Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Voice Mail In-Band Features2-301
Chapter 2 - Features and Operation
Programming Steps
PressFLASHand dial[67]. The following message displays:
Voice Mail In-Band Digits
Description
The Voice Mail In-Band Digits feature enables and disables station in-band signaling.
Incoming CO callers can be Station Call Forwarded into voice mail only when the ringing CO
line is programmed to ring at one station. CO lines programmed to ring at an Attendant
station, call forward into the voice mail system (if programmed to ring only at one Attendant
station). Callers are presented to the main greeting (not the Attendant station’smailbox)
even when ID digits are enabled.
Programming Steps
1. Press the IN-BAND DIGS CO CALL flexible button(FLASH 67, Button #1). The following
message displays.
2. Enter a 0 or 1 to Enable/Disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…ID Digits for incoming CO calls is enabled.
Voice Mail Transfer / Forward
Description
The Voice Mail Transfer/Forward feature forwards voice mail calls, upon reaching a forwarded
to VM station, back into the voice mail unit. It is useful when VM ports are being used as both
Auto Attendant and VM ports. This feature can be enabled/disabled for all VM groups.
Programming Steps
1. Press the FORWARD TO VM GROUPS flexible button(FLASH 67, Button #2).The
following message displays:
VM FEATURES
ENTER BUTTON NUMBER
IN-BAND DIGS CO CALL 0-1
ENABLED
FORWARD TO VM GROUPS 0-1
ENABLED 
						

							2-302Voice Mail In-Band Features
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2. Enter a 0 or 1 to Enable/Disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…VM Transfer/Forward feature is enabled.
Vo i c e M a i l B r o k e r
Description
The Voice Mail Broker Calls feature modifies the operation of voice mail ports when disabled.
Broker operation is unavailable when using supervised transfers to stations. When enabled,
the current broker mode operation during supervised transfers remains in effect. This means
the call to the station remains as the second party in a broker mode. If disabled, the VM port
disconnects the call to a station and returns to the original party.
Programming Steps
1. Press the VM BROKER CALLS flexible button(FLASH 67, Button #3). The following
message displays:
2. Enter a 0 or 1 to Enable/Disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…VM Broker feature is enabled.
Voice Mail ID Digit Length
Description
The Voice Mail ID Digit Length feature modifies the station and CO voice mail identification
fields such that the maximum length of these fields is four digits.
Programming Steps
1. Press the VM ID DIGITS flexible button(FLASH 67, Button #4). The following message
displays:
2. Enter a valid number (2, 3, or 4) that corresponds to the number of digits to be dialed.
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…VMID length is set to 3 digits.
VM BROKER CALLS 0-1
ENABLED
VM ID DIGITS 2-4
3 
						

							Voice Mail In-Band Features2-303
Chapter 2 - Features and Operation
Remote Voice Mail Programming
Description
This feature is used to specify the pilot hunt number of the centralized voice mail system in a
networking system. Refer to“Remote Voice Mail Programming”on page C-26.
Voice Mail Modem Access
Description
You can program Vodavi voice mail systems (other than MiniVoice or PathFinder) using the
telephone system modem.
Programming Steps
To enable or disable the VM port:
1. Press the VM PORT flexible button(FLASH 67, Button #6). The following message
displays:
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT . . . VM Port is disabled.
To indicate which port is used to connect the voice mail system and the telephone system:
1. Press the VM PORT NUMBER flexible button(FLASH 67, Button #7). The following
message displays:
2. Enter a valid number (3-5) to indicate the port to be used.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT . . . VM Port Number is Port 3.
Operation
To access the voice mail system, you can either:
Dial [498]
-or-
Ring directly to 498
-or-
Be transferred to 498
VM PORT 0-1
DISABLED
VM PORT NUMBER: 3-5
3 
						

							2-304 Voice Mail One-Touch Recording
Chapter 2 - Features and Operation
Conditions
»The use of this feature requires the use of a straight-thru modem cable connected from
the voice mail system to one of three ports on theXTSsystem. Use either port 5 on the
MPB2 or ports 3 or 4 on the optional SIU.
Voice Mail One-Touch Recording
Description
The Voice Mail One-Touch Recording feature allows the station user, while on an internal/
external call, to press a button and have the system record the conversation in the station
user’s mailbox. Code [649]+[VVV], where VVV=440-447 for desired VM group.
Operation
While on an internal or external call:
1. Station user presses the preprogrammed VM RECORD button. The LED flutters red at 240
ipm during the setup and the following message displays:
2. Once the system connects to the station, the user’s mailbox, the flexible button LED lights
solid green and the LCD displays:
To pause or resume recording after a pause, press the preprogrammed 655 key.
3. When the user finishes recording, press the preprogrammed VM RECORD button. The
LED extinguishes and the normal LCD call information displays.
℡ ELECTRONIC TELEPHONE
Not applicable
 SINGLE LINE TELEPHONE
Not applicable
Use of this feature when the One-Touch Recording Warning Tone is disabled may be
interpreted as a violation of federal, state or local laws, and an invasion of privacy.
Check applicable laws in your area before recording calls using this feature.
MiniVoice does not support Voice Mail One-touch recording.
RECORDING SETUP
MMM DD YY 00:00 am
RECORDING
MMM DD YY 00:00 am 
						

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Conditions
»If the user hangs up without terminating the record function, the system performs the
exit procedure as described in step 3 above.
»If the user presses the TRANS, CAMP ON, MSG, or FWD buttons during recording, pressing
the button is ignored.
»During the recording setup, pressing the CONF button is ignored.
»If a VM port isnot availablewhen the station user wants to record, the user receives the
following display (lasts six seconds):
( The user may retry after the display extinguishes.)
»In the recording mode, pressing the CONF button lets the user add members to the
recording (conference). Normal conference operation/conditions apply.
»If the FLASH or HOLD button is pressed during the recording, the recording is terminated.
»If a station user presses the record button while in a two-party conference, it is recorded.
If the button is pressed a second time, the conference ends and the call is returned to a
two-way conversation.
»Only one active recording per station is allowed.
»If a conference is being recorded and the conference master exits, the recording stays
active. The recording stops if the initiator re-enters the conference and ends it, removes
the record function, or the conference ends on its own.
»Only the initiator of a conference can invoke/remove the record function during a
conference.
»A conference warning tone is not given to conference members, if the initiator is
recording the conference and record tone is disabled.
»Recording is not allowed for a station that is barged in, Executive Overridden, or on an
active OHVO call.
»An Unsupervised Conference Call can be recorded.
One-Touch Recording Warning Tone
Description
The One-Touch Recording Warning Tone feature lets the installer enable/disable the
One-Touch Recording Warning Tone on a system-wide basis.
RECORDING UNAVAILABLE
MMM DD YY 00:00 am
Use of this feature when the One-Touch Recording Warn Tone is disabled may be
interpreted as a violation of federal, state, or local laws, and an invasion of privacy.
Check applicable laws in your area before recording calls using this feature. 
						

							2-306Voice Mail Outpulsing Table
Chapter 2 - Features and Operation
Programming Steps
1. Press the ONE-TOUCH RCD WARNING TONE flexible button(FLASH 06, Button #10).The
following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Recording Warning Tone is enabled.
Voice Mail Outpulsing Table
Voice Mail In-Band Signaling
Description
Entries in one of the eight Voice Mail Outpulsing Tables determine the In-Band signaling
required for:

						

							Voice Mail Outpulsing Table2-307
Chapter 2 - Features and Operation
Suggested Uses:

						

							2-308 Voice Over the Internet Protocol
Chapter 2 - Features and Operation
Voice Mail Disconnect Table
Description
A disconnect signal can be programmed into theXTSsystem to notify the VM system that a
call has been abandoned. This is accomplished through in-band signaling. If a CO or Intercom
disconnect signal is detected, theXTSsystem sends a series of DTMF digits programmed in
the voice mail disconnect table to the voice mail port. This can be any digit stream up to
12 digits including [
✳] and [#].
This table serves all eight voice mail groups. When no digits are programmed in the
disconnect table, silence is provided to the voice mail port followed by busy tone to aid the
voice mail system to recognize that the caller has abandoned the call.
TheXTSsystem provides Loop Supervision monitoring while a CO call is connected to a port
designated as voice mail and passes the Supervision to the voice mail.
Programming Steps
1. Press the DISCONNECT TABLE 8 flexible button(FLASH 66, Button #9).Thistable
number is used for the voice mail disconnect signal.
2. Enter up to 12 digits used for the disconnect signal, including [
✳] and [#], TRANS button
=pause.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…There are no entries in the Disconnect Table (Table #8).
Voice Over the Internet Protocol
TheDiscoveryVoice Over the Internet Protocol (VoIP) printed circuit board (PCB) is for use on
Vodavi key service units (KSUs), that includes the Vodavi telephone systems. It provides an
Ethernet interface to connect the KSU to an Internet Protocol (IP) network. The latest in voice
processing protocols and hardware technologies are used to provide the highest quality
voice over an IP network. In addition to supporting a Vodavi KSU, compatible IP phones can
establish calls with theDiscoveryVoIP card, allowing calls to be made to and from the IP
phone. Refer toAppendix D,“Voice Over the Internet Protocol,”for detailed description and
programming information.
Loop Supervision must be enabled on the CO lines (in CO Line programming) for
the VM Disconnect feature to operate.
VOICE DIS E
MAIL 
						

							Vo l u m e C o n t r o l2-309
Chapter 2 - Features and Operation
Vo l u m e C o n t r o l
Operation
DIGITAL AND ELECTRONIC TELEPHONES
The volume control on the Digital Key Telephone controls ringing, handset, and
speakerphone volumes. It also affects the receive volume of the Wanderer cordless unit. The
volume on 8-button digital telephones is controlled by dialing feature code 638 and then
using [#] to increase volume or [✳]todecreasevolume.
The volume control on the Electronic Key Telephone consists of two wheels located on the
right side of the telephone. Turning the wheel toward you decreases the volume.

						

							2-310Vo l u m e C o n t r o l
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Using the handset on a CO call ...
Receiving a page announcement ...
Receiving an incoming tone ringing Intercom or CO call ...
.
 SINGLE LINE TELEPHONE
The volume control on the Single Line Telephone is located on the right side of the
telephone. The slider switch options are HI for loud volume, LO for low volume, and OFF to
turn the ringer off. Two-line models have a volume switch for each line. Certain models do
not have an OFF option.
Speakerphone models have a sliding volume switch to adjust speakerphone volume. Slide
the switch toward you for lower volume or away from you for increased speakerphone
volume.
Each model has a volume button that can be pressed to increase or decrease the handset
volume.
The B/Z ringer switch is located on the bottom of the telephone near the line jacks. This
switch should be set to the Z mode for business/hospitality applications and to the B mode
for residential applications.
For single line telephones that are not equipped with a volume control slider switch or to
increase the volume greater than that allowed by the slider switch, use the following steps.
1. Dial 638.
2. Dial a valid number (0-9) to select a volume level.
3. Press HOLD.
HANDSET CO [#########]
MMM DD YY HH:MM am
SPEAKER PAGE [#########]
MMM DD YY HH:MM am
SPEAKER RING [#########]
MMM DD YY HH:MM am
The MSG light and the Line In Use (LIU) LEDs will not operate when set in the B ringer
mode.