NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 777
Busy Verification - CCIS B-9
Interactions (cont’d)
4. ATTENDANT LOCKOUT [A-5]: The Attendant is prevented from verifying a busy station line that is
connected to a loop held at the Attendant Console. Since the LOCKOUT feature applies only to calls held
on an Attendant Console loop, BUSY VERIFICATION - CCIS of those station lines will be denied, and
the Attendant will hear reorder tone.
5. CALL FORWARDING - CCIS (ALL CALLS [C-45], BUSY LINE [C-46] or DON’T ANSWER [C-47]):
If an Attendant attempts to busy-verify an idle or busy station line that has activated the CALL
FORWARDING - CCIS feature, BUSY VERIFICATION - CCIS of the forwarded-to station will occur.
If an Attendant attempts to busy-verify an idle or busy station that is CALL FORWARDED to the
Attendant Console, BUSY VERIFICATION - CCIS will not be allowed. 
6. CALL HOLD [C-6]: When two stations have established a connection and one of the stations has a third
party on hold, the two talking parties can be busy-verified, but the party on hold cannot be busy-verified.
7. CALL WAITING [C-12] [C-31]: If an Attendant attempts to busy-verify a station line that already has a
waiting call, BUSY VERIFICATION will be denied. Also, if an Attendant attempts to busy-verify a
station line that is waiting for another station line, BUSY VERIFICATION will be denied. 
8. DATA LINE SECURITY - CCIS [D-66]: An Attendant cannot busy-verify a busy station line that has a
DATA LINE SECURITY [D-12] Class of Service. If BUSY VERIFICATION - CCIS is attempted, the
Attendant will hear reorder tone. 
9. DATA PRIVACY ON DEMAND - CCIS [D-68]: An ATTENDANT cannot busy-verify a busy station
line that has PRIVACY ON DEMAND - CCIS [D-68] set. If BUSY VERIFICATION - CCIS is attempted,
the Attendant will hear reorder tone. 
10. DICTATION ACCESS [D-3]: BUSY VERIFICATION - CCIS will be denied to a station that is
connected to a dictation trunk, and the Attendant will hear reorder tone.
11. PAGING ACCESS - CCIS [P-28]: BUSY VERIFICATION - CCIS is denied when a station is connected
to a Paging trunk.
12. DATA PRIVACY ON DEMAND [D-17]: When this feature is activated by a user, the Attendant Console
is denied BUSY VERIFICATION toward that station. This prevents disturbance of any ongoing data
transmission. 
13. STATION HUNTING (CIRCULAR [S-7], SECRETARIAL [S-8] or TERMINAL [S-9]): If an Attendant
attempts to busy-verify a busy station in a Hunt Group, station hunting will take precedence over BUSY
VERIFICATION - CCIS and the call will hunt. If all stations in the Hunt group are busy, the called station
will be busy-verified.
14. UNIFORM CALL DISTRIBUTION (UCD) [U-1]: An Attendant can busy-verify any station in a UCD
group, other than the Pilot, without causing a hunt. However, if BUSY VERIFICATION - CCIS is
attempted to the Pilot station, UCD hunting will take precedence over BUSY VERIFICATION - CCIS. 
Programming
STEP 1:ASYD - System Data 1, Index 60, Bit 6. 
Is the two-burst Warning Tone to be disabled? 0/1: No/Yes. 
System Data 1, Index 68. Bit 4. Trunk Select (TKSL) key must be enabled.
Assign data “1”. 
System Data 1, Index 158. ATTCON Busy Verification Warning Tone Timer: the interval between
BUSY VERIFICATION tones. ROM data is 14 sec.
System Data 2, Index 0, Bit 3, assign as data “1”.
System Data 2, Index 0, Bit 4. On a per-tenant basis, assign data “1” to enable BUSY
VERIFICATION.  
						

							NEAX2400 IMX Feature Programming Manual
Page 778ND-70184 (E), Issue 3
B-9 Busy Verification - CCIS
Programming (cont’d)
STEP 2:ASFC - For stations that permit BUSY VERIFICATION, assign a Class of Service that allows SFI 4,
EXECUTIVE RIGHT-OF-WAY [E-1] and SFI 11, ATTENDANT CAMP-ON WITH TONE
INDICATION [A-45]. SFI: 3 must be allowed for the attendant’s Service Feature Class (normally
SFC: 0) at all locations allowing the attendant to use this feature. 
STEP 3:AT R K - Assign the LEN as Route 909, Digital Conference Trunk. A LEN consists of the following:
Group and Level numbers for the Digital Conference Trunk are 210, 213, 216, 221, 224, 227, 232, and
235. 
STEP 4:ARSC - When a station is connected to a trunk, CDN 44:PRV of the route must be assigned as data
“0” for ATTENDANT OVERRIDE [A-7] to be allowed.
Module
Group
   
Unit GroupLevel XX
X
XXX 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 779
Brokerage Hotline - CCIS B-10
B-10  Brokerage Hotline - CCIS 
General Description
This feature provides a hotline function between two stations at different nodes in the CCIS network, using a line/
feature key of a Dterm.
Operating Procedure
To access a BROKERAGE HOTLINE - CCIS from a Dterm:
1. Lift the handset or press the SPEAKER button. 
2. Press the line/feature key associated with a predetermined station in another office. The destination station
is automatically dialed; ringback tone is heard; the destination station answers.
3. After conversation is completed, hang up or press the RELEASE key.
4. To immediately make another BROKERAGE HOTLINE - CCIS call, press another line/feature key
associated with another station without going off-hook. 
Service Conditions
1. A 16-button Dterm with a 24-button Add-On Module attached is used for applications requiring at least 15
but fewer than 39 destinations. In this case, one of the 16-line buttons of the Dterm must be assigned as the
MY-Line. The RELEASE button on the 24-button Add-On Module can be used as the RELEASE key.
Therefore, a maximum of 39 BROKERAGE HOTLINES - CCIS can be used to access distant
destinations.
2. Two 16-button D
terms connected via a 24-button Add-On Module are used if between 40 and 52
destinations are required. One of the 16 buttons on each Dterm must be assigned as a MY-Line. One of the
remaining 15 buttons on the Dterms must be assigned as a RELEASE key. Therefore, a total of 52
BROKERAGE HOTLINES - CCIS can be used to access distant destinations.
3. An AC Adapter is required for the 24-button Add-On Module.
4. A BROKERAGE HOTLINE cannot be assigned to a Hunt group or UNIFORM CALL DISTRIBUTION
[U-1] group.
5. When a BROKERAGE HOTLINE - CCIS call is made, the D
term display shows the destination telephone
number but does not show the SERVICE DISPLAY - CCIS [S-53] of the BROKERAGE HOTLINE.
6. The MY-Line of a D
term cannot be assigned as a BROKERAGE HOTLINE - CCIS.
7. The destination, by definition, must be a station or an Attendant Console at a different node in the CCIS
network.
8. When the destination is an Attendant Console, the BROKERAGE HOTLINE - CCIS call terminates at an
ATND key.
9. ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] [A-45], CALL BACK [C-1] [C-44], and
EXECUTIVE RIGHT-OF-WAY [E-1] [E-8] can be prohibited to the BROKERAGE HOTLINE - CCIS
connection through CLASS OF SERVICE-INDIVIDUAL [C-15]. 
10. When a destination station is busy, CALL BACK - CCIS [C-44], CALL WAITING-ORIGINATING [C-
31], EXECUTIVE RIGHT-OF-WAY - CCIS [E-8], and MESSAGE REMINDER - CCIS [M-34] [M-
34D] can be activated. 
11. If the destination station is busy and is a member of a Hunt Group, the appropriate station hunting feature
([S-7] [S-8] [S-9]) will be activated.  
						

							NEAX2400 IMX Feature Programming Manual
Page 780ND-70184 (E), Issue 3
B-10 Brokerage Hotline - CCIS
Service Conditions (cont’d)
12. If the destination station is busy and is a pilot member of a UCD group, the UCD function will be activated.
If all stations in the UCD group are busy, ringback tone will be heard, or if programmed, DELAY
ANNOUNCEMENT-UCD [D-31] or OVERFLOW-UCD [O-13] will be invoked.
13. CALL FORWARDING-ALL CALLS [C-5] [C-45], CALL FORWARDING-BUSY LINE [C-2] [C-46],
and CALL FORWARDING-DON’T ANSWER [C-3] [C-47] will take place if the destination station has
set call forwarding. 
Programming
STEP 1:ASDT - Assign to a PA-16LC circuit the following data: 
TN: Tenant Number 
STN: Station Number 
LENS: Line Equipment Number (6 digits)
TEC: Telephone Class (1-31) 
1: DP (10pps) 
2: PB 
3: DP/PB 
11: VMM 
12: D
term 
13: Data Terminal via D
term 
14: Hotline 
15: CAS Line 
16: Data Terminal via Data Module 
18: Virtual Circuit 
19: TMM 
20: PSM 
23: ISDN Terminal
27: Eight Conference Equipment
RSC: Route Restriction Class (0-15) 
SFC: Service Feature Class (0-15) 
STEP 2:AHLS - Assign the station number programmed above for the following parameters: 
HOT TN: Hotline Tenant 
STN: Hotline Station
TYPE: 2
ADC: Abbreviated Digit Code.
STEP 3:AKYD - Assign to a D
term a line appearance of the Hotline station number. 
TN: 1
STN: Station Number 
TP: Type of D
term 0/1:
RING:
0: No Ringing 
1: Ringing All Lines 
2: Ringing on Prime Line Only 
3: Flexible Ring Assignment, enables RG parameter.  
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 781
Brokerage Hotline - CCIS B-10
Programming (cont’d)
KYN: Key Number (1-16) 
KYI: Service Index 
0: Key Not Used 
1: Feature Key 
2: Multi-line Key 
KD: 0
RG: Ringing Assignment per Multi-line Appearance 
0: No Ringing. 
1: Ringing in Day Mode Only. 
2: Ringing in Night Mode Only. 
3: Ringing Day and Night. 
STEP 4:ASPD - Assign the tenant Abbreviated Digit Code (ADC), and Digit Code (DC).
STEP 5:ASFC - Primary station and Hotline must be allowed access to ASPD, SFI = 12.  
						

							NEAX2400 IMX Feature Programming Manual
Page 782ND-70184 (E), Issue 3
C-44 Call Back - CCIS
C-44  Call Back - CCIS 
General Description
This service feature allows an Inter-office Call Back when the calling station and the called station respectively
belong to a different PBX in the CCIS network. 
Operating Procedure
To set from a Single-Line Telephone:
1. Dial the desired telephone number; receive busy tone.
2. Switch hook flash; receive special dial tone.
3. Dial the CALL BACK - CCIS code; receive service set tone.
4. Hang up.
5. When the called station becomes idle, the calling and called stations will ring simultaneously.
To cancel from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the CALL BACK - CCIS cancellation code; receive service set tone.
To set from an 8-button or 16-button Dterm, or a Dterm Executive Terminal:
1. Dial the desired telephone number; receive busy tone.
2. Press the CALL BACK line/feature key; receive service set tone. The LCD will display: 
3. Hang up.
4. When the called station becomes idle, the calling and called stations will ring simultaneously. The LCD
of the calling station will display:
5. The called station’s LCD will display: 
To cancel from an 8-button or 16-button Dterm, or a Dterm Executive Terminal:
1. Lift the handset or press the SPEAKER key; receive dial tone.
2. Press the CALL BACK line/feature key; receive dial tone. CALL BACK - CCIS is then cancelled.
CALL BACK  SET                     XXXX
(Time Display)Called Station
CALL BACK                                    XXXX
(Time Display)Called Station
CALL BACK                                    XXXX
(Time Display)Called Station 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 783
Call Back - CCIS C-44
Operating Procedure (cont’d)
3. The LCD will display: 
Service Conditions 
1. If CALL BACK is not answered within 30 seconds, or the timer interval in ASYD index 139, ringing will
stop and the CALL BACK will automatically be cancelled.
2. CALL BACK to a busy station cannot be established if the station is in the LINE LOCKOUT [L-3] mode. 
3. There is no time limit for CALL BACK once activated. It will remain in status memory until it is manually
cancelled or it ends normally.
4. CALL BACK can be set only to one station at a time. 
5. A station cannot set CALL BACK and OUTGOING QUEUING [O-2] at the same time. 
6. When the calling station is called back, STATION HUNTING [S-7, S-8, S-9] and CALL PICKUP [O-7]
programming will be ignored. 
7. CALL BACK activation is denied if a call is waiting at the calling or called station line (CALL WAITING
FEATURE [C-12, C-31]).
8. CALL BACK [C-1] is assigned via CLASS OF SERVICE [C-15].
9. There is no limit to the number of stations that can access this feature simultaneously.
10. A station that has set CALL BACK - CCIS can originate and receive calls while this feature is active.
11. Reorder tone will be returned to a station attempting to set CALL BACK - CCIS if: 
a.) The calling or called station has set CALL BACK - CCIS, OUTGOING TRUNK QUEUING [O-
2, O-12], or has a call waiting or camped-on. 
b.) The calling or called station is activating CALL HOLD [C-6]. 
12. If the calling party waits off-hook after setting CALL BACK - CCIS, service set tone will be heard until
the called party becomes idle. Ringback tone will then be heard until the called party answers. 
13. If the called party goes on-hook while the calling station is busy, both parties will be rung simultaneously
when the calling station becomes idle.
14. If the calling party goes on-hook while the called station is busy, both parties will be rung simultaneously
when the calling station becomes idle.
15. If any of the following features has been activated by the calling or called party, CALL BACK - CCIS is
denied:
CALL BACK [C-1][C-44]
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45] 
CALL HOLD [C-6][C-6D]
CALL WAITING-TERMINATING [C-12]
BUSY VERIFICATION [B-3][B-9] 
BOSS-SECRETARY OVERRIDE [B-5]
DATA LINE SECURITY [D-12][D-66]
DATA PRIVACY ON DEMAND [D-17][D-67]
EXECUTIVE RIGHT-OF-WAY [E-1][E-8]
OFF-HOOK QUEUING [O-7][O-11] 
OUTGOING TRUNK QUEUING [O-2][O-12] 
CALL BACK                               CANCEL
(Time Display) 
						

							NEAX2400 IMX Feature Programming Manual
Page 784ND-70184 (E), Issue 3
C-44 Call Back - CCIS
Interactions 
1. OUTGOING TRUNK QUEUING [O-2] and CALL BACK - CCIS cannot be accessed simultaneously.
2. System Data 1, Index 139. No Answer Timer is also used for station-to-station call, DID, or TIE Line call
for CALL FORWARDING-DON’T ANSWER [C-47] and CALL HOLD [C-6].
3. CALL WAITING-ORIGINATE [C-31] automatic setting and CALL BACK - CCIS are mutually
exclusive.
4. CALL BACK - CCIS cannot be activated toward the Attendant Console.
5. CALL BACK - CCIS cannot be activated when using CONSULTATION HOLD [C-17]. 
6. CALL HOLD [C-6]: Activation of CALL BACK - CCIS is not allowed if the calling or called station has
a party on CALL HOLD [C-6]. CALL BACK - CCIS can be activated to a D
term that is holding a call or
is being held via EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D].
Programming
STEP 1:ASYD - System Data 1, Index 139. No Answer Timer for CALL BACK - CCIS. Assign 00H. (RAM
data is 3FH = 30 seconds.)
System Data 2, Index 0, bit 0. Is CALL BACK - CCIS enabled on a per-tenant basis? 0/1: No/Yes.
System Data 2, Index 4, bit 0. Are CALL BACK - CCIS and OUTGOING TRUNK QUEUING - CCIS
[O-12] access codes the same or separate? 0/1: Separate/Same. 
System Data 3, Index 3, bit 5. Enable Ringer pattern 5 for CALL BACK - CCIS. See DISTINCTIVE
RINGING [D-10].
System Data 3, Index 7. Assign data 42H for four seconds on, two seconds off. 
STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
and BUSY (B). Assign NND in accordance with a predetermined numbering plan.
STEP 3:ASPA - Assign an access code to CALL BACK - CCIS entry, SRV = SSC (Service Code), SID = 3
and a Connection Status Index (CI) for Busy (B) service. For CALL BACK CCIS cancel, SRV = SSC
(Service Code), SID = 6. Assign a CI for Normal (N) service.
STEP 4:ASFC - Assign a Service Feature Class: SFI = 2 to stations allowed CALL BACK- CCIS. 
STEP 5:AKYD - For some D
term sets, CALL BACK - CCIS may be assigned to a programmable line/feature
key. Assign Type:Function:CALL BACK [5].
STEP 6:ADSL - Assign CB key; Assign SN=3 (Called Station Busy) and FKY=5 (Call Back).
This command is used for assigning a function to each soft key.
STEP 7:AT N R - Allow Tenant Restriction Index (TRI) 0, station-to-station calling for Inter and Intra-tenant
connections.  
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 785
Call Forwarding - All Calls - CCIS C-45
C-45  Call Forwarding - All Calls - CCIS
General Description
This service feature allows Inter-Office CALL FORWARDING-ALL CALLS when the transferring station and the
transferred station, respectively, belong to a different PBX in the CCIS network. 
Operating Procedure
When setting Call Forwarding-All Calls Service:
1. Station A goes off-hook; receives dial tone.
2. Station A dials the Access Code for CALL FORWARDING-ALL CALLS; receives special dial tone.
3. Station A dials the number for the designated Station B; receives service set tone.
4. Station A hangs up.
5. Station A is called from Station C. The call is automatically transferred to Station B, which Station A has
designated as the call destination. Station C receives ringback tone; Station B is rung.
DT
DT
STN (a) STN (b)
[Node B] [Node A]CCIS SPDT
SPDT
STN (a)STN (b)
[Node B] [Node A]CCIS SST
SST
STN (a) STN (b)
[Node B] [Node A]CCIS CCIS[Node C]RBT
RBTSTN (c)
RG 
						

							NEAX2400 IMX Feature Programming Manual
Page 786ND-70184 (E), Issue 3
C-45 Call Forwarding - All Calls - CCIS
Operating Procedure (cont’d)
6. Station B answers; Stations B and C are connected with each other.
When cancelling Call Forwarding-All Calls Service:
1. Station A goes off-hook; receives dial tone.
2. Station A dials the Cancel Code of Call Forwarding-All Calls; receives service set tone.
3. Station A hangs up. 
Service Conditions
1. Stations with this feature set may originate calls and access the CALL FORWARDING-ALL CALLS
Cancel Code.
2. There is no limitation to the number of stations which can set CALL FORWARDING-ALL CALLS
simultaneously.
3. When a call is directed to a FORWARDED station, a one-burst ringing signal will be sent to the station to
indicate that it is CALL FORWARDED.
4. Stations activating CALL FORWARDING-ALL CALLS may be restricted from placing any calls except
to the Attendant. (This is an optional, programmable feature). ASYD, System Data 2, Index 6, Bit 4.
5. When the operator answers a FORWARDED call, System Data programming can provide a called
telephone number display on the ATTENDANT CONSOLE [A-3].
6. CALL FORWARDING-ALL CALLS- CCIS is assigned to a station via CLASS OF SERVICE-
INDIVIDUAL [C-15] programming.
STN (a)
STN (b)
[Node B] [Node A]CCIS CCIS[Node C]STN (c)
STN (a)
STN (b)
[Node B] [Node A]CCIS DT
DT
STN (a)
STN (b)
[Node B] [Node A]CCIS SST
SST