NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 297 Dial Intercom D-87 Operating Procedure (cont’d) PRIME LINE PICK UP-Dterm [P-13D]: The Dterm may be programmed to seize the incoming call on the AUTOMATIC, MANUAL, or DIAL INTERCOM lines before the Prime Line. If two incoming calls terminate simultaneously to both the Prime Line and the DIAL INTERCOM line, when the user goes off-hook, PRIME LINE PICKUP-D term [P-13D] will seize the DIAL INTERCOM line before the Prime Line. If only the Prime Line is ringing when the user goes off-hook, then PRIME LINE PICKUP D term [P-13D] will seize the Prime Line. The programmable options and ringing priority are illustrated in the following table: Service Conditions 1. Only Dterms can be assigned as a member of a DIAL INTERCOM group. 2. All members of the same DIAL INTERCOM group must be assigned in the same Module Group. 3. Up to 32 stations may be assigned to one DIAL INTERCOM group. Each station in the DIAL INTERCOM group can be assigned as an Automatic, a Manual and a DIAL INTERCOM member of three different groups. 4. No more than one connection can be established at the same time in one DIAL INTERCOM group. 5. A three-party conference can be established in a DIAL INTERCOM group if Intercom Bridge service is available. If a fourth party tries to activate Intercom Bridge service, the connection is denied. 6. The maximum number of DIAL INTERCOM groups in the PBX is 50 per Module Group. 7. It is possible to simultaneously assign one group of stations as an Automatic/Manual Intercom group, as well as a DIAL INTERCOM group. 8. The distinctive ringing (three-burst ringing) sent from an incoming DIAL INTERCOM station takes priority over the ringing of multi-line appearances. 9. Features normally available to multi-line appearances are not available to DIAL INTERCOM lines. 10. DIAL INTERCOM lines cannot be held by pressing the HOLD key. 11. When a station is moved from one DIAL INTERCOM group to another via system commands, the DICM key on the associated D term must be deleted before the change is made. 12. Port traffic and station PEG COUNTS [P-7] reports will record the use of the DIAL INTERCOM feature under “other.” 13. Dedicated D term feature keys cannot be used during a DIAL INTERCOM call. Only the SPEAKER key for hands-free operation can be used. 14. If there are simultaneous incoming calls to the Prime Line, Automatic Intercom Line, the Manual Intercom Line, and/or the DIAL INTERCOM line, the Prime Line will normally be selected when the station goes off-hook. The selection order can be changed for each D term via office data assignment. Ringing PriorityProgrammable Options PRI0 PRI1 PRI2 PRI3 PRI4 1 Prime Line Dial IntercomAutomatic IntercomManual IntercomAutomatic Intercom 2 -- Prime Line Prime Line Prime LineManual Intercom 3 --------Prime Line
NEAX2400 IMX Feature Programming Manual Page 298ND-70184 (E), Issue 3 D-87 Dial Intercom Service Conditions (cont’d) 15. DIAL INTERCOM group numbers are either one or two digits and can be set for each DIAL INTERCOM group: 1 digit: 0-9 2 digits: 00-63 16. The display on the D term is as follows: a.) Calling b.) Called Station AnswersICM XX (Time Display) Dial Intercom Number of the Calling Station * Display appears for 10 seconds when the DICM line is preselected Called Station60 IPM flashing ICM XX (Time Display) Calling StationDial Intercom Number of the Calling Station ICM XX (Time Display) Called StationDial Intercom Number of the Calling Station ICM XX (Time Display) Calling StationDial Intercom Number of the Answering Station
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 299 Dial Intercom D-87 Service Conditions (cont’d) c.) Intercom Bridge d.) Intercom Bridge Restriction 17. To answer a call terminated to the INTERCOM line while the Prime Line is busy, press an INTERCOM line key. 18. The DIAL INTERCOM ringing by an incoming call is interrupted while the MANUAL SIGNALING [M- 47] signal is being sent out. 19. While a call is in progress on a multi-line, the AUTOMATIC INTERCOM line, or MANUAL INTERCOM line, pressing the DICM key can disconnect the call to allow a DIAL INTERCOM call origination or answer. 20. FCCS link is not available for this feature. Programming STEP 1:ASYD - System Data 1, Index 59, Bit 7. Is AUTOMATIC/MANUAL and DIAL INTERCOM in service? 0/1: No/Yes. System Data 1, Index 69, Bit 6. Is a Warning Tone required when creating a three-way AUTOMATIC/ MANUAL INTERCOM call? 0/1: No/Yes. System Data 1, Index 78, Bits 0 & 1. Assign both Bits as data “1” to enable full D term display operation. System Data 3, Index 3. Assign data 20H for burst ringing if necessary. System Data 3, Index 7. Assign the Ringing Pattern if necessary.OVERRIDE XX (Time Display) Original StationDial Intercom Number of the Additional Station OVERRIDE XX (Time Display) Addt. StationDial Intercom Number of the Calling Station (1 or 2 digits) CONF (Time Display) Three Station * CONF lamp goes on After 5 seconds CONF REST (Time Display) * When the DICM key is pressed for the bridge, after originating a call, the above is displayed for 5 seconds.
NEAX2400 IMX Feature Programming Manual Page 300ND-70184 (E), Issue 3 D-87 Dial Intercom Programming (cont’d) STEP 2:ADIM - Assign the following data: MG: Module Group G-ID: Group ID Number per MG N: Number of Digits of Dial Intercom Group (0/1) 0: 1 digit 1: 2 digits BCR: Bridge Call Restriction (0/1) 0: Restricted 1: Allowed TN: Tenant Number ICMCT Number of Intercom Stations (2-64) (actual number to dial) ICM STN: Intercom Station Number STEP 3:AKYD - Assign an Intercom Line to the station according to the following parameters: TN: 1 STN: Station Number TP: Type of D term 0/1: RING: 0: No Ringing 1: Ringing All Lines 2: Ringing on Prime Line Only 3: Flexible Ring Assignment, enables RG parameter. PRI: Form of Line Preference (0-3) KYN: Key Number (1-40) KYI: Service Index 0: Key Not Used 1: Feature Key 2: Multi-line Key KD: Kind of Line 0: Multi-line 1: Intercom Line ICM: Kind of Intercom 0: Automatic Intercom 1: Manual Intercom 2: Dial Intercom.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 301 Delayed Ringing - DtermD-90D D-90D Delayed Ringing - Dterm General Description This feature allows a Dterm to receive an incoming ringing signal after a predetermined time. 1. In Boss/Secretary service, a call terminating on the bosss line first rings at the secretarys station. If the secretary does not answer within a preprogrammed time, the boss station will also ring. This service is convenient when many lines terminate on a secretarys phone, and the secretary is engaged in a call, or is temporarily away from the phone, and cannot answer the call terminated to the bosss station. 2. Calls terminated to the bosss station may be routed to multiple secretaries by assigning timing delays for ringing to each secretarys station. 3. When a call to the boss station is received, it rings on Secretary As station. If it is not answered in a preprogrammed time, it will also ring on Secretary Bs station. If Secretary B does not answer within the second preprogrammed time, the call will also ring on Bosss station. An incoming call: Indication Ringing Boss Boss Boss’s Station Secretary’s Station After a preprogrammed time: Ringing Ringing Boss Boss a.) An incoming call:IndicationIndication Ringing Boss Boss Boss b.) After the first preprogrammed time: Boss Boss Boss Indication RingingRinging Secretary ASecretary B Boss’s Station Secretary A Secretary B Boss’s Station c.) After the second preprogrammed time:Ringing RingingRinging Boss Boss Boss Secretary A Secretary B Boss’s Station
NEAX2400 IMX Feature Programming Manual Page 302ND-70184 (E), Issue 3 D-90D Delayed Ringing - Dterm General Description (cont’d) 4. This feature may also be used in a similar way to CALL FORWARDING - DONT ANSWER [C-3] or STATION HUNTING [S-7, 8, 9]. 5. A call rings on Station A. If Station A does not answer within a preprogrammed time, the call also rings on Station B. If the call is not answered within the second preprogrammed time, the call also rings on Station C. If the call is not answered within the third preprogrammed time, the call also rings on Station D. a.) An incoming call:IndicationIndication Ringing AAA b.) After the first preprogrammed time: AAA Indication RingingRinging Station A Station B Station C Secretary A Secretary B Station C c.) After the second preprogrammed time:Ringing RingingRinging AAA Station A Station B Station C d.) After the third preprogrammed time:RingingRingingRinging AAA Station B Station C Station D
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 303 Delayed Ringing - DtermD-90D General Description (cont’d) 6. DELAYED RINGING may also be used for calls terminated to single-line telephone appearances on a Dterm. Calls to single line appearances that are not answered within a preprogrammed time will ring on the next station in sequence. 7. A call rings on Single Line Station A. If Station A does not answer within a preprogrammed time, the call also rings on D term Station B. If the call is not answered within the second preprogrammed time, the call also rings on Dterm Station C. Operating Procedure No manual operation of the feature is required after it has been programmed in system data. Service Conditions 1. This feature is available for multi-lines on Dterms. 2. Delay timing for each line on the D term may be programmed through the MAT. 3. Delay timing may be 10, 20, or 30 seconds. Interactions 1. Off-hook ringing on a Dterm will follow the assigned DELAYED RINGING-Dterm [D-90D] timer the same as on-hook ringing. 2. Stations that have multi-line appearances with DELAYED RINGING-D term assigned must be aware of the interaction with CALL FORWARDING-DON’T ANSWER [C-2]. Example: Station A appears on D term B with a delayed ringing of 30 seconds (RG = 4); and also on Dterm C with a delayed ringing time of 20 seconds (RG = 5). If Station A sets CALL FORWARDING-DON’T ANSWER [C-2] and the CALL FORWARDING-DON’T ANSWER [C-2] timer is set at 24 seconds, when an incoming call comes into Station A, it will begin to ring; at 20 seconds D term C will begin to ring also; at 24 seconds the call will forward to Station A’s target destination and Station A and Dterm C will stop ringing. Dterm B never rings. 3. After a call has been answered by a secretary, the activation of the boss/secretary feature by the secretary to a single-line boss station will not reactivate the DELAYED RINGING-D term cycle. a.) An incoming call:IndicationIndication Ringing AA b.) After the first preprogrammed time: A Indication Ringing Single Line StationDterm Station B Dterm Station C D term Station B Dterm Station C c.) After the second preprogrammed time: Ringing Single Line Station A ARinging Dterm Station B Dterm Station C Ringing Single Line Station ARinging
NEAX2400 IMX Feature Programming Manual Page 304ND-70184 (E), Issue 3 D-90D Delayed Ringing - Dterm Programming AKYD - Assign the following parameters to stations that will have delayed ringing: TN: Tenant Number STN: Station Number TP: Type of D term: 0/1 RING: 0: No Ringing 1: Ringing All Lines 2: Ringing on Prime Line only 3: Flexible Ring Assignments (Enables RG Parameters) PL TN STN: Prime Line Tenant and Station Number KYN: Key Number (1-40) KYI: Service Index 0: Key Not Used 1: Feature Key 2: Multi-line Key KD: Kind of Line 0: Multi-line 1: Intercom Line TN STN: Tenant Number and Station Number of Multi-line Appearance RG: Ringing Assignment of Multi-line Appearance 0: No Ringing 1: Ringing Day Only 2: Ringing Night Only 3: Not Used 4: 30-Second Delay Time Before Ringing 5: 20-Second Delay Time Before Ringing 6: 10-Second Delay Time Before Ringing 7: Ringing Day and Night (Immediate)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 305 Delay Announcement - Attendant D-114 D-114 Delay Announcement - Attendant General Description This feature provides a recorded announcement to the incoming trunk caller waiting to be answered by the Attendant. This feature is divided into the following two types, depending on the time when the call is connected with the announcement trunk. 1. The call is connected to announcement trunk immediately after terminating to the Attendant Console. The announcement continues until the Attendant answers, or the trunk side abandons the call. 2. The call is connected to the announcement trunk after the ringback tone connection. Operating Procedure When the announcement service is provided immediately after the call terminates: 1. When an incoming call terminates to an Attendant Console, which is handling calls, the calling party receives an announcement from the Digital Announcement Trunk (DAT). 2. When the Attendant completes call handling, ringing starts at the Attendant Console. 3. The Attendant presses the ANSWER key. The calling party and the Attendant talk with each other. When the announcement service is provided after a fixed time: 1. When an incoming call terminates to an Attendant Console, the LDN key lamp starts to flash and ringing starts at the Attendant Console, and the calling party receives the ringback tone. 2. When the Attendant has not answered for the designated time (SYS1, INDEX 242), the call is connected to the announcement trunk automatically (the lamp keeps flashing and the ringing continues at the Attendant Console). 3. If the Attendant does not answer the call when the first announcement completes, the trunk call disconnects from the announcement automatically and the caller hears the music on hold. 4. The Attendant presses the ANSWER or LDN key. The calling party and the Attendant talk with each other. Service Conditions When the Delay Announcement service is provided immediately after the call terminates: 1. This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement machine. 2. This feature is available for the following incoming trunk types: a.) Ring down b.) LDN (DID, TIE) c.) Call Forwarding - All Calls/Busy Line/Dont Answer (DID, TIE) d.) Call Forwarding - Intercept - Attendant (DID, TIE) e.) CO line, TIE Line incoming call via CCIS network. Note: The incoming call transferred to the Direct-in Termination trunk by Call Forwarding - Busy Line/Don’t Answer service is not available. 3. This feature is not available for TAS incoming calls. 4. When the system is in NIGHT mode, this service is not available. 5. At the time of DAY/NIGHT mode changeover, the call connected to the announcement will be released, and the calling party receives reorder tone. A call will be released as follows, according to the incoming trunk type: a.) When a call terminates from a trunk where trunk release cannot be supervised, the trunk will be released forcefully. (Night Transfer station cannot be assigned.)
NEAX2400 IMX Feature Programming Manual Page 306ND-70184 (E), Issue 3 D-114 Delay Announcement - Attendant Service Conditions (cont’d) b.) When a call terminates from a trunk where trunk release can be supervised, the trunk will not be released forcefully, but will be released on its own accord. (Night Transfer station can be assigned.) 6. This service is not available for incoming calls to an individual Attendant. 7. When a CO line incoming call terminates to a trunk where call clear cannot be confirmed after the call has been answered, the incoming trunk and announcement trunk remain connected until Attendant answers and releases the trunk. 8. When a call terminates to an incoming trunk, for which this service is not required, the connection route between the incoming trunk and the announcement trunk is restricted. 9. The announcement trunk remains connected until the incoming trunk is released. (Timer Control Release is not used.) 10. In case of multiple connection: a.) Caller is not connected at the beginning of the announcement. b.) The announcement trunk is not released by Attendant upon answering or releasing the incoming trunk. 11. For single connections, this service is not available when the announcement trunks are all busy. 12. When an external announcement machine is used, the announcement starts from the time the PBX acknowledges the announcement trunk answer, and ends at the time of the announcement trunk release. 13. Whether to use an announcement trunk for single or multiple connection is determined by the System Data on a tenant basis. When the announcement is provided after the ringback tone has been heard: 1. This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement machine. 2. When the caller is hearing the message or music, the call is still indicated on the ICI key on the Attendant Console. Therefore, the Attendant can answer the call anytime by pressing the ANSWER key or the corresponding ICI key. 3. The message is sent in the following sequence. Whether to send the second message and after can be determined in the system data. When the other message(s) is not sent after the first announcement, MUSIC ON HOLD [M-7] continues. Note: Separate timers are used for No Answer Timer and Music On Hold. 4. Each channel of the DAT can record a single message. Recording time for a single message is 16 or 32 seconds. 5. When Multiple Playback is selected, additional DAT channel is required for the second announcement, even if the second announcement has the same contents as the first one. 6. A maximum of 10 incoming trunk calls can be connected to a single DAT trunk at one time for sending a prerecorded message from the beginning to the called parties. RBT 1st Message Music 2nd Message Music 3rd Message NA Timer 30 sec 8 sec16 or 32 sec Maximum 30 sec 8 sec16 or 32 sec Maximum 30 sec 8 sec16 or 32 sec Timing Timer for is programmed in SYS1, Index 242 Timer for is programmed in SYS1, Index 245