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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
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Direct Inward Dialing2-101 Chapter 2 - Features and Operation Route 000in the ICLID Ringing Assignment Table is used as the intercept route. Calls to numbers not contained in the DID table follow Route 000. If Route 000 is defaulted to None, the call follows Route 001. Route 001is used as the Busy DID Route. DO NOT program any entries in this Route if you intend to provide a busy tone to callers dialing a busy DID/DVIS number. Programming Steps PressFLASHand dial[44]. The following message displays: [RRR] = Route Number (000-499) [###] = DID Number (Directory # from Central Office) [n...n] = Name Assigned to DID Number The top left button (ROUTE) in the flexible button field is lit for programming the Route number. The LEDs for the UP Button(FLASH 44, Button #18),theDOWNButton(FLASH 44, Button #19)is also lit. Table 2-6: DID & ICLID Default Table Entries DID Translation TableICLID Translation Table DID Table EntryDefault Route(s)ICLID Table EntryDefault Destination 000-098 099 100-198 199 200-298 299 300-398 399 400-498 499 500-598 599 600-698 699 700-798 799 800-898 899 900-998 999100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A DID RRR XXXXXXX n......n
2-102Direct Inward Dialing Chapter 2 - Features and Operation To change to a different DID Route Number: 1. Press either the UP Button(FLASH 44, Button #18), -or- Press the DOWN Button(FLASH 44, Button #19). 2. Enter a valid Route Number (000-499) to be associated with the DID Number. This Route Number is the same Route Number in the ICLID Ringing Assignments Table (FLASH 43)and determines the destination of the DID number associated with this Route Number. The display shows the route number as it is entered. 3. Press the HOLD button to save the entry. A confirmation tone sounds. DID Phone Number Programming Steps 1. Press the PHONE NUMBER flexible button(FLASH 44, Button #2)to program the DID Number. 2. Enter the DID Number to be associated with a valid Route Number (000–499). Up to 7 digits can be entered. By default, only the last three digits are used for routing which is determined in Flash 45. 3. Use the BACK SPACE flexible button(FLASH 44, Button #5)to erase the current number or to correct for errors. 4. Press HOLD to save the entry. A confirmation tone sounds. If the DID number is already in the DID Translation Table, the Route Number associated with the DID number displays. By default, the DID Table is filled with numbers. If error tone is received when the HOLD button is pressed, the DID Table is full and an entry needs to be deleted to make room for this new phone number.
Direct Inward Dialing2-103 Chapter 2 - Features and Operation Name Assigned to DID Number Programming Steps 1. Press the NAME flexible button(FLASH 44, Button #3)to enter the desired name for the DID trunk. Maximum length is 8-characters. 2. Press the HOLD button to update the database. A confirmation tone sounds. 3. Use the BACK SPACE flexible button(FLASH 44, Button #5)to erase the current letter to correct for errors. DIDNameandNumberCodes ThedisplayshowstheDIDnameornumberasitisentered. Figure 2-5: DID Name/Number Codes Erasing a DID Table Entry Programming Steps To clear entries from DID Table: 1. Press the CLEAR ENTRY Button(FLASH 44, Button #4)to clear an entire Phone Number, Name and Route from the DID Table. 2. Press the HOLD button to save the entry. A confirmation tone sounds. To change to a different DID Route: Press the UP button(FLASH 44, Button #18)to advance to the DID Route Number, -or- Press the DOWN button(FLASH 44, Button #19)to return to a previous DID Route Number. Other Codes 1 = 1# 8 = 8#“=01 *=*# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7=7#‘=14 &=*4 .=24
2-104Direct Inward Dialing Chapter 2 - Features and Operation DID/ICLID Ringing Assignments Description ICLID Ringing Assignments let you change the ring assignment based on the incoming number received. This feature permits you to select from 500 ringing routes for each entry in the name to number translation table and DID table (Flash 55). For example, this feature could be used to reroute selected customers to a specific ACD or UCD group and bypass the general Attendant. The Direct Inward Dialing (DID) feature permits one-way direct inward dialing access to stations on specific DID lines from the public telephone network, without going through an Attendant answering position. DID capabilities refer to incoming calls only. The system accepts 3-7 digits from the Central Office. This lets the number and name field of the LCD display on a DID. Calls are identified in the SMDR field as answered (I) or Unanswered (U) followed by the DID number. At least one DTMF receiver must be installed. Programming Steps 1. PressFLASHand dial[43]. The following message displays: 000 = Route Number (000–499) XXXX = 3- or 4-Digit Ringing Destination Y = Ringing Type 2. Press the RING ASSIGNMENT flexible button(FLASH 43, Button #1). LED #1 is lit indicating Route 000 is ready for programming. RINGING ASSIGNMENTS ✺1Q✺2W✺3E✺4R ✺5T✺6Y✺7U✺8I ✺9O✺10 P✺11 A✺12 S ✺13 D✺14 F✺15 G✺16 H DISPLAY RINGING ASSIGNMENTSNEXT ROUTE NUMBERPREVIOUS ROUTE NUMBERSELECT ROUTE NUMBER ✺17 J✺18 K✺19 L✺20 ; ✺21 Z✺22 X✺23 C✺24 V ROUTE 000 XXXXY
Direct Inward Dialing2-105 Chapter 2 - Features and Operation 3. Enter a valid Destination (XXX) and Ring type ( Y ) followed by HOLD. A confirmation tone sounds and the display updates. View DID/ICLID Ringing Assignments Description Keysets designated to ring on an incoming CO line but not designated to ring on the DID/ICLID ring, may receive a ring cycle before the call is moved. The same ringing restrictions applied to CO line ringing are applied to DID/ICLID ringing. Programming Steps 1. PressFLASH 43, button #17to display ring assignments. Assignments are displayed in sets of six, up to the number programmed. PressFLASH 43, button #17additional times to cycle to the next group of six ring assignments. DDD = Destination RR: [0] = No Ring [D] = Day Ring [N] = Night Ring [DN] = Day/Night Ring [S] = Special Only [DS] = Day/Special [NS] = Night/Special [A] = All Modes (Day/Night/Special) Multiple station assignments are accomplished by assigning another destination with ring status, DDDR, and pressing HOLD. This can be done for up to the maximum number of stations on the system. Table B-1: DID/ICLID Ringing Assignments Valid 3- and 4-Digit Destinations (XXX & XXXX) Valid Ring Types (Y) [9020-9999] = System Speed Bins 9020–9999, for Off-Net Ringing[0] = No Ring; unassigned; or to delete a station [100-351] = Extension Numbers [1] = Day Ring [D] [440-447] = Voice Mail Groups 1–8 [2] = Night Ring [N] [450-457] = Hunt Groups 1–8 [3] = Day/Night Ring [DN] [499] = Direct Ringing to Modem [4] = Special Only [S] [550-565] = ACD Groups 1–16 [5] = Day/Special [DS] [550-557] = ACD Groups 1–8 [6] = Night/Special [NS] [7] = All Modes [Day/Night/Special [A] ROUTE 000 DDDRR DDDR DDDR DDDR DDDR DDDR
2-106Direct Inward Dialing Chapter 2 - Features and Operation Ring assignments are continuous and display in order of the destination number from 020-557. A maximum of eight stations display. Additional stations and ringing assignments are displayed using Button #17. To advance to the next route: Press the NEXT flexible button(FLASH 43, Button #18)to advance to the next DID/ICLID Route number. To return to a previous route: Press the PREVIOUS flexible button(FLASH 43, Button #19)to return to the previous DID/ICLID Route number. To select a different route: 1. Press the SELECT ROUTE NUMBER flexible button(FLASH 43, Button #20)to select the desired route number. 2. Enter a valid DID/ICLID route number ([000–499] forXTSsystems). 3. Press HOLD to change to the different route entered. A confirmation tone sounds. DEFAULT…No destinations or ringing assignments exist. DID Digits Description The DID Digits option allows the installer to adjust the amount of DID Digits received from the CO. This amount is used by all DID trunks in the system. The DID Translation table can be programmed to determine the number of digits used for the routing of a DID call. Programming Steps To change the number of DID Digits: 1. Press the DID DIGITS flexible button(FLASH 41, Button #3). The following message is shown on the display phone: 2. Enter a valid number (3–7) on the dial pad which corresponds to the number of digits used for the routing of the DID Number. 3. Press the HOLD button to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Number of DID digits is set to 3. At least one DTMF receiver MUST be installed in the system DID DIGITS 3-7 3
Direct Inward Dialing2-107 Chapter 2 - Features and Operation DID Incoming Signaling Description The DID Incoming Signal option allows the installer to determine the type of incoming signaling used by all T-1 trunks in the system. Programming Steps DTMF is the DID Signaling type used for DID Trunks. Do not change the default setting of DTMF unless instructed to do so by technical support. 1. Press the DID INCOMING SIGNALING flexible button(FLASH 41, Button #5)for programming the type of DID signaling desired. The following message is shown on the display phone: 2. Enter a 0 or 1 on the dial pad. [0] = Not applicable (reserved for future use) [1] = DTMF 3. Press the HOLD button to save the entry. A confirmation tone sounds and the display updates. DEFAULT…DID Incoming Signaling type is set for DTMF. DID/TIE Signaling Description The DID/TIE Signaling feature can be programmed for one-way direct access inward dialing access to specific stations on specific DID lines without going through an Attendant answering position. Programming Steps 1. PressFLASHand dial[40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). DID INC SIGNALING 0-1 DTMF CO LINE ATTRIBUTES SELECTACOLINERANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.
2-108Direct Inward Dialing Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. PressFLASH 40, Page A, Button #14. The following message displays: 5. Dial a valid number (0-2) on the dial pad. [0] = Immediate Start [1] = Wink Start [2] = Delay Start 6. PressHOLDtosavetheentry. DEFAULT…DID/TIE Signaling is set to Wink Start. DID Collect Timer Description The DID Collect Timer is only used when the DID Incoming Signaling is set for dial pulse. This is a time-out timer that looks at the incoming digits one digit at a time. If a second digit isn’t detected within the 150ms, the telephone system attempts to process that digit. If a second digit is detected, the system waits 150ms to see if a third digit is received. Otherwise, the telephone system attempts to process the two digits already received. This process continues until no additional digits are received and the time-out timer expires. The DID Collect Timer setting is variable from 100ms to 2.0 seconds. Programming Steps 1. PressFLASHand dial[40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). XXX - XXX PAGE A ENTERBUTTONNUMBER DID/TIE SIGNALING 0-2 WINK CO LINE ATTRIBUTES SELECTACOLINERANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.
Direct Inward Dialing2-109 Chapter 2 - Features and Operation 3. Press Button #21 to select Page C. The display updates. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the DID COLLECT TIMER Button(FLASH 40, Page C, Button #9)in the flexible button field. The following message displays: 5. Enter a valid number on the dial pad that corresponds to 010–200 (100 ms to 2.0 seconds). 6. Press HOLD button to save entry. A confirmation tone sounds and the display updates. DEFAULT…DID Collect Timer is set for 150 milliseconds. Initialize DID-TIE Parameters Description The DID-TIE Parameters and Timers may be initialized, setting all data fields to their original default values. Programming Steps 1. Press the DID-TIE PARAMETERS flexible button (FLASH 80, Button #13). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. XXX - XXX PAGE C ENTER BUTTON NUMBER DID COLLECT TIMER 010-200 015 Table 2-7: DID-TIE Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 41 MISCELLANEOUS CO PARAMETERS 1 Dial Pulse Parameters 60/40 10 pps 3DIDDigits 3 5 DID Incoming Signal DTMF 6 T-1 Incoming Signal DTMF 7T-1FramingType D4SF-AMI INITIALIZE DID-TIE TMRS PRESS HOLD
2-110 Direct Inward System Access (DISA) Chapter 2 - Features and Operation Print DID-TIE Parameters Description The Print DID-TIE command dumps the entire database as a permanent record which can serve as a hard copy of the database. The system baud rate must match that of the printer or receiving device. When printing the DID-TIE Timers, the following data is printed: