Panasonic Kx-tvs90 Voice Processing System Installation Manual

							MESSAGE MANAGERS GUIDE
Installation Manual 391
887 To set up mailbox, press 1
To set class of service, press 2
To set the clock, press 3
To change service mode setting, press 
4[887]
888 For port setting, press 1
For trunk setting, press 2[888]
889 Enter the port number [889], [890]
890 from 1 to (number) [889], [890]
[892], [890]
891 Port number is (number) [891]
892 Enter the trunk group number [892], [890]
893 Trunk group number is (number) [893]
894 For Day time, press 1
For Night time, press 2
For Lunch time, press 3
For Break time, press 4[894]
895 Current company greeting setting is 
number (number)[895]
896 Current company greeting setting is 
System Greeting[896]
897 Current company greeting setting is 
disabled[897]
898 To change company greeting number, 
press 1
To set system greeting, press 2
To disable, press 3[898]
899 If you really want to erase, press 1
If not, press 2[899]
900 To set Automatic mode, press 1
To set Manual Day mode, press 2
To set Manual Night mode, press 3
To set Manual Lunch mode, press 4
To set Manual Break mode, press 5
To set PBX Control mode, press 6[900]
901 Current service mode is Automatic 
mode[901] Table 83 
Prompt
No.Modifiable Prompts Linked to Prompt No. (s) 
						

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[Linked Prompts List]
Subscriber Service 902 Current service mode is Manual Day 
mode[902]
903 Current service mode is Manual 
Night mode[903]
904 Current service mode is Manual 
Lunch mode[904]
905 Current service mode is Manual 
Break mode[905]
906 Current service mode is PBX Control 
mode[906]
907 To change, press 2 [612], [907], [661], [908]
908 To review, press 4 [612], [907], [661], [908]
909 To change caller ID number, press 1
To change caller name, press 2
To accept, press 3[909]
910 All caller ID numbers deleted [910]
911 To turn on the prompt, press 3 [647], [750], [911]
[714], [680], [911]
912 The prompt is now turned on [912]
913 Enter a message retention time up to 
30 days or 0 for unlimited days[913]
914 Enter a group number from 1 to 17 [914]
Table 84 
[824] You have (number) [544] There were (number of failure)
[338] new message [809] unsuccessful attempts to enter this 
mailbox Table 83 
Prompt
No.Modifiable Prompts Linked to Prompt No. (s) 
						

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Installation Manual 393
Receive Message
Message Scan
Message Delivery
Personal Group Distribution List
Check Mailbox DistributionTable 85 
[317] Message recorded by (mailbox number) [325] Message transferred via (mailbox 
number)
[ 13] and transferred via (mailbox number) [ 12] and (mailbox number)
[ 12] and (mailbox number)
[318] Message recorded on (date) [824] You have (number)
[ 17] at (time) [330] Messages
Table 86 
[305] Message from (name)
[816] was sent on (date)
[ 17] at (time)
Table 87 
[594] This message will be delivered on (day)
[ 17] at (time)
Table 88 
[821] You can add up to (number)
[335] more members
Table 89 
[304] Message for (name) [323] Message sent on (date)
[432] received on (date) [ 17] at (time)
[ 17] at (time) [197] for (mailbox number)
[197] for (mailbox number) [258] has been erased, because message 
retention time expired
[259] has not been received 
						

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External Message Delivery
Message Waiting Notification
Interview Mailbox Management
Fax ManagementTable 90 
[158] External delivery message scheduled for 
(name)[592] This message is from (name)
[379] on (date) [377] of (company name)
[ 17] at (time) [157] External delivery message for (name)
[161] External delivery message will be sent to 
(name)[815] was erased
[447] right away [ 24] because message retention time expired
[324] Message to (name) [272] Ill redial (number)
[ 31] being delivered now [337] more times
Table 91 
[411] Please enter your callback number [411] Please enter your callback number
[822] You can enter up to (number) [822] You can enter up to (number)
[ 82] digits [ 82] digits
[820] When you are finished hang up, stay on 
the line to confirm or change your 
number
[575] This call is for (name)
[247] from (name)
Table 92 
[ 14] Answer length is (number)
[454] seconds
Table 93 
[824] You have (number) [764] Transferred (number)
[164] FAX messages [600] times 
						

							Glossary
Installation Manual 395
Glossary
Alternate Extension Group
Transfers the call coming into the extensions in this group following the sequence specified 
by Alternate Extension Transfer Sequence.
APT Integration
Digital Integration between the KX-TA624 and the VPS.
Auto Configuration
(Available with APT/DPT Integration only.) The VPS can automatically draw information 
from the KX-TA624, the KX-TD816, the KX-TD1232, the KX-TA1232, the KX-TD308 
or the KX-TD500. This information includes, among other things, extension number 
assignments for each VPS port. This saves time in the initial setup. Auto Configuration can 
be executed by DIP Switch settings or by System Administration (Quick Setup).
Auto Forwarding
Allows unretrieved messages to be copied or moved to another mailbox.
Automated Attendant
The Automated Attendant feature of the VPS requests the caller to enter an extension 
number and then the VPS dials the number. If there is no answer or the line is busy, the 
caller is given some options, including the option to leave a message in a mailbox. This is 
the advantage of calling an extension indirectly through the Automated Attendant rather 
than calling it directly.
Call Blocking
Connects the caller to the Incomplete Call Handling Service without ringing the 
subscribers extension.
Call Screening
Allows subscribers to screen calls. The VPS prompts the caller with the message Record 
your name at the tone, and records the callers name; it then puts the caller on hold while 
playing the name to the subscriber who decides whether to take the call or not. 
Call Transfer
Transfers a call to the requested destination. 
						

							Glossary
396 Installation Manual
Called Party ID
(Sometimes referred to as Follow-On ID) Allows the PBX to dial extra digits to bring the 
caller directly to a specified mailbox, rather than to the General Delivery Mailbox.
Caller ID Call Routing
(Available with APT/DPT Integration only.) The VPS automatically sends calls from pre-
assigned Caller ID numbers to the desired extension, mailbox (including System Group 
Distribution List) or Custom Service.
Caller Name Announcement
(System/Personal) 
(Available with APT/DPT Integration only.) The VPS announces prerecorded Caller ID 
callers names when: (1) extension users listen to messages from pre-assigned numbers left 
in the users mailboxes, (2) the VPS transfers calls from pre-assigned numbers to the users 
(Caller ID Screening), and (3) the VPS pages the users by intercom (Intercom Paging). 
If the same Caller ID number is programmed for both system and personal caller name 
announcements, the VPS will use the personal caller name.
Company Greeting
Up to 32 Company Greetings can be recorded to greet callers. One (or System Greeting or 
none) can be selected for each Day, Night, Lunch, Break, and Holiday service on a port 
basis and trunk (CO line) basis.
Company Name
This is played by the VPS to the intended receiver of an External Delivery Message when 
he is unable to enter correctly the password (if required). This helps him to realize where 
the call came from.
Covering Extension
This can be a destination for Incomplete Call Handling Service. This can also be accessed 
by pressing [0] while a Personal Greeting is being played, or while a caller is leaving a 
message.
Custom Service Setting
Allows one-touch access to extensions, other custom service menus, fax machine, 
mailboxes, etc. A greeting can be recorded for each of the 100 menus to give verbal 
directions to the non-subscribers. 
Default Setting
A parameter defined for the system at the factory which can be changed through system 
programming by the System Administrator or the System Manager. 
						

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Installation Manual 397
Delayed Ringing
There are 2 kinds of delayed ringing applications:
(1) The VPS is used as the no-answer destination for the Intercept Routing feature of your 
PBX.
(2) DIL 1:N (CO line to several extensions) terminates on telephones and VPS ports. To 
give the telephone users a chance to answer calls, the VPS lines should be programmed for 
delayed ringing. Otherwise, the VPS will answer the calls immediately. 
Delete Message Confirmation
The VPS requests confirmation from the mailbox owner before erasing a message left in 
the mailbox.
Delivery Time
The time specified by the subscriber for the VPS to deliver a prerecorded message. You can 
specify delivery time in External Delivery Message or when delivering a message to other 
subscribers (Subscribers Guide Section 3.1)
Department Dialing
A speed-dialing feature that permits an outside caller to dial a single digit (1-9) to reach a 
specific extension. 
Direct Mailbox Access
(Available with APT/DPT Integration only.) A subscriber can enter his mailbox directly 
when he calls the VPS from his extension. He does not have to enter any special codes 
except for his password, if one is established. 
DPT Integration
Digital integration between the VPS and the KX-TD816, the KX-TD1232, the KX-
TA1232, the KX-TD308 or the KX-TD500. Requires upgraded software in the PBX. 
Depending on the model and/or the software version of the connected PBX, you may not 
be able to utilize some of the features available only with DPT Integration. For more 
information, call National Parts Center at 1-800-833-9626.
DTMF
(Dual Tone Multi Frequency) Commonly referred to as touchtone.
External Call Forwarding 
(Available on the KX-TD816, the KX-TD1232, the KX-TA1232, the KX-TD308 and the 
KX-TD500.) Forwards calls to an extension that has call forwarding activated to an outside 
phone. 
						

							Glossary
398 Installation Manual
External Delivery Message
A message intended for automatic delivery to outside parties and/or extensions.
The message can be delivered immediately or at a specified time.
External Message Delivery List
Allows the subscriber to create 2 lists to deliver messages to outside parties. Each list can 
have 8 destinations.
External Message Delivery Redial
Allows the System Administrator to instruct the VPS when making external message 
deliveries how many attempts to make when the line is busy or when there is no answer.
Fast Forward
Puts the user 4 s ahead in the current message.
Follow-On ID
See Called Party ID.
General Delivery Mailbox
When the caller does not dial anything (either because he does not want to or he is using a 
rotary telephone), the VPS sends him to the General Delivery Mailbox.
Periodically (daily is best), the Message Manager should transfer the contents of the 
General Delivery Mailbox to the appropriate destinations.
Hash Sign
Same as Pound Sign. 
HELP
One of the utility commands that is used to list all utility commands with a brief description 
of each.
Immediate Reply
Allows the message receiver to reply to a message without specifying the extension number 
or the mailbox number of the sender.
Inband Signaling
The Follow-On ID (or Called Party ID) that integrates the VPS and the PBX. Uses intercom 
paths to light message wait light. Does not give high end features such as: Intercom 
Paging, Direct Mailbox Access, Live Call Screening, etc. 
						

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Installation Manual 399
Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy. 
There are 6 options for the Incomplete Call Handling Service:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper,
(5) transfer the caller to the operator, or
(6) let the caller try another extension. 
Integration
Required between the VPS and the PBX. See Inband Signaling, APT Integration and DPT 
Integration.
Intercept Routing No Answer
Transfers an unanswered call to another extension or to the VPS. 
(This is a PBX feature.)
Intercom Paging
(Available with APT/DPT Integration only.) Allows up to 16 different paging groups. An 
outside party can reach a subscriber who is away from her telephone using either internal 
or external page groups. For a Caller ID caller, if her name has been recorded for the Caller 
Name Announcement feature, the name will be announced at the end of the page.
Interview Service
A special type of subscriber mailbox that enables the subscriber to record up to 10 
questions. After the answers are recorded, the Message Waiting Lamp turns on at the 
subscribers telephone. (Good for claims departments, order desks, job applications, etc.)
Keypad
All touchtone keys on the telephone.
LCD
Liquid crystal display
Live Call Screening
(Available with APT/DPT Integration only.) The proprietary telephone works like an 
answering machine. The subscriber can hear the caller through the speakerphone or the 
handset while the message is being recorded.
LOAD
One of the utility commands that is used to load new or saved data to the VPS from a 
personal computer. 
						

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Logical Extension (All Calls Transfer to Mailbox)
An extension that always receives calls directly into its mailbox. This feature is used by 
subscribers who are often unavailable or who do not have a telephone. 
Mailbox Capacity (messages)
The number of messages that can be recorded in a subscribers mailbox: should be set 
between 5 and 100 messages by the System Administrator or the System Manager.
Mailbox Capacity (recording time)
The total length of time for messages in a subscribers mailbox: should be set between 5 and 
100 min or unlimited length by the System Administrator or the System Manager.
Mailbox Extension
Normally the same number as the telephone extension number.
Mailbox Management
Allows a subscriber to alter the setting for personal mailboxes.
Menu
A list of choices from which the user can select by using the telephone keypad or the keys 
from a personal computer. 
Message Manager
(Mailbox 98, 998, 9998, or 99998) The person who takes care of the General Delivery 
Mailbox and records: the Company Greetings, Company Name, Department Dialing Menu, 
Custom Service Menus, Voice Labels, User Prompts (User 1/User 2), Multilingual 
Selection Menu, and System Caller Names.
Message Retention Time
New Message Retention Time—the length of time the VPS will store a new (unplayed) 
message before deleting the message.
Saved Message Retention Time—the length of time the VPS will store an old (played) 
message before deleting the message.
Message Retrieval Order
The order in which the subscriber retrieves messages: Last In First Out (LIFO) or First In 
First Out (FIFO).
Message Transfer
Allows a subscriber to reroute a message to another mailbox unless the message was 
marked private. Additional comments can be added to this message.