-through)Privacy Release
(cut-through allowed) 
						

							2-134Executive / Secretary Pairs
Chapter 2 - Features and Operation
Executive / Secretary Pairs
Description
There are four Executive/Secretary pairs available. When an Executive station is busy or in
DND, intercom calls and transfers are automatically routed to the designated Secretary.
The assigned secretary may Camp On to the Executive Station when the station is busy or in
Do-Not-Disturb. There can be only one pairing of stations, with no duplicates. You cannot
pair Executive 100 to Secretary 101, then pair Secretary 101 to Executive 100. The same
Secretary station can be specified for more than one Executive station (101-105 and 102-105).
Entering [#] six times removes the assignments. Individual pairs may be changed by pressing
the associated flexible button.
Programming Steps
1. PressFLASHand dial[13]. The following message displays:
The first button is lit indicating the first pair may be programmed.
2. Enter a valid Executive station number.
3. Enter a valid Secretary station number.
4. Press HOLD to save the data. A confirmation tone sounds and the display updates.

						

							External Day Ring2-135
Chapter 2 - Features and Operation
External Day Ring
Description
The system can be programmed so CO lines marked for UDA provides ringing out of the
external page ports when the system is in the Day Mode.
Programming Steps
1. Press the EXT DAY RING flexible button(FLASH 06, Button #5). The following message
displays:
2. Enter a 0 or 1 on the dial pad to enable/disable External Day Ring.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…External Day Ring is disabled.
External Night Ring
Description
The system can be programmed so that CO lines marked for UNA provides ringing out the
external page ports when the system is placed into Night mode.
When External Night Ring is set to yes, it activates External Night Ring which produces a tone
thatissentoverallexternalpagegroups.
When outside lines are marked UNA, ringing activates a tone over external paging when an
incoming call occurs on those lines during night service.
Programming Steps
1. Press the EXT NIGHT RING flexible button(FLASH 05, Button #3).
2. Enter a valid number (0 or 1) that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…External Night Ring is disabled.
EXTERNAL DAY RING 0-1
DISABLED
EXTERNAL NIGHT RING 0-1
DISABLED 
						

							2-136Fixed Station/Port Number
Chapter 2 - Features and Operation
Fixed Station/Port Number
Description
When a station dials the feature code 611 on a display telephone, it will display the Fixed
Station/Port Number for that telephone. For example, when using flexible numbering some
programming steps require the“FIXED”code. This code allows you to dial 611 and quickly
determine the fixed port for that station.
 SINGLE LINE TELEPHONE
Not applicable
Flash Rates (Programmable)
Description
Fixed and flexible button flash rates can be programmed. Nineteen features/functions can be
programmed to use on of 14 different red or 14 different green flash rate options. These are
set up in FLASH 07 of admin programming. Refer to section that covers the feature/function
for the detailed programming steps.
All other flash rates in the system are fixed (defaulted).
When in FLASH 07, the buttons on the digital telephone are mapped as shown in the
following illustration.
STATION PORT:
XXX
INC
CO RINGINC
ICW RINGCALL FORWARD
BTNMSG WAIT/VM
BTN
✺1Q✺2W✺3E✺4R
MSG CBCK
DSS/BLFDND
DSS/BLFAUTO CBCK
DSS/BLFUCD UNAVL
DSS/BLF
✺5T✺6Y✺7U✺8I
TRANSFER
CO RINGRECALL
CO RINGQUEUED
CO RINGEXCLUSIVE
HOLD
✺9O✺10 P✺11 A✺12 S
SYSTEM
HOLDIN USE
HOLDCAMP ON
BTNCALLBACK
BTN
✺13 D✺14 F✺15 G✺16 H
LINE QUEUE
BTNDND
BTNICM HOLD
BTN
✺17 J✺18 K✺19 L✺20 ;
✺21 Z✺22 X✺23 C✺24 V 
						

							Flexible Button Assignment2-137
Chapter 2 - Features and Operation
Flexible Button Assignment
Description
If you have buttons on your telephone, you may program them to suit your own needs. This
feature also allows programming of flexible buttons from a remote location (off-site). Range
programming can also assign these buttons to multiple stations.
The possible functions you may assign to these buttons include:

						

							2-138Flexible Button Assignment
Chapter 2 - Features and Operation
A CO line can be assigned a number between 001 and the maximum number of CO lines
in the system. Additional stations can be added to the system by reducing the number of
CO lines.
Flexible Button
Description
Each Digital Telephone has 8, 12, or 24 flexible buttons that can be programmed. One of the
following six operations can be selected in programming for each button.
To assign a Flexible Button (user programmable):
Enter [BB], [0], [HOLD]
When a button is assigned as a flexible button [0], the user can program any features or
functions on the buttons to which they have access.
To assign a CO Line Button:
Enter [BB], [1], [LLL], [HOLD]
LLL = CO Line Number
Buttons assigned as specific CO lines provide
direct access and appearance of the CO line at
a station. The station receives call status
indicationssuchasLEDflashratesfor
incoming ringing when the line is placed on
HOLD, etc. CO Line ringing is programmed in
CO Line Attribute programming.
To assign a Loop Button:
Enter [BB], [2], [HOLD]
Used for a station without direct CO line
appearance to answer the line ringing in or
transferred to the station. It is recommended
that all stations be given a loop button so they
can receive a transferred call on a line for
whichtheyhavenobuttonaccess.
To assign a Pool Group Button:
Enter [BB], [3], [GG], [HOLD]
GG = Line Group Number (00-23)
Some or all outside CO lines may be grouped
together and accessed via a POOL button for
the purpose of placing an outgoing CO call.
Pressing this button accesses the highest
numbered unused CO line in that CO line
group.
01 1 001 HOLD
02 1 002
03 1 003
Button CO CO
Number Code Line
05 2 HOLD
Button Loop
Number Code
21 3 02 HOLD
Button Pool Line
Number Code Group 
						

							Flexible Button Assignment2-139
Chapter 2 - Features and Operation
To assign a Feature Button (admin programmable):
Enter [BB], [4], [XXX], [HOLD]
This feature enables flexible buttons to be programmed from a remote location (refer to
“Default Numbering Plan”on page F-16). Range programming can be used to assign these
buttons to multiple stations. When a button is assigned as a feature button [4], the
programmer can program any features on the buttons.
To unassign (lock out) a button:
Enter [BB], [#], [HOLD]
If SLT stations must be programmed for off-hook preference, program the desired CO line,
or CO line group the SLT must access when going off-hook.
To assign a CO Line for an SLT (with off-hook preference)
Enter [01], [1], [LLL], [HOLD]
LLL = CO Line Number
To assign a CO Line Group for an SLT (with off-hook preference):
Enter: [01], [3], [GG], [HOLD]
GG = Line Group Number (00-23)
Digital Keysets
Specific buttons may be assigned as unused or locked out. When a button is programmed as
unused, the button may not be programmed by the station user using flexible button
programming procedures.
24-BUTTON DEFAULT
:
STA 100STA 101STA 102STA 103
✺1Q✺2W✺3E✺4R
STA 104STA 105STA 106STA 107
✺5T✺6Y✺7U✺8I
STA 108STA 109STA 110STA 111
✺9O✺10 P✺11 A✺12 S
CO 1CO 2CO 3CO 4
✺13 D✺14 F✺15 G✺16 H
CO 5CO 6LOOPPOOL
✺17 J✺18 K✺19 L✺20 ;
CALL BACKPICKUPDNDLINE QUEUE
✺21 Z✺22 X✺23 C✺24 V 
						

							2-140Flexible Button Assignment
Chapter 2 - Features and Operation
12-BUTTON DEFAULT
8-BUTTON DEFAULT
Programming Steps
1. PressFLASHand dial[50]. Flexible button #24 (New Range) is lit and the following
message displays:
2. Enter the range of station numbers to be programmed. If only one station is being
programmed, enter that number twice, e.g., [100 100].
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit.
4. Pressbutton#20.ThedisplayupdatestoreflectcurrentprogrammingforPageB.
XXX-XXX = Station Range
5. Press the BUTTON ASSIGN flexible button(FLASH 50, Page B, Button #11).The
following message displays:
STA 100STA 101STA 102STA 103
✺1Q✺2W✺3E✺4R
CO 1CO 2LOOPPOOL
✺5T✺6Y✺7U✺8I
CALL BACKPICKUPDNDLINE QUEUE
✺9O✺10 P✺11 A✺12 S
STA 100STA 101LOOPPOOL
✺17 J✺18 K✺19 L✺20 ;
CALL BACKPICKUPDNDLINE QUEUE
✺21 Z✺22 X✺23 C✺24 V
STATION ATTRIBUTES
SELECT A STATION RANGE
If HOLD is pressed without entering a station range, all stations are selected.
XXX - XXX PAGE B
ENTER BUTTON NUMBER
FLEX BUTTON PROG
ENTERBUTTONDATA