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NEC Neax 2400 Imx Feature Programming Manual

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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 807
Call Forwarding - Override - CCIS C-49
C-49 Call Forwarding - Override - CCIS 
General Description
This feature allows a forwarded-to station (Station A) to ring the station (Station B), which has set CALL
FORWARDING - ALL CALLS - CCIS [C-45] to it. If the called station (Station B) has set CALL FORWARDING
- BUSY LINE - CCIS [C-46] to the calling station (Station A), the calling station will receive busy tone and can
activate CALL BACK - CCIS [C-44].
Operating Procedure
No manual operation is required.
Service Conditions
1. This service feature is allowed to all stations in the CCIS network, except the ATTENDANT CONSOLES
[A-3].
2. Any station that has set CALL FORWARDING - ALL CALLS [C-5] can activate any feature if the station
is allowed the feature in Class of Service.
Programming
No Programming Required. This is inherent to the system when CALL FORWARDING is
programmed.
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    							NEAX2400 IMX Feature Programming Manual
Page 808ND-70184 (E), Issue 3
C-50 Call Transfer - All Calls - CCIS
C-50  Call Transfer - All Calls - CCIS
General Description
This service feature allows Inter-Office CALL TRANSFER-ALL CALLS when the transferring station and the
transferred station respectively belong to a different PBX in the CCIS network.
Operating Procedure
1. Station A and C are in connection on a station-to-station call.
2. Station A switch hook flashes; receives special dial tone. Station C receives Hold Tone.
STN (c)
[Node C]
STN (a)
[Node A] [Node B]STN (b)
CCIS
STN (c)
[Node C]
STN (a)
[Node A]CCIS
[Node B]STN (b) Hold Tone
HT
SPDT
SPDT
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 809
Call Transfer - All Calls - CCIS C-50
Operating Procedure (cont’d)
3. Station A dials the number for B; receives ringback tone. Station B is rung. (Note 1)
Note 1:
The status of Station A can be restored to normal with a switch hook flash in one of the following cases:
When Station A has received busy tone.
When Station B is under a call restriction or when Station A cannot access Station B for some other reasons.
When Station B does not answer the call.
4. Station B answers the call (Note 2); Stations B and A are connected with each other. Station A tells Station
B that a call is being transferred to B.
Note 2:
 (i) If Station A hangs up before Station B answers the call; Station B is rung continuously; Station C receives ringback
tone.
(ii) Station B answers the call; Stations B and C are connected with each other.
Hold Tone
[Node C]
STN (a)
[Node A]CCIS
[Node B]STN (b) HT
RBT
RBTRG STN (c)
Hold Tone
[Node C]STN (c)
STN (a)
[Node A]CCIS
[Node B]STN (b) HT
RBT
[Node C]
RBT RGSTN (c)
STN (a)
[Node A]CCIS
[Node B]STN (b)
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    							NEAX2400 IMX Feature Programming Manual
Page 810ND-70184 (E), Issue 3
C-50 Call Transfer - All Calls - CCIS
Operating Procedure (cont’d)
5. Station A hangs up (Note 3); Stations B and C are connected with each other.
Note 3:
If Station A switch hook flashes instead of hanging up, a three-way connection is set up.
Service Conditions
1. When TRUNK-TO-TRUNK CONNECTION [T-10] is provided, an incoming or outgoing network or TIE
Line call may be transferred to an outgoing network trunk, provided that the trunk is ground-start. The user
who transfers the call gives line control to the two remaining parties upon hanging up. Therefore, if the
trunk is loop-start, CALL TRANSFER-ALL CALLS - CCIS from trunk-to-trunk will not function. 
STN (c)
[Node C]
STN (a)
[Node A]CCIS
[Node B]STN (b)
STN (c)
[Node C]
STN (a)
[Node A]CCIS
[Node B]STN (b)
STN (c)
[Node C]
STN (a)
[Node A]CCIS
[Node B]STN (b) DCFT
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 811
Call Transfer - All Calls - CCIS C-50
Service Conditions (cont’d)
2. The THREE-WAY CALLING [T-2] feature allows a maximum of three parties on one connection. The
three parties can be:
 Three stations,
 Two stations and one trunk, or 
 One station and two trunks.
3. The maximum number of simultaneous THREE-WAY CALLING [T-2] connections is dependent upon
the quantity of conference trunks (Route 909s) programmed in the system. 
4. Reorder tone is returned to the transferring station under the following conditions:
a.) The transferring station is restricted.
b.) The transferring station dials an unequipped number or the route is restricted.
c.) The transferring station dials an invalid first digit.
5. If a station is in an established THREE-WAY [T-2] conference, it cannot activate any features. If the
station switch hook flashes to activate a feature, the switch hook flash is ignored and the THREE-WAY
conference remains connected. 
6. The user who has transferred the call can hang up before the called party answers the call. The called party
will continue to ring and recall is not effected.
7. Outgoing calls with answer supervision may be transferred immediately after the call answered (no time
delay). 
8. Outgoing calls with no answer supervision can be transferred only after the time periods assigned in
ASYD, Indexes 156 or 157 have elapsed since the last digit was dialed. 
9. If a station is in CONSULTATION HOLD [C-58] or in an established THREE-WAY connection, any
attempt to override the connection using one of the following features will be denied:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] [A-45]
BOSS-SECRETARY OVERRIDE [B-5]
BUSY VERIFICATION [B-3] [B-9]
CALL WAITING-TERMINATING [C-12]
EXECUTIVE RIGHT-OF-WAY [E-1] [E-8]
10. A station engaged in either a SERIAL CALL - CCIS [S-52] or SUPERVISORY CALL - CCIS [S-73] is
not allowed CALL TRANSFER-ALL CALLS - CCIS. 
Interactions 
1. This feature is denied whenever the transferring station is engaged in any state other than a simple two-
party connection.
2. See TRUNK-TO-TRUNK CONNECTION [T-10] for additional programming if the call is to be
transferred off network.
3. Features that cannot be activated while a user has a party in CONSULTATION HOLD [C-58] are:
EXECUTIVE RIGHT-OF-WAY [E-1][E-8]
TRUNK ANSWER FROM ANY STATION (TAS) [T-8]
CALL BACK (Activate or Cancel) [C-1] [C-44]
CALL PICKUP-DIRECT  [C-30]
CALL FORWARDING (Activate or Cancel) [C-2,3,5] [C-45,46,47]
OUTGOING TRUNK QUEUING Cancel [O-2] [O-12]
SPEED CALLING-STATION Entry [S-21]
MESSAGE REMINDER [M-19D] [M-34]
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    							NEAX2400 IMX Feature Programming Manual
Page 812ND-70184 (E), Issue 3
C-50 Call Transfer - All Calls - CCIS
Interactions (cont’d)
4. Upon establishing a CONSULTATION HOLD [C-58] connection and dialing a third party, if the user
receives busy or reorder tone instead of ringback tone, the user flashes once to disconnect the tone and
reconnect the second party.
5. Upon establishing a CONSULTATION HOLD [C-58] connection and dialing a MISCELLANEOUS
TRUNK ACCESS [M-2] code, if no dial tone is given (after the trunk is seized), if a mistake is made in
dialing, or if intercept announcement or a permanent tone is given, the user must go on-hook and is rung
back. 
6. The user who establishes CONSULTATION HOLD [C-58] will be reconnected to the party in soft hold
when the third party disconnects.
7. Reorder tone is returned to the user when the user’s line is restricted via Route CLASS OF SERVICE [C-
15] or the user dials the number of an unassigned station or of a station residing in an inaccessible tenant
via TENANT SERVICE [T-12]. 
8. A CALL TRANSFER to a station with call forwarding set will forward according to the conditions of the
forwarding feature set. 
9. A CALL TRANSFER to a station in a station Hunt [S-7, 8, 9] group will hunt according to the conditions
of the Hunt group.)
10. A CALL TRANSFER to a D
term that has DO NOT DISTURB [D-21D] set, will receive reorder tone, or
follow CALL FORWARDING-BUSY LINE or ALL CALLS if set. 
11. A CALL TRANSFER call may be answered by CALL PICKUP-GROUP/DIRECT [C-7, 30]. 
Programming
STEP 1:ASYD - System Data 1, Index 69, Bit 0. Return transferred call to origin of Call Transfer after the
elapse of the Recall Timer.
System Data 1, Index 69, Bit 2. Short tone on recall of CALL TRANSFER. Ringback tone is briefly
heard by the person answering the recall.
System Data 1, Index 140. Assign the Recall Timer for a station-to-station CALL TRANSFER. For 30
seconds, assign data 00H. (TC 3 = 2 sec., TC 7 = 8 sec.) ROM data 3FH for 30 seconds. 
System Data 2, Index 1, Bits 0 & 1. Assign data “11” to allow CONSULTATION HOLD [C-58].
STEP 2:AT N R - Allow tenant-to-tenant connection for Inter-and Intra-tenant connections. Assign Tenant
Restriction Index (TRI) 0 and 4 on an Intra-and Inter-tenant basis.
STEP 3:ARSC - The station receiving the call must be assigned a Route Restriction Class (RSC) that will
allow the station to be connected to the trunk, if a trunk is involved in the transferred connection.
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 813
Called Station Status Display - CCIS C-51
C-51  Called Station Status Display - CCIS 
General Description
This feature provides for the status of a called station to appear on the LCD display of a calling Dterm using CCIS.
Operating Procedure
Lift the handset or press the SPEAKER key and dial the desired station. The LCD display indicates the status of the
called station.
Service Conditions
1. If the called station is idle, the display flashes its number until the call is answered.
2. If the called station is busy, the LCD displays:
3. If the called station is in DO NOT DISTURB [D-21D], the LCD displays:
4. If the calling station encounters a restricted station, the LCD displays:
Programming
No programming is needed.BUSY                                                      XXXX
(Time Display)
REST                                                      XXXX
(Time Display)
REST                                                      XXXX
(Time Display)
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    							NEAX2400 IMX Feature Programming Manual
Page 814ND-70184 (E), Issue 3
C-52 Calling/Called Number Display - CCIS
C-52 Calling/Called Number Display - CCIS
General Description
This service feature allows an Inter-Office calling/called number display when the Attendant Console and the
calling/called party belong to different offices within the CCIS network. 
If the Attendant dials a telephone number, the dialed telephone number is displayed on the Console (Calling Number
Display). If a station calls an Attendant, the telephone number is displayed on the Console (Called Number Display).
Operating Procedure
Calling Number Display:
1. The Attendant in Node A dials the number for Station B in Node B through a CCIS line; the Attendant
receives ringback tone and Station B is rung. 
2. Station B goes off-hook and answers the call; the Attendant and Station B are connected; the number of
Station B is displayed on the Attendant Console.
Called Number Display:
1. Station B dials the LDN of Node A; receives ringback tone. The Attendant receives an audible tone.
STN (a)
[Node A]CCIS
[Node B]STN (b) ATTRBTRBT
RG
STN (a)
[Node A]CCIS
[Node B]STN (b) ATT
STN (a)
[Node A] [Node B]STN (b)
CCIS RG
RBT
RBT ATT
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 815
Calling/Called Number Display - CCIS C-52
Operating Procedure (cont’d)
2. The Attendant presses the ANSWER key; Station B and the Attendant are connected. The number of
Station B is displayed on the Attendant Console.
Service Conditions
For the Attendant Console:
1. At the time of call origination:
a.) The called number is displayed (last 6 digits) only when the called party has answered the call.
2. At the time of call termination: 
a.) The calling number is displayed (last 6 digits) only when the Attendant has answered the
terminated call. 
3. The display of the telephone number of the station that has answered the call routed by the Attendant has
priority over this service. This is not applicable to Inter-office telephone number display in the above case. 
4. Even if the communicating party has changed during a call, the display of the telephone number remains
unchanged. 
5. As stated in the preceding paragraph, the telephone number display is made only for the station that has
first engaged in a call with the Attendant. 
For the Dterm:
1. Call origination: The called number is displayed (8 digits).
2. Call termination: The calling number is displayed while the called side is being rung.
3. Display of the telephone number of the station which has answered the call routed by the Attendant has
priority over this service. This is not applicable to inter-office telephone number display in the above case. 
4. Even if the communicating party has changed during a call, display of the telephone number remains
unchanged. 
Programming
ASYD - System 1, Index 82. Assign Number Display Pattern (b4-b7).
STN (a)
[Node A] [Node B]STN (b)
CCIS ATT
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    							NEAX2400 IMX Feature Programming Manual
Page 816ND-70184 (E), Issue 3
C-53 Call Processing Indication - CCIS
C-53  Call Processing Indication - CCIS 
General Description
This feature provides a visual indication at the ATTENDANT CONSOLE [A-3] of all CCIS calls being handled by
the ATTENDANT CONSOLE [A-3] through the CCIS network.
Operating Procedure
Refer to the operation guide of the Attendant Console.
Service Conditions
1. The status of calls being processed by the Attendant is indicated by the status lamps (BUSY, ATND, or
HOLD) corresponding to the particular loop key.
2. The ATTENDANT CONSOLE [A-3] is equipped with six dedicated switched loop keys. Each loop key
has five associated indicator lamps (HOLD, ATND, BUSY, RING, ANSWER) which display the status
of the call on that loop. The indicator lamps may be on, off or flashing (400 ms. On and 400 ms. Off).
3. When the ATTENDANT LOOP RELEASE [A-6] feature is activated, the status of the call is removed
from the ATTENDANT CONSOLE [A-3] until alerted by the AUTOMATIC RECALL [A-8] feature.
Interactions
The ATTENDANT CONSOLE [A-3] must first be provided.
Programming
No Programming Required. These indications are inherent in the system. These indications are
enabled when the ATTENDANT CONSOLE [A-3] is programmed. Also, see DIGITAL DISPLAY -
STATION [D-5] and DIGITAL DISPLAY - TRUNK [D-6] and ATTENDANT LOOP RELEASE [A-
6].
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