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Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
Starplus Triad Xts Installation Digital Key Telephone System Instructions Guide
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Hunt Groups2-151 Chapter 2 - Features and Operation Calls directly to stations (by calling the extension number) within the hunt group do not hunt but receive call progress tones from the extension. Pilot All Ring Hunting --rings all idle stations in a particular Hunt group at one time. Station (Circular) Hunting-- Transferred CO, and intercom calls that are presented to a busy, or DND station, that are members of a Station Hunt Group, search sequentially (in the order the extensions were entered in database programming) for an idle station in the group and rings that station. Direct ringing CO Line calls to the station number ring at the station. If station hunting is desired on a direct ringing call, program the station hunting pilot number in the CO Line ring assignment list. This lets the member of the hunt group to receive private/hunt group calls. Programming Steps 1. Press the STATION/PILOT flexible button(FLASH 30, Button #13)to indicate Pilot, Pilot All Ring Hunting, or Station Hunting. 2. Dial a valid number (0-2): [0] = Pilot (Default; shown on LCD as PLT ONE) [1] = Pilot All Ring Hunting (shown on LCD as PLT ALL) [2]=StationHunting(shownonLCDasCIR) Initialize Hunt Group Parameters Description Hunt Group Parameters may be initialized setting all data fields to their original, default value. “All Ring”hunt groups cannot be chained together. 458-461 are ONLY for RAN applications. Table 2-14: Hunt Group Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 30 HUNT GROUPS 1-12 Hunt Group Programming None 13 Station/Pilot Hunting Assignment Pilot
2-152Hunt Groups Chapter 2 - Features and Operation Programming Steps 1. Press the HUNT GROUPS flexible button (FLASH 80, Button #10). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. PrintHuntGroupParameters Description The Print Hunt Group command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. Programming Steps 1. Press the HUNT GROUPS flexible button(FLASH 85, Button #11). The following message displays: 2. To print data for Hunt Group Parameters, press the HOLD button. The following message displays: When the system finishes sending the requested information to the printer, a confirmation tone sounds. INITIALIZE HUNT GROUP PRESS HOLD HUNT GROUPS ----------- HG 0..450 PILOT RING ONE HG 1..451 PILOT RING ONE HG 2..452 PILOT RING ONE HG 3..453 PILOT RING ONE HG 4..454 PILOT RING ONE HG 5..455 PILOT RING ONE HG 6..456 PILOT RING ONE HG 7..457 PILOT RING ONERAN HUNT GROUPS --------------- HG 8..458 PILOT RING ONE HG 9..459 PILOT RING ONE HG10..460 PILOT RING ONE HG11..461 PILOT RING ONE Figure 2-11: Hunt Group Parameters Printout PRINTHUNTGROUP PRESS HOLD PRINTING HUNT GROUP
Idle Speaker Mode2-153 Chapter 2 - Features and Operation Idle Speaker Mode Description The Idle Speaker Mode feature allows you to select whether the first digit dialed is audible over the digital telephone speaker. This feature is allowed or denied on a system-wide basis in programming. Programming Steps 1. Press the IDLE SPEAKER MODE flexible button(FLASH 05, Button #10). 2. Enter a 0 or 1 that corresponds with the following entries: [0] = First digit dialed is audible (Disabled) [1] = First digit dialed is Muted (Enabled) 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT…Idle Speaker Mode is disabled. Incoming Calling Line Identification For information about Incoming Calling Line Identification (ICLID), refer to Appendix A,“ICLID / Caller ID.” Intercom Description The Intercom Button feature provides station users the function of ringing a busy station via the intercom without using the Camp On or Executive Override features. This also allows stations to place intercom calls on hold. If calls are ringing on intercom buttons and a Handsfree call is received, the Handsfree call is allowed and the calls ringing continue with muted ringing. Multiple intercom path buttons can be assigned to a single station, however up to five internal parties can be placed on hold per station. Music-On-Hold is provided to intercom callers on hold. Whenthisfeatureisenabled,therecanbesomeidlespeakernoise. IDLE SPEAKER MODE 0-1 DISABLED
2-154Intercom Chapter 2 - Features and Operation This feature can be programmed on any key station or DSS Console with an available flexible button. If there is an available intercom button, a station calling that station cannot OHVO, Camp On, or Override that station. Depending on the key station programming, intercom ringing is muted or reminder ringing. If all intercom buttons are in use, then the station may utilize the Camp On or Executive Override features. By default, no intercom buttons are assigned to any key stations. Operation To program a Flexible Button as an Intercom Button: 1. Press the SPEED button twice. 2. Press the desired flexible button to program. 3. Dial [645] on the dial pad. A confirmation tone sounds. If an error was made during entry, error tone sounds. When an intercom call rings a busy station (with intercom button): 1. The calling station receives ringback tone instead of busy tone. The called station hears muted or reminder ring and their intercom button LED starts flashing at the incoming CO line rate. This indicates an incoming intercom call. 2. The called station can place the current CO call on hold by pressing the HOLD button, -or- Place the current intercom call on hold by pressing the HOLD button. The intercom call is placed on hold on the available intercom button. 3. The called station then presses the flashing intercom button to answer the incoming intercom call. Once the call is answered, the following message displays on the called station LCD: Sta XXX can be a programmed station name. SINGLE LINE TELEPHONE Not applicable Conditions »If calls are ringing on intercom buttons and a Handsfree call is received, the Handsfree call is allowed and the calls ringing continue with muted ringing. »Multiple intercom path buttons can be assigned to a single station, however up to five internal parties can be placed on hold per station. Music-On-Hold is provided to the intercom caller on hold. »Once an intercom button is set up on the keyset, callers dialing that station always receive ringback tone as long as an available intercom button is idle. If all intercom buttons are in use, the station may use the Camp On or Executive Override features to reach the station. Internal callers are dropped after the Camp On is answered. CALL FROM STA XXX MMM DD YY HH:MM am
Intercom2-155 Chapter 2 - Features and Operation »This feature can be programmed on any key station or DSS Console with an available flexible button. If there is an available intercom button, the following actions cannot be performed: Executive Override, ACD Supervisor Barge-In, OHVO, Camp On or Override. »A call ringing to a station on an intercom button rings muted or reminder ringing, depending on the stations tone ringing cadence. »Up to five internal parties can be placed on hold. No recall timers apply to Intercom buttons. Internal callers can be placed and removed from hold when they appear on an Intercom button. »To utilize the capability of intercom buttons, busy forward cannot be active at the station. »A call ringing to a station on an intercom button and the DND button is pressed, returns DND tone to the caller and the call is dropped. Intercom Calling Description The system’s architecture allows non-blocking of intercom calls. A station is reached on intercom by dialing the associated station number. Operation To place an Intercom Call: 1. Press the DSS button of the party to be called (if programmed at your phone), -or- Dial the extension number. ( You hear ringing if the called station is in the T answering mode; or three bursts of tone if called station is in the H or P position.) 2. Lift handset or use the speakerphone after the tone bursts stop. 3. Hang up to end the call. To answer an Intercom Call: In the T mode(LED On), you hear repeated bursts of intercom tone ringing and the HOLD button slow flashes. Lift the handset or press the ON/OFF button to answer, -or- Press the H-T-P button to the H mode (No LED) to reply. In the P mode(LED flashes at 30 ipm), you hear three bursts of tone and one-way announcement. The calling party cannot hear conversations in progress. Lift the handset or press the ON/OFF button to answer, -or- Press the H-T-P button to the H mode to reply. Dialing a number in the numbering plan activates the telephone automatically.
2-156Intercom Chapter 2 - Features and Operation In the H mode(No LED), you hear three bursts of tone and an announcement. Replyhandsfreeorliftthehandsetforprivacy. SINGLE LINE TELEPHONE To place an intercom call: 1. Lift the handset. 2. Dial the intercom number. You will hear ringing if the called station is in the“T”answering mode or two bursts of tone if the called station is in the“H”or“P”positions. 3. Hang up to end the call. To answer an intercom call: Lift the handset, -or- If your SLT is equipped with a speakerphone, press the Speaker button to converse in a handsfree mode. Incoming Intercom Ringing Flash Rate Description The Incoming Intercom Ringing flash rate is the rate an Incoming DSS button flashes if you have a DSS appearance for the calling station. This flash rate can be programmed to 29 different options identified in the flash rate table. This enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the INC ICM RING flexible button(FLASH 07, Button #2). The following message displays: 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options. Refer toTable 2-13 on page 2-137. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Incoming Intercom Ringing flash rate is set for Red 120 ipm Flutter (11). Intercom Hold Button Flash Rate Description The Intercom Hold Button flash rate is the rate at which your Hold button flashes when you receive an intercom call and your station’s intercom mode selector switch is in theTposition. This flash rate can be programmed to 29 different options identified in the Flash Rate table. This enables the programmer to customize the key system configuration to desired flash rates. INC ICM RING 00-28 RED 120 IPM FLUTTER
Intercom2-157 Chapter 2 - Features and Operation Programming Steps 1. Press the ICM HOLD BTN flexible button(FLASH 07, Button #19). 2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available options. (Refer toTable 2-13 on page 2-137.) 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Intercom Hold Button flash rate is set for a Red 15 ipm Flash (09). Intercom Signaling Select Description Users can control the method by which they receive intercom calls and signals. A convenient intercom signal switch (electronic telephones) or HPT button (digital telephones) is located on each telephone for easy selection. The choices are:
2-158Inter-Digit Time-Out Chapter 2 - Features and Operation Inter-Digit Time-Out The Inter-Digit Time-Out feature allows programming of the inter-digit time-out on a system-wide basis. This feature applies to intercom and LCR calls. DISA inter-digit time-out remains unaffected by this timer. The Inter-Digit Time-out setting is variable from 1-99 seconds. Programming Steps 1. Press the INTER-DIGIT TIMEOUT flexible button(FLASH 01, Button #20). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 01-99 seconds in 1-second increments. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT…Inter-Digit Time-out is set for 5 seconds. ISDN Description CurrentXTSsoftware supports Primary Rate Interface (PRI) and Basic Rate Interface (BRI) Integrated Services Digital Network (ISDN) circuits. The PRI provides 23 bearer channels and one data channel (23B+D). The BRI provides two bearer channels and one data channel (2B+D). Calling Number and Called Number services are supported with the PRI and BRI. Calling Number services will be routed in the same manner as ANI/ICLID calls using the ICLID route table and name/number translation table. The rules and conditions of ANI/ICLID are the same, and still apply to Calling Number service on ISDN lines. Called Number services will be routed using the DID/DNIS route table. The rules and conditions of DID and DNIS are the same, and still apply to ISDN Called Number service on ISDN lines. Channels
2-160ISDN Chapter 2 - Features and Operation Programming Steps 1. PressFLASH 40, Page A, Button #16to enable or disable extended key telephone service. The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 4. Reset the KSU, -or- Reset only the card using“config”without resetting the whole telephone switch. To do this, typeconfigat theEnter Passwordprompt. Then typerk(k=slotnumber).For example,r2indicates that the BRI card is in slot 2. DEFAULT…EKTS is disabled. Conditions »To support EKTS, telephone switch software must be 3.0G or higher and BRIB firmware must be 0.1G or higher. »When ordering EKTS, request basic EKTS, not cache EKTS. Vodavi supports Basic EKTS. The EKTS caching option is not supported by Vodavi. Caching is normally used when an ISDN telephone instrument is used on the customer premise. »Order only one SPID and one primary directory number per channel. »Secondary directory numbers (e.g., DID numbers) are shared across each channel to a maximum of 32 channels. »Sharing can only be done between circuits on one card. »Like DID, EKTS can be programmed to route calls using up to 7 digits. By default, only the last three digits are analyzed for routing. Directory Number - BRI Description The Directory Number feature is used for BRI programming on a per-channel basis. Initializing terminals are required to store a 7-digit Directory Number in order to perform the compatibility checking procedures that are part of call termination. In addition, this Directory Number is desirable in call originations in order to remain in synchronization with the Stored Program Control Switching System (SPCS). EKTS 0-1 DISABLED Shared numbers are routed using the standard DID tables (Flash 43 and 44). Numbers that are not shared will only ring on the designated channel. If the designated channel is busy, the caller will receive a busy signal.