Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Direct Inward System Access (DISA) 2-111
Chapter 2 - Features and Operation
DISA callers may dial any station directly without going through the Attendant.
DISA Access Code
Description
The DISA Access Code feature permits assigning a 3-digit access code to the system. Anyone
calling on a DISA line must use this code to gain access to system features. To disable the
DISA access code, enter (#) three times. Use of this feature with or without access code can be
abused by callers.
Programming Steps
1. Press the DISA ACCESS CODE flexible button(FLASH 20, Button #1). The following
message displays:
2. Enter a valid number (000–999) on the dial pad for the DISA access code.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…100 is the assigned access code.
DISA Programming
Description
Each CO can be assigned as a DISA line using 1 of the 5 DISA types available.

						

							2-112 Direct Inward System Access (DISA)
Chapter 2 - Features and Operation
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit. The following message displays to indicate current
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DISA flexible button(FLASH 40, Page A, Button #7).
5. Enter a valid number (0-5) on the dial pad to indicate type of DISA desired.
[0] = No DISA
[1] = 24-Hour DISA
[2] = Night DISA
[3] = 24-Hour DISA with forwarding
[4] = Night DISA with forwarding
[5] = Telecenter 24-Hour DISA with forwarding (requires optional software)
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…No outside lines are assigned as DISA lines.
DISA Call Forwarding
Four options are available for a DISA line: 1) 24-hour, 2) night, 3) 24-hour with forwarding,
4) or night with forwarding. The CO line ringing at a station follows preset forward or no-
answer call forward using the preset forward timer the same as an initially ringing CO line
does. It follows direct forward and busy forward the same as an initially ringing CO line. If the
preset forward timer is set to 00 (disabled) the first forward of the DISA ringing call at a
station takes 15 seconds.
If HOLD is pressed without entering a CO range, ALL CO lines (001-144) are
selected.
XXX - XXX PAGE A
ENTERBUTTONNUMBER
DISA TYPE 0-5
NONE 
						

							Direct Inward System Access (DISA) 2-113
Chapter 2 - Features and Operation
DISA CO-to-CO
Description
The DISA CO-to-CO (or Conference) option on the CO line governs a DISA caller’s ability to
access other outside lines. CO lines must have DISA CO-to-CO enabled to allow a DISA caller
to establish an outgoing CO-to-CO connection. This allows for specific CO line access
restrictiononDISAcalls.AstationwithConferenceenabledcaninitiateaconferenceonCO
lines regardless of the CO line conference marking.
TheCOlineconferenceflagaffectsaDISAcaller’s ability to access outgoing CO lines as
shown in the following table:
Programming Steps
1. PressFLASHand dial[40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit. The following message displays to indicate current
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DISA CO-TO-CO flexible button(FLASH 40, Page A, Button #4).
Table 2-8: CO Line Conference Flag
Incoming DISA CO
DISA Caller Attempts to Access
CO-to-CO Enabled CO-to-CO Disabled
CO-to-CO Enabled Call Allowed Call Denied
CO-to-CO Disabled Call Denied Call Denied
CO LINE ATTRIBUTES
SELECT A CO LINE RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX PAGE A
ENTER BUTTON NUMBER 
						

							2-114 Direct Station Selection / Busy Lamp Field
Chapter 2 - Features and Operation
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…DISA CO-to-CO is enabled for all CO lines.
Operation
1. Call the phone number the system administrator specified as the DISA line. The system
answers and returns internal dial tone.
2. Enter the DISA access code specified by the system administrator, if applicable. Dial tone
returns.
To place an outgoing call:
1. Dial a group access code: 9, 801–823. CO Dial tone returns.
2. Dial the desired telephone number.
Toreachaninternalstation:
Dial the desired station number. (Ringback tone sounds.)
Direct Station Selection / Busy Lamp Field
A user with Direct Station Selection (DSS) buttons assigned at their Key Station can call an
intercom station or transfer a CO call by pressing the appropriate DSS button.
When a button on a Digital Telephone is assigned as a DSS, it also serves as a Busy Lamp Field
(BLF) to display the status of that telephone. Refer to“Flexible Button Assignment”on
page 2-137for additional information.
DISA CO-TO-CO 0-1
ENABLED
The conference timer monitors a DISAtrunk-to-trunkcall and release the lines
one (1) minute after the time expires.
If the station dialed is unattended, busy or in DND, intercom dial tone returns,
(after the Preset Call Forward Timer expires).
WARNING: Toll fraud can occur if DISA is not properly implemented. 
						

							Direct Transfer Mode2-115
Chapter 2 - Features and Operation
Direct Transfer Mode
Description
An outside CO line can be transferred from one keyset to another. By using the TRANS
button, a screened (announced) transfer can be transferred directly to the handset on any
key station. Any number of attempts can be made to locate someone by calling different
keysets without losing the call. If a line is transferred to a busy station, it receives muted
ringing.
When enabled, supervised transfers (screened transfers) to stations in the handset mode
connect calls directly to the handset. The station user must have a direct appearance of that
CO line or a Loop button. This feature is programmed on a system-wide basis in admin
programming.
Programming Steps
1. Press the DIRECT TRANSFER flexible button(FLASH 06, Button #7). The following
message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Direct Transfer Mode is enabled.
Directory Dial
Description
Directory Dial enables display telephone station users to obtain a directory of station users
and have the system dial the extension currently displayed. TheXTSprovides locations for up
to 200 names (000-199). Directory dial also lets users program a name with a speed dial bin
for use in later locating a speed dial number. When prompted, the system displays the name
associated with a speed dial number so when the desired name is shown, the user may then
have the system dial the number.
Directory Dial allows users to associate a name with an entry in the local number/name
translation table. When prompted, the system displays the name associated with the table so
when the desired name is shown, the user may then have the system dial the number.
DIRECT XFER 0-1
ENABLED 
						

							2-116Directory Dial
Chapter 2 - Features and Operation
Directory Dial also includes the following functions:

						

							Directory Dial2-117
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
To scroll through the Directory List:

						

							2-118Directory Dial
Chapter 2 - Features and Operation
For example, by last name and by first name, pointed to a station number and a speed
dial bin (home, or mobile phone number), or several different names associated to the
same speed dial bin.
To clear an entry:
1. Press the CLEAR flexible button(FLASH 23, Button #3).
2. Press HOLD to save the entry. A confirmation tone sounds and the display updates. The
entry is erased (both the BIN/ICM assignment and the programmed name).
Clear–Entries in the table may be erased and cleared which allows placement of another
entry into the list. When a system speed dial bin is deleted or changed, the name
associated to the bin must also be erased. When a multiple table listing is associated to
one system speed dial bin it may be necessary to clear more than one entry.
Operation
To view the Directory List:
1. Dial the Directory List dial code [680] on the dial pad,
-or-
Pressflexiblebuttonprogrammedasadirectorydialingbutton.
2. Press a button on the keypad, once, twice or three times, that represents the letter of the
alphabet to begin viewing the list of names (e.g., when 2 is first pressed, it produces
names starting with A. When 2 is pressed a second time, names that start with B display.
Pressing 2 a third time displays names that start with C). The alphabet is represented on
the keypad as shown below.
Figure 2-8: Directory Dialing Keypad Map
Names beginning with the letter chosen display on the LCD display.
If there are no names in the Directory List beginning with the desired letter, a name
with the next higher letter displays on the LCD display.
The letters“Q”and“Z”are not marked on many telephone keypads; however, the
illustration above shows the correct keys used to access these letters.
1
A B C D E F
G H I J K L M N O
T U V
*
#
0
23
456
789
W X Y Z P Q R S
O P E R
A = 2
B = 22
C = 222 
						

							Directory Dial2-119
Chapter 2 - Features and Operation
3. Dial [✳] to scroll up (next entry) through the list,
-or-
Dial [#] to scroll down (previous entry) through the list,
-or-
Press another key to view the list for a different letter of the alphabet.
4. When the desired name displays on the LCD, press the SPEED button to automatically dial
the destination station or outside phone number (via speed dial).
To transfer a call using Directory Dialing while on a call:
1. Press the TRANS button.
2. Dial the Directory Dial Code [680] on the dial pad,
-or-
Press the flexible button programmed for directory dialing.
3. Press the digit associated with the person’s name and when it displays, press SPEED to
automatically dial the destination station.
4. Hang up to complete the transfer.
 SINGLE LINE TELEPHONE
Not applicable
Conditions
»If the desired party is an intercom station, that station is signaled according to their
intercom selector/H-T-P switch (SLT stations tone ring).
»If the desired party is associated to a speed dial bin, the system selects a CO line and dials
the number programmed into the speed dial bin. Call progress tones are then heard.
»If station is in Directory Dial mode and a CO or intercom call rings in, the station must exit
Directory Dial mode to answer the call.
Calls may be transferred to internal stations only. An attempt to transfer a call
off-net (via a speed dial bin) results in the call recalling upon going on-hook. 
						

							2-120Directory Dial
Chapter 2 - Features and Operation
Initialize Directory Dial Table Parameters
Description
The Directory Dial Table Parameters may be initialized setting all data fields to their original
default values.
Programming Steps
1. Press the DIRECTORY DIAL TABLE flexible button (FLASH 80, Button #9). The following
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Print Directory Dial Table Parameters
Description
The Print Directory Dial Table command dumps the entire database as a permanent record
which can serve as a hardcopy of the database. The system baud rate must match that of the
printer or receiving device.
Table 2-9: Directory Dial Table Defaults
Program
CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 23 DIRECTORY DIAL TABLE
1 Bin/ICM/RDN
None 2Name
3Clear
INITIALIZE DIR - DIAL
PRESS HOLD