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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
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SYSTEM ADMINISTRATORS GUIDE Installation Manual 291 To program the following 10 Parameters in the next table, use the Special Commands and Dial Codes listed below. You can set up to 12 digits for each parameter. D: Disconnecting F: Hook Flash R: Ringback Tone Detection S: Silence Detection T: Dial Tone Detection W: Wait for 1 s X: Extension dialing A: Answer 1-9, 0, , #: Dial Codes Table 75 Parameter Value Range (Default)Description/Function Operator Transfer Sequence(FX)The VPS performs this sequence when transferring calls to the operators extension. Extension Transfer Sequence(FX)The VPS performs this sequence when transferring calls to any extension except the operators. Alternate Extension Transfer Sequence(FX)The VPS performs this sequence when transferring calls to extensions in the Alternate Extension Group. Reconnect Sequence on Busy(F)If an extension is busy, this sequence allows the VPS to reconnect to the caller. Reconnect Sequence on No Answer(F)If the extension does not answer, this sequence allows the VPS to reconnect with the caller. Reconnect Sequence on Refuse Call(F)The VPS performs this sequence to retrieve a call placed on hold after the extension (in the Call Screening mode) has refused to accept it. Light-On Sequence for Message Waiting Lamp(None)This is the dialing sequence that the VPS must perform to enable the Message Waiting Lamp at an extension. Light-Off Sequence for Message Waiting Lamp(None)This is the dialing sequence that the VPS must perform to disable the Message Waiting Lamp at an extension.
SYSTEM ADMINISTRATORS GUIDE 292 Installation Manual Inband Signaling Parameters Use these parameters if the PBX sends touchtones to the VPS to indicate the state of a call (busy, answered, disconnected, etc.). The integration mode must be set to Inband. If PBX type is set to a KX-T series telephone system, the Inband Signaling parameters will automatically default to the proper codes. The following parameters can be programmed using 0-9, , #, and A-D.Call Waiting Sequence(1)The VPS carries out this sequence when performing call waiting if the extension being called is busy. Release Sequence for Call Waiting(F)The VPS performs this sequence to release call waiting. To access the proper menu for Inband Signaling Parameters, follow the menu path as shown: System Administration Top Menu-1-6-3-2 Table 76 Parameter Value Range (Default)Description/Function Ringback (1)Indicates Ringback Tone. Sent to the VPS when the extension dialed is ringing. Busy (2)Indicates Busy Tone. Sent to the VPS when the extension dialed is busy. Reorder (3)Indicates Reorder Tone. Sent to the VPS when an invalid extension number is dialed or when inadvertently connected to another VPS. DND (4)Indicates Do Not Disturb Tone. Sent to the VPS if the dialed extension has the Do Not Disturb feature enabled. Answer (5)Sent to the VPS when the called extension answers the call. Forward to VM Ringing(6)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is available to accept the call.Table 75 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE Installation Manual 293 Note Default values in the above table vary depending on the settings of PBX type and Inband Integration (PBX Interface Parameters). N/A: Not availableForward to VM Busy(7)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is not available to accept the call. Forward to Other Extension(8)Sent to the VPS if the called extension is forwarded to another, non-Voice Mail extension. Confirmation (9)Sent to the VPS when it successfully dialed a Message Waiting Lamp On or Message Waiting Lamp Off Code. Disconnect(#9)Sent to the VPS when the other party goes on-hook. Table 77 Parameter Other Manufac- turersKX-T series T308/ T616T1232 T96 T336TD816/ TD1232/ TA1232TD308TA seriesTD500 Ringback N/A N/A 1 A1 A1 1 1 1 1 Busy N/AN/A2B1B1 2 222 Reorder N/A N/A 3 B2 B2 3 3 3 3 DND N/A N/A 4 B3 B3 4 4 4 4 Answer N/A N/A 5 A2 A2 5 5 5 5 Forward to VM RingingN/AN/A6C1C1 6 666 Forward to VM BusyN/AN/A7C2C2 7 777 Forward to Other ExtensionN/AN/A8C3C3 8 888 Confirmation N/A N/A 9 D1 D1 9 9 9 9 Disconnect N/A N/A #9 DD DD #9 #9 #9 #9Table 76 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE 294 Installation Manual Digit Translation Table Parameters Use the Digit Translation Table to translate the Follow On ID Signal from the PBX into the proper codes for the VPS. This translation table is only effective for the incoming signal. Digit Translation Table Parameters-Inter-Digit Timeout Digit Translation Table Parameters-Input/Output To access the proper menu for Digit Translation Table Parameters, follow the menu path as shown: System Administration Top Menu-1-6-3-3 To access the proper menu for Inter-Digit Timeout, follow the menu path as shown: System Administration Top Menu-1-6-3-3-1 Table 78 Parameter Value Range (Default)Description/Function Inter-Digit Timeout1-4 s (1)Defines the incoming signal interval (Follow on ID). The Digit Translation Table is translated by a series of signals received within the specified time period. To access the proper menu for Input/Output, follow the menu path as shown: System Administration Top Menu-1-6-3-3-2 Table 79 Parameter Value Range (Default)Description/Function Table 1-8Input digit Up to 8 digits consisting of 0-9, , #, A-D (None)Do not assign more than 1 code to an incoming signal. If this occurs, the system will take the first assignment. Output digit
SYSTEM MANAGERS GUIDE Installation Manual 295 Appendix C SYSTEM MANAGERS GUIDE
SYSTEM MANAGERS GUIDE 296 Installation Manual C1 ACCESSING THE SYSTEM MANAGERS MAILBOX The System Managers Mailbox must be accessed before performing any System Manager task. To access the System Managers Mailbox, three items of information must be known: the telephone number connected directly to the Voice Mail Service, the System Managers Mailbox Number and the Password for that mailbox (if assigned). The System Managers Mailbox Number is 99, 999 (default), 9999 or 99999 depending upon the mailbox number length specified in System Programming. The System Managers password is assigned through the System Managers Service. To Access the System Managers Mailbox 1. Dial the Extension Number connected to the Voice Mail Service. Or Dial any VPS Extension Number and Press [#] [6] (Service Access Command). 2.Press [ ], then Type the System Managers Mailbox Number (99, 999, 9999 or 99999). 3.Type the Password followed by [#]. The Main Menu of System Managers Service will be played: Please enter your partys mailbox number. To enter by name, press [#] and [1]. If you are using a rotary telephone, stay on the line. To call the operator, press [0]. Enter your password, followed by [#]. You have (number) new message(s). To receive the message, press [1]. To deliver a message, press [2]. To customize your mailbox, press [3]. To check the mailbox distribution, press [4]. For a system report, press [5]. For other features, press [6]. To end this call, press [ ].
SYSTEM MANAGERS GUIDE Installation Manual 297 C2 SETTING UP MAILBOXES The System Managers primary function is to create mailboxes for new subscribers and to maintain system organization by deleting unneeded passwords and mailboxes. Note While the System Administrator programs via a personal computer, the System Manager cannot set up mailboxes. The VPS plays Sorry, this function is not available. Creating and Editing a Mailbox The System Manager can both create and edit Subscriber Mailboxes by following the steps below. At any step, when editing an assigned mailboxs parameters, change current settings by Pressing [1]. To leave the current setting unchanged, Press [2]. When creating a new mailbox, the following parameters can be set: Mailbox Number Subscribers Voiced Name—The VPS allows a maximum of 4 s to record the name. The name must be spoken slowly and clearly. Use the subscribers last name. Extension Number Initial 3 or 4 Letters of the Subscribers Last Name—Enter only the first 3 or 4 letters of the owners last name. Class of Service Number—Enter any COS number (1-62). Interview Mailbox Number—Interview Mailbox Numbers must be different from Subscriber Mailbox Numbers All Calls Transfer Mailbox Follow the steps listed below to create, edit or delete any mailbox parameter. 1.Log in to the Main Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [1] to Assign or Edit. 5.Type the mailbox number.
SYSTEM MANAGERS GUIDE 298 Installation Manual 6.Press [2] to accept the entry. 7.As each parameter plays: a)Press [1] to enter the new parameter or [2] to leave the parameter unchanged. b)Enter the parameter. c)Confirm the new parameter is correct and Press [2] to accept it. 8.The All Calls Transfer to Mailbox parameter is the last parameter to be entered. When this entry is completed, the prompt at Step 4 will appear. Continue assigning or editing other mailboxes by repeating Steps 5-7. 9.To return to the Main Menu, Press [ ] twice. Deleting a Mailbox The System Manager must delete the mailboxes that are no longer needed. When another person accesses the VPS, the action is automatically canceled. 1.Log in the Main Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [2] for Delete. 5.Type the mailbox number. 6.Press [1] to delete the mailbox.
SYSTEM MANAGERS GUIDE Installation Manual 299 Deleting a Mailbox Password When a password is forgotten, the System Manager must delete the password before it can be reassigned by the subscriber. 1.Log in the Main Menu. 2.Press [6] for Other Features. 3.Press [1] for the Mailbox Setup. 4.Press [3] for Password Reset. 5.Type the mailbox number. 6.Press [1] to delete the password.
SYSTEM MANAGERS GUIDE 300 Installation Manual C3 SETTING COS (CLASS OF SERVICE) PARAMETERS Class of Service defines the set of VPS services available to mailbox owners. A maximum of 64 Class of Services can be established. Each Class of Service can be set using the telephone. COS No.63 and No.64 are assigned to the Message Manager and the System Manager respectively. For a complete explanation of COS parameters, please see Table 40 and Table 41 in B3 SYSTEM ADMINISTRATION—SETTING COS (CLASS OF SERVICE) PARAMETERS. Follow the steps detailed below to set the following Class of Service parameters: *1Personal Greeting Length—Length ranges from 8-60 s in increments of 4 s. New Message Retention Time—Maximum time is 30 days. Saved Message Retention Time—Up to 30 days/0: Unlimited. Message Length—Length ranges from 1-6 min/0: Unlimited. Number of Messages—The number of messages range from 5-100. Total Message Time—Total message time ranges from 5-100 min/0: Unlimited. Message Retrieval Order—Settings are LIFO (Last In First Out) or FIFO (First In First Out). Message Scanning with Information—Settings are enable or disable. *1Play System Prompt after Personal Greeting—Settings are enable or disable. *1Call Waiting on Busy—Settings are enable or disable. *1Message Cancel for Live Call Screening—Settings are enable or disable. *1Direct Mailbox Access—Settings are enable or disable. *1Intercom Paging Group Number—1-17 Subscriber Service Prompt Mode 1. System Prompt 2. User 1 Prompt 3. User 2 Prompt *2Remote Call Forward to CO—Settings are enable or disable. Delete Message Confirmation—Settings are enable or disable. *1Number of Caller IDs for Personal Caller Name Announcement—0-30 *1Play Personal Greeting for Caller ID—Settings are enable or disable *1Caller ID Screening—Settings are enable or disable *2Message Notification—Settings are enable or disable *1External Message Delivery—Settings are enable or disable *1Auto Forwarding—Settings are enable or disable *1 Not available for COS No.63 (Message Manager) and COS No.64 (System Manager) *2 Not available for COS No.64 (System Manager)