Panasonic Kx-tvs90 Voice Processing System Installation Manual

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
Installation Manual 71
Section 4
INTEGRATING THE VPS WITH THE
PANASONIC KX-TA SERIES PBX AND KX-
TD SERIES PBX 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
72 Installation Manual
4.1 GUIDELINES FOR DIGITAL INTEGRATION
4.1.1 Why Digital Integration is Important
The VPS works well with most PBXs because its connections are made through a standard 
single line (tip/ring) telephone interface. However, the communication between the PBX and 
VPS is best when Digital Integration is used; the VPS is already set up to communicate through 
Digital Integration. 
Once Digital Integration is established, the PBX sends information to the VPS through the data 
link. This information enables the VPS to identify the extension that is calling, know where 
from and why a call is forwarded, and recognize what the caller wants to do. This 
communication allows features that are only available with Digital Integration—several of 
which are described below:
Table 13 
DIGITAL INTEGRATION FEATURES
Remote Call Forwarding Set
(DPT Integration only)The subscribers and the Message Manager can 
program their extensions from a remote location to 
forward various types of calls to a desired extension or 
an outside telephone.
Auto Configuration The VPS knows what extension numbers exist on the 
PBX and creates mailboxes for each extension 
automatically. Also sets the VPS clock with data from 
the PBX clock.
Live Call Screening Extension users can monitor messages as they are 
being left in the mailbox or intercept if required.
Two-Way Recording Extension users can record conversations into their 
own mailboxes by pressing one button.
Two-Way  Transfer Extension users can record conversations into another 
person’s mailbox by pressing a button and dialing an 
extension number.
Direct  Mailbox Access The subscriber can directly enter his mailbox when he 
calls the VPS. He does not have to dial his mailbox 
number. 
Trunk Service
(Universal Port)Each PBX trunk (CO line) group can be assigned one 
of 4 incoming call services: Voice Mail Service, 
Automated Attendant Service, Interview Service and 
Custom Service. 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
Installation Manual 73
Note
Depending on the model and/or the software version of the connected PBX (see 3.1.1 APT/
DPT or Inband Signaling?), you may not be able to utilize some of the features listed above. 
For more information, call National Parts Center at 1-800-833-9626.Intercom  Paging* Callers can page subscribers through built-in speakers 
and external paging equipment. For a Caller ID Caller, 
if his name has been recorded for the Caller Name 
Announcement feature, the name will be announced at 
the end of the page.
Caller Name Announcement
(System/Personal)*The VPS announces the prerecorded Caller ID callers’ 
names when: (1) extension users listen to messages 
from assigned numbers left in their mailboxes, (2) the 
VPS transfers calls from assigned numbers to the 
users, and (3) the VPS pages the users by intercom.
If the same Caller ID number is programmed for both 
system and personal caller name announcements, the 
VPS will use the personal caller name.
Caller ID Call Routing* The VPS automatically sends calls from pre-assigned 
Caller ID numbers to the desired extension, mailbox 
or Custom Service.
Personal Greeting for Caller ID* Each subscriber can record up to 4 personal greeting 
messages for special callers.
Time Synchronization
(DPT Integration only)Whenever the PBX sets a new date and time or when 
DPT Integration is established, the data is 
automatically registered in the VPS.
*Caller ID Note 1: When an incoming outside call reaches the VPS via the 
PBX, the VPS will wait about 2 rings before answering the call to receive the 
Caller ID information properly from the PBX.
This waiting time can be changed by using the WCID command (see 
7.2.20 Wait for Caller ID (WCID) in 7.2 UTILITY COMMANDS).
Caller ID Note 2: In the documentation for the KX-TD816/1232 series PBX, 
the Caller ID feature is called CLIP (Calling Line Identification 
Presentation).Table 13 
DIGITAL INTEGRATION FEATURES 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
74 Installation Manual
4.2 CONNECTING THE VPS WITH THE 
PANASONIC KX-TA624
4.2.1 KX-TA624 Software Verification and Programming for 
Digital Integration via the Manager’s Extension
It is important that the KX-TA624 has the proper software level to allow Digital Integration 
with the VPS. Follow the procedures below to confirm the software level, then complete the 
required programming before starting up the VPS.
All of the following procedures must be done after entering system programming. Refer 
to the KX-TA624 Installation Manual for instructions on how to enter the system 
programming mode.
Software Verification
1.
Check the software version of the KX-TA624 using System Program [998].
Example: Y581AYYMMDD
(M)
The underlined digits represent the software production date code (year, month, day). For 
Digital Integration, the software version of the PBX must be Y581A or higher.
If the software version of the PBX is lower than this, call National Parts Center (1-800-
833-9626) to order a software upgrade.
From the SYS-PGM NO ? screen: 
a)Enter [998].
b)Press the NEXT button (SP-PHONE). The system displays the ROM version and the 
date it was created.
This version must be Y581A or higher for Digital Integration to be utilized.
2.Set the date and time using System Program [000].
Date and time are automatically synchronized between the VPS and the Panasonic KX-
TA624 during Auto Configuration or Quick Setup.
3.Set PBX extension numbering using System Program [009].
4.Assign the Voice Mail Port. This program tells the PBX which jacks will be connected to 
the VPS. This allows the PBX to send the proper Digital Integration information to those 
ports. Jack 07, or jacks 07 and 08 can be assigned for the VPS1 as the Voice Mail Port. Jack 
15, or jacks 15 and 16 can be assigned for the VPS2.
KX-TVS90 (2 ports): assign max. 2 jacks 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
Installation Manual 75
From the SYS-PGM NO ?screen: 
a)Enter [130] (for VPS1) or [131] (for VPS2).
b)Press the NEXT button (SP-PHONE).
Screen output: Disable
c)Press the SELECT button (AUTO-ANSWER).
Screen output: Port 7 or Port 15
d)To assign 2 jacks, Press the SELECT button (AUTO-ANSWER) again.
Screen output: Port 7& 8 or Port 15& 16
To assign 1 jack, skip this step.
e)Press STORE.
f)Press END (HOLD).
5.Select the appropriate outside (CO) Line feature settings depending on how your customer 
plans to use the VPS: A) to answer all incoming calls, B) as an operator backup, or C) to 
only answer calls not answered by user extensions. Conditions: The lowest jack (jack 07 or jack 15) entered here must 
be connected to the Port 1 of the VPS.
To change the current assignment from Port 7 to 
Port 7 & 8, you must first change it to Disable. 
Likewise, if you want to change it from Port 7 & 8 to 
Port 7, you must first change it to Disable. If the 
current assignment is already Disable, you can make 
a change in 1 step. This condition also applies to System 
Program [131].
When Port 7 & 8 is selected in program [130], 
extension jack numbers 07 and 08 will be in extension 
group 7 automatically. Likewise, when Port 15 & 16 
is selected in program [131], extension jack numbers 15 
and 16 will be in extension group 8 automatically. Also 
the Station Hunting type is set as Circular 
automatically in each of these 2 extension groups.
Extension
group 8
KX-TA624
15
16 Port 1
 Port 2
VPS2
7
8 Port 1
 Port 2
VPS1
Extension
group 7 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
76 Installation Manual
Recommended Outside (CO) Line feature settings:
a)If the VPS is answering all incoming calls:
Outside (CO) Line Mode—Use System Programs [414] (Day Mode), [415] (Night 
Mode), [416] (Lunch Mode) to set this parameter. Program all lines DIL to the first 
extension of the Voice Mail hunt group. The KX-TA624 will allow incoming outside 
calls to hunt only if the outside (CO) lines are DIL to the first port of the hunt group. 
Lines programmed as Normal do not hunt.
b)If the VPS is only answering calls not answered by the operator (Operator Backup):
Flexible Ringing Assignment—For each outside (CO) line, use System Programs 
[408] (Day mode), [409] (Night Mode) and [410] (Lunch Mode) to enable ringing at 
the operator’s extension (jack).
Delayed Ringing Assignment—To give the operator time to answer the call before 
the VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension 
connected to the VPS. Use System Programs [411] (Day Mode), [412] (Night Mode) 
and [413] (Lunch Mode).
Outside (CO) Line Mode—Set the mode for each outside (CO) line to Normal. 
Use System Programs [414] (Day Mode), [415] (Night Mode) and [416] (Lunch 
Mode) to set this parameter.
c)If the VPS is only answering calls not answered by user extensions:
Flexible Ringing Assignment—For each outside (CO) line, use System Programs 
[408] (Day Mode), [409] (Night Mode) and [410] (Lunch Mode) to enable ringing 
on every extension (jack) that you want to have ring.
Delayed Ringing Assignment—To give users time to answer the call before the 
VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension 
connected to the VPS. Use System Programs [411] (Day Mode), [412] (Night Mode) 
and [413] (Lunch Mode).
Outside (CO) Line Mode—Set the mode for each outside (CO) line to Normal. 
Use System Programs [414] (Day Mode), [415] (Night Mode) and [416] (Lunch 
Mode) to set this parameter.
6.Connect the jack(s) assigned in Step 3 to the VPS.
7.Connect your personal computer to the VPS and start your communication software (i.e., 
HyperTerminal, Procomm Plus, Smartcom...).
8.Disconnect the power from the VPS and set the DIP Switch to position 5.
Only perform this step when initially setting up the system.Table 14  2 CO (Outside) Lines, 2 Ports
CO Lines Ports
11, 2
21, 2 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
Installation Manual 77
CAUTION
Setting the DIP Switch to position 5 will default the Voice Processing System, resulting in a 
loss of all user programming, and voice messages (except User1 and User2 prompts).
9. Plug in and power up the VPS and wait approximately 2.5 min while the system 
initializes. 
Before starting the VPS, make sure all installation and line connections have been 
done as described in Section 2 INSTALLATION. 
After turning the power on, the system starts up in the following sequence: 
The Power Indicator light goes on.
The Power Indicator light begins to flash.
Checking Flash Memory Cards. is displayed on the screen.
Screen output:
The VPS tests the CPU card, the flash memory, and the ports 
until 1...2...3... is displayed.
Active ports are displayed on the screen.
Screen output:
The display will alert you if System Setup is not completed successfully.
Screen output:
This message is shown when the digital (APT) connection between the VPS and 
telephone system cannot be established.
PORT TEST...
SYSTEM SETUP
1...    2...   3... Checking Flash Memory Cards.
Please wait...
Active COs: 1 2 
APT  Interface Connection is Established
** ON LINE MODE **
Active COs: 1 2 
APT  Interface Connection is not Established
** OFF LINE MODE ** 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
78 Installation Manual
Possible causes of the message: APT Interface Connection is not Established
10. Start up completed.
a)The Power Indicator light stops blinking when the start-up has been successful. (The 
delay varies according to the system’s condition.) 
b)**ON LINE MODE** is displayed.
c)System prompt [>] is displayed on the screen. To enter system administration, Press 
ENTER. All parameters can be set through the menu-driven program. 
11. Go to the System Administration Top Menu. Type [5] and Press ENTER, or Type [3] then 
QSET and Press ENTER for Quick Setup and follow the Auto Configuration Instructions.
CAUTION
When 2 VPSs are connected to the KX-TA624, the following 2 procedures should be done to 
make the VPSs work correctly.
1.Delete a mailbox in either VPS so that each extension has only ONE MAILBOX. 
After Auto Configuration has been executed, an extension has a mailbox in both 
VPS1 and VPS2. However each extension can have a maximum of 1 mailbox in 
either VPS. To delete a mailbox, Type [D] (Delete) in the Make (Make/Delete) 
field (see Step 4 Creating Mailboxes in 5.1.3 Starting the Quick Setup).
The extension should assign a Voice Mail extension from the VPS which contains 
its mailbox as the destination for Call Forwarding and Voice Mail Transfer. DO 
NOT assign a Voice Mail extension from the other VPS. For example, if jack 06 Table 15 
Cause Action
The PBX is not a correct type. Since the VPS is 
configured to communicate with the default 
PBX type (the KX-TD816/TD1232/TA1232/
TD308 under DPT Integration), this message 
will always appear when connecting to another 
type of PBX.Connect a correct PBX and set 
the PBX type by using Quick 
Setup (see Section 5 
CUSTOMIZING THE 
SYSTEM).
The cabling between the PBX extension ports 
and the VPS is not 4-wire or is improperly 
connected.Confirm the cabling is 
connected as described in 
Section 2 INSTALLATION.
The PBX is a correct type but does not have the 
proper software level to support APT/DPT 
Integration.Contact National Parts Center 
at 1-800-833-9626
or use Inband Integration under 
hardware settings.
The PBX is not programmed properly to support 
APT/DPT Integration.Do required integration 
programming as described in 
this chapter. 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
Installation Manual 79
(extension 106) has its mailbox in the VPS1, assign extension 107 or 108 as the 
destination, not extension 115 or 116 (see diagram below).
2.Change the extension numbers of both VPS port 1 and 2 for VPS2 from 107 and 
108 to 115 and 116 (see Extension Number of VPS Port 1 and Extension 
Number of VPS Port 2 in Table 74 in B7.3 PBX Interface Parameters).
Set the DIP Switch to position 0 after initialization is complete.TEST: Press the INTERCOM button and then [107]. If the VPS 
answers, you have an APT connection.
The required programming is complete and the VPS and KX-TA624 should be able to communicate 
through Digital Integration.
When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the 
VPS, the PBX transmits the station information automatically. This saves time when programming 
the VPS.
7
6
8
KX-TA624VPS1
 Port 1
Extension 107
 Port 2
Extension 108
Extension 106
Mailbox for Extension 106
15
16 Port 1
Extension 115
 Port 2
Extension 116
VPS2 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
80 Installation Manual
4.3 KX-TD500 PROGRAMMING FOR DIGITAL 
INTEGRATION
Follow the procedure below to program the VPS card for DPT Integration.
1.Assignment of the VPS card to be connected to the VPS
Note:
If the VPS card to which the VPS will be assigned is already installed in the KX-
TD500, skip the steps a through d. If a new VPS card is installed in the KX-TD500, 
follow the steps below.
a)Go to the 1-1 Slot Assignment screen.
b)Assign the slot Card Type to be installed to DLC or DHLC card.
c)Click Apply to save the card type assignment.
d)Set Status to INS.
Screen output: