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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
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SYSTEM ADMINISTRATORS GUIDE Installation Manual 261 Mailbox Group-Delete Deletes specified mailboxes from the list. Mailbox Group-Listing Displays all System Group Distribution List numbers. System Group Assignment-Extension Group You can assemble several extensions into a single list. The VPS is able to maintain up to 20 Extension Group Lists. Each list can support up to 20 extensions. You can add, delete, and review the extensions. Members within a list are able to share the same mailbox and be notified by the Message Waiting Notification—Lamp feature (if authorized) when a message is present.Group Name Up to 16 characters (None)Specifies a group name. If a group name is not required, press RETURN, and specify the mailbox numbers. Any alphanumeric character and [(space)] can be used. Member 1-202-5 digits (None)Specifies mailbox numbers belonging to this group. To access the proper menu for Mailbox Group-Delete, follow the menu path as shown: System Administration Top Menu-1-5-1-1-2-Group List No. To access the proper menu for Mailbox Group-Listing, follow the menu path as shown: System Administration Top Menu-1-5-1-1-3Table 51 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE 262 Installation Manual Extension Group-Enter Extension Group-Delete Deletes specified extensions from the list. Extension Group-Listing Displays all Extension Group List numbers.To access the proper menu for Extension Group-Enter, follow the menu path as shown: System Administration Top Menu-1-5-1-2-1-Group List No. Table 52 Parameter Value Range (Default)Description/Function Group List No.2-5 digits (None)Specifies any vacant extension number. Note: The Extension Group List number can be assigned as The Extension of the Owner of a mailbox. This permits all group members to share the information in the mailbox. Group Name Up to 16 characters (None)Specifies a group name. If a group name is not required, press RETURN, and specify the mailbox numbers. Any alphanumeric character and [(space)] can be used. Member 1-202-5 digits (None)Specifies the extension number belonging to the group. Note: Members cannot have a personal mailbox. To access the proper menu for Extension Group-Delete, follow the menu path as shown: System Administration Top Menu-1-5-1-2-2-Group List No. To access the proper menu for Extension Group List Numbers, follow the menu path as shown: System Administration Top Menu-1-5-1-2-3
SYSTEM ADMINISTRATORS GUIDE Installation Manual 263 B6.2 Time Service Time Service-Service Mode The VPS automatically activates the appropriate call handling method according to the Time Service setting (Day/Night, Lunch, and Break Services); however, the System Administrator or the System Manager can change the current call handling method by selecting a specific Service Mode.To access the proper menu for Time Service, follow the menu path as shown: System Administration Top Menu-1-5-2 To access the proper menu for Time Service-Service Mode for the selected time group, follow the menu path as shown: System Administration Top Menu-1-5-2-1
SYSTEM ADMINISTRATORS GUIDE 264 Installation Manual In Automatic Mode, services have this order of priority: Holiday Service > Caller ID Call Routing > Trunk Service > Port Service (Holiday service has the highest priority.) In Manual Modes (Day, Night, Lunch, or Break), services have this order of priority: Caller ID Call Routing > Trunk Service > Port Service (Holiday Service is disregarded.) Time Service-Time Service Time Service is a timer function that selects the desired call handling method based upon time of day: Day, Night, Lunch and Break Services are available. Night Service can be assigned within Day Service parameters; Night Service starts when Day Service ends, and ends when Day Service starts. There are 3 periods for Break Service: Break 1 Service, Break 2 Service and Break 3 Service. In each Time Service period, the parameters for Port Service, Trunk Group Service and Operators Parameters can be specified differently.Table 53 Parameter Value Range (Default)Description/Function Service Mode1. Automatic Mode 2. Manual Day Mode 3. Manual Night Mode 4. Manual Lunch Mode 5. Manual Break Mode 6. PBX Control Mode (Automatic Mode)Assigns a specific Service Mode. There are 6 options available: 1. Automatic Mode—Operates according to the setting in the Time Service. 2. Manual Day Mode—Operates only in Day Mode. 3. Manual Night Mode—Operates only in Night Mode. 4. Manual Lunch Mode—Operates only in Lunch Mode. 5. Manual Break Mode—Operates only in Break Mode. 6. PBX Control Mode—Operation changes depending on PBX time period. Note: Once the Service Mode has been changed, it is retained unless the System Manager or System Administrator changes it again, even after the power is cut and restored. PBX Control Mode is available only if APT/DPT Integration is activated with a Panasonic KX-TA624 or other KX-T series telephone system. If PBX Control Mode does not function after it has been selected, the VPS will operate in Automatic Mode.
SYSTEM ADMINISTRATORS GUIDE Installation Manual 265 Note Break Service and Lunch Service are only available when they are in Day Service period. If Break 3 Service is out of Day Service period, for example, Break 3 Service does not work. Time Service-Day Service Time Service-Lunch Service To access the proper menu for Time Service-Time Service, follow the menu path as shown: System Administration Top Menu-1-5-2-2 To access the proper menu for Day Service, follow the menu path as shown: System Administration Top Menu-1-5-2-2-1 Table 54 Parameter Value Range (Default)Description/Function Mon (Start/End) | Sun (Start/End)1-12: h 00-59: min AM/PM: a.m./p.m. D: Day Mode N: Night Mode (9:00 AM-5:00 PM)Specifies the Start and End times of the Day Service. Day Mode: Day Mode in effect around the clock (24 h) Night Mode: Night Mode in effect around the clock (24 h) To access the proper menu for Lunch Service, follow the menu path as shown: System Administration Top Menu-1-5-2-2-2
SYSTEM ADMINISTRATORS GUIDE 266 Installation Manual Time Service-Break Service Table 55 Parameter Value Range (Default)Description/Function Mon (Start/End) | Sun (Start/End)1-12: h 00-59: min AM/PM: a.m./p.m. (None)Specifies the Start and End times of the Lunch Service. To access the proper menu for Break Service, follow the menu path as shown: System Administration Top Menu-1-5-2-2-3 Table 56 Parameter Value Range (Default)Description/Function Mon Break 1 Service Break 2 Service Break 3 Service (Start/End) | Sun Break 1 Service Break 2 Service Break 3 Service (Start/End)1-12: h 00-59: min AM/PM: a.m./p.m. (None)Specifies the Start and End times of the Break Service. Note: When Break Service periods overlap Lunch Service period, Lunch Service has priority.
SYSTEM ADMINISTRATORS GUIDE Installation Manual 267 B6.3 Holiday Setting You can program special settings for up to 20 Holiday Services. On the day(s) specified as holiday(s), settings in this parameter have priority over settings for Trunk Service, Port Service and Caller ID Call Routing. When setting specific day(s) as holiday(s), you have the following 2 options: The first option is to specify a single day on which to enable the Holiday Service setting. For example, you can specify the New Years Day as a holiday. The second option is to specify a range of days to enable the Holiday Service setting on all days within the specified range. For example, you can specify the start and the end dates of your Christmas vacation. Note Holidays cannot overlap. For example, if you have set Dec. 22nd to Jan. 6th as holidays, you cannot set Jan. 1st as a holiday. To provide a special message to callers on a holiday (for example, Today is New Years Day and our office is closed. If you wish to record a message, please press 1 now.), you can create a Custom Service menu. Use this setting to direct calls to this Custom Service on Jan. 1st. Use foreign languages where appropriate. Holiday Setting-Enter To access the proper menu for Holiday Setting, follow the menu path as shown: System Administration Top Menu-1-5-3 To access the proper menu for Holiday Setting-Enter, follow the menu path as shown: System Administration Top Menu-1-5-3-1-Holiday No.(1-20) Table 57 Parameter Value Range (Default)Description/Function Name of HolidayUp to 16 characters (None)For reference. Any alphanumeric character, and [(space)], [-], [.] and [] can be used.
SYSTEM ADMINISTRATORS GUIDE 268 Installation Manual Date MM/DD-MM/DD or MM/DD (MM: Month DD: Day) (None)Specifies the day or the range of days on which to enable Holiday Service setting. If you want to set a single day as a holiday, specify only one date. If you want to set a range of days as holidays, specify both the start and the end dates of the range. Note: Holidays cannot overlap. Retain Holiday 1. Yes 2. No (No)Stores the Holiday Service setting for future use. If set to Yes, the same setting will be activated automatically on the same day every year. If set to No, the setting will be canceled automatically after the holiday is over. Service 1. Voice Mail 2. Auto. Attn. 3. Interview 4. Custom (Auto. Attn.)Specifies one of 4 incoming call services for the holiday. Note: When Interview Service is specified, one of Subscribers Interview Mailbox numbers should also be specified. When the Custom Service is specified, one of Custom Service numbers (1-100) should also be specified. Company Greeting No.1-32 S: System Greeting N: None (S: System Greeting)Specifies the Company Greeting to be played on the holiday. The System Greeting is: Good Morning/Afternoon/ Evening. Welcome to the Voice Processing System. (However, the Message Manager can change this.) Port Affected Port No. (1-2)Specifies the port number on which the Holiday Service setting is activated. The unspecified ports provide the usual incoming call service. Note: Pressing [(back space)] will clear the parameter. Trunk Affected Trunk No. (1-48)Specifies the trunk (CO line) number on which the Holiday Service setting is activated. The unspecified trunks (CO lines) provide the usual incoming call service. Note: Pressing [(back space)] will clear the parameter. Table 57 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE Installation Manual 269 Holiday Setting-Delete Cancels the Holiday Service Setting by specifying a holiday number (1-20). Holiday Setting-Listing Displays all of the specified holiday names and dates. B6.4 Daylight Saving Time (DST) Adjusts the internal clock of the VPS to the starting and ending date of daylight saving time.To access the proper menu for Holiday Setting-Delete, follow the menu path as shown: System Administration Top Menu-1-5-3-2 To access the proper menu for Holiday Setting-Listing, follow the menu path as shown: System Administration Top Menu-1-5-3-3 To access the proper menu for Daylight Saving Time, follow the menu path as shown: System Administration Top Menu-1-5-4
SYSTEM ADMINISTRATORS GUIDE 270 Installation Manual Note The VPS changes to and from DST at 2:00 AM. According to current U.S. guidelines, in most of the United States, DST begins at 2:00 AM on the first Sunday in April and ends at 2:00 AM on the last Sunday in October. B6.5 Prompt Setting This setting is required when Multilingual Service is enabled.Table 58 Parameter Value Range (Default)Description/Function Start Date/End DateMM: Month DD: Day (None)Specifies the starting and ending dates of daylight saving time. The VPS advances 1 h on the starting date of daylight saving time, and restores the time on the ending date. Both the starting date and the ending date must be set. The same date cannot be used for both settings. Warning: Time Synchronization (see 7.2.4 Set Time (TIME)) overrides the DST setting of the VPS. To access the proper menu for Prompt Setting, follow the menu path as shown: System Administration Top Menu-1-5-5