Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Flexible Button Assignment2-141
Chapter 2 - Features and Operation
6. Enter a valid button number [01-24] to program followed by the desired button function:
[0] = Flexible/user changeable
[1] = CO line
[2] = Loop button/all-purpose CO appearance
[3] = Pool for specific groups
[4] = Direct feature programmable
[#]=Locksbutton
Operation
To program a user-programmable Flexible Button:
1. Press the SPEED button twice.
2. Press the assigned button to program (it must be programmed in the database as a multi-
function button).
3. Dial the desired feature code. Refer to“Default Numbering Plan”on page F-16.
To erase a user programmable Flexible Button:
1. Press the SPEED button twice.
2. Press the button to erase.
3. Press the FLASH button. Confirmation tone sounds.
4. Replace handset or press ON/OFF button.
Display Flexible Buttons
Description
Each time the DISPLAY BUTTONS flexible button is subsequently pressed, the next four
buttons display starting with the lowest button number.

						

							2-142Flexible Numbering
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Flexible button #19 (Page A) is lit.
4. Pressbutton#20.ThedisplayupdatestoreflectcurrentprogrammingforPageB.
XXX-XXX = Station Range
5. Press the DISPLAY BUTTONS flexible button(FLASH 50, Page B, Button #14)to display
programming assignments. The following message displays:
XXX = Station Number
BB = Button Number
YYY = Button Function
Flexible Numbering
Description
TheFlexibleNumberingfeatureallowsthesystemnumberingplantobemodifiedfromits
default value (refer to“Default Numbering Plan”on page F-16) to accommodate specific
customer requirements. Station, Pilot, and Feature Access Code numbers may be changed
with this feature. The length of these numbers may also be modified to meet specific
customer applications.
The buttons on the key telephone are defined as shown when entering the Flexible
Numbering Assignment feature programming area:
XXX - XXX PAGE B
ENTER BUTTON NUMBER
BUTTONS XXX - YYY 01D100
02D101 03D103 04D104
CHANGE
FLEXIBLE CODEERASE
FLEXIBLE CODE
✺1Q✺2W✺3E✺4R
✺5T✺6Y✺7U✺8I
✺9O✺10 P✺11 A✺12 S
✺13 D✺14 F✺15 G✺16 H
✺17 J✺18 K✺19 L✺20 ;
NEW FLEXIBLE
CODE ENTRYNEXT
CODE ENTRYPREVIOUS
CODE ENTRYNEW FIXED
CODE ENTRY
✺21 Z✺22 X✺23 C✺24 V 
						

							Flexible Numbering2-143
Chapter 2 - Features and Operation
Programming Steps
PressFLASHand dial[52]. The following message displays:
To select a Fixed or Flexible Code:
1. Press Button 24 (Fixed) or Button 21 (Flexible).
2. Enter the desired code to change.
3. Press HOLD. The fixed and flexible number, as well as a description of the code, displays
on the LCD.
To change a Flexible Code:
1. Select the desired code.
2. Press Button 1. The red LED illuminates.
3. Delete the flexible number by pressing button 2 and then pressing HOLD. The flexible
number field will be blank
4. Enterthenewcode(2-4digits).
5. Press HOLD.
To erase a Flexible Code:
1. Select the desired code.
2. Press Button 1 (must be lit).
3. Press Button 2.
4. Press HOLD.
Conditions
»Feature access codes cannot conflict with station numbering.
»CO line numbers are fixed and cannot be changed other than the current FLASH 42
reassignment.
»If no VM ID digits are programmed in the station field, the flexible number assigned to
the station will be sent to the VM unit.
»Flash 06, Button #15 is the programming area to automatically assign the VMID digits to
be the same as the flexible station numbering.
»The SMDR will output 4-digit numbers in the station field. If less than 4 digits is selected
in the numbering plan, leading spaces will be added in place of the numbers. The 3-4
digit SMDR programming area will be removed from programming.
FIX: 100 FLEX: 100
NAME: STATION 100
You can scroll through the codes by using the PREVIOUS button (23) or the
NEXT button (22).
Station/Pilot numbers can only contain 0-9.
Feature codes can contain 0-9, *, #. 
						

							2-144Group Listening
Chapter 2 - Features and Operation
»The Discovery ACD event trace source and destination fields will be 4 digits. Station
numbers less than 4 digits will be prefixed with leading zeros.
»The programming will print out as part of the CO-STA port programming area. The
flexible numbering can be initialized in the CO-STA initialization area.
»If programming with a telephone -- All programming will be done using Fixed Codes,
regardless of the flexible codes.
EXAMPLE: If a station has been renumbered from 4500-4851, in programming they are
still referred to as 100-351.
Station Port Inquiry
Description
When using flexible numbering, some programming steps require the fixed code. This
feature allows you to dial a feature code to reveal the fixed port for your station.
Operation
Dial feature code [611]. The fixed Station/Port Number for your station displays.
Group Listening
Description
All digital key stations have a built-in speakerphone. Station users may use the speaker to
monitor a call while using the handset to converse with the outside party. This enables other
people in the room to listen to both parties in the conversation.
Programming Steps
1. Press the GROUP LISTENING flexible button(FLASH 05, Button #9).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Group Listening is disabled.
STATION PORT:
XXX
This feature is not available when the station is in headset mode.
GROUP LISTENING 0-1
DISABLED 
						

							Headset Mode2-145
Chapter 2 - Features and Operation
Operation
To activate Group Listening while conversing on the handset:
Press the ON/OFF button. Both parties can then be heard on the digital station’sspeaker.
The speakerphone microphone is muted while the handset is off-hook.
To deactivate Group Listening while off-hook:
Press the ON/OFF button.
Conditions
»While using the speakerphone, lifting the handset turns off the speakerphone. To activate
group listening, press the ON/OFF button (to ON) while the handset is off-hook.
»While in group listening mode, pressing the MUTE button causes the transmit from the
handset to be muted (the speakerphone microphone is already muted). However, the
distant end is still heard over the handset receiver and the station speaker.
»If full speakerphone operation is desired while in group listening mode, simply set the
handset on-hook.
»Group listening is unavailable when the station is in headset mode.
»When placing the handset on-hook to full speakerphone operation, it is normal to hear a
squeal caused by audio feedback. To eliminate this noise, press MUTE prior to initiating
speakerphone operation.
»Must be enabled in System Features Programming.
Headset Mode
Description
Each digital telephone can be individually programmed for headset operation. When
programmed, an industry-standard, electret-mic-compatible, modular headset with its
adapter box may be connected to a digital telephone for headset use. This allows handset or
headset operation by switching the selector switch on the adapter box. Speakerphone
operation and call announce on intercom are disabled while a station has enabled headset
mode.
Once programmed in station programming, the user may then select between headset
mode or normal handset/speakerphone mode by simply dialing a code or pressing a user
programmable flexible button.
Related Information
Operation
The user connects the modular headset to the handset jack on the telephone leaving the
handset in place. The ON/OFF button on the Digital Telephone is used to initiate and end
calls while using the headset.
Quick Reference
➡Flash 50 Page B Button #4 The Headset function MUST be enabled (Refer to“Speakerphone Options”on page 2-236 
						

							2-146Hold - Exclusive
Chapter 2 - Features and Operation
To activate Headset Mode:
Dial [634] on the dial pad,
-or-
Press preprogrammed HEADSET MODE button. LED lights steady.
To deactivate Headset Mode:
Dial [634] on the dial pad,
-or-
Press the preprogrammed HEADSET MODE button. LED extinguishes.
 SINGLE LINE TELEPHONE
Not applicable
Hold - Exclusive
Description
When a line is placed on Exclusive Hold, no other station in the system can retrieve the call.
Operation
Exclusive Hold may be programmed and activated on the first or second depression of the
HOLD button. CO Lines, while in a transfer hold, are always placed in an Exclusive Hold
condition.
 SINGLE LINE TELEPHONE
While connected to an outside line, to place a call on Exclusive Hold:
Briefly depress and release the hookswitch. Handset must stay off-hook.
To retrieve the call:
Briefly depress and release the hookswitch again.
Exclusive Hold Flash Rate
Description
The Exclusive Hold flash rate is the rate at which a CO Line button or Loop button flashes
when a call is placed on Exclusive Hold. This flash rate can be programmed to 29 different
options identified in the flash rate table. This enables the programmer to customize the key
system configuration to desired flash rates.
While Headset mode is active, the ON/OFF button activates the headset and
disables speakerphone and intercom call announce operation at your station.
To install the headset, see the Installation Manual.
Station must be programmed in database programming for headset operation
before the flexible button can be programmed. 
						

							Hold - Exclusive2-147
Chapter 2 - Features and Operation
Programming Steps
1. Press the EXCLUSIVE HOLD flexible button(FLASH 07, Button #12). The following
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer toTable 2-13 on page 2-137.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Exclusive Hold flash rate is set for a Green 120 ipm Flash (24).
Exclusive Hold Recall Timer
Description
TheSystemHoldRecallTimerdeterminesthetimebeforeacallplacedonExclusiveHold
recalls the station placing the Hold. If unanswered by that station, the call recalls the
attendant.
The Exclusive Hold Recall Timer setting is variable from 000-300 seconds. An entry of 000
disables the timer and there is no recall.
Programming Steps
1. Press the EXCLUSIVE HOLD RECALL TIMER flexible button(FLASH 01, Button #2).The
following message displays:
2. Enter a valid number on the dial pad that corresponds to 000-300 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Exclusive Hold Recall Timer is set for 180 seconds.
EXCLUSIVE HOLD 00-28
GREEN 120 IPM FLASH
EXC HOLD RECALL 000-300
180 
						

							2-148Hold - Preference
Chapter 2 - Features and Operation
Hold - Preference
Description
The Hold Preference feature allows either System or Exclusive hold as the primary hold on the
first depression of the HOLD button, depending upon programming. A second depression
invokes the second hold preference.
Programming Steps
1. Press the HOLD PREF flexible button(FLASH 05, Button #2).
2. Enter a valid number (0 or 1) that corresponds with the following entries:
[0] = Exclusive Hold
[1] = System Hold
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Hold Preference is System Hold.
Hold - System
When a line is placed on System Hold, any station in the system with an appearance of that
line can retrieve the call.
System Hold Flash Rate
Description
The System Hold flash rate is the rate at which a CO Line button or Loop button flashes when
a call is placed on System Hold. This flash rate can be programmed to 29 different options
identified in the flash rate table. This enables the programmer to customize the key system
configuration to desired flash rates.
Programming Steps
1. Press the SYSTEM HOLD flexible button(FLASH 07, Button #13). The following message
displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer toTable 2-13 on page 2-137.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
HOLD PREFERENCE 0-1
SYSTEM
SYSTEM HOLD 00-28
RED 60 IPM DBL WINK 
						

							Hot Keypad2-149
Chapter 2 - Features and Operation
DEFAULT…System Hold flash rate is set for a Red 60 ipm Double Wink (04).
System Hold Recall Timer
Description
The System Hold Recall Timer determines the time before a call placed on System Hold recalls
the station placing the hold. If unanswered by that station, the call recalls the attendant.
The System Hold Recall Timer setting is variable from 000-300 seconds. An entry of 000
disables the timer and there is no recall.
Programming Steps
1. Press the SYSTEM HOLD RECALL TIMER flexible button(FLASH 01, Button #1).The
following message displays:
2. Enter a valid number on the dial pad that corresponds to 000-300 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…System Hold Recall Timer is set for 60 seconds.
Hot Keypad
Description
The Hot Keypad feature enables a station user to activate the telephone by dialing digits or
pressing telephone buttons without going off hook.
Hot Line / Ring Down
Description
Stations may be programmed to immediately call or ring down a particular station or outside
number upon going off hook. This is done by programming the stations Off-Hook preference
to activate a DSS or Speed dial feature key (refer to“Ring Down/Hot Line/Off-Hook Preference”
on page 2-229. This feature can be overridden if the station user selects a CO line first when
going off-hook.
SYSTEM HOLD RECALL 000-300
060 
						

							2-150Hunt Groups
Chapter 2 - Features and Operation
Hunt Groups
Description
The system can be programmed for up to 12 Hunt Groups. Each Hunt Group can contain up
to 8 stations each. Each Hunt Group can be independently arranged to use a pilot hunting or
station hunting technique. If a station is in DND or is forwarded in any manner, it is
considered busy.
Programming Steps
1. PressFLASHand dial[30]. The following message displays:
The top left button in the flexible button field is lit for programming Hunt Group 1 (450).
2. To change Hunt Groups or enter a different Hunt Group, press the appropriate flexible
button 1-12 (450-457). Hunt Groups 458-461 are only used for RAN applications in
UCD/ACD (refer toChapter 4, Call Distribution - ACD/UCD).
3. Enter a valid three-digit station number, or station numbers up to eight stations per
group. Hunt groups are joined or chained together by entering another Hunt Group Pilot
Number as the last entry of the group.
4. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
To remove stations from a Hunt Group:
1. Enter [#] three times on the dial pad.
2. Press HOLD. A confirmation tone sounds and the display updates. This removes all
stations previously programmed in that group.
Station / Pilot / Pilot All Ring -- Hunting Assignments
Description
Pilot Hunting-- Incoming CO, transferred CO, and intercom calls can be directed to a pilot
number of a hunt group. The system searches sequentially (in the order the extensions were
entered in the database programming) for an idle station in the group and rings that station.
HUNT GRP
450HUNT GRP
451HUNT GRP
452HUNT GRP
453
✺1Q✺2W✺3E✺4R
HUNT GRP
454HUNT GRP
455HUNT GRP
456HUNT GRP
457
✺5T✺6Y✺7U✺8I
HUNT GRP
458HUNT GRP
459HUNT GRP
460HUNT GRP
461
✺9O✺10 P✺11 A✺12 S
STATION /
PILOT
✺13 D✺14 F✺15 G✺16 H
HUNT 450 PLT ONE ###, ###,
###, ###, ###, ###, ###, ###