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Panasonic Kx-tvs90 Voice Processing System Installation Manual
Panasonic Kx-tvs90 Voice Processing System Installation Manual
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SYSTEM ADMINISTRATORS GUIDE Installation Manual 221 1. Program1. Mallbox Setting 2. Class of Service 3. Port/Trunk Service 4. Service Setting1. Automated Attendant 2. Custom Service 1. Department Dialing 2. Operators Parameter 3. Alternate Extension
SYSTEM ADMINISTRATORS GUIDE 222 Installation Manual Programming Menu Structure Diagram 1. Program1. Mailbox Setting 1. Enter/Edit 2. Delete 3. Password Reset 4. Mailbox Listing 1. Day Mode for each port 2. Night Mode for each port Mailbox No Entry1. Mailbox Setting 2. Notification Setting1. 1st Device 2. 2nd Device 3. 3rd Device 3. Remote Call FWD to CO1. Telephone No.1 2. Telephone No.2 2. Class of Service 3. Port/Trunk Service 4. Service Setting1. Automated Attendant1. Department Dialing 2. Operators Parameter 3. Alternate Extension 2. Custom Service 1. Day Mode 1. Operator 1 2. Operator 2 3. Operator 3 4. Break Mode 1. Operator 1 2. Operator 2 3. Operator 3 2. Night Mode 1. Operator 1 2. Operator 2 3. Operator 3 3. Lunch Mode 1. Operator 1 2. Operator 2 3. Operator 3 1. Enter Extension 2. Delete Extension 3. Extension Listing 1. Enter 3. Caller ID Listing Custom Service No. (1-100) Entry 3. Caller ID Call Routing Continued Next Page 2. Trunk Service COS No. (1-64) Entry 2. Delete 1. Port Service 3. Lunch Mode for each port 4. Break Mode for each port 1. Day Mode for each trunk group 2. Night Mode for each trunk group 3. Lunch Mode for each trunk group 4. Break Mode for each trunk group
SYSTEM ADMINISTRATORS GUIDE Installation Manual 223 5. System Parameter Setting1. System Group Assignment 2. Time Service 3. Holiday Setting 4. Daylight Saving Time 5. Prompt Setting 7. Others 1. RS-232C 2. Port Setting for each port 3. PBX Interface Parameter1. Dialing Parameter 2. Inband Signaling 1. Inter-digit Timeout 2. Input/Output 3. Digit Translation Table 6. Hardware Setting1. Extension Numbering Plan 1-16 2. Dialing Parameter 3. Message Waiting Notification 4. External Message Delivery 5. Call Hold 6. Rotary Telephone Service 7. Intercom Paging Parameters 8. Fax Management 9. Disconnect Parameter1. Holiday Setting Enter 2. Holiday Setting Delete 3. Holilay Listing 1. Service Mode 2. Time Service1. Day Service 2. Lunch Service 3. Break Service 1. Enter 2. Delete 3. Caller ID Listing 1. Mailbox Group1. Enter 2. Delete 3. Listing 2. Extension Group1. Enter 2. Delete 3. Listing 6. System Caller Name Announcement
SYSTEM ADMINISTRATORS GUIDE 224 Installation Manual B2 SYSTEM ADMINISTRATION—MAILBOXES Up to 62 Subscriber Mailboxes can be created or edited by following the correct sequence of steps. Editing Mailboxes The parameters of each mailbox can be edited based upon the needs of the subscriber.To access the proper menu for mailbox setup, follow the menu path as shown: System Administration Top Menu-1-1-1-Mailbox No. Table 36 Parameter Value Range (Default)Description/Function Mailbox Number2-5 digits (None)Specifies the subscribers mailbox number. Mailbox number length is determined during setup or when initializing the system. Mailbox numbers cannot begin with 0. If the length of the mailbox number has been defined as 3 digits, for example, the valid range for all mailbox numbers would be 100 through 997 (998 and 999 would be reserved for the Message Manager and the System Manager). The length of the mailbox number cannot be changed through the Mailbox Setting screen once it has been specified. To access the proper menu for mailbox editing, follow the menu path as shown: System Administration Top Menu-1-1-1-Mailbox No.-1
SYSTEM ADMINISTRATORS GUIDE Installation Manual 225 Table 37 Parameter Value Range (Default)Description/Function The Extension of the Owner2-5 digits (None)Used to transfer calls through the VPS to a subscribers mailbox. Any valid extension number including an Extension Group List number can be assigned. Note: If an Extension Group List number is assigned to a mailbox, all group members are able to share the information stored there. Owner First NameUp to 16 alphabetic characters (None)The first 4 letters of both the first and last name is printed on the Mailbox Assignments report. The Dialing by Name feature uses the last name. Owner Last Name Class of Service No.COS No.1-62 (1)Used to define the set of services available to the subscriber. Note 1: We recommend that parameters for each COS number be defined before assigning a Class of Service (COS) number. Note 2: COS No.63 pertains to the Message Manager while COS No.64 pertains to the System Manager. These numbers cannot be entered in the COS No. data field. Covering Extension2-5 digits (None)Identifies the extension number that will receive unanswered subscriber calls. The Automated Attendant Service accomplishes this call transfer. The caller is given the option of transferring the call or leaving a message in the subscribers mailbox. The Covering Extension is one of the Incomplete Call Handling Service options that can be enabled or disabled by the subscriber using the telephone keypad. Note: The Extension Group List or Logical Extension Numbers cannot be assigned as covering extensions.
SYSTEM ADMINISTRATORS GUIDE 226 Installation Manual Notification Setting Follow the procedure below to set the parameters for the Message Waiting Notification Device feature. A maximum of 3 destinations (Device 1, 2, 3) can be specified per mailbox. Class of Service programming determines if the subscriber is able to use this feature. If the destination device is a telephone, the subscriber will be called when he has message(s), and will have a chance to listen to the message(s). If the destination device is a beeper, the subscriber will be notified when he has message(s). If the beeper has a display, it is possible to send to it a callback number. The caller can enter the callback number when he leaves a message. If he does not enter a callback number, either the System Callback No., or the callers number if it is received through a telephone companys Caller ID service, will be sent instead. Interview Mailbox Number2-5 digits (None)Permits a mailbox owner to own an interview mailbox. The interview mailbox number must be an unassigned mailbox number. Note: The replies to an interview session constitute one message. If the subscriber expects many interview messages, Mailbox Capacity Maximum Messages (see Table 40 in B3 SYSTEM ADMINISTRATION— SETTING COS (CLASS OF SERVICE) PARAMETERS) should be raised to a higher value. Possibly, the subscriber should be assigned to a different COS. All Calls Transfer to Mailbox1. Yes 2. No (No)If this parameter is set to Yes, all calls routed to the extension are automatically forwarded to the extensions mailbox without ringing the telephone. Forwarding is accomplished through the Automated Attendant service. Callers are permitted to leave a message. Note: When this feature has been set to Yes, the mailbox owners extension does not necessarily need to exist as a phone extension of the PBX. To access the proper menu for Message Waiting Notification, follow the menu path as shown: System Administration Top Menu-1-1-1-Mailbox No.-2-Device No. 1, 2, or 3.Table 37 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE Installation Manual 227 Notification Setting-Device 1, 2, or 3 Table 38 Parameter Value Range (Default)Description/Function Dial Number Up to 32 digits consisting of 1-9, 0, , # P, T, M, X (None)Assigns a telephone or beeper number to Device 1, 2, or 3. The subscriber can also specify the dial number from his telephone. P: Pause T: Dial Tone Detection M: Dial Mode Switching Code (Touchtone to Pulse, or Pulse to Touchtone) X: Callback Number Entry Code 1-9, 0, , #: Dial Codes Note: The callback number entry code X must be included in the number to be called if the Beeper Callback No. Entry Mode is enabled through COS and Type of Device is set to Beeper. The proper number of Pauses must be inserted before the callback entry code. Important Note: When the VPS calls to a CO line via the KX-TD500 PRI Card (KX-TD50290: PRI23 [ISDN Primary Rate Access Interface card]), be sure to add # after the telephone number (1112223333 in the example here): Example: 9P1112223333#PP123PP456PPX# Type of Device 1. Telephone 2. Beeper (Telephone)Specifies the device to receive notification. This is automatically set to Beeper when X is used in the Dial Number (above). The subscriber can also specify the type of device from his telephone. Use Mode 1. Not Use 2. Continuously 3. Scheduled (Continuously)Specifies how Device 1, 2, or 3 is to be used. The subscriber can also specify the use mode from his telephone. 1. Not Use—Device 1, 2, or 3 is not used for a notification call. 2. Continuously—Device 1, 2, or 3 is called whenever a message is recorded in the mailbox. 3. Scheduled—Device 1, 2, or 3 is called on a schedule basis when a message has been left in the mailbox.
SYSTEM ADMINISTRATORS GUIDE 228 Installation Manual Remote Call Forward to CO Follow the procedure below to specify the destination outside telephone number(s) to which the callers are forwarded when the Remote Call Forwarding feature is set to an outside (CO) line. Telephone number 1 and Telephone number 2 can be specified per mailbox. Class of Service programming determines if the mailbox owner is able to use this feature. This feature is only available with DPT Integration. No. of Retries 0-9 times (0)Specifies the number of times that a notification call to Device 1, 2, or 3 should be attempted after a busy or no answer condition is received. Busy Delay Time0-120 min (3)Specifies the time (in minutes) the VPS must wait after a busy condition is received before making another notification call to Device 1, 2, or 3. No Answer Delay Time60-120 min (60)Specifies the time (in minutes) the VPS must wait after a no-answer condition is received before making another notification call to Device 1, 2, or 3. Time Frame 1, 2 MON: TUE: WED: THU: FRI: SAT: SUN:1-12: h 00-59: min AM/PM: a.m./p.m. : All Day Space: No Use (No Use)Specifies the daily schedule for the Message Waiting Notification service for 1 week for this device. Note: These parameters are active only when Use Mode is set to Scheduled. To access the proper menu for Remote Forward to CO, follow the menu path as shown: System Administration Top Menu-1-1-1-Mailbox No.-3-Telephone Number 1 or 2.Table 38 Parameter Value Range (Default)Description/Function
SYSTEM ADMINISTRATORS GUIDE Installation Manual 229 Deleting a Mailbox When a mailbox is deleted, the Voice Processing System erases all messages in the mailbox, removes the mailbox from all group distribution lists, deletes the personal group distribution lists assigned to the mailbox, erases the subscribers name, and cancels all external delivery messages. Resetting a Mailbox Password Follow the procedure below to set the parameters for clearing a mailbox password.Table 39 Parameter Value Range (Default)Description/Function Telephone Number 1, 2Up to 16 digits (With the KX- TD816/TD1232/ TA1232) or Up to 24 digits (With the KX- TD500) (None)Specifies the telephone number to which the callers are forwarded when Remote Call Forwarding is set to a CO line. The telephone number can contain the digits 0-9 and . The telephone number should begin with a Line Access Code (to seize a CO line). Note: Pressing [(back space)] will clear the parameter. To access the proper menu for Deleting a Mailbox, follow the menu path as shown: System Administration Top Menu-1-1-2-Mailbox No. To access the proper menu for clearing a mailbox password, follow the menu path as shown: System Administration Top Menu-1-1-3-Mailbox No.
SYSTEM ADMINISTRATORS GUIDE 230 Installation Manual Listing Mailboxes Follow the procedure below to display the mailbox number list. To display the list of all mailbox numbers, follow the menu path as shown: System Administration Top Menu-1-1-4