Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide

							Account Code2-11
Chapter 2 - Features and Operation
 SINGLE LINE TELEPHONE
To enter an Account Code before a call:
1. Lift the handset.
2. Dial [627].
3. Dial the account code.
4. Dial [9] or CO Access code. Dial tone sounds.
5. Dial the desired number.
Conditions
»Verified Account Codes allow use of an account code as a traveling Class of Service.
»If LCR is activated in the system and verified account codes are activated, the user must
enter the account code before dialing the LCR code.
»When verified account codes are activated, station MUST enter an account code to dial a
number that is restricted through station COS and toll restriction. An account code is not
required for calls that are unrestricted through station COS and toll restriction.
»When verified account codes are not forced, a station user may place a call without
entering an account code. In this case, the station users COS is based on their station
COS. In this case, a user can enter a verified account code to upgrade their COS.
»The Redial feature does not support Verified Account Codes.
Initialize Verified Account Code Table
Description
The Verified Account Code Table may be initialized setting all data fields to their original,
default values.
If the Account Code contains fewer than 12 digits, dial [✳]toreturntotheintercom
dial tone.
Table 2-1: Verified Account Code Table Defaults
Program
CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 31 VERIFIED ACCOUNT CODES
1 Account Code None
2 Class of Service None
3 Delete Code None
4EraseDigits None 
						

							2-12Account Code
Chapter 2 - Features and Operation
Programming Steps
1. Press the VERIFIED ACCT CODES flexible button (FLASH 80, Button #14). The following
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Print Verified Account Codes
Description
The Print Verified Account Codes command dumps the entire database as a permanent
record which can serve as a hardcopy of the database. The system baud rate must match that
of the printer or receiving device.
Figure 2-1: Verified Account Codes Printout
Programming Steps
1. Press the VERIFIED ACCT CODES flexible button(FLASH 85, Button #15). The following
message displays:
2. To print the VERIFIED ACCT CODES, press the HOLD button. The following message
displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
INITIALIZE ACCT CODES
PRESS HOLD
ACCOUNT CODE TABLE 11
12
13
14
15
16
17
18
19
20
21
22
23
24
25##
##
##
##
##
##
##
##
##
##
##
##
##
##
##26
27
28
29
30
31
32
33
34
35
36
37
38
39
40##
##
##
##
##
##
##
##
##
##
##
##
##
##
## ENTRY
-----COS
---DGTS
----
00
01
02
03
04
05
06
07
08
09
10##
##
##
##
##
##
##
##
##
##
##
... and so on through 249
PRINTACCTCODES
PRESS HOLD
PRINTING ACCT CODES 
						

							Answering Machine Emulation 2-13
Chapter 2 - Features and Operation
Answering Machine Emulation
Description
When a call is sent to a voice mailbox, the station associated with that can press a
preprogrammed button to listen to the caller leaving the voice mail message. If the mailbox
owner decides to speak with the caller, they can press the preprogrammed button to be
connected to the caller.
Two methods of notification are available, Ring Mode or Speaker Mode. The preprogrammed
button type (654+0=Ring Mode, 654+1=Spkr Mode) defines the operation mode.
EXAMPLE -- Station A places their phone in the answering machine mode by pressing the
flexible button programmed on the telephone. The button light is solid red. Whatever button
type is assigned on the telephone defines the operation mode of the feature.)
When an incoming CO call rings at a station and forwards (except busy type) to the station’s
voice mailbox:

						

							2-14 Attendant Assignment / Features
Chapter 2 - Features and Operation
The Mailbox Owner has the following options when a call is sent to a voice mailbox:
To leave the caller in the voice mailand stop the speaker broadcast, press the ON/OFF
button. The mailbox owner can continue to listen to the message being left without
taking action at their keyset. When the caller disconnects after leaving the voice mail
message, the button returns to solid red and the keyset returns to idle.
To t a l k t o t h e p a r t yleaving the message, press the MUTE key. The station remains in the
CONF mode, and the caller hears the voicemail and the station user.
To p i c k u p t h e c a l l, press the flexible button. When the call is picked up, the voice mail
system disconnects from the call, and the voice mail port returns to the idle (waiting)
state. The caller is in a normal talk state with the CO caller.
 SINGLE LINE TELEPHONE
Answering Machine Emulation cannot be used with Single Line Telephones.
Conditions
»The user must have an Electronic or Digital Keyset.
»KeysetmusthaveapreprogrammedANSWERMACHINEflexiblebutton.
»After the in-band digits are sent to the voice mail, the station’sflexiblebuttonstatusis
checked. The feature is executed based on this check. The result of the check is as follows:
Inactive = no feature operation executed
Active = feature executed as per button function (ring mode or speaker mode)
»An idle station can press the flexible button to go to the inactive mode. The LED
extinguishes and no answer machine calls are presented to the station.
»When button is programmed at the station, it is in the inactive mode (LED extinguishes).
»If the station user answers the call, the normal CO line LCD window displays. The call
timer shows the elapsed time including the time the caller was in VM. The call timer does
not start at 0 in this case.
Attendant Assignment / Features
Refer toChapter 3, Attendant Features and Operation.
Automatic Call Distribution (ACD)
Refer toChapter 4, Call Distribution - ACD/UCD. 
						

							Automatic Privacy2-15
Chapter 2 - Features and Operation
Automatic Privacy
Description
Privacy is automatically provided on all calls. If one station is conversing, another station
cannot intrude on that line.
The Automatic Privacy feature can be disabled, allowing up to seven other stations to join in
on existing CO line conversations. Refer to“Privacy Release”on page 2-220for details.
Background Music
Description
Each digital telephone user may receive music over their speaker when an optional music
source is connected to the system. The Background Music feature can be allowed or denied
on a system-wide basis by programming. The system can be programmed to let stations
activate their Background Music, in addition to Music-On-Hold.
Programming Steps
1. Press the BACKGROUND MUSIC flexible button(FLASH 05, Button #6).
2. Enter a valid number (0 or 1) that corresponds with the following:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT…Background Music channel is enabled.
Operation
1. Dial[632]on the dial pad,
-or-
Press the preprogrammed flexible button.
TheLCDdisplayshowsthefollowing:
Disabling of the privacy feature may be limited by federal, state or local law, so
check the relevant laws in your area before disabling privacy.
BACKGROUND MUSIC 0-1
ENABLED
0:OFF 1/2/3: CH-1/2/3
MMM DD YY HH:MM am 
						

							2-16Battery Back-Up (Memory)
Chapter 2 - Features and Operation
2. Enter the desired channel on the dial pad. Confirmation tone sounds. Music is now issued
through the speaker.
3. Press the Volume Bar to change the volume. The following message displays:
 SINGLE LINE TELEPHONE
The background music feature is not compatible with single line telephones.
Conditions
»When you pick up the handset or press the ON/OFF button, music automatically
discontinues.
»When the headset is enabled, BGM discontinues.
»AmusicsourcemustbeconnectedtotheBGM/MOHconnector.
Battery Back-Up (Memory)
Description
A lithium battery is located on the Main Processing Board (MPB) to protect system memory in
case of commercial power outage or the system power being turned off for a time period.
Battery Back-up Memory retains all system features including system and station speed dial
during a power outage.
Baud Rate Assignments
Description
The System provides outputs such as SMDR or ICLID to the standard RS-232 connectors on
the MPB or RS-232 on the optional SIU Modules.
PORT #1 -- RS-232C port labeled SCMI on the MPB
PORT #2--19.2K modem
PORT #3 and #4 -- RS-232 ports on optional SIU board on MISB.
PORT #5 -- UART on MPB2
SPEAKER BGM [#########]
MMM DD YY HH:MM am
PORT #1
MPB RS-232CPORT #2
MODEMPORT #3
I/O RS-232PORT #4
I/O RS-232
✺1Q✺2W✺3E✺4R
PORT #5
UART ON MPB2
✺5T✺6Y✺7U✺8I 
						

							Baud Rate Assignments2-17
Chapter 2 - Features and Operation
Programming Steps
PressFLASHand dial[15]. The first button is lit and ready for programming Port #1. The
following message displays:
PORT #1, #3, #4, #5 BAUD RATES
1. Press the desired PORT # flexible button(FLASH15,Buttons#1,#3,#4,or#5)to
determine the port to program.
2. Enter a 1-digit number for the baud rate:
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT . . . Port #1 = 19.2K, Ports #3, 4, & 5 = 9600.
PORT #2 BAUD RATE
Press the PORT #2 flexible button(FLASH 15, Button #2)to verify the baud rate of the
modem. The following message displays:
DEFAULT . . . Port #2 = 19.2K.
PORT BAUD
1 19.2K
[1] = 150 Baud [5] = 2400 Baud
[2] = 300 Baud [6] = 4800 Baud
[3] = 600 Baud [7] = 9600 Baud
[4] = 1200 Baud [8] = 19.2K Baud
PORT BAUD
2 19.2K 
						

							2-18Cabinet/Card Programming
Chapter 2 - Features and Operation
Cabinet/Card Programming
Description
The Cabinet/Card Programming feature provides a means to assign the peripheral cards to
alternative peripheral card slots.
Flash 24 also allows for partial signaling over T1IBs (9) or PRIBs (8). For example, card slots
ordinarily accommodate 24 CO line time slots each. This feature allows you to limit the
amount of time slots per card to four (4), or multiples of four (4) up to 20. To use this feature,
the card ID is programmed followed by the number of CO lines to be used in groups of four
(4). A group of four (4) is known as a cluster. If the card number is programmed without a
cluster number, all COs on that card are active.
Related Information
Programming Steps
1. PressFLASHand dial[24]. The following message displays on the display:
When using partial signaling, the last channel in the cluster and the 24th channel
are data channels (e.g., for partial signaling with one cluster, the 4th and 24th
channels are data channels. If two clusters are used, then the 8th and 24th channels
are data channels.)
SLOT 0SLOT 1SLOT 2SLOT 3
✺1Q✺2W✺3E✺4R
SLOT 4SLOT 5SLOT 6SLOT 7
✺5T✺6Y✺7U✺8I
SLOT 8   
✺9O✺10 P✺11 A✺12 S
✺13 D✺14 F✺15 G✺16 H
CAB 0CAB 1CAB 2
✺17 J✺18 K✺19 L✺20 ;
✺21 Z✺22 X✺23 C✺24 V
Quick Reference
➡Flash 80 Button #20 System Reset (Refer to“System Reset”on
page 2-260.)
CABINET 0
ENTER BUTTON NUMBER 
						

							Cabinet/Card Programming2-19
Chapter 2 - Features and Operation
2. Press the button corresponding to the desired cabinet (CAB). Buttons #17-19 represent
cabinets 0-2. The following message displays on the display:
Button #1 LED is lit to indicate that you are programming for peripheral card slot 0.
3. Press the button corresponding to the desired SLOT location. (Buttons #1-9 indicate
peripheral card slots 0-8.)
4. Enter a valid number for the type of card plugged into the current peripheral card slot.
[00] = None [06] = GCOB [12] = VOIP
[01] = ETIB [07] = DIDB [13] = SL12
[02] = DTIB [08] = PRIB [14] = LC08
[03] = DT24 [09] = T1IB [15] = SI12 (future card)
[04] = SLIB [10] = BRIB [16] = LCI8 (future card)
[05] = LCOB [11] = BR16
5. Enter a valid number (1-5) to specify the desired cluster (partial) quantity.
[1] = cluster of 4 [4] = cluster of 16
[2] = cluster of 8 [5] = cluster of 20
[3] = cluster of 12 No Entry = All CO lines
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
7. Press the reset button on the Main Processing Board (MPB).
DEFAULT…Cabinets 0-2 are identified as cabinet 0 and card slots 0-8 are identified as slot 0.
Conditions
»After programming card slots, a system reset must be performed.
CAB X SLOT XX 00-14
DTIB
Electrical bus configurations restrict the slots that can support T1 and PRI cards
to slots 1-7 of Cabinet 0 and to slots 0-7 of Cabinets 1 and 2. 
						

							2-20Call Back
Chapter 2 - Features and Operation
Call Back
The two types of Call Back are Manual Call Back and Automatic Call Back.
Manual Callback
Description
A station can initiate a call back request to another busy station. Once that station becomes
idle, the station that left the call back request is signaled.
The Call Back Button flash rate is the rate at which the Call Back button flashes when a station
at which you left a call back request becomes available. This flash rate can be programmed to
29 different options identified in the flash rate table. This enables the programmer to
customize the key system configuration to desired flash rates.
Programming Steps
1. Press the CALL BACK BTN flexible button(FLASH 07, Button #16). The following
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer toTable 2-13 on page 2-137.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT…Call Back Button flash rate is set for a Red 120 ipm Flash (10).
Operation
If you dial a telephone that is busy and want to activate Call Back:
1. Press the CALL BACK button.
2. Hang up.
When the busy station hangs up, you are signaled.
3. Answer the call; station you called is then signaled. (If your station is busy when signaled,
an automatic MSG is left at your phone).
CALL BACK BTN 00-28
RED 120 IPM FLASH
A Call Back Request is automatically invoked anytime a user listens to the
intercom busy tone for a preset period of time.
Only one Call Back request can be left at a station; the second request is converted
to a message wait call back request.