Panasonic Kx-tvs90 Voice Processing System Installation Manual

							SYSTEM ADMINISTRATORS GUIDE
Installation Manual 231
B3 SYSTEM ADMINISTRATION—SETTING COS 
(CLASS OF SERVICE) PARAMETERS
The COS-Class of Service parameters define the set of services that are available to mailbox 
owners. A maximum of 64 (1-64) classes can be specified. A class of service number can be 
assigned for each mailbox. More than 1 subscriber can share the same class of service.
COS number 63 is only available to the Message Manager while COS number 64 is only 
available to the System Manager.
The procedure below determines the utilization of the following special features on a 
COS basis:
 Remote Call Forward to CO (available for COS numbers 1-63)
 Delete Message Confirmation (available for COS numbers 1-64)
 Message Waiting Notification (available for COS numbers 1-63)
 External Message Delivery (available for COS numbers 1-62)
 Auto Forwarding (available for COS numbers 1-62)
Note
In Tables 40 and 41, sub-parameters are underlined. These sub-parameters can be assigned 
only when the corresponding authorization parameter is set to Yes.
Class of Service Setting
COS Nos. 1-62 (for subscribers)To access the proper menu for Class of Service Numbers 1-64, follow the menu path 
as shown:
System Administration Top Menu-1-2-COS No.(1-64)
To access the proper menu for Class of Service Numbers 1-62 for subscribers, 
follow the menu path as shown:
System Administration Top Menu-1-2-COS No.(1-62) 
						

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Table 40 
Parameter Value Range
(Default)Description/Function
Personal 
Greeting 
Length8-60 s in 4 s 
increments
(16)Defines the maximum length of the personal greeting 
message that can be recorded by the subscriber.
This parameter applies to:
Personal greeting on No Answer
Personal greeting on Busy
Personal greeting for After Hours
Personal greeting for Caller ID
New Message 
Retention Time1-30 days
(5)Defines the number of days that an unplayed message 
will remain in the mailbox. The storage period begins the 
day after the message reception. 
Saved Message 
Retention Time1-30 days
0: Unlimited
(5)Defines the number of days that a played message will 
remain in the mailbox. The timing is refreshed 
whenever the message is played back. If 0: Unlimited 
is selected, the saved message will remain in the mailbox 
until erased by the subscriber.
Message 
Length1-6 min
0: Unlimited
(3)Defines the maximum message length.
If set to 0: Unlimited, a subscriber can record two-way 
conversations of unlimited length into his or another 
persons mailbox (Two-Way Recording or Two-Way 
Transfer). The maximum recording time for other 
messages will automatically be set to 6 min.
Mailbox 
Capacity 
Maximum 
Messages5-100 msgs
(10)Specifies the maximum number of (both new and saved) 
messages that can be stored in a mailbox.
Mailbox 
Capacity
Maximum 
Message
Time5-100 min
0: Unlimited
(10)Specifies the total number of available minutes for 
storing (both new and saved) messages in each mailbox.
Message 
Retrieval
Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages will be retrieved 
(played back for listening).
1. LIFO—Messages are retrieved starting with the most 
recent.
2. FIFO—Messages are retrieved starting with the 
oldest. 
						

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Message 
Scanning with 
Information1. Yes
2. No
(No)If set to Yes, the VPS adds the message senders name 
and the recording date and time to the message during 
the message scan.
Play System
Prompt after
Personal 
Greeting1. Yes
2. No
(No)If set to Yes, directions for recording a message are 
given to the caller immediately after the personal 
greeting has been played.
The following guidance messages are played:
 To end recording, hang up or press 1 for more 
features.
 To pause and restart recording, press 2.
Use Call 
Waiting
on Busy1. Yes
2. No
(No)If set to Yes, the VPS signals the busy extension that 
another call is waiting.
Note: To use Call Waiting on Busy, you must also 
enable the use of the Call Waiting feature at your PBX. 
Message
Cancel for Live
Call Screening1. Yes
2. No
(Yes)The Live Call Screening feature permits the subscriber to 
monitor incoming messages as they are being recorded, 
or intercept them if desired. If the subscriber chooses to 
speak to the caller, if not disabled by the PBX 
beforehand, the VPS will record the two-way 
conversation. If set to Yes, the VPS will automatically 
delete this recording.
The two-way conversation may be saved in the mailbox 
if the PBX allows the conversation to be recorded. If set 
to No, the recording will be automatically saved.
Note: The Live Call Screening feature is available if 
APT/DPT Voice Mail Integration is activated with a 
Panasonic KX-TA624 or other KX-T series telephone 
system.Table 40 
Parameter Value Range
(Default)Description/Function 
						

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Direct Mailbox
Access1. Yes
2. No
(Yes)If set to Yes, a subscriber is able to directly enter 
Subscriber Service. This is accomplished by calling a 
VPS extension directly from the subscribers extension. 
The Subscriber Service Access Code (  and mailbox 
number) need not be dialed. Password entry may be 
required if specified beforehand.
Note: The Direct Mailbox Access feature is available if 
APT/DPT Voice Mail Integration is activated with a 
Panasonic KX-TA624 or other KX-T series telephone 
system.
Intercom 
Paging Group1-17
(COS NO.1-17: 
Group 1-17;
COS NO.18-62: 
Group 1)Specifies the Intercom Paging group number available to 
the subscriber.
If set to 17, the Intercom Paging feature is activated for 
all groups. 
Note: The Intercom Paging feature is available if APT/
DPT Voice Mail Integration is activated with a 
Panasonic KX-TA624 or other KX-T series telephone 
system.
Prompt Mode 1. System
2. User 1
3. User 2
(User 1)Specifies the language used for voice prompts played for 
the subscriber during a Message Waiting Notification 
Call and Subscriber Service.
Note: If User 1 or User 2 is specified as Prompt Mode 
but not recorded by the Message Manager, the VPS will 
automatically play the factory-recorded System prompts 
in English. Table 40 
Parameter Value Range
(Default)Description/Function 
						

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Remote Call 
Forward to CO1. Yes
2. No
(No)If set to Yes, Remote Call Forwarding can be set to an 
outside (CO) line; a subscriber can program (either from 
a remote location or on-site) his extension to forward 
various types of calls to either Telephone No.1 or 
Telephone No.2 (preprogrammed in the Mailbox 
Setting), or to any other telephone number.
Note: The Remote Call FWD to CO feature is available 
if DPT Voice Mail Integration is activated with a 
Panasonic KX-T series telephone system.
Important Note: With respect to PBX programming, it 
is possible that Call Forward to CO is disabled. To 
enable VPS Remote Call Forwarding, the KX-TD1232, 
for example, must be programmed properly. For the 
COS of the extensions whose calls are to be forwarded to 
a CO line, enable the following: [504] Call Forward to 
Outside Line.
Delete 
Message 
Confirmation1. Yes
2. No
(No)If set to Yes, the VPS requests confirmation from the 
mailbox owner before erasing a message left in the 
mailbox. If set to No, the message is erased 
immediately.
Number of 
CIDs for Caller 
Name 
Announcement0-30
(30)Specifies the maximum number of Caller IDs which 
subscribers can assign for the Personal Caller Name 
Announcement.
Personal 
Greeting for 
CID1. Yes
2. No
(Yes)If set to Yes, subscribers can utilize the personal 
greeting feature for Caller ID.
Caller ID 
Screening1. Yes
2. No
(Yes)If set to Yes, subscribers can utilize the Caller ID 
Screening feature.
Authorization 
for Message 
Notification1. Yes
2. No
(No)If set to Yes, subscribers are able to utilize the Message 
Waiting Notification feature. The sub-parameters to be 
set include Beeper Callback No. Entry Mode, MWL 
Notification for Unreceived Message, and Device 
Notification for Unreceived Message. If set to No, sub-
parameters cannot be assigned.
Note: This parameter in COS No.1 is set to Yes when 
the Quick Setup procedure is used to create Subscriber 
Mailboxes.Table 40 
Parameter Value Range
(Default)Description/Function 
						

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Beeper 
Callback
No. Entry 
Mode
1. Caller Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits subscribers to use the Callback Number Entry 
feature.
Caller 
Select:After recording a message, the caller is 
asked if the message is urgent. If urgent, the 
caller is asked to enter the callback number.
Without: Without recording a message, the caller is 
asked to enter the callback number.
Before: Before recording a message, the VPS asks 
the caller to enter the callback number.
After: After recording a message, the VPS asks 
the caller to enter the callback number.
Disable: Disables the Callback Number Entry 
feature.
Note: To utilize this feature, the callback number entry 
code must be included in the subscribers beeper number. 
When Disable is selected or if the caller does not enter 
a callback number, System Callback No. (see Table 
63) will be displayed on the beepers display. If a callers 
number is received through a telephone companys 
Caller ID service, the callers number will be displayed 
instead of System Callback No..
MWL
Notification for
Unreceived
Message
1. Yes
2. No
(Yes)If set to Yes, the message waiting lamp will illuminate 
when unplayed messages remain after the subscriber has 
accessed the mailbox for Subscriber Service.
Device 
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)If set to Yes, the VPS calls the appropriate device in 
numerical order until all unplayed messages are 
received.
Authorization 
for External 
Message 
Delivery1. Yes
2. No
(No)If set to Yes, subscribers are able to utilize the External 
Message Delivery feature. The sub-parameter to be set is 
Prompt Mode. If set to No, sub-parameter cannot be 
assigned.Table 40 
Parameter Value Range
(Default)Description/Function 
						

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COS Nos. 63 & 64 (for Managers)
Prompt Mode1. System
2. User 1
3. User 2
4. Selective
(User 1)When an external message is delivered, the receiver will 
be greeted by the VPS in the specified language 
(prompt). However, if Selective is enabled, then the 
receiver has a choice of prompts. See related explanation 
in Incoming Call Service Prompt in Table 23 in 
5.3.1 Port Service Menu.
Note: When Selective is enabled and the receiver uses 
a rotary telephone, the no-entry selection is specified by 
Prompt for Rotary Callers in Table 23 in 5.3.1 Port 
Service Menu.
Authorization 
for Auto 
Forwarding1. Yes
2. No
(No)If set to Yes, the VPS automatically forwards 
messages that have not been accessed for a specific 
length of time to another mailbox. The sub-parameters to 
be set for this feature include Mailbox Number, Delay 
Time, and Forwarding Mode. If set to No, sub-
parameters cannot be assigned.
Mailbox 
Number
2-5 digits
(None)Specifies the mailbox to which the messages will be 
forwarded.
Note: The numbers of the System Group Distribution 
List cannot be specified as the destination.
Delay Time
(h) (min)
00:05 to 99:59
(00:30)Specifies the length of time in hours and minutes that the 
VPS must wait before forwarding unretrieved messages. 
The maximum delay time is 99 h, 59 min.
Note: The delay time must be less than the New Message 
Retention Time, or else messages will be deleted before 
being forwarded.
Forwarding 
Mode
1. Copy
2. Move
(Move)Specifies if forwarded messages are to be retained in the 
original mailbox. When set to Copy, copies of the 
messages are retained in the original mailbox after 
forwarding. When set to Move, messages are 
forwarded to the receiving mailbox and are not retained 
at the original location.Table 40 
Parameter Value Range
(Default)Description/Function 
						

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Only the parameters listed below can be assigned for COS numbers 63 and 64. COS number 
64 cannot assign the parameters relating to the Message Waiting Notification and the Remote 
Call Forward to CO features.To access the proper menu for Class of Service Numbers 63 & 64 for Managers, 
follow the menu path as shown:
System Administration Top Menu-1-2-COS No.(63-64)
Table 41 
Parameter Value Range
(Default)Description/Function
New Message
Retention Time1-30 days
(30)Defines the number of days that an unplayed message can 
remain in the mailbox. The storage period begins the day 
after the massage reception.
Saved Message 
Retention Time1-30 days
0: Unlimited
(30)Defines the number of days a played saved message will 
remain in the mailbox. The timing is refreshed whenever 
the message is played back. If 0: Unlimited is selected, 
saved messages will remain in the mailbox until erased by 
the mailbox owner.
Message 
Length1-6 min
0: Unlimited
(6)Defines the maximum message length.
If set to 0: Unlimited, a manager can record two-way 
conversations of unlimited length into his or another 
persons mailbox (Two-Way Recording or Two-Way 
Transfer). The maximum recording time for other messages 
will automatically be set to 6 min.
Mailbox 
Capacity
Maximum
Messages5-100 msgs
(100)Specifies the maximum number of (both new and saved) 
messages that can be stored in a mailbox.
Mailbox
Capacity
Maximum
Message Time5-100 min
0: Unlimited
(100)Specifies the total number of available minutes for storing 
(both new and saved) messages in each mailbox.
Message
Retrieval Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages will be retrieved 
(played back for listening).
1. LIFO—Messages are retrieved starting with the most 
recent.
2. FIFO—Messages are retrieved starting with the oldest. 
						

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Message
Scanning with
Information1. Yes
2. No
(No)If set to Yes, the VPS adds the message senders name and 
the recording date and time to the message during the 
message scan.
Prompt Mode 1. System
2. User 1
3. User 2
(User 1)Specifies the language used for voice prompts.
Note: If User 1 or User 2 is specified as Prompt Mode but 
not recorded by the Message Manager, the VPS will 
automatically play the factory-recorded System prompts in 
English.
Remote Call 
Forward to CO1. Yes
2. No
(No)If set to Yes, Remote Call Forwarding can be set to an 
outside (CO) line; the Message Manager can program 
(either from a remote location or on-site) his extension to 
forward various types of calls to either Telephone No.1 or 
Telephone No.2 (preprogrammed in the Mailbox Setting), 
or to any other telephone number.
Note: The Remote Call FWD to CO feature is available if 
DPT Voice Mail Integration is activated with a Panasonic 
KX-T series telephone system.
Important Note: With respect to PBX programming, it is 
possible that Call Forward to CO is disabled. To enable 
VPS Remote Call Forwarding, the KX-TD1232, for 
example, must be programmed properly. For the COS of the 
extensions whose calls are to be forwarded to a CO line, 
enable the following: [504] Call Forward to Outside Line.
Delete 
Message 
Confirmation1. Yes
2. No
(No)If set to Yes, the VPS requests confirmation from the 
mailbox owner before erasing a message left in the mailbox. 
If set to No, the message is erased immediately.
Authorization 
for Message 
Notification1. Yes
2. No
(Yes)If set to Yes, the Message Manager is able to utilize the 
Message Waiting Notification feature. The sub-parameters 
to be set include Beeper Callback No. Entry Mode, MWL 
Notification for Unreceived Message, and Device 
Notification for Unreceived Message. If set to No, sub-
parameters cannot be assigned.Table 41 
Parameter Value Range
(Default)Description/Function 
						

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Beeper 
Callback
No. Entry 
Mode
1. Caller
 Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits the Message Manager to use the Callback Number 
Entry feature.
Caller 
Select:After recording a message, the caller is asked 
if the message is urgent. If urgent, the caller is 
asked to enter the callback number.
Without: Without recording a message, the caller is 
asked to enter the callback number.
Before: Before recording a message, the VPS asks the 
caller to enter the callback number.
After: After recording a message, the VPS asks the 
caller to enter the callback number.
Disable: Disables the Callback Number Entry feature.
Note: To utilize this feature, the callback number entry code 
must be included in the subscribers beeper number. When 
Disable is selected or if the caller does not enter a callback 
number, System Callback No. (see Table 63) will be 
displayed on the beepers display. If a callers number is 
received through a telephone companys Caller ID service, 
the callers number will be displayed instead of System 
Callback No..
MWL
Notification for 
Unreceived 
Message
1. Yes
2. No
(Yes)If set to Yes, the message waiting lamp illuminates when 
unplayed messages remain after the Message Manager has 
accessed the mailbox.
Device
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)If set to Yes, the VPS calls the appropriate device in 
numerical order until all unplayed messages are received.Table 41 
Parameter Value Range
(Default)Description/Function