NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 17 Automatic Recall - DtermA-8D A-8D Automatic Recall - Dterm General Description This feature works as a timed reminder. When a Dterm handled call remains on hold (EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D]) or during an unattended transfer for a variable, programmable period of time, the D term is automatically alerted. Operating Procedure No manual operation is required. Service Conditions 1. AUTOMATIC RECALL - Dterm timing is default in System Data at 30 seconds. See VARIABLE TIMING PARAMETERS [V-1] for other selectable timing choices. 2. If the D term reenters a held or transferred call, timing is reset when the call is returned to a RECALL position. 3. When a held call returns to the D term, a continuous ring of 0.5 seconds ON, 0.5 seconds OFF, and an LED flashing at 240 IPM occurs until the call is retrieved. The upper LCD goes blank during recall. The signal occurs whether the D term is on-hook or off-hook. 4. When an unattended transfer returns to the originator of the transfer, the D term will ring normally for 30 seconds (VARIABLE TIMING PARAMETERS [V-1]), if the release signal is not provided from the distant end. The LCD displays: Transferred Transferring Station Station/Trunk Note: When the telephone number of the transferred/transferring station exceeds 8 digits, the last 8 digits are displayed. However, a maximum of 16 digits transferring telephone number can be displayed on the middle line of LCD depending on the System Data. 5. When a Dterm holds a call by NON-EXCLUSIVE HOLD [N-7D] during a THREE-WAY CALL [T-2D], the AUTOMATIC RECALL - Dterm feature cannot be activated. Programming ASYD - System Data 1, Index 144. Recall timing of calls placed on EXCLUSIVE HOLD [E-4D] and NON-EXCLUSIVE HOLD [N-7D]. For normal operation of 30 seconds, leave as data 00H. (RAM data is 3FH) System Data 1, Index 140. Recall timing of station transfers. System Data 2, Index 12, Bit 0 - Ringer for NON-EXCLUSIVE, Bit 1 - Ringer for EXCLUSIVE 0 = Required 1 = Not RequiredRECALL XXXX XXXX (Time Display)
NEAX2400 IMX Feature Programming Manual Page 18ND-70184 (E), Issue 3 A-15 Announcement Service A-15 Announcement Service General Description This feature allows a user to hear a prearranged announcement when the user dials a predetermined access code. Operating Procedure 1. Lift the handset; receive dial tone. 2. Dial the announcement trunk access code. 3. Listen to the message from the announcement machine. Service Conditions 1. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E&M trunk (TLT) and an announcement machine. b.) Digital Announcement Trunk (DAT). 2. The following connections are available: a.) multi connection: many users or tie line trunks can connect to one announcement trunk at the same time. b.) single connection: at any given time, only one station/trunk can connect to one announcement trunk. 3. This feature is also available for tie line trunk access to announcement trunk. 4. This connection can be continuous until a user hangs up or it can be disconnected after 30 seconds. This function can be selected on a per announcement trunk basis. 5. Before connection to the announcement machine is made, the system can be programmed to send ringback tone. 6. When this feature is activated from a tie line, an answer supervision signal will be sent to the far end PBX. 7. ANNOUNCEMENT SERVICE can be provided for a maximum of 127 trunks, which include the announcement trunks for CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]. 8. This feature is available from the Attendant Console. The Attendant dials the announcement trunk access code and listens to a message from the announcement machine. 9. ANNOUNCEMENT SERVICE is provided to FCCS nodes that have no announcement trunk in the remote node. Interactions 1. Each route connected to an announcement machine is also an EQP. The same route can be assigned as different EQP’s. However, it is best to separate EQP functions by route. 2. 8TLT, 16 COT, or 4DAT cards may be used. Programming STEP 1:ANPD - Reserve a number level for trunk access. Assign for Connection Indexes Normal (N) and Hooking (H). Assign for NND values in accordance with a predetermined numbering plan. STEP 2:ASPA - Assign an access code to the announcement trunk. Assign SRV=ANNC (Announcement Service). The EQP number assignment should be as assigned in the AAED command. TYPE =? 0/1.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 19 Announcement Service A-15 Programming (cont’d) STEP 3:ARTD - Assign the announcement route as shown below. Be sure to provide privacy by programming CDN 44:PRV as data “1”. RT: 1 1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :1 7-L/T :1 8-RLP :2 15-LSG :4 STEP 4:ARSC - Assign a Route Restriction Class (RSC) to the station that allows access to the Announcement route. Assign RSC 0 to the Attendant, and allow that RSC access to the Announcement route. STEP 5:AT R K - Assign the LEN Number, Announcement Trunk Route Number. Assign one or more trunks to a specific route used to connect to an announcement machine. STEP 6:MBTK - Assign the Make Idle status to the announcement trunk. STEP 7:ARRC - If TIE Line, DID, or REMOTE ACCESS TO PBX [R-2] connection to the Announcement Service trunk is required, allow trunk-to-trunk connection using ARI-D-RES=1 (Direct Connection is allowed.) STEP 8:AAED - This command is used to assign announcement equipment. Dead Level: Assign: TN: Tenant Number EQP: (Announcement Equipment Number) = 0 (Dead Level). For example, level 8 is not assigned an announcement is returned rather than a reorder tone. RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. Unused Number: Assign: TN: Tenant Number EQP: 1 (Unused Number). For example: EXT-7836 is not in the system. An Announcement is returned rather than a reorder tone. RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. Announcement Service: Assign: TN: Tenant Number EQP: = 2 - 15 RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. C: Duration of Connection, 0/1:Disconnection occurs in 30 seconds / Connection is held until the station releases. See the requirements of the application for the announcement equipment. For Dead Level applications, data 0 is assigned. R: Sending RBT 0/1: sending RBT/not sending RBT. A: Answer Signal Sending, 0/1: no answer from Incoming trunk/Answer from Incoming trunk. Normally assign data “1”. M: Multiple Connection 0/1: Single Connection/Multiple Connection. Assign usually for single connection.
NEAX2400 IMX Feature Programming Manual Page 20ND-70184 (E), Issue 3 A-15 Announcement Service FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ALRTN - This data must be assigned to the NCN. Assign the logical route number to the physical route. STEP 2:AAEDN - This data must be assigned to the NCN. Assign the announcement equipment data. UGN: User Group Number EQP: Announcement Equipment Number 0 = Dead Level 1 = Unused Number 2-15 = Announcement service C: Duration of Connection 0 = Disconnection occurs in 30 seconds 1 = Connection is held until the station releases. See the requirements of the application for the announcement equipment. For Dead level applications, data 0 is assigned. R: Sending RBT 0/1 = Yes/No A: Answer Signal Sending (Answer from the incoming trunk) 0 = No/Yes Normally assign data “1”. M: Multiple Connection 0/1 = Single Connection/Multiple Connection LGRT: Logical Route TK: Trunk Number *Not necessary for “M = 1” STEP 3:ARRCN - This data must be assigned to the NCN. Release the restriction between the terminating trunk and the announcement trunk. STEP 4:ARSCN - This data must be assigned to the NCN. Release the restriction between the announcement trunk and the station. Note: The current command data shown is set to all nodes using the service: ASTD, ARTD, ATRK, MBTK
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 21 Alternate Routing A-16 A-16 Alternate Routing General Description This feature automatically routes outgoing on or off-net calls over alternate facilities when the first-choice trunk group is busy. The user selects the first-choice route by dialing the corresponding access code, and the equipment then routes the call through alternate trunk groups only if the first is busy. The NEAX2400 IMX will also add or delete digits, when necessary, to complete the call to the desired station. Operating Procedure No manual operation is required. Service Conditions 1. No indication is provided to a user as to whether the call is routed over first-choice or subsequent choice facilities. 2. STATION MESSAGE DETAIL RECORDING [S-10] may be used in conjunction with this feature. 3. The same route can be included in two or more alternative groups. 4. The total number of routes that can be included in a single route advance group is 15. 5. The total number of routes that can be contained in the system is 255. 6. The same route can be included in two or more alternative groups. 7. The maximum number of trunks to be included in a route is 255. 8. ALTERNATE ROUTING [A-16] occurs only when the dialed code accesses the first-choice trunk group in the ALTERNATE ROUTING list. 9. The outgoing call to the trunk belonging to the different node in the FCCS network is available. For more detailed information, see the NEAX2400 IMX Fusion Network System Manual. Interactions 1. ALTERNATE ROUTING may be affected by TOLL RESTRICTION -3/6 DIGIT [T-7]. For example, two routes of WATS provide the same service but for two separate Route Restriction Classes. Stations of one RSC will be allowed to advance to the second WATS route while the other RSC will not. 2. If LEAST-COST ROUTING [L-5] is used, ALTERNATE ROUTING is not used. However, they may be made available in the same system. 3. ALTERNATE ROUTING provides for no digit translation, therefore, only routes of the same type may be used. Keep this in mind when coordinating Route Advance groups consisting of DDD and FX routes. Programming STEP 1:ANPD - Reserve a number level for trunk access. Assign for Connection Indexes Normal (N) and Hooking (H). Assign NND values in accordance with a predetermined numbering plan. STEP 2:ASPA - SRV = OGCA (Outgoing Call Advance), assign access code, count number of Routes in a Route Advance Group, and the Route Numbers in the group. STEP 3:ARSC - A station must be assigned an RSC that will allow access to the routes in the ALTERNATE ROUTING Route Advance Group. STEP 4:AMND - must be assigned for the number of digits dialed.
NEAX2400 IMX Feature Programming Manual Page 22ND-70184 (E), Issue 3 A-16 Alternate Routing FCCS Programming Refer to the NEAX2400 IMX Fusion Network System Manual.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 23 Audible Indication Control A-17 A-17 Audible Indication Control General Description This feature allows the Attendant to adjust the audible indications provided to the ATTENDANT CONSOLE [A-3]. Operating Procedure The Attendant Console is equipped with a volume control that can raise or lower the internal speaker level. The volume control is located on the left side of the Attendant Console. The audible indication may also be turned off when required. Service Conditions Each Attendant Console can adjust the audible indications to the ambient noise level, or completely disable this feature where necessary. Programming No programming is required.
NEAX2400 IMX Feature Programming Manual Page 24ND-70184 (E), Issue 3 A-18 Account Code A-18 Account Code General Description This feature is an adjunct to STATION MESSAGE DETAIL RECORDING [S-10], which provides a user with the capability to enter a cost-accounting or client-billing code (up to 10 digits) into the system before dialing a long distance number. Operating Procedure To enter an ACCOUNT CODE: 1. Lift the handset; receive dial tone. 2. Dial the feature access code; receive service set tone. 3. Dial the ACCOUNT CODE (up to 10 digits). 4. Receive dial tone and dial the called number. Note: Feature access code - Access code for ACCOUNT CODE entry will be a maximum of 3 digits. To enter an ACCOUNT CODE after an AUTHORIZATION CODE [A-20]: 1. Lift the handset; receive dial tone. 2. Dial the feature access code for AUTHORIZATION CODE and receive service set tone. 3. Dial the AUTHORIZATION CODE (up to 10 digits) and receive second service set tone. 4. Dial the ACCOUNT CODE and receive dial tone. 5. Dial the called number. Service Conditions 1. The maximum number of digits for an ACCOUNT CODE is 10. There is no limitation to the number of account codes used per system. Note: Service set tone after the feature access code can be eliminated by System Data. System Data is common for ACCOUNT CODE, AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7]. 2. A user can enter an ACCOUNT CODE of fewer digits than the maximum length defined and indicate the end of entry by pressing the # key. 3. The user may decide if ACCOUNT CODE follows the AUTHORIZATION CODE (per tenant basis). 4. ACCOUNT CODE dialing is also effective while in CONSULTATION HOLD [C-17]. A special dial tone is received after entering the ACCOUNT CODE. 5. Stations are assigned this feature via Class of Service. 6. ACCOUNT CODES can be output in the SMDR record for calls handled with OUTGOING TRUNK QUEUING [O-2] and OFF-HOOK QUEUING [O-7]. Interactions 1. If FORCED ACCOUNT CODES [F-7] are used, ACCOUNT CODES, by definition, are not. 2. ACCOUNT CODE is also effective while in CONSULTATION HOLD [C-17]. A special dial tone is received after the ACCOUNT CODE. 3. When using this feature on a single-line telephone or D term, the user can use the SPEED CALLING- SYSTEM, GROUP, INDIVIDUAL or SPEED CALLING-ONE TOUCH (Dterm) to complete the call. 4. ACCOUNT CODES cannot be entered by a station upon answering an incoming trunk call. The ACCOUNT CODE can be entered by the Attendant Console before extending the call to a station.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 25 Account Code A-18 Interactions (cont’d) 5. The access code for ACCOUNT CODES is restricted to a maximum of three digits. 6. STATION MESSAGE DETAIL RECORDING [S-10] Split Billing (System Data Option): On transferred calls, or incoming calls via the Attendant Console, the ACCOUNT CODE will be recorded in all the call records. 7. When OUTGOING TRUNK QUEUING [O-2] is initiated, the ACCOUNT CODE will be recorded when the call is completed. 8. When a D term user initiates the LAST NUMBER DIALED [L-6D] feature, the ACCOUNT CODE will be recorded, if previously dialed. Programming STEP 1:ASYD - System Data 1, Index 43, bit 2. Is service set tone sent after the ASPA access code for ACCOUNT CODE? 0/1: No/Yes. Assign data “1”. System Data 2, Index 3, bit 4. Is ACCOUNT CODE used with Authorization Code? 0/1: No/Yes. System Data 1, Index 93, bit 6 = 0. STEP 2:ANPD - Reserve a number level for service feature access. Assign Connection Index, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any service feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - For SRV = SSC (Service Code) SID = 41, assign the access code. Assign the number of digits in the ASPA service feature access code plus the number of digits that will appear in the ACCOUNT CODE for the NND parameter. When ACCOUNT CODE operates with AUTHORIZATION CODE [A-20], the above assignment is omitted. In ASPA, assign for SRV = SSC (Service Code), SID = 42. The NND value will include the number of digits in the ASPA service feature access code plus the number of digits that appear in the ACCOUNT CODE. For example: 45 - 511234 - 617- 555 - 2323 2 + 6 = 8 ACC + ACCT CODE = NND For example: 44 - 623423 - 511234 - 617 - 555 - 2323 2 + 0 + 6 = 8 ACC + AUTH CODE + ACCT CODE = NND STEP 4:ASFC - For stations to use ACCOUNT CODE, assign a Class of Service that allows SFI27. STEP 5:AMND - If Authorization Codes are used with ACCOUNT CODES, then for Tenant 0, assign the Destination Code (DC) as the first digit of all Authorization Codes and the Maximum Necessary Digits (MND) of the Authorization Codes. For the above example, a DC of six is assigned with an MND of six. STEP 6:AATC - Assign when Authorization Code is used.
NEAX2400 IMX Feature Programming Manual Page 26ND-70184 (E), Issue 3 A-18 Account Code FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ANPDL - Reserve a number level for service feature access. Assign Connection Index, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any service feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - For SRV = SSC (Service Code) SID = 41, assign the access code. Assign the number of digits in the ASPAL service feature access code plus the number of digits that will appear in the ACCOUNT CODE for the NND parameter. When ACCOUNT CODE operates with AUTHORIZATION CODE [A-20], the above assignment is omitted. In ASPAL, assign for SRV = SSC (Service Code), SID = 42. The NND value will include the number of digits in the ASPAL service feature access code plus the number of digits that appear in the ACCOUNT CODE. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.