NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 877 Hotline - CCIS H-12 H-12 Hotline - CCIS General Description This feature allows two stations at different nodes in the CCIS network to be associated with one another on an automatic ringdown basis. Operating Procedure 1. Station A lifts the handset. 2. Station B is rung. 3. Station B lifts the handset; the connection is established. Service Conditions 1. If both phones in a HOTLINE - CCIS pair are equipped with dials, either one may transfer a HOTLINE - CCIS call to another station in the CCIS network, using the CALL TRANSFER-ALL CALLS - CCIS [C- 50] feature. 2. There is no limit to the number of originating HOTLINE - CCIS stations. 3. HOTLINE - CCIS assignments are programmed into System Data via the Maintenance Administration Terminal (MAT). 4. HOTLINE - CCIS uses SPEED CALLING-SYSTEM [S-3] memory. Therefore, a total of 1000 HOTLINE - CCIS destinations, HOTLINE-OUTSIDE [H-9], and SPEED CALLING-SYSTEM codes are available. 5. OUTGOING TRUNK QUEUING - CCIS [O-12] is not provided for a HOTLINE - CCIS call. 6. A HOTLINE - CCIS station can be assigned as a line/feature key on a D term. See TRUNK LINE APPEARANCE [T-23]. 7. The MY-Line of a D term cannot be assigned as a HOTLINE - CCIS. Interactions 1. The connecting station does not have to be a HOTLINE station. If the connecting station is busy, the HOTLINE station will hear reorder tone, or CALL WAITING-ORIGINATING [C-31] will be automatically set. 2. CALL BACK [C-1]: If the connecting station of a HOTLINE connection is busy, CALL BACK is allowed. 3. CONSULTATION HOLD-ALL CALLS [C-58]: The HOTLINE station may put the destination station on CONSULTATION HOLD-ALL CALLS. In this state, the HOTLINE station may make an outgoing call and is therefore affected by CLASS OF SERVICE-INDIVIDUAL [C-15]. 4. CALL WAITING-ORIGINATING [C-31]: A HOTLINE is allowed to camp-on to a busy destination station. Assign SFI 5 (Call Waiting-Calling Side), SFI 6 (Call Waiting-Called Side) to SFC 0 and CDN 46:CW at the remote node. 5. If the connecting station is also a HOTLINE, then the reverse connection must also be programmed.
NEAX2400 IMX Feature Programming Manual Page 878ND-70184 (E), Issue 3 H-12 Hotline - CCIS Programming STEP 1:ASDT - Assign the station as a TEC = 14 for Hotline. STEP 2:AHLS - Assign the station number programmed above for the following parameters: HOT TN:HOTLINE Tenant STN: HOTLINE Station TYP: 2 ADC: Abbreviated Digit Code STEP 3:ASPD - Assign tenant, Abbreviated Digit Code (ADC) and Digit Code (DC).
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 879 Incoming Call Identification - CCIS I-16 I-16 Incoming Call Identification - CCIS General Description This feature allows an Attendant to visually identify the type of service and/or trunk route which is arriving or waiting to be answered at the Attendant Console through CCIS. Operating Procedure No manual operation is required. Service Conditions 1. A flashing lamp indicates a call waiting to be answered. 2. A steady lamp indicates an answered call. 3. A maximum of 12 lamp and key groups can be associated with INCOMING CALL IDENTIFICATION - CCIS. 4. Lamps and keys are assigned as follows: LDN Listed Directory Number WATS Wide Area Telephone Service FX Foreign Exchange ATND Attendant Call RECALL Transfer to Attendant ICPT Intercept NANS Station No Answer BUSY Call Forwarding Busy TIE TIE Line 5. More than one INCOMING CALL IDENTIFICATION lamp can be lit at the same time on the Attendant Console. The Attendant can select any incoming call by pressing the associated key. 6. Calls can be answered via the ANSWER key for first-in, first-out priority. 7. The Attendant Console is limited to 12 unique INCOMING CALL IDENTIFICATION indications. However, more than one incoming trunk route can be programmed for the same INCOMING CALL IDENTIFICATION. Interactions 1. To fulfill the requirements of the feature description, Step 1 of Programming is not required. However, the CALL WAITING LAMP [C-13] should be programmed in relationship to the INCOMING CALL IDENTIFICATION. 2. System Data 2, Index 8, Bits 6 and 7 and Index 9, Bit 0-3 can be flagged to represent an incoming call, but the meaning of the incoming call can be reassigned via the AAKP command. 3. The first six keys (LDN to CCSA) are fixed and cannot be changed. The AAKP command is used to program the remaining six optional keys. Programming STEP 1:ASYD - System Data 2, Index 8 & 9. Flag the type of incoming calls the Attendant Console should expect.
NEAX2400 IMX Feature Programming Manual Page 880ND-70184 (E), Issue 3 I-16 Incoming Call Identification - CCIS Programming (cont’d) Index 8 Bit 0-Listed Directory Number Bit 1-Incoming Station Call Bit 2-Attendant Recall Bit 3-FX Bit 4-WATS Bit 5-CCSA (DID) Bit 6-TIE Line Bit 7-Call Forwarding Busy Line Index 9 Bit 0-Call Forwarding Don’t Answer Bit 1-Call Forwarding Intercept Bit 2-TF ASAT Bit 3-Supervisory Call Note: System Data 2, Index 8, Bits 6 & 7, and System Data 2, Index 9, Bit 0-3 can be assigned different meaning via the AAKP command. STEP 2:ARTD - Flag the type of route in CDN 6:TCL, Trunk Class. Bit 0-Not used Bit 1-DDD Line (LDN) Bit 2-FX Line (FX) Bit 3-WATS Line (WATS) Bit 4-TIE Line (TIE) Bit 5-CCSA Line (CCSA) Bit 6-Toll Line Bit 7-CAS Line Bit 8-Paging Bit 9-Not used Bit 10-Not used Bit 11-general page Bit 12-Radio Page STEP 3:AAKP - This command may be used to change the meaning of the top six Call Identification keys of the Attendant Console. (See System Data 2, Indexes 8 & 9). The following functions may be assigned to Key Number (KYN) 1-6. Function: 1-CAS 2-Off-Hook Alarm 3-Priority Call 1 4-Priority Call 2 5-Priority Call 3
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 881 Individual Attendant Access - CCIS I-17 I-17 Individual Attendant Access - CCIS General Description This feature permits a user to call a particular Attendant Console in the CCIS network, via an individual Attendant Identification Number. Operating Procedure 1. The user dials an individual Attendant Identification Number. 2. The directed Attendant receives an INCOMING CALL IDENTIFICATION [I-16] indication and can answer using the normal operating procedure. Service Conditions The Attendant Identification Number must be published for each attendant. Interactions 1. The Attendant Consoles must first be programmed. 2. The ASAT number should be the same number of digits as any other telephone number. ASAT assigns a telephone number to each Attendant Console. 3. An attendant is allowed to call the ASAT number of another Attendant Console for the purpose of conversation. Programming STEP 1:ASAT - Assign a station number to each attendant. The Attendant Number is the trunk number assigned in the ATRK command, Route 901. STEP 2:AT N R - Allow stations in a tenant either access or denial to the tenant in which the Attendant Console is located.
NEAX2400 IMX Feature Programming Manual Page 882ND-70184 (E), Issue 3 I-18 Inter-Position Transfer - CCIS I-18 Inter-Position Transfer - CCIS General Description This feature allows calls to be transferred from one Attendant Console to another through the CCIS network. Operating Procedure To transfer from Console A to Console B: 1. Attendant A presses the START key. 2. Attendant A dials the Attendant Console B Identification Number, or “0” for all Attendant Consoles. 3. The call is indicated at Attendant Console B or all Attendant Consoles. 4. Attendant B presses the ANSWER key. 5. Attendant A presses the RELEASE key to transfer; or consults first and then releases. Service Conditions 1. An Identification Number is assigned to each Attendant Console for INTER-POSITION TRANSFER - CCIS. 2. An Attendant Console can receive one INTER-POSITION TRANSFER call at a time. An INCOMING CALL IDENTIFICATION - CCIS [I-16] key is designated for receipt of these calls. 3. An Attendant cannot transfer a two-party connection to another Attendant. 4. An Attendant can extend an INTER-POSITION TRANSFER - CCIS call to any other destination. 5. When NIGHT CONNECTION [N-15, N-16] is active in one system, an INTER-POSITION TRANSFER from the Attendant of another system can be answered by the Night station. Interactions 1. The Attendant Console must first be programmed. 2. An Attendant is allowed to call the ASAT number of another Attendant Console for the purpose of conversation. 3. The ASAT number may not be programmed in the place of a telephone number in the ASID and ASGD commands. See OFF-HOOK ALARM [O-6], ATTENDANT NIGHT TRANSFER [A-19], and PRIORITY CALL [P-9]. Programming STEP 1:ASYD - System Data 2, Index 6, Bit 5. Enable INTER-POSITION TRANSFER? 0/1: No/yes. Assign data “1”. (Assigned on a per-tenant basis.) System Data 2, Index 9, Bit 3. Is INTER-POSITION TRANSFER considered an incoming call to the Attendant Console, which is counted as a Call Waiting? 0/1: No/Yes. See CALL WAITING LAMP [C-13]. (Assigned on a per-tenant basis.) STEP 2:ASAT - Assign a specific Attendant number to each Attendant Console. STEP 3:AT N R - Allow station-to-station connection on an Intra and Inter-tenant basis.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 883 Look Ahead Routing - CCIS L-25 L-25 Look Ahead Routing - CCIS General Description This feature allows a station to dial a Public Switched Telephone Network (PSTN) call and has the capability of looking ahead to seven directly-connected nodes in the CCIS network for an idle trunk. Operating Procedure 1. Lift the handset; receive dial tone. 2. Dial the access code; receive second dial tone. 3. Dial the PSTN number. 4. The system completes the call by checking all available routes in the network specified by system programming. Service Conditions 1. The PBX can look ahead to a maximum of seven directly-connected CCIS nodes. 2. A maximum of eight routes at each node, directly connected to the calling node, can be checked by the calling office. 3. This feature is used in conjunction with LEAST-COST ROUTING-3/6 DIGIT [L-5]. 4. Stations may be restricted from using this feature by CLASS OF SERVICE INDIVIDUAL [C-15]. 5. The maximum number of adjacent CCIS links for each system is 32. Interactions LEAST-COST ROUTING [L-5] is used in conjunction with outgoing C.O. calling. The seven-system limitation of LOOK-AHEAD ROUTING - CCIS is based on the eight route advances available in the AOPR command. This results in seven systems for seven route advances. The eighth route is reserved for DDD off-net access to ensure the completion of the call. Programming STEP 1:ASYD - System Data 1, Index 186, Bit 0. Is Link Reconnection in service? 0/1: No/Yes. STEP 2:ASFC - Allow SFI 1 for stations using LOOK-AHEAD ROUTING - CCIS. Allow CDN 9:TQ for the overflow routes and also for the LCR flag route. (Do not allow for CCIS voice or data route.) If a station in Office A calls a station in Office B, and that station is forwarded to a station in Office C, the call will go directly to Office, bypassing Office B (in a fully associated network). 71 2 3 4 5 6
NEAX2400 IMX Feature Programming Manual Page 884ND-70184 (E), Issue 3 L-25 Look Ahead Routing - CCIS Programming (cont’d) If a station in Office A calls a station in Office B, and that station is forwarded to a station in Office A, the link will become idle between Office A and B after the station in A answers. If a station in Office A calls a station in Office B and then transfers the call to Station C (which is also in Office A), Office B disconnects, and the link which goes to Office A drops. The call becomes an in- house station-to-station call.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 885 LDN Night Connection - CCIS L-29 L-29 LDN Night Connection - CCIS General Description When an LDN incoming call arrives from a CCIS line or other outside line while the System is in Night Mode, this service feature transfers the call to a transfer destination outside line, including CCIS lines, assigned for that LDN. Operating Procedure 1. Attendants 1 & 2 in Node A set into Night mode using the NITE key; the Night lamp illuminates indicating that Night mode has been set for handling incoming calls. 2. Station (C) dials the LDN number of Attendant Console #1. Station (C) is automatically connected to night connection Station (B), preset for Attendant Console #1; Station (C) receives ringback tone, and Station (B) is rung. STN (c) [Node C] NIGHT MODE STN (a) [Node A] [Node B]STN (b) CCIS ATT1 ATT2 STN (c) [Node C] NIGHT MODE STN (a) [Node A] [Node B]STN (b) CCIS ATT1 ATT2 L D N I n co m i ng C al l RBTRG RBT
NEAX2400 IMX Feature Programming Manual Page 886ND-70184 (E), Issue 3 L-29 LDN Night Connection - CCIS Operating Procedure (cont’d) 3. Station (B) answers; Stations (B) and (C) are connected with each other. If necessary, the call can be transferred to another station by means of Call Transfer-All Calls service. Service Conditions 1. The ranking of this service feature within the Night Connection service is as follows: Night Connection Flexible. Night Connection Fixed. LDN Night Connection (This service). Night Connection Outside. Trunk Answer from Any Station (TAS) Connection. Busy Tone Connection. 2. It is possible to register individual transfer destinations for up to 16 LDNs per Tenant. (Total of 16 LDNs for LDN Night Connection and LDN Night Connection Outside.) 3. Valid connections with this service feature are shown below: 4. If the transfer destination is busy, restricted, etc., the call is routed to busy tone or reorder tone even when the transfer destination is a CCIS line. 5. In the cases listed below, the next-ranked Night Connection service becomes effective. a.) Data assignment for this service feature has not been made for the LDN. b.) Toll restriction or connection control is in effect between the incoming route and the transfer destination route. c.) All trunks/routes are busy. d.) There is a link block condition. 6. When there is no Night Connection service, the call is routed to busy tone. ReceiveSend Remarks CCIS LD MFC CCIS Available Available Available LD Available Available Available MFC Available Available Not Available STN (c) [Node C] NIGHT MODE STN (a) [Node A] [Node B]STN (b) CCIS ATT1 ATT2