NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 487 Message Waiting Lamp Setting - Station M-30 Service Conditions (cont’d) 7. The LCD on the Dterm Series E station displays the following messages: Interactions 1. For MESSAGE WAITING LAMP SETTING-STATION, the 8DLC/16ELC card is required. 2. An external power source is required to light a single line telephone lamp. The nondisplay D terms use an 80 VDC power source. NEC stocks Lorain Model HSA3H. 3. The use of the following features has no effect on this feature. MESSAGE WAITING LAMP SETTING- STATION can still be set to a station that has previously activated any of the following features: DO NOT DISTURB-D term [D-21D]. CALL BACK-Dterm [C-1D] set to called station. CALL BACK-Dterm [C-1D] set from called station. CALL FORWARDING-ALL CALLS-Dterm [C-5D] will not follow forwarding data. CALL FORWARDING-DON’T ANSWER-Dterm [C-3D] will not follow forwarding data. CALL FORWARDING-BUSY LINE-Dterm [C-2D] will not follow forwarding data. LCD MESSAGE WAITING already setSETTING Busy Tone CANCELLINGService Set Tone MESSAGE WAITING not setSETTINGService Set Tone Restricted station, unused telephone number, dead level, restrictionSETTING Reorder Tone CANCELLING Reorder Tone MW BUSY (Time Display) MW CANCEL (Time Display) MW SET (Time Display) MW REST (Time Display) MW REST (Time Display)
NEAX2400 IMX Feature Programming Manual Page 488ND-70184 (E), Issue 3 M-30 Message Waiting Lamp Setting - Station Interactions (cont’d) 4. When an incoming call is answered by the sub-line appearance on another station, the following services may be activated either by the answering station or by another station towards the answering station. These services will not interfere with the answering station’s ability to leave a Message Waiting indication. PRIVACY-D term[P-14D] CONSULTATION HOLD-ALL CALLS [C-17] ATTENDANT CAMP-ON WITH TONE INDICATION (set to answering station) [A-1] CALL WAITING-ORIGINATING (set to answering station) [C-31] CALL WAITING-ORIGINATING (set from answering station) [C-31] THREE-WAY CALLING-D term[T-2D] NON-EXCLUSIVE HOLD-Dterm[N-7D] EXCLUSIVE HOLD-Dterm[E-4D] DUAL HOLD [D-32] 5. Message Waiting can be set to yourself if you wish to leave yourself a reminder. 6. Numbering plan data (ANPD and ASPA) is not required if only digital D term sets use this feature. Programming STEP 1:ANPD - Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPA - Assign an access code for setting the Message Waiting Lamp. Set SRV = SSCA (Service Code Appendix); SIDA = 54. Cancel Message Waiting Lamp SRV = SSCA (Service Code Appendix); SIDA = 55. Assign Connection Status Index (CI) for Normal (N) service. STEP 3:ASFC - Assign a Service Feature Class that allows SFI = 74 and SFI = 82 to the stations that receive the Message Waiting Lamp setting feature. STEP 4:AKYD - Assign Message Waiting Lamp set feature to a programmable line/feature key. Assign Type:Function:BOSS-SECRETARY MSG WAIT-SET [9] and a Message Waiting Lamp cancel key, Type:Function:BOSS-SECRETARY MSG WAIT-CANCEL [11]. Assign SN=1 (Originating; DT Connection) and FKY=11 (Boss - Secretary - Message Waiting Lamp Control; Cancel). STEP 5:ADSL - Assign SN=1, 2, 3, 4, 5 and FKY=9 (Boss-Secretary-Message Waiting Lamp Control; Set). Assign SN=1, 2, 3, 4, 5 and FKY=11 (Boss-Secretary-Message Waiting Lamp Control; Cancel). This command is used for assigning the function to each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ANPDL - Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assign an access code for setting the Message Waiting Lamp. Set SRV = SSCA (Service Code Appendix); SIDA = 54. Cancel Message Waiting Lamp SRV = SSCA (Service Code Appendix); SIDA = 55. Assign Connection Status Index (CI) for Normal (N) service.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 489 Multiple Call Forwarding - All Calls M-44 M-44 Multiple Call Forwarding - All Calls General Description This feature permits a call to a CALL FORWARDING - ALL CALLS station to be forwarded multiple times to a predesignated idle station. Operating Procedure To set MULTIPLE CALL FORWARDING - ALL CALLS [C-5] from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the specific CALL FORWARDING - ALL CALLS access code; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. To cancel MULTIPLE CALL FORWARDING - ALL CALLS [C-5] from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the specific CALL FORWARDING - ALL CALLS cancel code; receive service set tone. To set MULTIPLE CALL FORWARDING - ALL CALLS [C-5] from the ATTENDANT CONSOLE [A-3]: 1. Press an idle loop key. 2. Dial the specific CALL FORWARDING - ALL CALLS access code; receive special dial tone. 3. Dial the TENANT [T-12] number (2 or 3 digits). 4. Dial the originating telephone number. 5. Dial the desired target telephone number; receive service set tone. To cancel MULTIPLE CALL FORWARDING - ALL CALLS [C-5] from the ATTENDANT CONSOLE [A-3]: 1. Press an idle loop key. 2. Dial the specific CALL FORWARDING - ALL CALLS cancel code; receive special dial tone. 3. Dial the TENANT [T-12] number (2 or 3 digits). 4. Dial the originating telephone number; receive service set tone. Service Conditions 1. If CALL FORWARDING - ALL CALLS [C-5] is set at the called station, the call is forwarded to a designated station that has set CALL FORWARDING-ALL CALLS [C-5] or CALL FORWARDING- BUSY LINE [C-2]. 2. A call can be forwarded a maximum of five times by MULTIPLE CALL FORWARDING - ALL CALLS [C-5], and only by the voice port of a D term, or by a single line telephone. 3. A call will not forward any farther than the station to where it has been forwarded to. 4. If a forward destination is busy, and if neither CALL FORWARDING - BUSY LINE [C-2] nor CALL FORWARDING - ALL CALLS [C-5] is set, the caller hears a busy tone. 5. If the originating station is designated as the forward destination, the call will not be forwarded. 6. CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - ALL CALLS [C-5] combination: a.) A maximum of five forwarding operations can be performed by any combination of CALL FORWARDING-ALL CALLS [C-5] AND CALL FORWARDING-BUSY LINE [C-2]. b.) If the fifth forward destination is busy, the call will forward if CALL FORWARDING - DONT ANSWER [C-3] is set. Otherwise, the caller will hear a busy tone.
NEAX2400 IMX Feature Programming Manual Page 490ND-70184 (E), Issue 3 M-44 Multiple Call Forwarding - All Calls Service Conditions (cont’d) c.) If a sequence of CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2] forwards the call back to the originating station, the forward is not made and the caller hears a busy tone. d.) If a sequence of CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2] forwards the call back to the originally called station, and if that station forwards the call with CALL FORWARDING - BUSY LINE [C-2], the ultimate destination will be the originally called station. If, however, the originally called station forwards the call with CALL FORWARDING - ALL CALLS [C-5], the ultimate destination will be the station it has designated as its CALL FORWARDING - ALL CALLS [C-5] destination. e.) If the call is forwarded back to the station where it has been forwarded to, the CALL FORWARD will terminate at that station. 7. CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - DONT ANSWER [C-3] combination: Although CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2] and combinations of the two are limited to forwarding five times, when a sequence of forwards is divided by CALL FORWARDING - DONT ANSWER [C-3], CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-3], forwards can begin again (the only limit is shown below). 8. Forwarding to an Attendant Console: a.) If an Attendant Console is designated as the destination of CALL FORWARDING - ALL CALLS [C-5], the call is forwarded to the Attendant Console handling the tenant to which the calling station belongs. A BCDEF Call ABCDEGCall Forwarding - Don’t Answer Call Forwarding - All Calls - Busy Line S
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 491 Multiple Call Forwarding - All Calls M-44 Service Conditions (cont’d) b.) The Attendant Console key that lights when a call is forwarded to the console depends on the forwarding status of the originally called station (except in paragraph c). The following table shows the key that will light; e.g., the BUSY key will light, if the forwarding status of the originally called station is CALL FORWARDING - BUSY LINE [C-2], and the call is from a station. c.) If the call is forwarded by CALL FORWARDING - DONT ANSWER [C-3] at any point in a forwarding sequence, the NANS key on the Attendant Console will light, even if the call status of the originally called station is CALL FORWARDING - ALL CALLS or CALL FORWARDING - BUSY LINE. d.) Called Number Display is only provided if a call is forwarded to the Attendant Console by CALL FORWARDING - ALL CALLS [C-5] or by CALL FORWARDING - BUSY LINE [C-2]. 9. Forwarding to a D term: a.) The calling D terms display will show the number of the called station on the left, and the number of the station being called on the right. The display on the ringing Dterm will show the number of the originally called station on the left, and the number of the calling station on the right. b.) The forward status of the originally called station is shown on the far left of each D terms display: FDB for CALL FORWARDING - BUSY LINE [C-2]; FDA for CALL FORWARDING - ALL CALLS [C-5]. 10. UCD Groups: a.) If the destination of a CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2], or CALL FORWARDING - DONT ANSWER [C-3] is a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group control station, and CALL FORWARDING - ALL CALLS [C-5] is not set at that station, the call will be forwarded according to UCD [U-1] procedures. b.) In the UCD procedure, if CALL FORWARDING - ALL CALLS [C-5] is set on a station in the group, that station is skipped. 11. Hunting: a.) If the final destination station is busy, or if some condition prevents the call from being forwarded, a busy line is selected, and a hunting check is performed. Forwarding Status Of Originally Called Station Call Forward -All CallsCall Forward -BusyCall Forward -Don’t Answer Call From Station ATND BUSY NANS Call From TrunkDepends on trunk class BUSY NANS
NEAX2400 IMX Feature Programming Manual Page 492ND-70184 (E), Issue 3 M-44 Multiple Call Forwarding - All Calls Service Conditions (cont’d) b.) If a call is forwarded by CALL FORWARDING - BUSY LINE [C-2] to stations that are members of hunting groups, a hunting check is performed on the busy line closest to the called station, or on the busy line closest to the final forward destination. In the diagram below, a hunting check is performed on Hunt Groups 1 or 4. A hunting check is never performed on Groups 2 or 3. 12. Busy Services, such as, EXECUTIVE OVERRIDE [E-1], CALL BACK [C-1], etc.: a.) Busy service is provided to the busy line closest to the originally called station. 13. DIT, NIGHT CONNECTION - FIXED [N-1]: a.) For CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C- 2], a forwarding check is made up to 5 times by System Data. b.) If a line is busy in DIRECT-IN TERMINATION [D-7], CALL FORWARDING - BUSY LINE [C-2] to the Attendant is not activated. Instead, the destination for the call can be specified by System Data: System Data 2 INDEX = 11 Bit 7 = 0 - Call is routed to the Attendant Console Bit 7 = 1 - Call is placed in queue until the called station becomes idle. 14. When activating this feature via FCCS, a telephone number must be set to the call forwarding destination. 15. When activating this feature via FCCS, a call cannot be forwarded more than five times. 16. When activating this feature via FCCS, the number of times is assigned by system data. 17. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target telephone number. Interactions 1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Be sure to inform users when providing ringback tone with MULTIPLE CALL FORWARDING-ALL CALLS in System Data 1, Index 69, Bit 1. 2. MULTIPLE CALL FORWARDING can only be activated from an idle station. 3. When CALL WAITING [C-12, 31] ATTENDANT CAMP-ON WITH TONE INDICATION [A-1], and CALL BACK [C-1] is directed toward Station A with CALL FORWARDING set to Station B, Station B will receive CALL WAITING tones. SE D C B AF Hunting Group #1 Hunting Group #2 Hunting Group #3Hunting Group #4
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 493 Multiple Call Forwarding - All Calls M-44 Interactions (cont’d) 4. When a station in a STATION HUNTING [S-7, 8, 9] group initiates MULTIPLE CALL FORWARDING- ALL CALLS, calls normally destined for this station will not be received. The hunt group operates as if the station were busy. 5. A noncontrolling UCD station is allowed to activate CALL FORWARDING [C-5]. With this station call forwarded, only calls dialed directly to this station are call forwarded. The member station is removed from the UCD group under the conditions of this call forwarding feature. 6. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has MULTIPLE CALL FORWARDING-ALL CALLS set to Station B, BUSY VERIFICATION proceeds as if the Attendant had attempted to verify Station B. If Station A has set MULTIPLE CALL FORWARDING-ALL CALLS to the Attendant Console [A-3], BUSY VERIFICATION [B-3] is allowed at Station A, if Station A is busy. 7. When MULTIPLE CALL FORWARDING-ALL CALLS is in effect, the activating station may be used to originate calls. See System Data 2, Index 6, Bit 4. 8. When a station is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10]. 9. MULTIPLE CALL FORWARDING-ALL CALLS can be overridden, allowing Station B to initiate or transfer calls back to Station A. 10. STATION-TO-STATION CALLING [S-11] must be provided first. Programming STEP 1:ASYD - System Data 1, Index 4, Bit 6. One burst of ringing at forwarding station when MULTIPLE CALL FORWARDING-ALL CALLS is in service? 0/1: No/Yes. System Data 1, Index 69, Bit 1. A burst of ringback tone to alert the person receiving a call that this is a MULTIPLE CALL FORWARDING-ALL CALLS call. In service? 0/1: No/Yes. Normally assigned as data “0”. System Data 1, Index 69, bit 7. MULTIPLE CALL FORWARDING - BUSY LINE [M-24], - ALL CALLS [M-44], in service? 0/1: No/Yes. System Data 2, Index 6, Bit 4. Enable stations set for MULTIPLE CALL FORWARDING-ALL CALLS be allowed to use their phones normally. If data “0” is assigned, the station will only be able to call the Attendant Console. Assign on a per-tenant basis. STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to MULTIPLE CALL FORWARDING-ALL CALLS entry, SID = 8 and to MULTIPLE CALL FORWARDING-ALL CALLS cancel SID = 9. Assign a Connection Status Index (CI) for Normal service (N). STEP 4:ASFC - Assign the stations to activate MULTIPLE CALL FORWARDING-ALL CALLS a Service Feature Class that allows SFI = 7. STEP 5:AKYD - For D term sets, MULTIPLE CALL FORWARDING-ALL CALLS may be assigned to a programmable line/feature key. AssignType:Function:CALL FORWARDING-ALL CALLS [2]. STEP 6:ADSL - SN=1 (Originating; DT Connection) and FKY=2 (Call Forwarding - All Calls; FDA). This command is required only for assigning the function to each soft key. STEP 7:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant Restriction Index (TRI) = 1. For this service feature to be set by the Attendant Console, assign Inter and Intra-Tenant connection via the Attendant Console TRI = 3. Also allow TRI = 0, station-to-station calling.
NEAX2400 IMX Feature Programming Manual Page 494ND-70184 (E), Issue 3 M-44 Multiple Call Forwarding - All Calls FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ASYDN - These data must be set to the NCN. System Data 1 Index 69, b7. Enable Multiple Call Forwarding-Busy Line/Don’t Answer/All Calls. 0/ 1=Out of Service/In Service. Index5, b1-b3. Assign the number of time for forwarding. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 495 Manual Signaling M-47 M-47 Manual Signaling General Description This feature permits Dterm users to send a one-second ring to a predetermined station. The manual intercom SIGNAL key (SIG key) is operational at all times. An Intercom call is not required. If the signalled station is ringing from another call, the manual intercom signal will interrupt that ringing. Operating Procedure Press the SIG key; send a one-second ring to the predetermined station. Service Conditions 1. When MANUAL SIGNALING is initiated by a user, this one-second ring takes priority over any other incoming call indications from the multi-line appearances. 2. Only D term can be assigned a manual SIG key. 3. One destination station can be assigned for manual signaling through the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 4. Stations that can signal each other must be assigned in the same Module Group. (Note) 5. A station can manually signal one other Dterm. 6. MANUAL SIGNALING is an operation of MANUAL INTERCOM [A-30] and is used independently of the MANUAL INTERCOM [A-30] feature. Note: This is also applied to FCCS service. Programming STEP 1:ASYD - SYS1, Index 59, Bit 7. Is AUTOMATIC/MANUAL INTERCOM [A-30] in service? 0/1: No/ Ye s . STEP 2:AICD - For a station to manually signal another station, an AUTOMATIC/MANUAL INTERCOM [A-30] group must be assigned. Bridge Call is not required. The maximum number of stations per group may be assigned. Assign the intercom station number as the signaling station and the signaling station number as the signaled station. MG: Module Group G-ID: Group ID Number per MG A/M: Automatic/Manual Signaling (0/1) 0: Automatic 1: Manual BCR: Bridge Call Restriction (0/1) 0: Restricted 1: Allowed TN: Tenant Number ICM STN: Intercom Station Number SIG STN: Signaling Station Number STEP 3:AKYD - Assign to the station an Intercom Line according to the following parameters: TN: 1 STN: Station Number
NEAX2400 IMX Feature Programming Manual Page 496ND-70184 (E), Issue 3 M-47 Manual Signaling Programming (cont’d) TP: Type of Dterm 0/1: RING: 0: No Ringing 1: Ringing All Lines 2: Ringing on Prime Line Only 3: Flexible Ring Assignment, enables RG parameter. PRI: Form of Line Preference (0-3) KYN: Key Number (1-40) KYI: Service Index 0: Key Not Used 1: Feature Key 2: Multi-line Key KD: Kind of Line 0: Multi-line 1: Intercom Line ICM: Kind of Intercom 0: Automatic Intercom 1: Manual Intercom 2: Dial Intercom If MANUAL SIGNALING is used, assign a programmable line/feature key as Type:Function:MANUAL SIGNALING KEY [60]. STEP 4:ADSL - Assign SN=0, 1, 2, 3, 4, 5, 6, 7, 15 and FKY=60 (Manual Signaling Key; SIG). This command is used only for assigning the function to each soft key.