Panasonic Kx-tvs90 Voice Processing System Installation Manual

							SYSTEM FEATURES
Installation Manual 211
Personal Greeting 
for Caller ID 
(APT/DPT 
Integration Only)permits subscribers to record up to 4 personal 
greetings for calls from pre-assigned Caller 
ID numbers. Each greeting supports up to 8 
caller ID numbers.
This feature can be enabled or disabled in the 
COS (Class of Service) settings.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See Personal Greeting Length 
and Personal Greeting for CID 
in Table 40 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Personal Greeting for 
Caller ID in Glossary.
See 4.10 Recording Personal 
Greetings for Caller ID in the 
Subscribers Guide.
See 4.11 Assigning Caller ID 
Numbers for Personal Greeting 
for Caller ID in the Subscribers 
Guide.
Personal Greetings permit the subscriber to record the following 
3 personal message greetings:
No Answer—Plays when unavailable to 
answer the call during business hours.
Busy Signal—Plays whenever the line is 
busy.
After Hours—Plays when the VPS is in the 
Night Mode.
The No Answer Greeting will also play:
 when the caller accesses the mailbox
directly.
 when the Busy Signal or the After Hours
Greeting has not been recorded.See 6.2.1 Recording Personal 
Greetings.
See Personal Greeting Length 
in Table 40 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Personal Greetings in 
Glossary.
See 1.2 Recording Personal 
Greetings in the Subscribers 
Guide. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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212 Installation Manual
Play System Prompt 
After Personal 
Greetingallows the Guidance for Recording 
message to be played for the caller after the 
Personal Greeting. The Guidance for 
Recording message instructs the caller how 
to terminate the call, access more features, 
and rerecord the message.See Play System Prompt after 
Personal Greeting in Table 40 
in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
Port Service allows assignment of call services to each 
port.
The incoming call service determines which 
service is used when answering incoming 
calls. These services include: Voice Mail 
Service, Automated Attendant Service, 
Interview Service and Custom Service.See 5.2 PORT SETTING 
OPTIONS.
See B4 SYSTEM 
ADMINISTRATION—PORT/
TRUNK SERVICE.
Private Message allows a subscriber and the System Manager 
to specify a message as Private when 
sending it to other subscribers, the Message 
Manager and/or the System Manager. A 
message specified as Private cannot be 
transferred. It is also possible to specify 
messages recorded in the Voice Mail Service 
as Private.See Delivering Messages to 
Specified Mailboxes in 
C8 DELIVERING 
MESSAGES.
See Private Message in 
Glossary.
See 3.1 Delivering Messages to 
Other Subscribers in the 
Subscribers Guide.
Receive Message allows subscribers to access messages left in 
their mailboxes. Three options are available 
to subscribers:
Reply to Message Sender—permits 
subscribers to reply to the message sender 
without specifying the extension.
Message Transfer—permits subscribers to 
transfer their messages to other mailboxes.
Message Scan—permits subscribers to listen 
to the first 4 s of each message.See Message Transfer and 
Message Scan in this Table.
See 2.1 Receiving Messages in 
the Subscribers Guide.
See 2.2 Replying to Messages in 
the Subscribers Guide. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

							SYSTEM FEATURES
Installation Manual 213
Remote Call 
Forwarding Set 
(DPT Integration 
only)allows a subscriber and the Message Manager 
to program his extension from a remote 
location to forward various types of calls to a 
desired extension or an outside telephone.
There are 6 forwarding settings available:
FWD All—Forward all incoming calls to a 
desired extension number.
FWD Busy—Forward all incoming calls to a 
desired extension number when the line is 
busy.
FWD No Answer—Forward all incoming 
calls to a desired extension number when 
there is no answer.
FWD Busy or No Answer—Forward all 
incoming calls to a desired extension number 
when the line is busy or there is no answer.
FWD to CO*—Forward all incoming calls 
to the Telephone number 1 or 2 (programmed 
in the Mailbox Setting), or to any other 
number.
FWD Cancel—Cancel the forwarding 
setting.
*: Must be enabled in the COS (Class of 
Service) settings to be utilized.
With respect to PBX programming, it is 
possible that Call Forward to CO is 
disabled. To enable VPS Remote Call 
Forwarding, the KX-TD1232, for example, 
must be programmed properly. For the 
COS of the extensions whose calls are to be 
forwarded to a CO line, enable the 
following: [504] Call Forward to Outside 
Line.
Note: The extension assigned for Operator 1 
in the Day Mode is the Message Managers 
extension. However, its default extension 
number (0) cannot be used with this feature. 
When using this feature, you must assign the 
extension number that is included in the 
Extension Numbering Plan.See 5.5.2 Entering a Mailbox.
See Remote Call Forward to 
CO Setting in B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
See Remote Call Forward to 
CO in Tables 40 and 41 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See D7 REMOTE CALL 
FORWARDING SET.
See Remote Call Forwarding 
Set in Glossary.
See 4.16 Remote Call 
Forwarding Set in the 
Subscribers Guide. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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214 Installation Manual
Rotary Telephone 
Serviceprovides guidance to callers using rotary 
telephone systems or when several seconds 
pass without anything being entered by the 
caller.See Other Parameters-Rotary 
Telephone Service in 
B6.7 Other Parameters.
See Rotary Telephone in 
Glossary.
Service Access 
Commandsallow the caller to directly access several 
standard features.
(0) to repeat the Help Menu or call the
 operator
() to return to previous menu
(#) (1) to dial by name
(#) (3) Department Dialing
(#) (5) Login
(#) (6) Voice Mail Service
(#) (7) to restart (Subscribers main menu)
(#) (8) to call transfer
(#) (9) to exitSee 5.2.6 Voice Mail.
See 5.2.10 Automated 
Attendant.
See 1.5 Service Access 
Commands in the Subscribers 
Guide.
Service Mode allows the System Administrator or the 
System Manager to change the call handling 
method that is programmed in the Time 
Service setting.
Once the Service Mode has been changed, it 
is retained unless the System Manager or 
System Administrator changes it again, even 
after the power turns off.
There are 6 Service Modes available:
Automatic Mode—Operates according to 
the setting in Time Service.
Manual Day Mode—Operates only in Day 
Mode.
Manual Night Mode—Operates only in 
Night Mode.
Manual Lunch Mode—Operates only in 
Lunch Mode.
Manual Break Mode—Operates only in 
Break Mode.
PBX Control Mode—Operation changes 
depending on PBX time period (APT/DPT 
Integration only).See Time Service in this 
Table.
See Time Service-Service 
Mode in B6.2 Time Service.
See C5 CHANGING THE 
SERVICE MODE SETTING. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

							SYSTEM FEATURES
Installation Manual 215
Special Feature 
Authorizationpermits mailbox owners to use the following 
special features: Remote Call Forward to CO, 
Delete Message Confirmation, Message 
Waiting Notification, External Message 
Delivery, and Auto Forwarding.
But the Message Manager can only utilize the 
following features: Remote Call Forward to 
CO, Delete Message Confirmation, and 
Message Waiting Notification; and the 
System Manager can only utilize the Delete 
Message Confirmation feature.See Remote Call Forward to 
CO, Delete Message 
Confirmation, Authorization 
for Message Notification, 
Authorization for External 
Message Delivery, and 
Authorization for Auto 
Forwarding in Table 40 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See Remote Call Forward to 
CO, Delete Message 
Confirmation, and 
Authorization for Message 
Notification in Table 41 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
System Clock allows the correct setting of the date and time 
to be made for proper VPS operation.See 7.2.4 Set Time (TIME).
See C4 SETTING THE 
SYSTEM CLOCK.
See D5 SETTING THE 
SYSTEM CLOCK.
System Reports Eight System Reports are available to the 
System Administrator and System Manager 
to monitor VPS operating status. These 
reports include: Mailbox Assignments, COS 
Assignments, System Service Report, Call 
Account Report, Port Usage Report, Flash 
Memory Usage Report, Mailbox Usage 
Report, and the Fax Call Report.See 7.3 SYSTEM REPORTS.
See C7 CHECKING 
SYSTEM USAGE (SYSTEM 
REPORTS).
See System Report in 
Glossary. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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216 Installation Manual
Time Service is a timer function that initiates the 
appropriate call handling method depending 
on the time of day: Day, Night, Lunch, and 
Break Service periods.See Service Mode in this 
table.
See Time Service (1-5-2-2) in 
5.2.2 Custom Service 
Features.
See Time Service-Time 
Service in B6.2 Time 
Service.
Time 
Synchronization
(DPT Integration 
only)occurs between the VPS and PBX when the 
PBX sets a new date and time, or when DPT 
Integration is established. The date and time 
are automatically sent from the PBX to the 
VPS.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See 7.2.4 Set Time (TIME).
See Time Synchronization in 
Glossary.
Trunk Service
(Universal Port)
(APT/DPT 
Integration only)allows call services to be assigned to each 
trunk (CO line) group.
The incoming call service determines which 
service is used when answering incoming 
calls. These services include: Voice Mail 
Service, Automated Attendant Service, 
Interview Service and Custom Service.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See B4 SYSTEM 
ADMINISTRATION—PORT/
TRUNK SERVICE.
Two-Way 
Recording
(APT/DPT 
Integration only)permits a subscriber to record two-way 
conversations into his mailbox.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See 4.5.9 Two-Way 
Recording Button Assignment 
via Station Programming.
See 4.5.12 Button Assignment 
via PC Programming.
See 4.5.15 Two-Way 
Recording into Mailbox.
See 4.5.17 A Restriction on 
TWR/TWT Activation.
See Two-Way Recording in 
Glossary.
See 4.14 Recording a Two-Way 
Conversation in the Subscribers 
Guide. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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Installation Manual 217
Two-Way Transfer
(APT/DPT 
Integration only)permits a subscriber to record two-way 
conversations into another persons mailbox.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See 4.5.10 Two-Way Transfer 
Button Assignment via Station 
Programming.
See 4.5.12 Button Assignment 
via PC Programming.
See 4.5.16 Two-Way Transfer 
into Mailbox.
See 4.5.17 A Restriction on 
TWR/TWT Activation.
See Two-Way Transfer in 
Glossary.
See 4.14 Recording a Two-Way 
Conversation in the Subscribers 
Guide.
Unlimited Message 
Length permits a mailbox owner to record two-way 
conversations of unlimited length into his or 
another persons mailbox (Two-Way 
Recording or Two-Way Transfer). The 
maximum recording time for other messages 
will automatically be set to 6 min.
To allow unlimited recording time, the 
Message Length parameter must be set to 
0: Unlimited in the COS (Class of Service) 
settings.See Two-Way Recording and 
Two-Way Transfer in this 
table.
See Message Length in Tables 
40 and 41 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Unlimited Message 
Length in Glossary.
Utility Commands allow the System Administrator to access 
critical VPS functions.See 7.2 UTILITY 
COMMANDS.
Voice Mail Service permits a caller/non-subscriber to leave a 
message in any mailbox.See 5.2.6 Voice Mail.
See B4 SYSTEM 
ADMINISTRATION—PORT/
TRUNK SERVICE.
See Voice Mail in Glossary. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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218 Installation Manual
Voice Prompts are announcements that instruct the caller.
There are 3 kinds of voice prompts:
(1) System Prompts (recorded at the factory
 in English),
(2) User 1 Prompts (not recorded), and
(3) User 2 Prompts (recorded at the factory
 in Spanish).See 6.1.6 Customizing User 
Prompts (Enter #6*998,5,6).
See  Prompt Mode in Tables 
40 and 41 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS
See B6.5 Prompt Setting.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Recording User Prompts 
in D6 RECORDING 
MESSAGES.
See Voice Prompt in 
Glossary. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 219
Appendix B
SYSTEM ADMINISTRATORS GUIDE 
						

							SYSTEM ADMINISTRATORS GUIDE
220 Installation Manual
B1 SYSTEM NAVIGATION
Use either a VT or RS-232C terminals (ASCII Terminals) to perform System Administration, 
which includes the setting and changing of system parameters. This can be a personal computer 
with emulation software.
Keyboard Use
RS-232C Terminals (ASCII Terminals)
When using RS-232C Terminals, Type the number of the option desired and Press RETURN 
to choose menu options. 
Using the Interface
Programming Guidance
Each parameter is accessed through a series of menu screens. The Programming Menu 
Structure Diagram provided below depicts this menu flow. A menu flow that corresponds to 
the Programming Menu Structure Diagram is given at the beginning of each section. This flow 
is designed to guide the user through the appropriate menus to the parameter to be setup or 
changed. The following example illustrates how the menu flow is used.Table 35 
KEY FUNCTIONS
(1)-(9), then (RETURN)Typing any number 1 through 9 will select 
the corresponding option for that number.
Pressing RETURN will select the number 
entered.
(\)Exits the current screen and returns to the 
previous step within the menu.
BackspaceUsed to correct any mis-typed entry.
Example:
System Administration Top Menu - 1 - 4 - 1 - 1
1. Press 1 at the System Administration Top Menu.  Press RETURN.
2. Press 4 at the Program Menu.  Press RETURN.
3. Press 1 at the Service Setting Menu.  Press RETURN.
4. Press 1 on the Automated Attendant Menu to select 1.  Department Dialing, when selected.  
5. Press RETURN.  Auto. Attn-Department Dialing Menu will be displayed on the terminal.