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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
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INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX Installation Manual 91 Screen output: The VPS tests the CPU card, the flash memory, and the ports until 1...2...3... is displayed. Active ports are displayed on the screen. Screen output: The display will alert you if System Setup is not completed successfully. Screen output: This message will appear when the DPT connection between the VPS and telephone system cannot be established. Possible causes of the message: DPT Interface Connection is not Established Table 17 Cause Remedy The PBX is not a correct type. Since the VPS is configured to communicate with the default PBX type (the KX-TD816/TD1232/TA1232/ TD308 under DPT Integration), this message will always appear when connecting to another type of PBX.Connect a correct PBX and set the PBX type by using Quick Setup (see Section 5 CUSTOMIZING THE SYSTEM). The cabling between the PBX extension ports and the VPS is not 4-wire or is improperly connected.Confirm the cabling is connected as described in Section 2 INSTALLATION. The PBX is a correct type but does not have the proper software level to support APT/DPT Integration.Contact National Parts Center at 1-800-833-9626 or use Inband Integration under hardware settings. The PBX is not programmed properly to support APT/DPT Integration.Do required integration programming as described in this chapter. PORT TEST... SYSTEM SETUP 1... 2... 3... Checking Flash Memory Cards. Please wait... Active COs: 1 2 DPT Interface Connection is Established ** ON LINE MODE ** Active COs: 1 2 DPT Interface Connection is not Established ** OFF LINE MODE **
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX 92 Installation Manual 10. Start up completed. a)The Power Indicator light stops blinking when the start-up has been successful. (The delay varies according to the system’s condition.) b)**ON LINE MODE** is displayed. c)System prompt [>] is displayed on the screen. To enter system administration, Press ENTER. All parameters can be set through the menu-driven program. 11. Go to the System Administration Top Menu. Select [5] and Press ENTER, or Type [3] then QSET and Press ENTER for Quick Setup and follow the Auto Configuration Instructions. Set the DIP Switch to position 0 after initialization is complete.TEST: Press the INTERCOM button and then [165]. If the VPS answers, you have a DPT connection. The required programming is complete and the VPS and KX-TD1232 should be able to communicate through DPT Integration. We recommend that the KX-TD1232 system has any optional extension cards installed and telephones connected before starting the VPS. When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX Installation Manual 93 4.4.2 KX-TD1232 Software Verification and Programming for DPT Integration via the Operating and Maintenance Tool Follow these steps after communication between the KX-TD1232 and the programming software has been established. Refer to the Operating and Maintenance manual for connection information. 1.Check the software version. a)Go to the Main Menu. Press the ALT key and the letter [V] at the same time. b)Verify the Operating and Maintenance version being used. This version must be 4.0xA5 or higher to program the KX-TD1232 for DPT Integration. Note If you have an older version of the maintenance tool but have the correct ROM version in the system, you may still program the KX-TD1232 but you must program using the Manager’s Extension. c)Verify the ROM version of the KX-TD1232. Example: P231UYMMDD B This version must be at least version P231U or higher for DPT Integration to be utilized (both systems if system connection is being used). (For KX-TD816, the version must be P301O or higher; for KX-TA1232, the version must be P831AA or higher.) If the software version of the PBX is lower than this, you may not be able to utilize some of the features available only with DPT Integration. For more information, call National Parts Center at 1-800-833-9626. In the example above, the underlined digits represent the software production date code (year, month, day). Sample display: Connect DSHS: KX-TD1232 ROM Version: [---P231UxxxxxB] CAN DB data (PC): Empty Version: 4.03A5 [0008301332] MUK
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX 94 Installation Manual 2.Go to the Main Menu. Choose System Data Programming (BATCH [1] or INTERACTIVE [2]). Main Menu 3.Choose System from the System Data Programming Main Menu. System Data Programming Main Menu 4.Choose Voice Mail Integration from the System Menu. System Menu 5.First, enter the port numbers that will be connected to the VPS. If desired, change the default extension numbers of the Voice Mail ports. 1. System Data Programming (BATCH) 2. System Data Programming (INTERACTIVE) 3. Disk File Management 4. DSHS Management 5. DSHS Connect/Disconnect 6. Quit Select the number : [ ] 1. Line 2. Station 3. System 4. Toll Restriction 5. ARS 6. Aux. Ports 7. Additional Function 8. Caller ID Select the number : [ 3 ] 01. Day/Night 02. Class of Service 03. Emergency/Quick Dial 04. Speed Dial 05. Absent Message 06. Flexible Numbering 07. Account Code 08. Special Carrier 09. Timer 10. Voice Mail 11. Voice Mail Integration 12. UCD 13. Phantom14. Opera/Manager/EXT Group 15. Miscellaneous 16. Caller ID Modification 17. Switch Type 18. DID 19. Lunch/Break Time 20. System Time 21. Version 22. ISDN Card 23. T1 Card 24. T1 Minor Error Select the number: [11]
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX Installation Manual 95 Voice Mail Integration 6.Step 6 should only be done if the VPS is going to answer all incoming Central Office lines directly. Return to the System Data Programming Main Menu. Select Line and then select CO Line Setting 1. Program all lines DIL to the first extension of the Voice Mail hunt group. CO Line Setting 7.Follow steps 5-11 in 4.4.1 KX-TD1232 Software Verification and Programming for DPT Integration via the Manager’s Extension. VM Port No. Master [30] [ ] [ ] [ ] [ ] [ ] Slave [ ] [ ] [ ] [ ] [ ] [ ] VM Jack EXT EXG 01 30-1 [165] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] 02 30-2 [166] 03 -1 [167] 04 -2 [168] 05 -1 [169] 06 -2 [170] 07 -1 [177] 08 -2 [178] 09 -1 [181] 10 -2 [182] 11 -1 [183] 12 -2 [184]Name [V.MAIL01] [V.MAIL02] [V.MAIL03] [V.MAIL04] [V.MAIL05] [V.MAIL06] [V.MAIL07] [V.MAIL08] [V.MAIL09] [V.MAIL10] [V.MAIL11] [V.MAIL12]Name [V.MAIL13] [V.MAIL14] [V.MAIL15] [V.MAIL16] [V.MAIL17] [V.MAIL18] [V.MAIL19] [V.MAIL20] [V.MAIL21] [V.MAIL22] [V.MAIL23] [V.MAIL24] VM Jack EXT EXG 13 -1 [171] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] 14 -2 [172] 15 -1 [173] 16 -2 [174] 17 -1 [175] 18 -2 [176] 19 -1 [179] 20 -2 [180] 21 -1 [185] 22 -2 [186] 23 -1 [187] 24 -2 [188] CO C T D PD C CPC DIL 1:1 No O R I PT I Detection EXT No LF NGA SM D Out NightMode Day 01 Y [1] D 1080 N DisableEXT[165] EXT[165] 02 Y [2] D 1080 N DisableEXT[165] EXT[165] 03 Y [3] D 1080 N DisableEXT[165] EXT[165] 04 Y [4] D 1080 N DisableEXT[165] EXT[165] 05 Y [5] D 1080 N DisableEXT[165] EXT[165] 06 Y [6] D 1080 N DisableEXT[165] EXT[165] 07 Y [7] D 1080 N DisableEXT[165] EXT[165] 08 Y [8] D 1080 N DisableEXT[165] EXT[165] 09 Y [8] D 1080 N DisableEXT[165] EXT[165] 10 Y [8] D 1080 N DisableEXT[165] EXT[165] 11 Y [8] D 1080 N DisableEXT[165] EXT[165] 12 Y [8] D 1080 NR E V Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable DisableEXT[165]DIL 1:1 Break Grroup Lunch Group [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] EXT[165]
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX 96 Installation Manual 4.4.3 KX-TD308 Software Verification and Programming for DPT Integration via the Manager’s Extension It is important that the KX-TD308 has the proper software level to allow DPT Integration with the VPS. Follow the procedures below to confirm the software level, then complete the required programming before starting up the VPS. All of the following procedures must be done after entering system programming. Refer to the KX-TD308 Programming Guide or Installation Manual for instructions on how to enter the system programming mode. Software Verification 1. Verify Software—check the software version of the KX-TD308 using System Program [116]. Example: P871FYMMDD A The underlined digits represent the software production date code (year, month, day). For DPT Integration, the software version of the PBX must be P871F or higher. If the software version of the PBX is lower than this, you may not be able to utilize some of the features available only with DPT Integration. For more information, call National Parts Center at 1-800-833-9626. From the SYS-PGM NO ? screen: a)Enter [116]. b)Press the NEXT button (SP-PHONE). c)The system displays the ROM version and the date it was created. This version must be P871F or higher for DPT Integration to be utilized. 2.Set the date and time using System Program [000]. The required programming is now complete and the VPS and KX-TD1232 should be able to communicate through DPT Integration. We recommend that the KX-TD1232 system has any optional extension cards installed and telephones connected before starting the VPS. When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX Installation Manual 97 3.Set PBX extension numbering using System Program [003]. 4.Assign the Voice Mail Port. This program tells the PBX which jack will be connected to the VPS. This allows the PBX to send the proper DPT Integration information to those ports. KX-TVS90 (2 ports): assign 1 jack From the SYS-PGM NO ? screen: a)Enter [117]. b)Press the NEXT button (SP-PHONE). Screen output: M: # # c)Enter the jack number (2-8) of the port you will use for the Voice Mail. d)Press STORE. e)Press END (HOLD) when finished. 5.Skip this step unless setting flexible numbering. System Program [118] (Voice Mail Extension Number Assignment) is automatically set. This program allows you to assign an extension number to each Voice Mail port. Since a jack connected to the VPS provides 2 extensions, this enables you to assign extension numbers to each port. You can assign any extension number that is not already assigned to another port. To reach the VPS, users dial these extension numbers. It is not necessary to change the default programming for the extensions 295 and 296. From the SYS-PGM NO ? screen: a)Enter [118]. b)Press the NEXT button (SP-PHONE). Screen output: VM NO? c)Press the NEXT button (SP-PHONE). Screen output: VM-1: #_ _ -1: 295 ( _ _ = the port number you entered in program 117) d)Enter the extension number that you want this port to have. (The default extension number for port 1: 295; port 2: 296) e)Press STORE. f)Repeat steps c, d, and e until all extension numbers are entered. Conditions: Jack 01 cannot be used as a Voice Mail port. A jack programmed as a Manager Extension (System Program [006]) cannot be used in this program. Conditions: No 2 jacks on the system can have the same extension number. If you try to enter a number that is already assigned, you will hear an error tone. Each digital extension connected provides 2 Voice Mail ports and must have 2 different extension numbers assigned.
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX 98 Installation Manual 6.Connect the jack assigned in Step 4 to the VPS. 7.Connect your personal computer to the VPS and start your communication software (i.e., HyperTerminal, Procomm Plus, Smartcom...). Communication Parameters: 9600, 8 Bit, None, 1 8.Disconnect the power from the VPS and set the DIP Switch to position 5. Only perform this step when initially setting up the system. CAUTION Setting the DIP Switch to position 5 will default the Voice Processing System, resulting in a loss of all user programming and voice messages (except User 1 and User 2 prompts). 9.Plug in and power up the VPS and wait approximately 2.5 min while the system initializes. Before starting the VPS, make sure all installation and line connections have been done as described in Section 2 INSTALLATION. The calls to the VPS can be processed after the Power Indicator stops flashing. After turning the power on, the system starts up in the following sequence: The Power Indicator light goes on. The Power Indicator light begins to flash. Checking Flash Memory Cards is displayed on the screen. Screen output: The VPS tests the CPU card, the flash memory, and the ports until 1...2...3... is displayed. Active ports are displayed on the screen. Screen output: PORT TEST... SYSTEM SETUP 1... 2... 3... Checking Flash Memory Cards. Please wait... Active COs: 1 2 DPT Interface Connection is Established ** ON LINE MODE **
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX Installation Manual 99 The display will alert you if System Setup is not completed successfully. Screen output: This message will appear when the DPT connection between the VPS and telephone system cannot be established. Possible causes of the message: DPT Interface Connection is not Established 10. Start up completed. a)The Power Indicator light stops blinking when the start-up has been successful. (The delay varies according to the system’s condition.) b)**ON LINE MODE** is displayed. c)System prompt [>] is displayed on the screen. To enter system administration, Press ENTER. All parameters can be set through the menu-driven program. 11. Go to the System Administration Top Menu. Select [5] and Press ENTER, or Type [3] then QSET and Press ENTER for Quick Setup and follow the Auto Configuration Instructions. Table 18 Cause Remedy The PBX is not a correct type. Since the VPS is configured to communicate with the default PBX type (the KX-TD816/TD1232/TA1232/ TD308 under DPT Integration), this message will always appear when connecting to another type of PBX.Connect a correct PBX and set the PBX type by using Quick Setup (see Section 5 CUSTOMIZING THE SYSTEM). The cabling between the PBX extension ports and the VPS is not 4-wire or is improperly connected.Confirm the cabling is connected as described in Section 2 INSTALLATION. The PBX is a correct type but does not have the proper software level to support APT/DPT Integration.Contact National Parts Center at 1-800-833-9626 or use Inband Integration under hardware settings. The PBX is not programmed properly to support APT/DPT Integration.Do required integration programming as described in this chapter. Active COs: 1 2 DPT Interface Connection is not Established ** OFF LINE MODE **
INTEGRATING THE VPS WITH THE PANASONIC KX-TA SERIES PBX AND KX-TD SERIES PBX 100 Installation Manual Set the DIP Switch to position 0 after initialization is complete.TEST: Press the INTERCOM button and then [295]. If the VPS answers, you have a DPT connection. The required programming is complete and the VPS and KX-TD308 should be able to communicate through DPT Integration. We recommend that the KX-TD308 system has any optional extension cards installed and telephones connected before starting the VPS. When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.