NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 397 Intermediate Station Number Display - DtermI-10D I-10D Intermediate Station Number Display - Dterm General Description This feature provides an LCD display to the called and calling Dterm station when an intermediate station has been involved in call processing. Operating Procedure No manual operation is required. Service Conditions 1. For a transferred call, the LCD displays: Note: When the telephone number of the intermediate or calling/called station exceeds 8 digits, last 8 digits are displayed. However, a maximum of 16-digit calling/called telephone number can be displayed on the middle line of the LCD depending on the System Data. 2. The LCD will display one of the features being used. TRANSFER - Call Transfer [C-11] PICKUP - Call Pickup [C-7] CF ALL - Call Forwarding - All Calls [C-5] CF BUSY - Call Forwarding - Busy Line [C-2] CF NANS - Call Forwarding - Dont Answer [C-3] HUNTING - Station Hunting [S-7, 8, 9] 3. The INTERMEDIATE STATION NUMBER DISPLAY will not be displayed if a call is announced in CALL TRANSFER - ALL CALLS [C-11]. 4. For the FCCS network, when a telephone number has been assigned for a station, it is displayed on the D term LCD. However, if a telephone number is 7 digits or more, the Physical Station Number is displayed. Interactions ASYD - System Data 1, Index 78, Bit 0 & 1 - These two Bits will enable all displays on the 16-button Dterm instrument. Programming ASYD - System Data 1, Index 78, Bits 0 & 1. Assign both as data “1”. FCCS Programming No unique programming is required for the FCCS network.TRANSFER (Time Display)XXXX Calling/Called Station XXXX Intermediate Station
NEAX2400 IMX Feature Programming Manual Page 398ND-70184 (E), Issue 3 I-11 Inter-Office Off-Hook Queuing I-11 Inter-Office Off-Hook Queuing General Description This feature can be employed in a Main-Satellite configuration to allow a Satellite user to queue for LEAST COST ROUTING - 3/6-DIGIT [L-5] at the Main location. This feature can also be used when all outgoing facilities are concentrated at the Main location. Operating Procedure Operation at the Main location: 1. The Main location receives dialed digits from the Satellite location via a TANDEM TIE TRUNK [T-1]. 2. The Main location determines that no trunks are available and places the call in an available hold on queue slot. 3. The Main location returns service set tone to the Satellite caller. 4. The Satellite caller remains off-hook, and waits for the call to be completed. 5. If there are no hold on queue slots available, the Main location will return reorder tone to the Satellite caller. 6. If the Satellite caller goes on-hook (TANDEM TIE TRUNK [T-1] releases) while in queue, the assigned hold on queue slot is cleared. Service Conditions 1. This feature is usually used in conjunction with LEAST COST ROUTING - 3/6-DIGIT [L-5]. 2. The maximum queuing slots per system are: 64 calls for 1 IMG system 256 for 4 IMG/IMX-U system The queue slots are commonly used by OFF-HOOK QUEUING [O-7], INTER-OFFICE OFF-HOOK QUEUING [I-11], and OUTGOING TRUNK QUEUING [O-2, 2D, 16]. 3. If the incoming tie trunk is a second dial tone signal trunk, the caller will hear service set tone while waiting in queue for a maximum of 3 minutes. After this period, the trunk will automatically be released. 4. When a trunk becomes available, the dialed number is automatically sent to the connecting Central Office. 5. If all OFF-HOOK QUEUING [O-7] slots are in use, reorder tone (fast busy tone) will be sent to the Satellite office. 6. This feature can also be activated when using a trunk in the remote node via FCCS link. Node A Node BFCCS linkBusy Busy Busy Example : Node A and Node B are in a FCCS network. Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. The call can be in the queue using this feature. TK TKTK
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 399 Inter-Office Off-Hook Queuing I-11 Service Conditions (cont’d) 7. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data will be cleared by the system initialization of the NCN. 8. When the access to the NCN is impossible (system down or the cable disconnection or trouble has occurred), the user cannot set or cancel OGQ data. After dialing the access code or pressing the feature keys for set/cancel OGQ, the user hears the reorder tone. 9. When the trunk becomes idle status after the NCN is recovered, and the call in the queue will be called back, if data has not been cleared. If data has been cleared, the call is cancelled automatically. 10. A maximum of 1024 stations/system may utilize OFF-HOOK QUEUING [O-7] and OUTGOING TRUNK QUEUING [O-2] simultaneously in an FCCS network. Interactions 1. This feature is a combination of other features. See TRUNK-TO-TRUNK CONNECTION [T-10], TANDEM SWITCHING OF TIE TRUNKS-2/4 WIRE [T-1], OFF-HOOK QUEUING [O-7], OUTGOING TRUNK QUEUING [O-2] and LEAST-COST ROUTING 3/6 DIGIT [L-5]. 2. Calls in queue are served on a first in/first out basis. All routes share a common queue. 3. This feature is used with LEAST-COST ROUTING-3/6 DIGIT [L-5]. It is not used with ALTERNATE ROUTING [A-16], or MISCELLANEOUS TRUNK ACCESS [M-2]. Programming STEP 1:ASYD - System Data 1, Index 42, bit 7. This bit must be assigned as data “0”, continuous service set tone. STEP 2:ARTD - Assign the incoming TIE Line route as follows: 2 & 4 WIRE E + M: RT: 2 1-OSGS :2 2-ONSG :3 3-ISGS :2 4-INSG :3 5-TF :3 6-TCL :4 7-L/T :1 8-RLP :2 15-LSG :5 41-TDMQ :1 LCR(S) FLAG ROUTE: RT: 3 1 6-TCL :1 7-L/T :1 8-RLP :2 9-TQ :1 10-SMDR :1 13-AC :1 41-TDMQ :1 STEP 3:ARRC - Allow trunk-to-trunk connection between the incoming TIE route and the outgoing route in which INTER-OFFICE OFF-HOOK QUEUING will apply. Also allow trunk-to-trunk connection between the incoming TIE route and the LCR (S) flag route. Assign both of these for ARI-D-RES. The outgoing route and the LCR(S) flag route must be programmed to allow OUTGOING TRUNK QUEUING [O-2]. Ensure that CDN 9:TQ, Trunk Queuing = 1 is set by ARTD for that outgoing route.
NEAX2400 IMX Feature Programming Manual Page 400ND-70184 (E), Issue 3 I-11 Inter-Office Off-Hook Queuing FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ASYDN - This data must be assigned to the NCN. System Data 1, Index 41: Designate the Trunk Queuing Override Timer Index 68, b3: Enables automatic cancel timer 0/1 = -/Automatic cancel timer is Available Index 159: Designate Automatic Cancel Timer STEP 2:ASPAN - These data must be assigned to the NCN. TN: Tenant Number ACC: Access number CI: B = Busy (for Entry), N = Normal (for Cancel) SRV: SSC SID: 19 = OG Queuing-Entry CI: N = Normal SID: 20 = OG Queuing-Cancel Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: The current data should also be set in addition the above-mentioned command: The command to be set to the node that accommodates the trunk: ARTD The command to be set to all the nodes: ASFC, AKYD
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 401 Immediate Ringback Tone I-20 I-20 Immediate Ringback Tone General Description IMMEDIATE RINGBACK TONE will be heard by the caller immediately upon determination by the system that the called station is idle. IMMEDIATE RINGBACK TONE is connected, even if the call occurs during the OFF portion of the ringing cycle. Operating Procedure When a station calls another station or Attendant: 1. The station goes off hook, hears dial tone, and dials the desired station or Attendant. 2. IMMEDIATE RINGBACK TONE is returned. When an Attendant calls another station or Attendant: 1. The Attendant presses an idle loop key and dials the desired station or Attendant. 2. IMMEDIATE RINGBACK TONE is returned. When a trunk is connected to a station or Attendant: 1. The calling party will hear IMMEDIATE RINGBACK TONE when the source of the ringback tone is the NEAX2400 IMX, as is the case on DID and TIE Line calls. Service Conditions The initial ringback tone is a brief burst, after which the system resynchronizes the ringback tone with the ringing cycle. Programming ASYD - System Data 1, Index 27, Bit 7. Assign data “1”.
NEAX2400 IMX Feature Programming Manual Page 402ND-70184 (E), Issue 3 I-21 Internal Zone Paging I-21 Internal Zone Paging General Description This feature allows an individual to make a voice call through the Dterm speakers of the designated group by dialing the INTERNAL ZONE PAGING access code or pressing the INTERNAL ZONE PAGING key on the Dterm. Operating Procedure Voice Call by Internal Zone Paging (Single) To originate: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Dial the access code or press the feature key for INTERNAL ZONE PAGING [I-21]; receive special dial tone. 3. Dial the desired group number (01-99) of INTERNAL ZONE PAGING [I-21]. 4. Announce the call over the built-in speakers on the D terms in the INTERNAL ZONE PAGING [I-21] group. To answer: When using the Prime Line: (Note) 1.(Series 7400 software enhancement) Press the Prime Line key or lift the handset on the called party Dterm. 2. The call is connected to your station. (Series 7400 software enhancement) When using the Off-Hook key: (Note) 1. Lift the handset. 2. The call is connected to your station. Note: Using Prime Line or off-hook to answer is selected by system data; press Prime Line key after off-hook/press off-hook. When using CALL PICKUP-DIRECT [C-30]: 1. Lift the handset; receive dial tone. 2. Dial the access code for CALL PICKUP-DIRECT [C-30]; receive second dial tone. 3. Dial the desired telephone number in the INTERNAL ZONE PAGING [I-21] group. 4. The call is connected to your station. When using CALL PICKUP-GROUP [C-7]: 1. Lift the handset; receive dial tone. 2. Dial the access code or press the feature key for CALL PICKUP-GROUP [C-7]. 3. The call is connected to your station. Voice Call by Internal Zone Paging (Station Hold) To originate: 1. Receive a call. 2. Perform a switch hook flash; receive special dial tone. 3. Dial the access code or press the feature key for INTERNAL ZONE PAGING; receive second dial tone. 4. Dial the desired group number (01-99) of INTERNAL ZONE PAGING. 5. Announce the call over the built-in speakers on the D terms in the INTERNAL ZONE PAGING group. To answer: When using the Prime Line: (Note) 1.(Series 7400 software enhancement) Press the Prime Line key for the INTERNAL ZONE PAGING call before or after lifting the handset, or press the SPEAKER key.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 403 Internal Zone Paging I-21 Operating Procedure (cont’d) 2. The call is connected to your station. 3. The calling station goes On-Hook. 4. The connection is established between your station and the forwarded party. (Series 7400 software enhancement) When using the Off-Hook key: (Note) 1. Lift the handset. 2. The call is connected to your station. 3. The calling station goes On-Hook. 4. The connection is established between your station and the forwarded party. Note: Using Prime Line or off-hook to answer is selected by system data; Press Prime Line key after off-hook/press off-hook. Voice Call by Internal Zone Paging (Trunk-Hold) To originate: 1. Receive a call. 2. Perform the switch hook flash; receive special dial tone. 3. Dial the access code or press the feature key for INTERNAL ZONE PAGING; receive second dial tone. 4. Dial the desired group number (01-99) of INTERNAL ZONE PAGING. 5. Announce the call over the built-in speakers on the D terms in the INTERNAL ZONE PAGING group. To answer: When using the Prime Line: (Note) 1.(Series 7400 software enhancement) Press the Prime Line key for the INTERNAL ZONE PAGING call before or after lifting the handset. 2. The call is connected to your station. 3. The calling station goes On-Hook. 4. The connection is established between your station and the forwarded party. (Series 7400 software enhancement) When using the Off-Hook key: (Note) 1. Lift the handset. 2. The call is connected to your station. 3. The calling station goes On-Hook. 4. The connection is established between your station and the forwarded party. Note: Using Prime Line or off-hook to answer is selected by system data; press Prime Line key after off-hook/press off-hook. When using CALL PICKUP-DIRECT [C-30]: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Dial the access code for CALL PICKUP-DIRECT [C-30]; receive second dial tone. 3. Dial the desired telephone number in the INTERNAL ZONE PAGING [I-21] group. 4. The call is connected to your station. 5. The calling station goes on-Hook. 6. The connection is established between your station and the forwarded party. When using CALL PICKUP-GROUP [C-7]: 1. Lift the handset; receive dial tone. 2. Dial the access code or press the feature key for CALL PICKUP-GROUP [C-7]. 3. The call is connected to your station. 4. The calling station goes On-Hook. 5. The connection is established between called station and forwarded party.
NEAX2400 IMX Feature Programming Manual Page 404ND-70184 (E), Issue 3 I-21 Internal Zone Paging Service Conditions 1. The number of Internal Zone Paging groups is a maximum of 99 groups for each tenant. 2. Each D term can be a member of multiple Internal Zone Paging groups. 3. A maximum of 255 groups per system can be simultaneously paged using this feature. 4. This feature is activated to idle stations in an Internal Zone Paging group. 5. When all INTERNAL ZONE PAGING groups are busy, busy tone is sent. 6. This feature is not available from the Attendant Console, Central Office or Tie Line. 7. If all D terms in the designated group are unavailable, a busy tone will be sent. 8. When originating a call (or answering an incoming call) from a multi (sub) line on the D term called by INTERNAL ZONE PAGING, the voice call to the prime line stops and becomes idle, and the path on the multi line is established. Even if the call is completed, the voice call is not established again. 9. When a user cancels this feature with a held call, the user is recalled. 10. (Series 7400 software enhancement) A maximum number of 24 Dterms can be set this feature in a group. 11. (Series 7400 software enhancement) A maximum of four stations is allowed INTERNAL ZONE PAGING in a Group of LEN(Level0-Level7). 12. (Series 7400 software enhancement) If a station in the paged group is busy when the INTERNAL ZONE PAGING call is originated, the station is not called/recalled even if the station becomes idle later. 13. (Series 7400 software enhancement) After a station in the paged group answers the INTERNAL ZONE PAGING call, ringing at the other member stations stop and two-way conversation starts. 14. (Series 7400 software enhancement) While member stations are paged by INTERNAL ZONE PAGING call, the prime lines of stations in the group are busy status. Thus, the stations can not take another call from station, tie line, C.O. line or Attendant Console during paging. 15. (Series 7400 software enhancement) When a prime line of a station in the paged group is a sub line of another Dterm, the sub line assigned to another Dterm cannot be affected by the INTERNAL ZONE PAGING call (the sub line key does not flash or light for INTERNAL ZONE PAGING call). Interactions When a station answers a voice call using this feature, the call becomes station-to-station connection status. Accordingly, various hooking services (such as CALL HOLD - CONFERENCE [C-146]) are available. Programming Refer to CALL PICKUP - DIRECT [C-30] AND CALL PICKUP - GROUP [C-7] when using those features with INTERNAL ZONE PAGING. STEP 1:ASYD - System Data 1, Index 31 (Mounting capacity of Common Memory) must be assigned as data “04” for the 4 IMG/IMX-U system. (Series 7400 software enhancement) System Data 1, Index 380, b4:0/1=Answer the INTERNAL ZONE PAGING call by Prime Line Key after off-hook/by going off-hook. STEP 2:ANPD - Reserve a number level for feature access. Assign for Normal (N) and Hooking (H) services. Assign NND according to the predetermined numbering plan. STEP 3:ASPA - Assign the access code for INTERNAL ZONE PAGING, SRV = SSCA (Service Code Appendix), SIDA = 98. Connection Status Indexes for Normal (N) and Hooking (H) services. STEP 4:AIZP - Assign INTERNAL ZONE PAGING group data. TN: Tenant number of calling party IZPG: INTERNAL ZONE PAGING group number IZPTN: Tenant number of IZPSTN
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 405 Internal Zone Paging I-21 Programming (cont’d) IZPSTN: Station number assigned to the INTERNAL ZONE PAGING group STEP 5:AKYD - For D term sets, INTERNAL ZONE PAGING can be activated using a programmable line/ feature key. Assign Type:Function:INTERNAL ZONE PAGING [85]. Assign Type:Function:ANSWER [28] for answering INTERNAL ZONE PAGING. STEP 6:ASFC - Assign a Service Feature Class that allows SFI = 134 to the stations that originate INTERNAL ZONE PAGING. Assign a Service Feature Class that allows SFI = 145 to the stations that answer to INTERNAL ZONE PAGING.
NEAX2400 IMX Feature Programming Manual Page 406ND-70184 (E), Issue 3 L-1 Lamp Check L-1 Lamp Check General Description This feature allows the Attendant, by pressing the LCHK key, to light all lamps and sound the ATTENDANT CONSOLE [A-3] buzzer. Operating Procedure 1. Attendant presses the Position Busy key; the LED lights. 2. Attendant simultaneously presses the HOLD, SRC and L3 keys. 3. All lamps will light. Service Conditions 1. Every lamp field, including the BUSY LAMP FIELD - FLEXIBLE [B-2], will be lit upon pressing of the three keys located on the ATTENDANT CONSOLE [A-3]. 2. The console lamp test displays the digit 8 in each field of the digital display. 3. When the keys are released, all lamps and digit display fields are immediately restored to normal. Programming No programming is required.