Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

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4. Press the HOLD button to save the entry. A confirmation tone sounds and the display
now updates.
5. When all entries for one table are complete, press the flexible button for the next table.
To erase a bin number:
1. Enter a valid bin number.
2. Press the HOLD button.
Deny Table
Description
Each Deny Table contains ten bin numbers. Each bin number may be up to eight-digits
including {Do Not Care} digits. Entries in the Deny Table represent numbers or codes that are
to be denied or restricted. Common entries would be [1] for restricting all [1+] type of calls.
Exceptions to this restriction would be entered into the Allow Table.

						

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Special Table
Description
The Special Tables provide greater flexibility in designing a toll plan for a particular site.

						

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To enter office codes in a special table:
1. Press the SPECIAL TABLE (#1 to #4) flexible button(FLASH 70, Buttons #5 to #8)that
corresponds to the area code programmed above. The following message displays:
XXX = Area Code
2. Enter the office codes that are to be allowed or removed as follows:
XXX [1] = Allow Code
XXX [0] = Remove Code from the list
(XXX = An office code from 200 to 999)
3. Press HOLD after every code entered. A confirmation tone sounds and the display
updates. Multiple codes may be entered in a row. The display updates showing the first
six codes in ascending order.
DEFAULT…No codes are on the Allow list.
Display Toll Table Entries
Description
To view all entries in the toll tables using the display on the Executive telephone, press, the
DISPLAY TABLES flexible button(FLASH 70, Button #12)multiple times to scroll through the
entries.
Programming Steps
Press the DISPLAY TABLES flexible button(FLASH 70, Button #12)while entering
information into a table.
To view entries in an allow or deny table:
Two entries at a time are displayed on the bottom line of the display.
1. Press the DISPLAY TABLES button again, the next higher bins displays.
2. When the last entries are displayed, press the DISPLAY TABLES button again to show the
first two entries.
X=AlloworDenyCode
E=EndofEntry SPECIAL TABLE 1 AC XXX
It is recommended to view all entries in the Allow and Deny Table before leaving
programming. Entries can be entered near the bottom of the list for searching the
special tables or entries made in error. Viewing the entire Allow Table ensures
proper entry and operation.
ALLOW TABLE A
01 XXXXXXXE 02 XXXXXXXX 
						

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To view entries in a special table:
Six 3-digit codes allowed display in ascending order starting with the lowest entry.
Press the DISPLAY TABLES button again, the next 6 entries display. This continues until all
codes are displayed.
XXX= Area Code
YYY= Allowed Office Code
Initialize Exception Tables
Description
The Exception Tables parameters, including the Allow/Deny Tables and the Special Tables,
may be initialized setting all tables to their original, default values. The following Tables are
cleared returning to their default value upon initializing the Exception Tables parameters:
Programming Steps
1. Press the EXCEPTION TABLES flexible button (FLASH 80, Button #5). The following
message displays:
2. Press the HOLD button. A confirmation tone sounds.
SPECIAL TABLE 1 AC XXX
YYY YYY YYY YYY YYY YYY
Table 2-25: Exception Table Defaults
Program
CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 70 TOLL RESTRICTION
1 Allow Table A Programming None
2 Deny Table A Programming None
3 Allow Table B Programming None
4 Deny Table B Programming None
5 Special Table 1 Programming All Codes Denied
6 Special Table 2 Programming All Codes Denied
7 Special Table 3 Programming All Codes Denied
8 Special Table 4 Programming Home
9 Area Code for Special Table 1 None
10 Area Code for Special Table 2 None
11 Area Code for Special Table 3 None
12 Displaying Toll Table Entries None
INITIALIZE EX TABLES
PRESS HOLD 
						

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Print Exception Tables
Description
The Print Exception Tables command dumps the entire database as a permanent record
which can serve as a hardcopy of the database. The system baud rate must match that of the
printer or receiving device.
When printing information from the Exception Tables, the following data prints:

						

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Programming Steps
1. Press the EXCEPT TABLES flexible button(FLASH 85, Button #5). The following message
displays:
2. To print the Except Tables, press the HOLD button. The following message displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
Toll Restriction Related Items
CO/PBX Lines
When CO lines are marked as PBX lines the system first checks the PBX code table for a valid
match. If the first digits dialed do not match the entries in the PBX code table the call is
considered an attempt to call another PBX extension and no toll restriction is applied. If the
first digits dialed are found in the PBX code table (FLASH 12), toll restriction starts with the
next dialed digit.
Forced Account Codes
The system can be programmed to force the use of account codes on all restricted calls.
When forced account codes are enabled, an account code must be entered to place a call
that is otherwise restricted through toll restriction. By entering an account code, the station
class of service becomes unrestricted. When account codes are forced on a system-wide
basis, selected users may be instructed on how to enter account codes from any station and
be allowed to dial unrestricted from a station that may otherwise be restricted. Use of
account codes in this manner, as a traveling class of service, is however, not controlled by the
system. Any station user with knowledge of how to enter account codes to override a
station’s toll restriction can do so.
SLT DTMF Receivers
When Single Line Telephones are connected to theXTSsystem and toll restriction is enabled,
the DTMF receivers located in the system monitors the call for a programmed time period.
While the DTMF receiver is monitoring the digits being dialed by a single line telephone, it is
considered busy and not available for monitoring another SLT attempting to dial. When all
DTMF receivers are busy, an SLT attempting to go off-hook does not receive dial tone until a
receiver is available.
TheXTSsystem allows up to 5 DTMF receivers for monitoring SLT dialing. If a system has
heavy SLT usage, then toll restriction may inhibit dialing by SLT stations.
PRINT EX TABLES
PRESS HOLD
PRINTING EX TABLES 
						

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Two (2) options are available to help alleviate this problem:
1. Shorten the SLT receiver timer [FLASH 01] [Button 12]. This frees up DTMF receivers faster,
but may not provide the desired toll restriction for SLT stations.
2. Enable LCR and force LCR on SLT stations.
When the LCR database is set up, the 3-digit table allows entry of the number of digits to
expect. When a SLT dials the appropriate number of digits, LCR releases the DTMF receiver
and then be available for another SLT call.
LCR Versus Toll Restriction
LCR is not an alternative to toll restriction nor is toll restriction an alternate to LCR. They work
best when programmed together. Toll restriction specifies station dialing privileges, and LCR
provides call routing to appropriate lines.
LCR can enhance toll restriction by providing Store and Forward operation to analyze digits
being dialed before a trunk is seized. This prevents users from by-passing toll restriction by
taking advantage of the time required for a central office line to provide dial tone. LCR is
recommended when toll restriction is enabled.
Uniform Call Distribution
Eight Uniform Call Distribution (UCD) groups can be programmed, each containing up to
eight three-digit station numbers. Each group is assigned a pilot number. When this number
is dialed, the first available agent in that group is rung. Calls are routed to the station that has
been on-hook for the longest period of time. Refer toChapter 4, Call Distribution - ACD/UCD
for additional information.
Universal Day/Night Answer
Description
Incoming CO lines can be programmed for Universal Day Answer (UDA) or Universal Night
Answer (UNA). UDA/UNA assigned CO lines can also signal over the external page port(s). If
External Day programming is enabled and the system is in the day mode, the assigned
external page port(s) present a ringing signal. UDA/UNA is established on a per CO line basis
in admin programming.
When the system is in Day or Night mode and you hear an outside line ringing at another
station, and wish to answer it:
Dial [#5] on the dial pad. The connected outside line can be transferred or disconnected.
Each telephone utilizing Universal Day/Night Answer must have a loop button
appearance if the ringing outside line does not display at their phone. 
						

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Universal Day Answer (UDA)
Description
UDA-assigned CO lines can signal over external page port(s). External Day ringing is
programmed on a system-wide basis in administrative programming. Stations that do not
have access to a line during the day can answer that line while the System is in the day mode
by dialing a UDA code [#5]. To use this feature, a LOOP button or an appearance of the trunk
must be present on the station.
Programming Steps
1. PressFLASHand dial[40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible Button #19 (Page A) is lit.
4. Press the Page B flexible button (Button #20). The following message displays:
XXX-XXX = CO Line Range
5. Press the UNIVERSAL DAY ANSWER flexible button(FLASH 40, Page B, Button #7).The
following message displays:
6. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Universal Day Answer feature is disabled.
Conditions
»During the Day mode, all common CO lines ring when programmed for UDA ringing.
»CO lines not programmed for UDA ringing do not participate in common audible ringing.
CO LINE AT TRIBUTES
SELECTACOLINERANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX PAGE B
ENTER BUTTON NUMBER
UNIVERSAL DAY ANSWER 0-1
DISABLED 
						

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»If External Day ring is disabled, or the system is not in the day mode, external page
ringing is disabled.
»Ringing CO lines not assigned CO line group access for a particular SLT may be answered
in a UDA service. Dialing privileges are unavailable on CO lines to which an SLT does not
have access. CO lines without UDA status may not be answered or accessed via UDA
procedures.
»If two single-line telephones attempt to retrieve one ringing CO line simultaneously, one
user is connected to the incoming CO line and the other user receives intercom busy
tone.
»The special ring mode is treated as day mode.
Universal Night Answer (UNA)
Description
If a line is marked UNA, this activates night service answering of incoming calls on this line by
stations not normally assigned access to the line(s) by dialing feature code [#5]. This station
must have a direct CO appearance or an available loop key assigned to do this. Lines marked
as UNA also activate Night Ringing over External Page when in the night mode if External
Night Ringing is set to Yes.
Programming Steps
1. PressFLASHand dial[40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit. The following message displays to indicate current
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the UNA flexible button(FLASH 40, Page A, Button #3).
CO LINE AT TRIBUTES
SELECTACOLINERANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX PAGE A
ENTER BUTTON NUMBER 
						

							2-290Vo i c e M a i l
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5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…UNA is enabled.
Vo i c e Ma i l
Description
Up to 8 Voice Mail groups can be configured in theXTSsystem. Each group can contain up to
24 Voice Mail designated ports, each of which interfaces with a port on an SLT card (or DIDB if
using a Digital Voice Mail).
An externally provided Voice Mail system or Auto Attendant must be connected to theXTS
system for Voice Mail or Auto Attendant operation. Voice Mail automatically handles
unanswered calls. Station user can then retrieve messages left at their stations.
Auto Attendants can handle incoming calls and route callers to station users without
intervention from the systems Attendant. Direct incoming ring to Voice Mail/Auto Attendant
groups can be done directly through CO Line Ringing Assignments. The buttons on the
digital telephone are defined as shown when entering the Voice Mail programming area:
:
UNA 0-1
ENABLED
VM GROUP
440VM GROUP
441VM GROUP
442VM GROUP
443
✺1Q✺2W✺3E✺4R
VM GROUP
444VM GROUP
445VM GROUP
446VM GROUP
447
✺5T✺6Y✺7U✺8I
ALTERNATIVE
VM GROUPLEAVERETRIEVESTATION
ASSIGN
✺9O✺10 P✺11 A✺12 S
✺13 D✺14 F✺15 G✺16 H
✺17 J✺18 K✺19 L✺20 ;
✺21 Z✺22 X✺23 C✺24 V