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Panasonic Kx-tvs90 Voice Processing System Installation Manual

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    							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
    Installation Manual 111
    4.5.14 Live Call Screening Password Control
    This feature allows Operator(s) and the Manager of the PBX to cancel the password for LCS 
    at any extension. If a user forgets the preprogrammed password, Operator(s) and the Manager 
    of the PBX can cancel the LCS password. 
    1.Enter PITS Programming:
    For KX-TA624
    With the phone on-hook, Set the MEMORY switch to PROGRAM.
    (Display changes to PITS-PGM Mode.)
    For KX-T series PBX that uses DPT Integration
    a. With the phone on-hook, Press the PROGRAM button.
    b. Dial [99]. (Display changes to PITS-PGM Mode.)
    2.Dial [#2] (for KX-TA624) or [03] (for KX-T series PBX that uses DPT Integration).
    Screen output: Ext NO?
    3.Dial the desired Extension Number, or Press [ ] to remove all passwords (for KX-T 
    series PBX that uses DPT Integration only).
    4.Press STORE.
    5.For KX-TA624
    Set the MEMORY switch to SET.
    For KX-T series PBX that uses DPT Integration
    Press the PROGRAM button or lift the handset.
    6.Repeat these steps for each telephone.
    4.5.15 Two-Way Recording into Mailbox
    This feature allows extension users to record conversations into their mailboxes by pressing 
    the Two-Way Recording (TWR) button.
    4.5.16 Two-Way Transfer into Mailbox
    This feature allows an extension user to record a conversation into another persons mailbox 
    by pressing the Two-Way Transfer (TWT) button and dialing the mailbox number. This is 
    commonly used by a person who is taking a detailed message for someone else and wants the 
    message recorded in the mailbox at the same time.
    4.5.17 A Restriction on TWR/TWT Activation
    If your PBX is a basic KX-TD500, you can have only 8 simultaneous activations of Two-Way 
    Recording and Two-Way Transfer, because the basic KX-TD500 supports only 8 three-way 
    conferences. However, if you add the KX-TD50104 TSW-CONF (TSW Conference 
    Expansion) Card to your PBX, then the PBX supports an additional 64 three-way conferences. 
    In this case, the PBX will not limit the VPS on Two-Way conversation recordings. 
    						
    							INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX
    112 Installation Manual 
    						
    							CUSTOMIZING THE SYSTEM
    Installation Manual 113
    Section 5
    CUSTOMIZING THE SYSTEM 
    						
    							CUSTOMIZING THE SYSTEM
    114 Installation Manual
    5.1 STARTING UP
    5.1.1 Before Programming
    1.Determine the customer’s needs.
    Work with the owner, manager, and receptionist to build the Custom Service 
    Greetings and Holiday Greetings. 
    Figure out which ports are to be answered by which greetings.
    Check the software level of the PBX.
    2.Use System Administration and your personal computer for the startup sequence.
    3.After the system becomes on line, disconnect the CO lines going into the system until the 
    greetings have been completed. 
    4.Work with the receptionist to record the system greetings. These are listed in Appendix 
    D6 RECORDING MESSAGES.
    It is important to spend time training the receptionist. Making sure that the 
    receptionist understands the system and is capable of answering basic questions will 
    save you time in the end. 
    Show the receptionist how to transfer General Delivery Mailbox messages. See 
    Appendix D2 MANAGING THE GENERAL DELIVERY MAILBOX.
    5.1.2 Quick Setup
    Quick Setup provides a quick way to set the following programming items. Each of these must 
    be initially set to start the VPS operation. 
    Notes
    Quick Setup requires VT100 emulation software.
    Quick Setup cannot be performed in ASCII mode.
    1.PBX type
    2.Extension numbers of VPS ports
    3.Extension numbers for mailboxes
    4.Creating mailboxes
    5.Port service setting
    6.Password setting
    7.Date and time setting
    8.Activating the Quick Setup 
    						
    							CUSTOMIZING THE SYSTEM
    Installation Manual 115
    Depending on your PBX type, some steps will be skipped as shown below.
    * Not available in the United States.
    5.1.3 Starting the Quick Setup
    The sequence must be followed through to the end to take effect. If you press \, you will have 
    to start over. Quick setup may be performed again without erasing prior data.
    Note
    Depending on PBX extension numbering, the mailbox numbers might be 2- to 5-digit long.
    At the System Administration Top Menu, Type [5] and Press ENTER, or Type [3] then QSET 
    and Press ENTER. See 7.2.17 Quick Setup (QSET) for more information.
    Screen output:Table 19 
    PBX Type Required Procedures
    KX-T308/T616 12345678
    KX-T123211D/T336/T96*1345678
    Non-Panasonic System 1345678
    KX-TD816/TD1232/TA1232/TD500/TD30814568
    Quick Setup Utility for connection to Panasonic KX-T series telephone systems
    This utility provides a quick way of programming the Voice Processing System to operate 
    in a standard automated attendant or voice mail configuration when connected to a 
    Panasonic KX-T series telephone system. The system will prompt you to enter, modify or 
    confirm settings based upon which PBX type you select.
    By entering the appropriate information in the following screens, the system sets PBX 
    integration parameters, identifies the extension numbers connected to it, creates default 
    mailboxes, sets its ports to handle callers with automated attendant or voice mail service, 
    sets system passwords and sets the time and date. Finally, it confirms that you want to 
    activate the system based on the information you entered, modified or confirmed.
    To proceed, press Enter. To exit and cancel Quick Setup now, press \ .
    System Administration Top  Menu
    or
    System Administration Top  Menu 5
    3 QSET 
    						
    							CUSTOMIZING THE SYSTEM
    116 Installation Manual
    1.PBX Type
    a)Press ENTER.
    Screen output:
    b)Select your PBX type. The required steps are different for some models. Go to the step 
    indicated below for that type.
    Notes
    APT Integration with the KX-TA624 will be activated automatically by selecting 
    7. KX-TA series.
    DPT Integration with the KX-TD816/KX-TD1232/KX-TA1232, KX-TD308, or KX-
    TD500 will be activated automatically by selecting 5. KX-TD816/KX-TD1232/
    KX-TA1232, 6. KX-TD308, or 8. KX-TD500.
    APT/DPT Integration provides a quicker way to create mailboxes and set the time 
    and date by transferring extension and time information from the PBX 
    automatically.
    2.Extension Numbers of VPS Ports
    Screen output:
    Enter extension numbers of VPS ports with 2-digit numbers. This improves the VPS 
    integration with the KX-T308 or KX-T616 by allowing the VPS to discriminate between 
    VPS extensions and non-VPS extensions.Table 20 
    1. KX-T308/616 Go to Step 2.
    2. KX-T123211D, 3. KX-T96,
    4. KX-T336, 0. OthersGo to Step 3.
    5. KX-TD816/KX-TD1232/KX-TA1232,
    6. KX-TD308, 7. KX-TA series, 8. KX-TD500Go to Step 4.
    Quick Setup - PBX type
         Please select your PBX type.
               1. KX-T308/KX-T616
               2. KX-T1232
               3. KX-T96
               4. KX-T336
               5. KX-TD816/KX-TD1232/KX-TA1232
               6. KX-TD308
               7. KX-TA series
               8. KX-TD500
               0. OTHERS
    Quick Setup - Assigned extension No. of VPS Port
    Please enter extension number of VPS.
              1:                     2:                     
            Please enter extension numbers.
    (2 digits) : =                      
               S:  Next Screen      
    						
    							CUSTOMIZING THE SYSTEM
    Installation Manual 117
    Type [S] to go to the next screen.
    3.Extension Numbers for Mailboxes
    Screen output:
    Enter extension numbers of subscribers who need personal mailboxes (the VPS accepts 
    any extension numbers within a 2- to 5-digit range). For example, to enter the extension 
    number 101, Press [101] and Press ENTER. You can also enter multiple extensions. 
    Enter the extensions from No.101 to No.110 by Pressing [101-110] and Pressing 
    ENTER.
    The VPS will create mailboxes with the extension numbers entered. (See Step 4.)
    P: Previous menu, N: Next menu, S: Next Screen Quick Setup - Enter Extensions for Mailboxes  
               What extensions need a mailbox on this system?
    Please enter extension numbers.
     : = 1: 2: 3: 4: 5:
    6: 7: 8: 9: 10:
    11: 12: 13: 14: 15:
    16: 17: 18: 19: 20:
    21: 22: 23: 24: 25:
    26: 27: 28: 29: 30:
    31: 32: 33: 34: 35:
    36: 37: 38: 39: 40:
    41: 42: 43: 44: 45:
    46: 47: 48: 49: 50:
    51: 52: 53: 54: 55:
    56:
    61:57:
    62:58: 59: 60: 
    						
    							CUSTOMIZING THE SYSTEM
    118 Installation Manual
    4.Creating Mailboxes
    To go to the next screen (S) or to change the menu (P or N), the cursor must be in the 
    MBX column.
    Screen output:
    a)To create or discard mailboxes
    In the MAKE (Make/Delete) field: Type [M] (Make) to create the mailbox; Type [D] 
    (Delete) to discard the mailbox. If there are more than 62 mailboxes, the first 62 of them 
    are displayed with Make and the rest are displayed with Delete (screen output: 
    [Assigned 62, Vacant 0]).
    To change the status of a mailbox from Delete to Make, first change the status of a 
    mailbox from Make to Delete (screen output: [Assigned 61, Vacant 1]). Then 
    change the status from Delete to Make.
    b)Owner’s last name
    Up to 16 alphabetic characters can be assigned as an Owner’s Last Name.
    Note
     Mailbox numbers displayed on this screen
    Panasonic KX-TD Series or KX-TA1232 System
    The same numbers as the extensions of the KX-T series system that uses Digital 
    Integration that were automatically transmitted to the VPS—Auto Configuration.
    Other System
    The same numbers as those of the extensions entered in step 3. 
    P: Previous menu,     N: Next menu,     S: Next Screen
    Quick Setup - Mailbox Editing
             Extension and mailbox list     Assigned 62                   Vacant 0                         Page 1/4     
    Ext MBX Owner  (Last Name) MAKE (Make/Delete)
       : 101                Make
    110 :
                   Make 110
    111 :
                   Make 111
    112 :
                   Make 112
    113 :
                   Make 113
    114 :
                   Make 114
    115 :
                   Make 115
    116 :
                   Make 116
    117 117:
                   Make
       
        
    						
    							CUSTOMIZING THE SYSTEM
    Installation Manual 119
      The length of mailbox numbers
    The Message Manager mailbox (General Delivery Mailbox) might be 2- to 5-digit long 
    (98, 998, 9998, or 99998).
    The System Manager mailbox might be 2- to 5-digit long (99, 999, 9999, or 99999).
    If both 3 and 4-digit extension numbers exist at the same time, the VPS will unify all 
    mailbox numbers to 4-digit length by entering [0] at the end of all 3-digit numbers.
    Example:
    Note
    After creating mailboxes for subscribers by Quick Setup, the COS parameter 
    Authorization for Message Notification (see Table 40 in B3 SYSTEM 
    ADMINISTRATION—SETTING COS (CLASS OF SERVICE) PARAMETERS) for 
    COS number 1 will be set to Yes. It will stay No for COS number 2 through 
    number 62.
    To program mailbox parameters other than the extension numbers and Owner’s Last 
    Name (or First Name), see 5.5 SETTING MAILBOXES. The caller can use Dial by 
    Name feature using the Owner’s Last Name when in Automated Attendant Service or 
    Voice Mail Service.
    Extension 
    Numbers 
    201 
    202 
    203 
    2000 
    2001 
    2002 
    *The VPS puts [0] at the end of 3-digit numbers.Mailbox
    Numbers
    201(0) *
    202(0) *
    203(0)*
    2000
    2001
    2002 
    						
    							CUSTOMIZING THE SYSTEM
    120 Installation Manual
    5.Port Service Setting
    Screen output:
    Incoming Call Services for all ports (Day/Night) can be defined by this setting. Default 
    values for all ports (Day/Night) are Automated Attendant Service (Custom 1). To 
    select other incoming call services, go to Setting Ports.
    6.Password Setting
    Screen output:
    You can assign the System Administrator Password and System Reset/Clear Password 
    in this screen, if necessary.
    IMPORTANT
    We strongly recommend that you set the password to 10 characters for maximum 
    protection against hackers.
    Do not carelessly reveal the password to other persons.
    Please change the password periodically (for instructions, see 7.2.3 Set Password 
    (PASS) in 7.2 UTILITY COMMANDS.)
    To go to the next screen without assigning the password, Press ENTER.
    All ports are currently set up to handle callers with standard automated atten-
    dant operation, day and night mode, using the Custom Service feature (Custom 
    1).  You can change the operation to standard Voice Mail (Custom 2) or leave it 
    as automated attendant.  If necessary, Custom 1 and Custom 2 can be modified 
    under the menu Program -> Service Setting -> Custom Service.
     Day Mode Night Mode
    Auto. Attend.
    Auto. Attend.Auto. Attend.
    Auto. Attend.
    A: Auto. Attend., V: Voice Mail, S: Next Screen
    Auto. Attend. (using Custom 1), Voice Mail (using Custom 2)
    Quick Setup- Port Service Setting
    PORT 1
    PORT 2
    Quick Setup-Password Setting
                  System Administrator Password
                  (Maximum 10 characters)
                            NEW PASSWORD : =
                            VERIFICATION : =
                  System Reset/Clear Password
                  (Maximum 10 characters)
                            NEW PASSWORD : =
                            VERIFICATION  : = 
    						
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