NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 797
Call Forwarding - Busy Line - CCIS C-46
Service Conditions (cont’d)
30. SPLIT CALL FORWARDING [S-99] is available only when the calling party is the station or the CCIS
line.
31. When a call terminates to a busy station setting CALL FORWARDING-BUSY LINE - CCIS, depending
on the calling station service restriction class, it can be selected to make the station busy (not to activate
Calling Forwarding-Busy Line) and to activate services as ATTENDANT CAMP-ON [A-1], BUSY
VERIFICATION [B-3], CALL WAITING - TERMINATING [C-12], STEP CALL [S-13], etc.
32. This service is not available when the called party is the attendant console, monitoring station, or the
paging station. However, the service is available when these stations are designated as the transfer
destination of Call Forwarding - Busy Line service.
33. This service is available only when the called party is busy and has set Call Forwarding - Busy Line. In
case Call Forwarding - Busy Line is set as the second jump or later in the Multiple Call Forwarding link,
this service is not available.
34. This service is available in the following occasions:
a.) when the destination of the Call Forwarding - Busy Line service is the calling station,
b.) when the calling party is the attendant console or the night station, and the destination Call
Forwarding - Busy Line service is also the attendant console or the night station.
Interactions
1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T
ANSWER - CCIS [C-47] are the same, only one key needs to be assigned in AKYD.
2. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON WITH TONE INDICATION [A-45], or
CALL BACK [C-44] is directed toward Station A with call forwarding set to Station B, Station B will
receive Call Waiting Tone.
3. A non-controlling UCD station is allowed to activate CALL FORWARDING-BUSY LINE - CCIS. When
this station sets CALL FORWARDING-BUSY LINE - CCIS, only calls dialed directly to this station are
call forwarded. 
4. If an Attendant attempts BUSY VERIFICATION [B-9] to station A that has CALL FORWARDING-
BUSY LINE - CCIS set to Station B and Station B is busy, BUSY VERIFICATION proceeds again with
Station A. If Station A has set call forwarding to the Attendant Console, BUSY VERIFICATION [B-9] is
allowed at Station A.
5. When CALL FORWARDING - BUSY LINE - CCIS is in effect, the activating station may be used to
originate calls.
6. When a call is forwarded, the destination station is recorded for STATION MESSAGE DETAIL
RECORDING [S-10].
Programming
STEP 1:ASYD - System Data 1, Index 5, Bit 0. Access codes for CALL FORWARDING-BUSY LINE - CCIS
and CALL FORWARDING-DON’T ANSWER - CCIS [C-47] are same or separate? 0/1: Same/
Separate.
System Data 1, Index 69, Bit 5. Hunting Group when target station is busy (Station Hunting after C.F.-
Busy Line) 0/1: Hunt in Transferring Party’s Group/Hunt in Transferred Party’s Group.
System Data 1, Index 69, Bit 7. Is Multiple-Jump CALL FORWARDING-BUSY LINE - CCIS in
service? 0/1: No/Yes.
STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
and Busy (B). Assign NND in accordance with a predetermined numbering plan. 
						

							NEAX2400 IMX Feature Programming Manual
Page 798ND-70184 (E), Issue 3
C-46 Call Forwarding - Busy Line - CCIS
Programming (cont’d)
STEP 3:ASPA - Assign an access code to CALL FORWARDING-BUSY LINE - CCIS entry, SID = 10 and to
CALL FORWARDING-BUSY LINE - CCIS cancel SID = 11. Assign Connection Status Index (CI)
for Normal (N) service.
STEP 4:ASFC - Assign a Service Feature Class that allows SFI = 9 to the stations receiving CALL
FORWARDING-BUSY LINE - CCIS. 
STEP 5:AKYD - For D
term sets, CALL FORWARDING-BUSY LINE - CCIS may be assigned to a
programmable line/feature key. Assign Type:Function:CALL FORWARDING-BUSY LINE [1]. 
STEP 6:ADSL - Assign FDB key; Assign SN=1 (Originating; DT Connection) and FKY=1 (Call Forwarding -
Busy Line).
This command is used for assigning a function to each soft key.
STEP 7:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant
Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign Inter and Intra-
Tenant connection via the Attendant Console, TRI = 3. This allows a phone in one tenant to be
forwarded to a phone in the same or different tenant.
STEP 8:ACFO - For tenant-wide CALL FORWARDING-BUSY LINE - CCIS of an incoming DID and DIT
calls, assign CF = 1 for a destination (CFI) of either the Attendant Console or a station. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 799
Call Forwarding - Don’t Answer - CCIS C-47
C-47  Call Forwarding - Don’t Answer - CCIS 
General Description
This service feature allows Inter-Office Call Forwarding-Don’t Answer for a case where the transferring station and
the transferred station respectively belong to a different PBX in the CCIS network.
Operating Procedure
When setting call FORWARDING-DON’T ANSWER Service:
1. Station A goes off-hook; receives dial tone.
2. Station A dials the Access Code for CALL FORWARDING-DON’T ANSWER; receives special dial
tone.
3. Station A dials the number for the designated Station B; receives service set tone.
4. Station A hangs up.
5. Station A is called from Station C; Station C receives ringback tone; Station A is rung.
STN (b)
[Node B] CCIS
[Node A] STN (a)DT
DT
STN (b)
[Node B] CCIS
[Node A] STN (a)SPDT
SPDT
STN (b)
[Node B] CCIS
[Node A] STN (a)SST
SST
STN (c)
[Node C]
CCIS
CCIS
STN (a)
[Node A] [Node B]STN (b) RBT
RG 
						

							NEAX2400 IMX Feature Programming Manual
Page 800ND-70184 (E), Issue 3
C-47 Call Forwarding - Don’t Answer - CCIS
Operating Procedure (cont’d)
6. Station A does not answer the call within a predetermined amount of time. The ringing at Station A stops
and the call is automatically transferred to Station B, which A has designated as the transfer destination;
Station B is rung.
7. Station B answers the call; Stations B and C are connected with each other.
When cancelling CALL FORWARDING-DON’T ANSWER Service: 
1. Station A goes off-hook; receives dial tone.
2. Station A dials the Cancel Code of CALL FORWARDING-DON’T ANSWER; receives service set tone.
3. Station A hangs up. 
STN (c)
[Node C]
CCIS
CCIS STN (a)
[Node A] [Node B]STN (b)RG
RBT
STN (c)
[Node C]
CCIS
CCIS STN (a)
[Node A] [Node B]STN (b)
STN (b)
[Node B] CCIS
[Node A] STN (a)DT
DT
STN (b)
[Node B] CCIS
[Node A] STN (a)SST
SST 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 801
Call Forwarding - Don’t Answer - CCIS C-47
Service Conditions
1. When CALL FORWARDING-DON’T ANSWER - CCIS is used, the following conditions exist: 
a.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to
Station D. Call forwarding does occur to Station D.
b.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to
Station D. Call forwarding does not occur to Station D. If Station C is idle, it will ring beyond the
Don’t Answer timer.
CCIS NETWORK
CALLING STATION
CALL FORWARDING-DON’T ANSWER SET
IDLENode A Node BD C
B A
NEAX2400NEAX2400
DNode B Node AC B A
CALLING STATION
CALL FORWARDING-DON’T ANSWER SET
IDLE
CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
CCIS NETWORKNEAX2400NEAX2400 
						

							NEAX2400 IMX Feature Programming Manual
Page 802ND-70184 (E), Issue 3
C-47 Call Forwarding - Don’t Answer - CCIS
Service Conditions (cont’d)
c.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is
call forwarded to Station D. Call forwarding does occur to Station D.
d.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is
call forwarded to Station D. Call forwarding does not occur to Station D. If Station C is idle,
Station C will ring beyond the Don’t Answer timer.
2. CALL FORWARDING-DON’T ANSWER can be provided on either a system or an individual basis.
3. Individual CALL FORWARDING-DON’T ANSWER supersedes system CALL FORWARDING.
4. CALL FORWARDING on a system basis allows direct incoming trunk calls that encounter a DON’T
ANSWER condition to be forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3].
5. The operator answering a CALL FORWARDING call can identify the called telephone number on the
ATTENDANT CONSOLE [A-3] display.
6. CALL FORWARDING-DON’T ANSWER - CCIS is assigned to a station via CLASS OF SERVICE-
INDIVIDUAL [C-15] programming.
7. There is no limit to the number of stations that can simultaneously set CALL FORWARDING-DON’T
ANSWER - CCIS.
8. CALL FORWARDING-DON’T ANSWER - CCIS can be set from any number of stations to the same
forwarded-to station. 
9. The display of the forwarded-to telephone number on the LCD panel of the forwarding D
term can be
allowed or denied in system programming on a system-wide basis. 
BCD
Node B Node A CO Call
CCIS NETWORK
NEAX2400NEAX2400
CALLING STATION
CALL FORWARDING-DON’T ANSWER SET
IDLE
CO Call
Node AB
DC
Node B
CCIS NETWORKNEAX2400NEAX2400
CALLING STATION
CALL FORWARDING-DON’T ANSWER SET
IDLE
CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 803
Call Forwarding - Don’t Answer - CCIS C-47
Service Conditions (cont’d)
10. If a station transfers a call to another station that has set CALL FORWARDING-DON’T ANSWER -
CCIS and releases from the call, recall service will override CALL FORWARDING-DON’T ANSWER
- CCIS if the call is unanswered after a predetermined time period (unless Blind Transfer station is in
service).
11. When calls are forwarded to the Attendant Console, the INCOMING CALL IDENTIFICATION [I-2]
feature allows the Attendant to identify the call as a forwarded call. 
12. When a station-to-station call within the same node is CALL FORWARDING-DON’T ANSWER [C-3]
to the Attendant Console, the call terminates on the NANS key. When the call is CALL FORWARDING-
DON’T ANSWER - CCIS to the Attendant Console, it terminates on the NANS key. 
13. When the system is in Night mode, CALL FORWARDING-DON’T ANSWER - CCIS to the Attendant
Console will continue ringing at the called station, or transfer to the ATTENDANT NIGHT TRANSFER
[A-19] station, if provided. 
14. When an Attendant extends a call to a station in another node in the CCIS network, and that station has
set CALL FORWARDING-DON’T ANSWER - CCIS, the call will be forwarded if the called station does
not answer within a predetermined time period.
15. If separate access codes are programmed into system data for CALL FORWARDING-DON’T ANSWER
- CCIS and CALL FORWARDING-BUSY LINE - CCIS [C-46], separate feature keys must be
programmed on each D
term to equip it for both features.
16. When OUTGOING TRUNK QUEUING - CCIS [O-12] is provided, a station can use this feature and one
of the other call forwarding features at the same time. When a trunk becomes available, ringback tone will
be to the forwarding, not the forwarded-to, station.
17. If any of the following restrictions are in effect at a forwarded-to station, incoming trunk calls to the
forwarding station will not be forwarded (intercept arrangements will apply):
a.) Fully Restricted Station
b.) Station Restricted from Outgoing Calls
c.) Toll Restricted Station 
18. If a member of a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group sets CALL FORWARDING-
DON’T ANSWER - CCIS, only UCD calls to that extension number are forwarded.
19. When a call is forwarded, the number recorded in the STATION MESSAGE DETAIL RECORDING [S-
10] is the forwarded-to telephone number. 
20. CALL FORWARDING-DON’T ANSWER - CCIS can also be accessed from a D
term via the dial pad or
SPEED CALLING-ONE TOUCH [S-26D]. If this feature is accessed via the dial pad, it must also be
cancelled via the dial pad.
21. When an Attendant extends a call to a station in the same node which has set CALL FORWARDING-
DON’T ANSWER - CCIS, the called station will ring for 30 seconds. If the call is not answered, it will
forward across CCIS.
Interactions 
1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T
ANSWER - CCIS are the same, only one key needs to be assigned in AKYD. 
2. ACFO is applicable to DID, DIT, and TIE Line calls only.
3. A non-controlling UCD station is allowed to activate CALL FORWARDING-DON’T ANSWER - CCIS.
When this station sets call forwarding, calls directed to this station will be forwarded. The member station
is not removed from the UCD group under the conditions of the call forwarding feature used. When it is
the station’s turn to ring, that call is affected by CALL FORWARDING-DON’T ANSWER - CCIS.  
						

							NEAX2400 IMX Feature Programming Manual
Page 804ND-70184 (E), Issue 3
C-47 Call Forwarding - Don’t Answer - CCIS
Interactions (cont’d)
4. CALL FORWARDING-DON’T ANSWER - CCIS to an Attendant Console will not operate when the
system is in Night Mode. If ATTENDANT NIGHT TRANSFER [A-19] is provided, the call is forwarded
to the ATTENDANT NIGHT TRANSFER station. 
5. If the CALL FORWARDING-DON’T ANSWER - CCIS target station is a D
term which has activated DO
NOT DISTURB [D-21D], call forwarding is not activated. The forwarding station will ring beyond the
timer set in System Data 1, Index 145. 
6. When the CALL FORWARDING-DON’T ANSWER - CCIS feature is set from Station A to Station B,
and if Station A is idle and Station B is busy, Station A will ring beyond the timer set in System Data 1,
Index 145.
7. When a call is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL
RECORDING [S-10]. 
Programming
STEP 1:ASYD - System Data 1, Index 5, Bit 0. Access codes for CALL FORWARDING-BUSY LINE - CCIS
and CALL FORWARDING-DON’T ANSWER - CCIS are same or separate? 0/1: Same/Separate. 
System Data 1, Index 69, Bit 2. Is there a short tone to alert person receiving the call that this is a
CALL FORWARDING-DON’T ANSWER - CCIS call? 0/1: No/Yes. 
System Data 1, Index 139. Assign the No Answer time for station-to-station, DID, and TIE Line calls.
For 30 seconds, assign 00H (RAM data is 3FH).
System Data 1, Index 141. Assign the No Answer timer for incoming calls via the Attendant Console.
It will then be forwarded to the next station according to System Data 1, Index 145 timer. For 10
seconds, assign 00H (RAM data is 35H). 
System Data 1, Index 145. Assign the time an incoming call via the Attendant Console will ring at the
CALL FORWARD-DON’T ANSWER - CCIS station before recalling to the Attendant Console. For
30 seconds, assign 00H (RAM data is 9FH). 
System Data 2, Index 6, Bit 7. Enable CALL FORWARDING-DON’T ANSWER - CCIS via
Attendant Console Transfer.
STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
and Busy (B). Assign NND in accordance with a predetermined numbering plan.
STEP 3:ASPA - Assign an access code to CALL FORWARDING-DON’T ANSWER - CCIS entry, SID = 12,
and to CALL FORWARDING-DON’T ANSWER - CCIS cancel SID = 13. Assign Connection Status
Index (CI) for Normal (N) service. 
STEP 4:ASFC - Assign a Service Feature Class that allow SFI = 8 to the stations receiving CALL
FORWARDING-DON’T ANSWER - CCIS. 
STEP 5:AKYD - For D
term sets, CALL FORWARDING-DON’T ANSWER - CCIS may be assigned to a
programmable line/feature key. Assign Type:Function:CALL FORWARD-DON’T ANSWER [22].
STEP 6:ADSL - Assign FDN key; Assign SN=1 (Originating; DT Connection) and FKY=22 (Call Forwarding
- Don’t Answer).
This command is used for assigning a function to each soft key.
STEP 7:AT N R - Allow tenant-to-tenant connection for Inter- and Intra-tenant connections. Assign Tenant
Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign Inter-and Intra-
Tenant connection via the Attendant Console, TRI = 3.
STEP 8:ACFO - For tenant-wide CALL FORWARDING-DON’T ANSWER - CCIS, assign CF = 2 for a
destination (CFI) of either the Attendant Console or a station. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 805
Call Forwarding - Intercept - CCIS C-48
C-48  Call Forwarding - Intercept - CCIS
General Description
This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and routed to a recorded
announcement. This announcement will inform the caller that an inoperative number was dialed and will give the
Listed Directory Number for information. 
Operating Procedure
This feature is set in system programming and no manual operation is required.
Service Conditions 
1. This feature requires an announcement trunk and an announcement machine at each node. 
2. Only one call at a time can be connected to each announcement trunk. If a second call arrives while the
first call is being processed, the caller will receive ringback tone until the trunk becomes idle. This is when
AAED - M = 1.
3. If disconnect timing is programmed in System Data and the calling party forgets to hang up, the system
will automatically disconnect from the call after 30 seconds. If no disconnect timing is programmed, the
calling party will control disconnect.
4. This feature is provided on a per-tenant basis. 
5. Calls to restricted numbers will receive reorder tone.
6. Only one common message can be provided for all intercept conditions. 
7. The following call conditions are routed to CALL FORWARDING-INTERCEPT - CCIS:
 Vacant level
 Unassigned telephone number 
Interactions 
1. The trunk number will only be required when a multiple connection is assigned.
2. The COT trunk circuit is used to interface a customer-provided announcement machine. 
3. The Digital Announcement Trunk (DAT) card may be used for announcements instead of an external
announcement machine. In this case, the COT card is not required.
4. The type of connection to the announcement machine depends on whether the machine provides a battery
reversal at the end of the message. Battery reversal allows for the recycling of the message so that a calling
station will always be connected to the beginning of the message. Therefore, the calling party will continue
to hear ringback tone until connected to the beginning of the announcement.
5. See ANNOUNCEMENT SERVICE [A-15].
Programming
STEP 1:ARTD - Assign the announcement route as shown below:
RT: 1
1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :1 7-L/T :1
8-RLP:215-LSG:444-PRV:1
STEP 2:AT R K - Assign the LEN, Announcement Trunk Route Number (1-255), Trunk Number (1-255), and
Tenant Number (1-15). 
						

							NEAX2400 IMX Feature Programming Manual
Page 806ND-70184 (E), Issue 3
C-48 Call Forwarding - Intercept - CCIS
Programming (cont’d)
STEP 3:MBTK - Assign the Make Idle status to the Announcement Trunk. 
Note:
If supervision is required, use the first two circuits of the COT card. Move the switch on the COT card to PGT. 
STEP 4:ARRC - If TIE Line or REMOTE ACCESS TO PBX [R-2] connection to the Announcement Service
Trunk is required, allow trunk-to-trunk connection using ARI-D-RES, Direct Connection.
STEP 5:AAED - Used to assign Announcement equipment. 
DEAD LEVEL
Assign: 
TN: Tenant Number; 
EQP: (Announcement Equipment Number) = 0 (Dead Level). Example: If level 6 is not assigned,
an announcement is heard instead of reorder tone.
RT, TK: Route & Trunk number of the trunk connected to the announcement equipment:
C: Duration of Connection, 0/1: Disconnection occurs in 30 seconds / the connection is held
until the station releases. See the requirements of the announcement equipment. 
R: Sending RBT, 0/1: Sending RBT/Not sending RBT. Normally assign data “0”.
A: Answer Signal Sending, 0/1: No answer from Incoming trunk/Answer from Incoming trunk.
Normally assign data “0”. No answer signal is sent to the CO. Therefore calling party will
not be billed for the call.
M: Multiple Connection 0/1: Single Connection/Multiple Connection. See the requirements of
the announcement equipment.
UNUSED NUMBER 
Assign: 
TN: Tenant Number;
EQP: (Announcement Equipment Number) = 1 (Unused Number).
Example: If ext.-7836 is not in the system, the announcement is heard instead of reorder
tone. 
RT, TK: Route & Trunk number of the trunk connected to the announcement equipment: 
C: Duration of Connection, 0/1: Disconnection occurs in 30 seconds/the connection is held
until the station releases. See the requirements of the announcement equipment. 
R: Sending RBT, 0/1: Sending RBT/Not sending RBT. Normally assign data “0”.
A: Answer Signal Sending, 0/1: No answer from Incoming trunk/Answer from Incoming trunk.
Normally assign data “0”. No answer signal is sent to the CO. Therefore calling party will
not be billed for the call.
M: Multiple Connection 0/1: Single Connection/Multiple Connection. See the requirements of
the announcement equipment.
STEP 6:ACFR - Assignment of Call Forwarding Restriction. Upon determining which types of Call Class
Indexes (CCI) will be answered via CALL FORWARDING-INTERCEPT - CCIS (i.e., CCSA and
DID calls), allow those CCIs a Transfer Service Feature Index of 1, Call Forward-All Calls, Don’t
Answer, Busy.
STEP 7:ARSC - Assign RSC 0 for the Attendant. Allow stations to access the announcement trunks.
COT CardCKT 0
CKT 1
Ring, not used Voice Tip
Voice
Supervisory Ground