Panasonic Kx-tvs90 Voice Processing System Installation Manual

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 271
Table 59 
Parameter Value Range
(Default)Description/Function
System Prompt
Selection
Number1-9
(None)Assigns a selection number (1-9) to each prompt. Callers 
use the numbers to select the desired language for their 
message prompts. This setting is required when either one 
or both of the following parameters are set to Selective.
Port Assignment—Incoming Call Service Prompt 
Authorization of External Message Delivery—Prompt 
Mode
Example:
For service in English, press (7).
For service in French, press (8).
For service in Chinese, press (9).
The Message Manager is responsible for recording this 
Multilingual Selection Menu.
Note: The Prompt Selection Number should not match the 
first digit of any mailbox number, because mailbox/
extension access is possible during and after the 
Multilingual Selection Menu. User 1 Prompt
Selection
Number
User 2 Prompt
Selection
Number
Position of
AM/PM in
Time Stamp 
for User 1 
Prompt1. Before
2. After 
3. 24-h
(User 1 Prompt:
After;
User 2 Prompt:
24-h)This parameter setting is functional only when User 1 or 
User 2 Prompts are in use. This parameter specifies the 
following:
Position of
AM/PM in
Time Stamp 
for User 2 
Prompt1. Before—the VPS announces AM/PM before the time 
(e.g., P.M. 3:42).
2. After—The VPS announces AM/PM after the time 
(e.g., 3:42 P.M.).
3. 24-h—the VPS announces the time in 24-h format (e.g., 
15:42).
Note: When System Prompts are in use, the parameter is 
set to After. 
						

							SYSTEM ADMINISTRATORS GUIDE
272 Installation Manual
B6.6 System Caller Name Announcement
Up to 120 Caller ID numbers can be assigned to announce prerecorded Caller ID caller names 
when extension users listen to messages from the assigned numbers left in their mailbox. 
Extension users can also hear caller names when the VPS forwards calls from the assigned 
numbers to them (Caller ID Screening). The recorded caller names will also play when the 
callers use the Intercom Paging features; the recorded names will be added to the end of the 
page.
The Caller ID Screening feature is enabled or disabled in the COS (Class of Service) settings. 
This feature is also enabled by selecting Call Screening in 4.1 Call Transfer Status in the 
Subscribers Guide.
The Intercom Paging feature is enabled by selecting Intercom Paging in 4.1 Call Transfer 
Status, and/or in 4.3 Incomplete Call Handling Status in the Subscribers Guide.
The Message Manager is responsible for recording System Caller Names.
System Caller Name Announcement-Enter
To access the proper menu for System Caller Name Announcement, follow the menu 
path as shown:
System Administration Top Menu-1-5-6
To access the proper menu for System Caller Name Announcement-Enter, follow the 
menu path as shown:
System Administration Top Menu-1-5-6-1-Caller ID List No.(1-120)
Table 60 
Parameter Value Range
(Default)Description/Function
Caller ID No. Up to 20 digits 
consisting of 1-9, 0 
(None)Assigns the telephone number for which the VPS 
announces prerecorded caller name to extension users.
Description Up to 20 characters 
(None)Enters a name and/or description of the Caller ID 
number. Any ASCII character (except \) can be used. 
						

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 273
System Caller Name Announcement-Delete
Deletes specified Caller ID List numbers from the list.
System Caller Name Announcement-Listing
Displays all Caller ID List numbers.
B6.7 Other Parameters
Other Parameters-Extension Numbering Plan
Specifies the extension numbers of the PBX so that the VPS is able to recognize the dialed 
extension as valid. This setting promotes the call handling of the Automated Attendant Service. 
We recommend that this parameter be set for better integration with the PBX. To access the proper menu for System Caller Name Announcement-Delete, follow 
the menu path as shown:
System Administration Top Menu-1-5-6-2-Caller ID List No.(1-120)
To access the proper menu for System Caller Name Announcement-Listing, follow 
the menu path as shown:
System Administration Top Menu-1-5-6-3
To access the proper menu for Other Parameters, follow the menu path as shown:
System Administration Top Menu-1-5-7
To access the proper menu for Extension Numbering Plan, follow the menu path as 
shown:
System Administration Top Menu-1-5-7-1 
						

							SYSTEM ADMINISTRATORS GUIDE
274 Installation Manual
Table 61 
Parameter Value Range
(Default)Description/Function
Numbering 
Plan
1-162-5 digits 
consisting
of 0-9, X
(Numbering 
Plan
1: 1XX;
Numbering Plan
2-16: None)Specifies the first 1 or 2 digits of the PBX extension 
numbers. You can add up to 16 entries to the list. Each entry 
can contain 2-5 digits 0-9, and a letter X which matches 
any digit. Extension numbers cannot begin with 0.
Examples:
a) If valid PBX extension numbers are to be specified 101 
through 164 and 201 through 264, specify the numbers 
as follows:
1XX: Indicates any 3-digit extension number starting 
with 1.
2XX: Indicates any 3-digit extension number starting 
with 2.
b) If valid PBX extension numbers are to be specified 400 
through 450 and 3300 through 3399, specify the 
numbers as follows:
4XX: Indicates any 3-digit extension number starting 
with 4.
33XX: Indicates any 4-digit extension starting with 
33.
Note:
Auto Configuration will set this parameter automatically.
The Automated Attendant will dial any 2-5 digit PBX 
extension number (except numbers beginning with 0) 
whether valid or not. If the dialed number is included in the 
numbering plan, the Automated Attendant will 
immediately send it to the PBX without waiting for further 
input. If not, the Automated Attendant will wait until the 
dialed number is recognized as an extension number, the 
internal inter-digit timer expires, or the caller dials 5 digits.
If the number for an outgoing call is not found on the 
Numbering Plan, the VPS will consider it an outside 
number. The VPS will then attempt to dial it using the 
Outgoing Call Setup Sequence. 
						

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 275
Other Parameters-Dialing Parameter
To access the proper menu for Dialing Parameter, follow the menu path as shown:
System Administration Top Menu-1-5-7-2
Table 62 
Parameter Value Range
(Default)Description/Function
Number of 
Digits
to Access
Outside Line0-8 digits
(1)Specifies the number of digits necessary to access an 
outside (CO) line.
Example:
If the PBX requires callers to dial 9 to access an 
outside (CO) line, this parameter should be set as 1. 
This enables the system to recognize that an outgoing 
call setup sequence is completed once the initial 9 
has been dialed (9-123-4567). The full sequence is 
therefore: 9-(outgoing call setup sequence)-123-4567.
The VPS can discriminate between local and long 
distance calls and can report outgoing calls and calling 
times for billing purposes on periodic port usage 
reports.
Call Transfer
No Answer
Time10-60 s
(20)Specifies the length of time that the VPS must wait 
before retrieving the transferred call when there is no 
answer at the destination extension.
Note: Make sure that the duration of Call Transfer No 
Answer Time is longer than the duration of Call 
Forwarding No Answer Time at the PBX. Otherwise, 
the PBX may forward the call (transferred by the VPS) 
immediately to its destination without leaving enough 
time to answer the call.
Outgoing Call
No Answer
Time10-90 s
(30)Specifies the length of time that the VPS must wait 
before concluding that there is no answer at the outside 
number called.
Pause Time 1-9 s
(2)Specifies the pause time between dialed digits. 
						

							SYSTEM ADMINISTRATORS GUIDE
276 Installation Manual
Other Parameters-Message Waiting Notification
Controls the handling of message waiting notification calls. Outgoing Call
Setup 
SequenceUp to 12 digits 
consisting of
0-9,  , #, F, R, S, T, 
W 
(T)Specifies the sequence of codes used by the VPS when 
calling a CO line. You can set up to 12 digits. The 
default value is T. T indicates that the system will 
dial the telephone number only after detecting a dial 
tone.
Example:
9W = (9) - 1-s wait - dial telephone number. 9 is the 
CO line access number.
F: Hook Flash
R: Ringback Tone Detection
S: Silence Detection
T: Dial Tone Detection
W: Wait for 1 s
1-9, 0, , #: Dial Codes
To access the proper menu for Message Waiting Notification Parameter, follow the 
menu path as shown:
System Administration Top Menu-1-5-7-3
Table 63 
Parameter Value Range
(Default)Description/Function
Outgoing Call 
PortsPort No.
(1-2)Specifies the port numbers used for the Message Waiting 
Notification Device feature. The VPS makes outgoing 
calls using the port specified in this parameter. At least 1 
port must be specified.Table 62 
Parameter Value Range
(Default)Description/Function 
						

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 277
Message 
Waiting Lamp 
PortsPort No.
(1-2)Specifies the port numbers used for the Message Waiting 
Notification Lamp feature. 
The VPS turns on the Message Waiting Lamp of the 
extension using the port specified in this parameter. At 
least 1 port must be specified.
Message 
Waiting Lamp 
for Every 
Message1. No
2. Yes
(Yes)If set to Yes, the VPS will turn on the Message Waiting 
Lamp of the extension each time a new message is 
recorded in the mailbox. This will occur even if the 
Message Waiting Lamp was not turned off from a 
previous message. This setting is useful when the first 
attempt is unsuccessful.
If set to No, the VPS will turn on the Message Waiting 
Lamp for the first message only. The VPS will not turn 
on the lamp for subsequent messages until the subscriber 
has accessed the VPS to retrieve the messages stored 
there.
Max. Digits for 
Callback No.1-48 digits
(20)Specifies the maximum number of digits the caller can 
enter as a callback number. This number will display on 
beepers if the Beeper Callback No. Entry Mode is 
enabled. 
Callback No. 
Entry Interdigit 
Time-Out1-10 s
(5)Sets the maximum allowable time between each digit on 
Beeper Callback No. Entry. If the caller does not enter 
any digits within the specified time, the VPS will not 
accept entry of any additional digits.
System 
Callback No.Up to 32 digits
(None)Specifies a telephone number that will display on the 
subscribers beeper as a callback number. The callback 
number entry mode X must be included in the 
telephone number.
Note: If Beeper Callback No. Entry Mode is enabled 
through COS, the callback number entered by the caller 
will display on the destination beeper. However, if the 
caller fails to enter a callback number, the System 
Callback No. will display instead.Table 63 
Parameter Value Range
(Default)Description/Function 
						

							SYSTEM ADMINISTRATORS GUIDE
278 Installation Manual
Other Parameters-External Message Delivery
Controls the handling of External Message Delivery calls.
To access the proper menu for External Message Delivery, follow the menu path as 
shown:
System Administration Top Menu-1-5-7-4
Table 64 
Parameter Value Range
(Default)Description/Function
Retry Times 0-9 times
(3)Specifies the number of times to attempt an external 
message delivery call when the destination is busy or if 
there is no answer.
Busy Delay 1-60 min
(3)Specifies the length of time in minutes the VPS must wait 
after a busy condition is received before trying to deliver 
the message again.
No Answer 
Delay60-120 min
(60)Specifies the length of time in minutes the VPS is to wait 
after a no answer condition is received before trying to 
deliver the message again.
Outgoing Call 
PortsPort No.
(1-2)Specifies the port numbers used for the External Message 
Delivery feature.
Message 
Length1-6 min
(3)Specifies the allowable message length of external 
delivery messages that the subscriber can record.
Max. Messages 
for Mailboxes1-100 msgs
(3)Specifies the maximum number of external delivery 
messages that can be stored in 1 mailbox. 
System 
External 
Message 
Delivery 
Duration Time 1-9 min
(3)Specifies the maximum telephone connect time allowed 
for an external message delivery call to prevent excessive 
telephone charges. Time begins counting when the 
destination number answers the call. The VPS terminates 
the call when it exceeds the specified length of time. 
However, the VPS does not terminate a call until the 
whole message is played even though the specified time 
expires. 
Callback 
Telephone No.Up to 32 digits
(None)Specifies the Callback Telephone Number. When the 
recipient has failed to retrieve the senders message 
because of incorrect password entries, the VPS announces 
the Callback Telephone Number for him to call in order to 
retrieve it. 
						

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 279
Other Parameters-Call Hold
To access the proper menu for Call Hold, follow the menu path as shown:
System Administration Top Menu-1-5-7-5
Table 65 
Parameter Value Range
(Default)Description/Function
Call Hold 
Mode1. Disable
2. Enable 
(Enable)If set to Enable, the VPS gives callers the option of 
either holding for a specific extension or selecting one of 
several Incomplete Call Handling service options.
While on hold, the VPS periodically gives callers the 
choice to either continue to hold or select one of the 
Incomplete Call Handling service options.
If set to Disable, the VPS immediately offers callers the 
Incomplete Call Handling service.
Call Queuing 
Announcement 
Mode1. Disable
2. Enable 
(Enable)If set to Enable, callers on hold are informed of their 
current position in the call hold queue.
Example:
One other person is waiting to connect.
Call Retrieval 
Announcement 
Timing1-30 s
(2)Specifies the interval between the voice guidance 
message that asks whether or not calls are to be retrieved 
during call holding.
Example:
To cancel holding, press 2 now.
Otherwise, Ill try your party again.
Redialing 
Cancel Timing1. 15 s
2. 30 s
3. 45 s
4. 60 s
(30)Specifies the interval between the voice guidance 
messages that ask if continuous redials are to be 
attempted during call holding.
Example:
To continue holding, press 1.
Otherwise, press 2. 
						

							SYSTEM ADMINISTRATORS GUIDE
280 Installation Manual
Other Parameters-Rotary Telephone Service
Specifies how to treat callers who are calling from rotary telephones (unable to input touchtone 
signals) or who are unable to properly respond to VPS guidance.
Other Parameters-Intercom Paging Parameter
Intercom Paging is a PBX feature that makes it possible to page the callers party through 
telephone speakers. To utilize this feature, the PBX must have the Intercom Paging feature 
available and the VPS must be properly programmed. This feature is available for APT/DPT 
Integration mode only.To access the proper menu for Rotary Telephone Service, follow the menu path as 
shown:
System Administration Top Menu-1-5-7-6
Table 66 
Parameter Value Range
(Default)Description/Function
Rotary 
Telephone Call 
Coverage 
(Day), (Night)1. G. D. M.
2. Operator
Extension
(G. D. M.)Defines how the VPS treats calls received from rotary 
telephones or calls from callers that are unfamiliar with 
the VPS operation in the Voice Mail Service.
Note: G.D.M. = General Delivery Mailbox.
To access the proper menu for Intercom Paging Parameter, follow the menu path as 
shown:
System Administration Top Menu-1-5-7-7