Panasonic Kx-tvs90 Voice Processing System Installation Manual

							SYSTEM FEATURES
Installation Manual 191
Auto Configuration 
(APT/DPT 
Integration Only)creates mailboxes by obtaining extension 
numbers from the Panasonic KX-TA624 or 
other KX-T series telephone system that uses 
DPT Integration.
Also sets the time and date automatically by 
obtaining time information from the PBX.See System Components in 
1.3.2 System Components.
See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See Creating Mailboxes in 
5.1.3 Starting the Quick 
Setup.
See The length of mailbox 
numbers in 5.1.3 Starting the 
Quick Setup.
See Auto Configuration in 
Glossary.
Auto Forwarding moves or copies unretrieved messages from 
one mailbox to another, after a specified 
period of time. This service is only available 
to subscribers (you cannot auto forward 
messages to the System Group Distribution 
Lists). Class of Service programming 
determines the mailboxes that can use this 
feature. Messages marked as private cannot 
be forwarded. Also, a message is never 
forwarded to the original sender of the 
message.See Private Message in this 
Table.
See Authorization for Auto 
Forwarding in Table 40 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Auto Forwarding in 
Glossary.
Automated 
Attendantanswers incoming calls and routes those calls 
to the desired extension. The service can be 
assigned to all of Day, Night, Lunch, and 
Break time periods. Available for both Port 
and Trunk Services.See 5.2.10 Automated 
Attendant.
See 5.4 AUTOMATED 
ATTENDANT 
PARAMETERS.
See B5.1 Automated 
Attendant Parameters.
See Automated Attendant in 
Glossary.
Broadcasting 
Messagespermits the System Manager to deliver the 
same message to all VPS subscribers at the 
same time.
This feature is only available to the System 
Manager.See Delivering Messages to All 
Mailboxes (Broadcasting 
Messages) in 
C8 DELIVERING 
MESSAGES. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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192 Installation Manual
Busy Coverage 
Modespecifies how the VPS will handle calls to the 
operator when the line is busy. The Busy 
Coverage options that are available include: 
Hold, No Answer Coverage, Call Waiting, 
and Disconnect Message.See Busy Coverage Mode in 
Table 24 in 5.4.3 Operator’s 
Parameters.
See Busy Coverage Mode in 
Tables 45, 46 and 47 in 
B5 SYSTEM 
ADMINISTRATION—
SERVICE SETTINGS.
Call Services include a series of both incoming and 
outgoing call services.
Incoming Call Services: Automated 
Attendant Service, Voice Mail Service, 
Interview Service, Custom Service.
Outgoing Call Services: Message Waiting 
Notification, and External Message Delivery.See Port Service Setting in 
5.1.3 Starting the Quick 
Setup.
See Incoming Call Service in 
Table 23 in 5.3.1 Port Service 
Menu.
See Incoming Call Service in 
Table 42 in B4.1 Port 
Assignment.
See Incoming Call Service in 
Table 43 in B4.2 Trunk Group 
Assignment.
Call Transfer Status permits subscribers to specify how the VPS 
will handle calls to their individual 
extensions. Call Transfer Status options 
include: Call Screening, Call Blocking, 
Intercom Paging, and Calling a Beeper.See Calling a Beeper and 
Intercom Paging (APT/DPT 
Integration Only) in this Table.
See Call Transfer in Glossary.
See 4.1 Call Transfer Status in 
the Subscribers Guide. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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Installation Manual 193
Callback Number 
Entryenables the caller to leave a callback number 
in several different ways depending upon 
which option is programmed into the VPS. 
The VPS can forward the callback number to 
a beeper.See Notification Setting in 
B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
See Beeper Callback No. Entry 
Mode in Tables 40 and 41 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See Other Parameters-Message 
Waiting Notification in 
B6.7 Other Parameters.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
Caller ID Call 
Routing 
(APT/DPT 
Integration Only)allows the System Administrator to assign up 
to 120 Caller ID numbers and program the 
route for the calls from these assigned 
numbers to the desired extension, mailbox 
(System Group Distribution List included) or 
Custom Service.
The Company Greetings will not play when 
calls are routed as programmed by this 
feature.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See B5.3 Caller ID Call 
Routing Parameters.
See Caller ID Call Routing in 
Glossary.
Caller ID Screening 
(APT/DPT 
Integration Only)allows extension users to hear prerecorded 
caller names when calls from assigned 
numbers are transferred from the VPS to the 
extension users.See Caller Name 
Announcement—Personal and 
Caller Name Announcement—
System in this Table. Table 34 
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Caller Name 
Announcement—
Personal 
(APT/DPT 
Integration Only)allows subscribers to assign up to 30 Caller 
ID numbers and record a caller name for each 
Caller ID number from their telephone. The 
caller name is announced when: (1) 
subscribers listen to the messages from 
assigned numbers left in their mailboxes, (2) 
the VPS transfers calls from assigned 
numbers to the subscribers (Caller ID 
Screening), and (3) the VPS pages the 
subscribers by intercom (Intercom Paging).
Caller ID Screening is enabled or disabled in 
the COS (Class of Service) settings.
If the same Caller ID number is programmed 
for both the system and personal caller name 
announcement, the VPS will use the personal 
caller name.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See Number of CIDs for Caller 
Name Announcement and 
Caller ID Screening in Table 
40 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Caller Name 
Announcement (System/
Personal) in Glossary.
See 4.12 Personal Caller Name 
Announcement in the 
Subscribers Guide.
Caller Name 
Announcement—
System 
(APT/DPT 
Integration Only)allows the System Administrator to assign up 
to 120 Caller ID numbers. Each Caller ID 
number can have a caller name recorded by 
the Message Manager. The caller name is 
announced when: (1) extension users listen to 
the messages from assigned numbers left in 
their mailboxes, (2) the VPS transfers calls 
from assigned numbers to the subscribers 
(Caller ID Screening), and (3) the VPS pages 
the subscribers by intercom (Intercom 
Paging).
Caller ID Screening is enabled or disabled in 
the COS (Class of Service) settings.
If the same Caller ID number is programmed 
for both the system and personal caller name 
announcement, the VPS will use the personal 
caller name.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See Caller ID Screening in 
Table 40 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See B6.6 System Caller Name 
Announcement.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Recording System Caller 
Names in D6 RECORDING 
MESSAGES.
See Caller Name 
Announcement (System/
Personal) in Glossary. Table 34 
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Installation Manual 195
Calling a Beeper allows a subscriber to be notified by a beeper 
when he has message(s). If the beeper has a 
display, it is possible to send to it a callback 
number. The callback number can be 
recorded when a caller leaves a message. If 
the caller does not leave a callback number, 
the System Callback No., or the callers 
number if it is received through a telephone 
companys Caller ID service, will be sent 
instead.
To utilize this feature, follow the procedure 
below.
1)
Go to the System Administration Top Menu, 
and type 1-2 (Program-Class of Service) and 
COS No.(1-63). 
Select Yes in the Authorization for 
Message Notification parameter. Make 1 
selection from the available options in the 
Beeper Callback No. Entry Mode parameter.
2)
From the System Administration Top Menu, 
type 1-1-1-Mailbox No.-Y-2-Device No.(1-
3) (Program-Mailbox Setting-Enter/Edit-
Mailbox No. Entry-Do you want to edit this 
mailbox?-Notification Setting-Device No. 
Entry). 
For the Dial Number parameter: enter your 
PBXs line access code before the beeper 
number for dialing outward; enter an X after 
the beeper number. (The X is for the caller to 
enter his number as the callback number 
which will later appear on your beeper.) 
Finally, select Beeper in the Type of Device 
parameter.See Dial Number and Type 
of Device in Table 38 in 
B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
See Authorization for Message 
Notification and Beeper 
Callback No. Entry Mode in 
Tables 40 and 41 in 
B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See System Callback Number 
in Table 63 in B6.7 Other 
Parameters.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS. Table 34 
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196 Installation Manual
Class of Service 
(COS)There are 62 COS levels for subscribers.
COS 63 is for the Message Manager and COS 
64 is for the System Manager.
Either the System Administrator (using a 
personal computer) or the System Manager 
(using a telephone) can change COS 
assignments.See 7.3.2 COS (Class of 
Service) Assignments.
See B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See Creating and Editing a 
Mailbox in C2 SETTING UP 
MAILBOXES.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
Company  Greeting is a prerecorded message designed to greet all 
incoming callers and provide relevant 
information. This feature allows the use of up 
to 32 different greetings for each individual 
Time Service period (Day, Night, Lunch and 
Break) as well as holidays*. Available for 
both Port and Trunk services.
Note: The System Manager can change the 
Company Greeting setting remotely by 
simply calling the VPS.
*: Only the System Administrator can assign 
specific greetings for holidays.See 6.1.3 Company Greetings 
(Enter #6*998,5,1).
See C6 CHANGING THE 
COMPANY GREETING 
SETTING.
See Company Greeting No. in 
Tables 42 and 43 in 
B4 SYSTEM 
ADMINISTRATION—PORT/
TRUNK SERVICE.
See Company Greeting No. in 
Table 57 in B6.3 Holiday 
Setting.
See D6 RECORDING 
MESSAGES.
See Company Greeting in 
Glossary.
Company  Name is used by External Message Delivery Service 
when the intended receiver enters the 
password incorrectly 3 times. The VPS 
announces the Company Name so that the 
receiver realizes what company placed the 
call to him.See D6 RECORDING 
MESSAGES.
See Company Name in 
Glossary.
See 3.5 Receiving External 
Delivery Messages in the 
Subscribers Guide. Table 34 
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Installation Manual 197
Covering  Extension forwards calls to a second extension when the 
first extensions subscriber is not available to 
take the call. The caller can also access the 
Covering Extension by pressing [0] while a 
Personal Greeting is being played, or while 
leaving a message. See Covering Extension in 
Table 37 in B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
See Covering Extension in 
Glossary.
See 4.2 Covering Extension in 
the Subscribers Guide.
Custom Service allows callers to access specific functions by 
entering numbers or symbols through the 
telephone keypad.
The Message Manager can record up to 100 
Custom Service menus. These menus can be 
recorded in various foreign languages, and 
help guide outside callers to the desired 
extension, mailbox, System Group 
Distribution List, Department Dialing menu, 
operator, fax machine, etc.
Note: Callers cannot jump between Custom 
Service menus more than 8 times.See 5.2 PORT SETTING 
OPTIONS.
See 6.1.4 Recording the 
Company Name (Enter 
#6*998,5,2).
See 7.2.11 Custom Service 
Report (CREP).
See 7.2.12 Custom Service 
Menu Access Count Clear 
(CCLR).
See B5.2 Custom Service.
See Recording Menus and 
Voice Labels in 
D6 RECORDING 
MESSAGES.
See Custom Service Setting in 
Glossary.
Daylight Saving 
Time Assignmentchanges the internal clock of the VPS for the 
start and end of Daylight Saving Time.See B6.4 Daylight Saving 
Time (DST).
Delete Message 
Confirmationrequests confirmation from mailbox owner 
before erasing a message left in the mailbox.
This feature can be enabled or disabled in the 
COS (Class of Service) settings.See Delete Message 
Confirmation in Tables 40 and 
41 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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198 Installation Manual
Department Dialing is a speed-dialing feature that permits the 
caller to quickly reach the desired extension 
by dialing a 1 digit number either during or 
after the playing of the Department Dialing 
message.See 5.4.2 Department Dialing.
See Department Dialing in 
B5.1 Automated Attendant 
Parameters.
See Recording Menus and 
Voice Labels in 
D6 RECORDING 
MESSAGES.
See Department Dialing in 
Glossary.
Dialing by Name allows the caller to reach the intended 
mailbox/extension (when the number is not 
known) by entering the first 3 or 4 letters of 
the mailbox owners last name. The VPS 
identifies all subscribers with that letter 
combination and states each name for the 
caller. The caller selects the desired 
subscriber by entering the appropriate 
number.See Owner Last Name in 
Table 37 in B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
Direct Mailbox 
Access 
(APT/DPT 
Integration Only)allows subscribers to call the VPS and access 
their mailbox without entering the mailbox 
number.See 4.1 GUIDELINES FOR 
DIGITAL INTEGRATION.
See Direct Mailbox Access in 
Table 40 in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See Direct Mailbox Access in 
Glossary. Table 34 
FEATURE DESCRIPTION REFERENCES 
						

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Installation Manual 199
DPT Integration is the interface data link that permits certain 
information and command functions to be 
transmitted between the VPS and PBX. The 
information and command functions include: 
Remote Call Forwarding Set, Auto 
Configuration, Caller ID Call Routing, Caller 
Name Announcement (System/Personal), 
Direct Mailbox Access, Intercom Paging, 
Live Call Screening, Personal Greeting for 
Caller ID, Time Synchronization with PBX, 
Two-Way Record and Two-Way Transfer.
Note: Depending on the model and/or the 
software version of the connected PBX, you 
may not be able to utilize some of the features 
available only with DPT Integration. For 
more information, call National Parts Center 
at 1-800-833-9626.See Voice Mail in 
1.3.3 Which Phone Systems 
are Compatible?
See 1.4.1 General.
See 1.4.4 DPT Integration.
See 1.4.5 Connection 
Example—DPT Integration.
See 2.6 CONNECTIONS.
See 3.1.1 APT/DPT or Inband 
Signaling?
See Section 4 INTEGRATING 
THE VPS WITH THE 
PANASONIC KX-TA SERIES 
PBX AND KX-TD SERIES 
PBX.
See DPT Integration in 
Glossary.
Extension Group places several extensions into the same 
mailbox to share information using an 
Extension Group List. The System 
Administrator must establish this list. The 
VPS can maintain up to 20 lists with a 
maximum of 20 entries on each.See 5.2.8 Extension Groups.
See System Group 
Assignment-Extension Group 
in B6.1 System Group 
Assignment.
Extension 
Numbering Planpermits the VPS to recognize an extension 
number as valid.See Other Parameters-
Extension Numbering Plan in 
B6.7 Other Parameters.
External Message 
Delivery Listallows a subscriber to send a message to 
outside parties and/or extensions with a 
single operation. One subscriber can maintain 
up to 2 lists with a maximum of 8 entries on 
each.
This feature is only available when External 
Message Delivery has been authorized for the 
subscribers COS.See External Message Delivery 
Service in this Table.
See External Delivery 
Message, External Message 
Delivery List, and External 
Message Delivery Redial in 
Glossary.
See 3.3 Setting up an External 
Message Delivery List in the 
Subscribers Guide. Table 34 
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External Message 
Delivery Serviceallows a subscriber to send a message to 
several subscribers and non-subscribers 
(including outside parties) at a specified time 
(or immediately). This feature also permits 
the receiver to reply to the message without 
having to specify the mailbox number.
If the sender wishes, he can require the 
receiver to enter a 4-digit password to receive 
the senders message. If the receiver enters 
the password incorrectly 3 times, the VPS: (1) 
plays the Company Name (if it has been 
recorded), (2) plays the Callback Telephone 
Number (if registered), and (3) plays the 
senders extension (if both the Callback 
Telephone Number and the Extension of the 
Owner have been registered). With this 
information, the receiver can possibly track 
down the message even if he does not 
remember the password.
COS programming determines whether this 
feature can be used or not.See The Extension of the 
Owner in Table 37 in 
B2 SYSTEM 
ADMINISTRATION—
MAILBOXES.
See Authorization for External 
Message Delivery in Table 40 
in B3 SYSTEM 
ADMINISTRATION—
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
See Other Parameters-External 
Message Delivery in 
B6.7 Other Parameters.
See C3 SETTING COS 
(CLASS OF SERVICE) 
PARAMETERS.
See External Delivery 
Message, External Message 
Delivery List, and External 
Message Delivery Redial in 
Glossary.
See 3.4 Sending External 
Delivery Messages in the 
Subscribers Guide.
See 3.5 Receiving External 
Delivery Messages in the 
Subscribers Guide.
See 3.6 Replying to External 
Delivery Messages in the 
Subscribers Guide.
External Message 
Delivery Statusallows the subscriber to check the status of 
undelivered and pending external delivery 
messages.
This feature is only available when External 
Message Delivery has been authorized for the 
subscribers COS.See External Message Delivery 
Service in this Table.
See External Delivery 
Message, External Message 
Delivery List, and External 
Message Delivery Redial in 
Glossary.
See 3.7 Checking and Setting 
External Message Delivery 
Status in the Subscribers Guide. Table 34 
FEATURE DESCRIPTION REFERENCES