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Panasonic Kx-tvs90 Voice Processing System Installation Manual

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    							INSTALLATION
    Installation Manual 31
    2.5 INSTALLATION STEPS
    The following is an overview of the standard installation process using Digital Integration. 
    When necessary, other sections in this manual have been referenced for more detailed 
    descriptions or instructions.
    1.Obtain a list of current users, their extension numbers, their departments, and the type of 
    systems they use (mailbox, no mailbox, beeper, car phone, etc.).
    2.Assess your customers needs before setting up the system. You will save yourself time later 
    by giving customers what they need up front. Ask the office manager how the VPS will be 
    used. Give examples.
    Recommend that your customer use a word processor to log the greetings. You will find 
    these files much more easily than the worksheet pages if you need to make changes down 
    the road.
    3.Connect the power cord to the VPS.
    CAUTION
    The power supply cord is used as the main disconnect device. Ensure that the socket-outlet 
    is located/installed near the equipment and is easily accessible.
    4.Standard Initialization (For Digital Integration Connection)
    a)Program the ports of the PBX for voice processing (see Section 4 INTEGRATING THE 
    VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX).
    Program the KX-TA624, the KX-TD1232, the KX-TA1232, the KX-TD816, the 
    KX-TD308 or KX-TD500 for Voice Mail integration.
    KX-TA624
    KX-TD816, KX-TD1232, KX-TA1232, KX-TD308, KX-TD500
    Program may be performed on-site or at the office.
    All memory is stored and will be retained when the unit is powered up as long as 
    the DIP Switch has been reset to position [0] prior to turning the unit off.
    b)Unplug the power cord of the VPS.
    c)Plug station wire(s) from the PBX into VPS (see 2.6 CONNECTIONS).
    d)Connect the personal computer to the VPS with a Null Modem Cable (see 
    2.7.2 Connecting the RS-232C Cable).
    e)Set the DIP Switch to position 5.
    f)Plug in the power cord of the VPS.
    g)Wait until the warning appears on the screen.
    h)Set the DIP Switch back to position 0.  
    						
    							INSTALLATION
    32 Installation Manual
    CAUTION
    If the DIP Switch is not reset to position 0 after initialization, all programming will be 
    lost when the voice processor loses power!
    5.Perform Quick Setup (see Section 5 CUSTOMIZING THE SYSTEM).
    6.Check Quick Setup:
    The Power Indicator on the Voice Processor should be solid.
    The screen output should be: [On Line].
    If you do not see the On Line message, check the following:
    The line cord to the Voice Processor has 4 conductors.
    The programming on the KX-TA624 is correctly set in System Program [130], or 
    [130] and [131].
    The programming on the KX-TD816, KX-TD1232, KX-TA1232 or KX-TD308 is 
    correctly set in System Program [117].
    The programming on the KX-TD500 is correctly set in the 1-4 VPS (DPT) Port 
    Assignment screen.
    7.Set up Class of Service (COS) for each user. Customize voice prompts if necessary (see 
    Appendix B SYSTEM ADMINISTRATORS GUIDE).
    8.Perform Administrative Program through a personal computer (see Appendix B SYSTEM 
    ADMINISTRATORS GUIDE).
    Do not turn the power off while the VPS is activated so as not to cause malfunction.
    To turn the power off after installing the VPS, unplug the power cord from the VPS a
    few minutes after disconnecting station wire(s).
    CAUTION 
    						
    							INSTALLATION
    Installation Manual 33
    2.6 CONNECTIONS
    2.6.1 Connecting to the PBX
    The VPS can be connected to up to 2 extension ports of the PBX. Use a 4-conductor wire for 
    connection with KX-TA624 that uses APT Integration, and for connection with KX-T series 
    systems that use DPT Integration. Use a 2-conductor wire for connection to all other PBXs.
    2.6.2 Opening the Ferrite Core
    Insert your finger into the opening of the ferrite core and open it as shown below:
    Connect a 4-conductor cable or 2-conductor cable to the VPS and run the cable through the 
    ferrite core (see the following sections). Close the ferrite core.
    YGRBYGRB
    4-Conductor Cable
    Modular Connection
    Outer PinsInner Pins
    B:  BLACK
    R:  RED
    G:  GREEN
    Y:  YELLOW
    L5 Terminal wire
    RJ-11
    T4
    R3
    H2
    RJ-11 
    						
    							INSTALLATION
    34 Installation Manual
    2.6.3 Connection for APT Integration
    Ports 1-2 of the VPS
    2.6.4 Connection for DPT Integration
    Ports 1-2 of the VPS
    YGRB
    YGRB
    To KX-TA624
    PORT 1
    PORT 2
    PORT 1
    Telephone Line
    Modular Jacks
    To Extension
    Port of the PBX
    PORT 2
    Extension Jacks 07 and 08 
    (or 15 and 16)
    YGRB
    YGRB
    To a KX-T series PBX that uses DPT Integration
    To Extension
    Port of the PBX
    PORT 1
    PORT 2
    PORT 1
    Telephone Line
    Modular Jacks
    PORT 2
    Any Extension Jack except Jack 01 
    						
    							INSTALLATION
    Installation Manual 35
    2.6.5 Connection for Non-APT/DPT Integration
    Ports 1-2 of the VPS
    GRGR
    To Extension Ports of
    Non-APT/DPT Integration PBX
    PORT 1
    PORT 2
    PORT 1
    Telephone Line
    Modular Jacks
    To Extension
    Port of the PBX
    PORT 2 
    						
    							INSTALLATION
    36 Installation Manual
    2.7 TERMINAL CONNECTION
    2.7.1 Requirements for Connecting Programming Terminal
    The programming terminal must be connected with a serial cable with an RS-232C connector 
    at the RS-232C port. This must be a null modem cable. This enables system administration 
    (system setup, mailbox setup, and system diagnosis) to be performed.
    Communication parameters of the VPS have been set to the following values at the factory:
    2.7.2 Connecting the RS-232C Cable
    RECOMMENDED:
    Before connecting the cable, switch off the power on both the data terminal and the VPS.
    Insert the RS-232C cable into the VPS with the connector indicating the same direction.
    The cable must be shielded and no longer than 2 m {6.5 feet}.Table 6 
    COMMUNICATION PARAMETERS
    Baud Rate: 9600 bps
    Word Bit Length: 8 Bits
    Parity: None
    Stop Bit Length: 1 Bit
    P
    O
    W
    E
    R
    V
    O
    I
    C
    E
     
    P
    R
    O
    C
    E
    S
    S
    I
    N
    G
     S
    Y
    S
    T
    E
    M 
    						
    							INSTALLATION
    Installation Manual 37
    Table 7  Pin Configuration of the RS-232C
    Pin
    NumberSignal NameCircuit Type
    RS-232C CCITT
    1
    2FG
    TXDFrame Ground
    Transmitted DataAA
    BA101
    103
    3
    4RXD
    RTSReceived Data
    Request To SendBB
    CA104
    105
    Circuit
    type
    (EIA)Signal
    namePin
    no.Circuit
    type
    (EIA) Signal
    namePin
    no.
    BB
    BA
    CD
    AB
    CCBB
    BA
    CD
    AB
    CC 2
    3
    4
    5
    62
    3
    4
    5
    6 RXD
    TXD
    DTR
    SG
    DSRRXD
    TXD
    DTR
    SG
    DSR
    CA
    CB 7
    8RT S
    CTS
    Circuit
    type
    (EIA)Signal
    name
    VPS (9 pin)25-pin Cable Printer/PC
    VPS (9 pin)9-pin Cable Printer/IBM®-PC
    Pin
    no.Circuit
    type
    (EIA) Signal
    namePin
    no.
    BB
    BA
    CD
    AB
    CCCD
    AB 2
    3
    4
    5
    61
    3FG
    RXDAA
    BB
    2
    20
    7 RXD
    TXD
    DTR
    SG
    DSRTXD BA
    DTR
    SG
    CB
    CC
    CF 5
    6
    8CTS
    DSR
    DCD 
    						
    							INSTALLATION
    38 Installation Manual
    2.7.3 RS-232C Signals
    Frame Ground (FG)
    Connects an external ground to the unit frame, usually the ground pin of the AC power cord.
    Transmitted Data (TXD)—output
    Conveys signals from the unit to the terminal/printer. A mark condition is held unless data 
    or BREAK signals are being transmitted.
    Received Data (RXD)—input
    Conveys signals from the terminal/printer to the unit.
    Request To Send (RTS)—output
    This lead is held on whenever DSR is on.
    Signal Ground (SG)
    Connects to the DC ground of the unit for all interface signals.
    Data Terminal Ready (DTR)—output
    This signal line is turned on by the unit to indicate that it is RS-232C on-line. Circuit DTR ON 
    does not indicate that communication has been established with the terminal/printer. It is 
    switched off when the unit is RS-232C off-line.6 DSR Data Set Ready CC 107
    7
    8SG
    DCDSignal Ground
    Data Carrier DetectAB
    CF102
    109
    20 DTR Data Terminal Ready CD 108.2Table 7  Pin Configuration of the RS-232C
    Pin
    NumberSignal NameCircuit Type
    RS-232C CCITT 
    						
    							INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    Installation Manual 39
    Section 3
    INTEGRATING THE VPS WITH
    PANASONIC KX-T PHONE SYSTEMS 
    						
    							INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
    40 Installation Manual
    3.1 GUIDELINES FOR INTEGRATION
    3.1.1 APT/DPT or Inband Signaling?
    There are 3 types of integration available on the VPS: Inband Signaling, APT and DPT. The 
    VPS used with any other brand of telephone equipment requires inband equipment.
    KX-TA624 that can use APT Integration is:
    KX-TA624 Version Y581A or higher.
    KX-TD series PBXs that can use DPT Integration are:
    KX-TD308 Version P871F or higher
    KX-TD816 Version P301O or higher
    KX-TD1232 Version P231U or higher
    KX-TD500 Version Q171A or higher
    Likewise, the KX-TA1232 can also use DPT Integration:
    KX-TA1232 Version P831AA or higher (all versions)
    Notes
    To the VPS, the KX-TA1232 looks identical to the KX-TD1232.
    Depending on the model and/or the software version of the connected PBX, you may 
    not be able to utilize some of the features available only with DPT Integration (see 
    4.1.1 Why Digital Integration is Important). For more information, call National 
    Parts Center at 1-800-833-9626.
    3.1.2 Why Integration is Important
    The VPS works well with most PBXs because its connections are made through a standard 
    single-line (tip/ring) telephone interface. However, the VPS operation depends on the 
    capabilities and features provided by the PBX; its performance will vary when connected with 
    different PBX systems. For example, Follow-on (or Called Party) ID is a feature of the PBX. 
    If the PBX does not have this feature, the VPS cannot transfer calls directly to the correct 
    mailbox and play the Busy or No Answer greeting for that mailbox. 
    3.1.3 How the VPS and the PBX Communicate
    To the PBX, the VPS looks like SLT sets. The PBX thinks that the VPS is an SLT, and the VPS 
    mimics all actions a live attendant would carry out from an SLT.
    For the VPS and the PBX to communicate, proper signaling is important. Like an attendant, 
    the VPS places calls by going off-hook and dialing numbers. It starts call transfers with a 
    hookswitch flash to put callers on hold and then dials the extension number. By recognizing 
    call progress tones from the PBX, the VPS decides how calls should be handled. Inband  
    						
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