NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 437 LDN Night Connection - Outside L-30 L-30 LDN Night Connection - Outside General Description This feature routes LOCAL DIRECTORY NUMBER (LDN) calls to a preselected station outside the system when the system is in Night mode. Operating Procedure To answer LDN NIGHT CONNECTION calls (DID, TIE): 1. An incoming LDN call in Night mode is automatically routed to a preselected LDN NIGHT CONNECTION station outside the system. 2. The calling party receives ringback tone. 3. The ringing signal is sent out to the LDN NIGHT CONNECTION-OUTSIDE station. 4. The LDN NIGHT CONNECTION station answers the incoming call. If necessary, this station can transfer the incoming call to another station outside the system using the CALL TRANSFER - ALL CALLS [C- 11] feature. Service Conditions 1. NIGHT CONNECTION - FLEXIBLE [N-2] and NIGHT CONNECTION - FIXED [N-1] take priority over this feature. 2. The maximum number of digits in the destination number is 8. SPEED CALLING - SYSTEM [S-3] can be used when more than 8 digits are needed. 3. The destination station outside the system can be assigned on a per-LDN basis. 4. This feature is available for a maximum of 16 LDNs per tenant. 5. LDN NIGHT CONNECTION - OUTSIDE [L-30] will not route an incoming call on an MFC signaling trunk through another MFC signaling trunk. 6. NIGHT CONNECTION OUTSIDE - SYSTEM [N-17] or TRUNK ANSWER FROM ANY STATION [T-8] is available while the destination station is in the following states: MISCELLANEOUS TRUNK RESTRICTION [M-3] TOLL RESTRICTION - 3/6-DIGIT [T-7] Outgoing Trunk Busy Interactions 1. A maximum of 16 LDNs can be assigned per tenant; each with its own separate destination number. 2. If the outgoing route is busy or if the incoming LDN route is restricted from the outgoing destination route, the LDN calling party will receive busy tone or will go to TAS, if programmed. 3. If using TYPE: 3 ADC parameter in the ALDN command, the ADC must first be assigned in the ASPD command. TYPE: 3 must be used for outside numbers greater than eight digits. Programming STEP 1:ALDN - Assign LDN number and its transfer destination. TN: Tenant Number LDN: Listed Directory Number (must match station numbering plan) Night Transfer: Y/N
NEAX2400 IMX Feature Programming Manual Page 438ND-70184 (E), Issue 3 L-30 LDN Night Connection - Outside Programming (cont’d) If no, then LDN will only go to Attendant. If yes, then the following parameters will be enabled: TYPE: Night Transfer Type 1: Station number 2: Outside (up to 8 digits) 3: ADC (when more than 8 digits are required) STN: For Types 1 & 2. For Type 1, assign station number here. For Type 2, assign access code and outside number here. (A CCIS remote office station number can be input here also). ADC: For Type 3. Input ADC number desired as assigned in ASPD command. STEP 2:ASPD - Assign an access code and outside number to an ADC (000-999). This step is required only if access code and outside number are greater than eight digits. STEP 3:ACFR - Assign TSFI: 2 (Night Connection-Fixed) to be allowed CCI: 1 (LDN). This allows LDN to go to Night transfer destination. Assign TSFI: 5 (TAS) to be allowed CCI: 1 (LDN). This allows LDN to go to TRUNK ANSWER ANY STATION (TAS). Restrict if not using TAS. STEP 4:ARRC - The incoming route of the LDN must allow trunk-to-trunk connection to the outgoing destination route and to the LCR flag route; ARI-D-RES, Direct Connection. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 439 Meet-Me Paging M-1 M-1 Meet-Me Paging General Description This feature allows a user dial access to paging equipment, and connects both parties automatically, after the called party has answered the page. Operating Procedure To page: 1. Calling station dials the Paging access code; receives continuous ringback tone for 1 second. 2. Calling station pages the desired party. 3. Calling station remains off-hook or hangs up. To answer: 1. Called party dials the Page answer code. 2. NON-DELAY OPERATION a.) The party paged is immediately connected to the calling party. 3. DELAY OPERATION a.) The party paged receives ri ngback tone. b.) The calling station rings. c.) The calling station goes off-hook and is immediately connected to the paged station. Service Conditions 1. A maximum of six routes can be provided with paging trunks. 2. Paging equipment is customer provided. 3. One paging trunk will be assigned to each route. 4. Paging access and answer codes are assigned in System Data programming to correspond with each route. 5. The maximum number of digits that can be used as a paging access and/or answer code is 3. 6. The type of paging service provided on a system basis is programmed via the MAINTENANCE ADMINISTRATION TERMINAL [M-18] into the system database. 7. A page waiting to be answered is automatically cancelled after a predetermined program duration. See VARIABLE TIMING PARAMETER [V-1] for other selectable timing choices. 8. Central Office Trunks (COTs) are used as interface circuits to the paging equipment. 9. Loop signaling is the recommended signaling type. Refer to PAGING TRANSFER [P-10]. Interactions 1. MEET-ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system. In ARTD, CDN 6:TCL must be assigned as data “8” for MEET-ME PAGE, while PAGING ACCESS [P- 1] routes may be assigned as data “11”, General Page, or as data “1”, DDD. Separate access codes for each feature are required. A MEET-ME PAGING answer and cancel code is required for each MEET-ME PAGING zone. 2. MEET-ME PAGING is limited to stations and Attendant Consoles. CO trunks, TIE LINE ACCESS [T- 3], or REMOTE ACCESS TO PBX SYSTEM [R-2] calls must have the Attendant Console or user perform the paging operation. 3. The At te n dant Con sole c annot d ial t h e MEET-ME PAGING answ er c odes.
NEAX2400 IMX Feature Programming Manual Page 440ND-70184 (E), Issue 3 M-1 Meet-Me Paging Interactions (cont’d) 4. BUSY VERIFICATION [B-3] and EXECUTIVE OVERRIDE [E-1]: These features will be denied for a connection that includes the Paging route. 5. DELAY OPERATION: Station A is connected to party B. Station A momentarily presses the switch hook and dials the MEET-ME PAGE route access code. When connected to the page, Station A requests Station C to dial the MEET-ME PAGE answer code. Station A hangs up. When Station C dials the answer code, Station A is rung. Station C and Station A are connected. If Station A hangs up, Party B is connected to Station C. If Station A momentarily presses the switch hook, all three parties are connected together in a THREE-WAY CALLING [T-2] connection. If Station C does not call the MEET-ME PAGE answer code after 30 seconds, Party B rings back to Station A. 6. NON-DELAY OPERATION: Station A is connected to Party B. Station A momentarily presses the switch hook and dials the MEET-ME PAGE route access code. When connected to the page, Station A requests Station C to dial the MEET-ME PAGE answer code. Station A stays on the trunk and is still voice- connected to the paging equipment. Station C dials the MEET-ME PAGE answer code. The paging trunk becomes idle. Station A is connected to Station C. If Station A hangs up, Party B is connected to Station C. If Station A momentarily presses the switch hook, all three parties are connected together in a THREE- WAY CALLING [T-2] connection. There is no time-out period if Station C does not dial the MEET-ME PAGE answer code. Station A may press the switch hook to disconnect the page trunk and reconnect to Party B. If desired, Station A may hang up and Station A will be recalled by Party B. 7. Stations allowed Priority Page, SFI = 57, will come into the paging route, except when the Attendant Console is paging. 8. To answer MEET-ME PAGE, while connected to another party, CALL HOLD [C-6] must be used. THREE-WAY CALLING [T-2] is not allowed. Programming STEP 1:ASYD - System Data 1, Index 73, Bits 0 and 1. For MEET-ME PAGE, non-Delay service, Bit 0 = 1, Bit 1 = 0. For MEET-ME PAGE, Delay service, Bit 0 = 0, Bit 1 = 1. For MEET-ME PAGE, Delay service with call transfer, Bit 0 = 1, Bit 1 = 1. See PAGING TRANSFER [P-10]. System Data 1, Index 73, Bit 3. Are PAGE cancel codes provided for each route? 0/1: Per route/ Common to all routes. System Data 1, Index 74, Bit 0-3. Assign the cancel timer for unanswered page. Assign data 00H for 30 seconds. (0-F + 1) x 30 = Cancel Timer. System Data 2, Index 1, Bits 0 & 1. Consultation Hold allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed; Tandem Call Denied; 11: All calls allowed. STEP 2:ARTD - Assign the Paging route as shown below: RT: 1 1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :8 7-L/T :1 8-RLP :2 15-LSG :0/1 STEP 3:AT R K - Assign the LENs, Paging Trunk Route Number, Trunk Number, and Tenant Number. STEP 4:MBTK - Assign the Make Idle status to the Paging Trunks.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 441 Meet-Me Paging M-1 Programming (cont’d) STEP 5:ANPD - Reserve levels for trunk access and for MEET-ME PAGE answer and cancel codes. Assign the trunk access level for a Connection Index (CI) of Normal (N) and Hooking (H) service. Number of necessary digits is usually one or two. Busy Lamp Field is not activated. If the MEET-ME PAGE answer and cancel codes reside in a level reserved for features, then assign according to a predetermined numbering plan. If the MEET-ME PAGE answer and cancel codes reside in a separate level, then assign a CI of Normal (N) only. The number of necessary digits is usually two, and the Busy Lamp Field is off. STEP 6:ASPA - For the MEET-ME PAGE route access code, assign the access code in the level assigned in ANPD. Type of Service, SRV = OGC (Outgoing Call) for Outgoing trunks. Assign CIs of Normal (N) and Hooking (H). For the MEET-ME PAGE route answer and cancel codes, assign the access code in the level assigned in ANPD. Type of Service, SRV = PAGA (Paging Answer) and SRV = PAGC (Multiple Announcement Service). Assign the proper route number associated with this code. Assign for a CI of Normal (N). STEP 7:ARSC - For stations allowed access to the paging routes, allow Route Restriction Index (RRI) 3 for the Route Restriction Classes (RSC) assigned to these stations. STEP 8:ASFC - Assign a Service Feature Class that allows SFI 38 to the stations that will have MEET-ME PAGE. If Priority Page is used, allow SFI 57. STEP 9:ARRC - Allow trunk-to-trunk connection between the paging route and the incoming/outgoing route. Assign ARI-A-RES, via the Attendant Console. The incoming/outgoing route would be the party being held at a station, or Attendant Console wishing to speak to the party for whom the page is intended.
NEAX2400 IMX Feature Programming Manual Page 442ND-70184 (E), Issue 3 M-2 Miscellaneous Trunk Access M-2 Miscellaneous Trunk Access General Description This feature provides access to all types of external and customer provided equipment/facilities, such as FX [F-2], WATS [W-1], CCSA [C-14], TIE LINE [T-3], and Exchange Network, along with DICTATION [D-3], PAGING [P-1], and CODE CALLING [C-21]. Operating Procedure MISCELLANEOUS TRUNK ACCESS is accomplished via System Data programming at the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. Service Conditions 1. Access to these trunk groups is allowed or denied via CLASS OF SERVICE - INDIVIDUAL [C-15]. 2. An interface circuit must be provided per trunk required. Interactions If other features are being used (such as SMDR, toll restriction, and/or LCR (S)), refer to those feature descriptions, as other commands may be required that are not listed below. Programming STEP 1:ARTD - Refer to the Feature listing for the type of trunk route to be accessed. STEP 2:AT R K - Assign the LENs, Route Number, Trunk Number, and Tenant Number. STEP 3:MBTK - Assign the Make Idle status to the trunks. STEP 4:ANPD - Assign a level for trunk access. Assign Connection Indexes (CI) for Normal (N) and Hooking (H) service. Number of Necessary Digits is assigned according to a predetermined numbering plan. Busy Lamp Field is not activated. STEP 5:ASPA - Assign the access code, as indicated, by the level assigned in ANPD. Type of Service, SRV = OGC (Outgoing Call) for Outgoing trunks. STEP 6:ARSC - Assign a Route Restriction Class (RSC) that is allowed in Route Restriction Indexes (RRI) 0, 1, 2 and 3 to the station that is allowed access to these trunks. STEP 7:ASDT - Assign an RSC to the stations that allow access to these trunks.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 443 Miscellaneous Trunk Restriction M-3 M-3 Miscellaneous Trunk Restriction General Description This feature provides for certain stations and certain dial-repeating TIE trunks to be denied access to particular trunk groups, such as FX [F-2], WATS [W-1], CCSA [C-14], TIE LINE [T-3], Exchange Network, DICTATION [D-3] or PAGING [P-1]. Operating Procedure MISCELLANEOUS TRUNK RESTRICTION is accomplished via system data programming at the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. Service Conditions 1. Restricted call attempts can be either: a.) intercepted by the Attendant, b.) reorder tone can be initiated back to the originating user, c.) user can be connected to an announcement informing the user of the re stricted call attempt, or d.) prompted for Authorization Code. 2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class (RSC) to each line. There can be a maximum of 15 different RSCs (RSC1-15) per TENANT [T-12], each of which can be programmed to restrict an assigned station from none, one, or more than one miscellaneous trunk group. 3. If the users class of service allows outgoing route completion via the ATTENDANT CONSOLE [A-3], the user can dial “0” to reach the Attendant for completion of miscellaneous tr unk calls. 4. The CALL TRANSFER - ALL CALLS [C-11] feature will operate as follows: a.) if the restricted station is the controller, this station cannot add a trunk from which this station isrestricted. b.) if the restricted station line is not the controller, the controller cannot connect the restricted station line to a trunk from which the station is normally restricted. 5. Two outgoing trunk group restriction tables are provided per system. The Direct Dial Access table is indexed when a user dials the trunk group access code and the ATTENDANT CONSOLE [A-3] table is indexed on Attendant completed calls. The restriction options per RSC can differ per table, thus allowing Attendant completion of outgoing calls for restricted stations. 6. NIGHT SERVICE [N-1, 2]: Restrictions can be changed for a given station when the system is switched to the Night mode of operation. 7. CALL TRANSFER - ALL CALLS [C-11]: If a restricted user calls another station, the called station cannot use the CALL TRANSFER feature to connect the calling station to a trunk group to which the restricted station is denied dial access. If transfer is attempted, the controlling station is rung back. 8. TIE LINE ACCESS [T-3]: If the user accesses a TIE trunk at a distant PBX, access to outside exchanges can only be controlled by the distant PBX. Interactions I f o ther s e rvi ces a re b eing u sed [su ch as S MDR, to ll r e str ic tio n, a nd /or LCR (S )], re fer to th ose f ea ture d es crip tio ns, as other commands may be required that are not listed.
NEAX2400 IMX Feature Programming Manual Page 444ND-70184 (E), Issue 3 M-3 Miscellaneous Trunk Restriction Programming STEP 1:ASYD - System Data 2, Index 1, Bits 4 & 5. Should a restricted station be routed to the Attendant Console or receive reorder tone? Reorder Tone: Bit 4 = 0, Bit 5 = 0. Attendant Console: Bit 4 = 1, Bit 5 = 0. STEP 2:ARSC - Follow the procedure for [M-2] MISCELLANEOUS TRUNK ACCESS [M-2]. By assigning the ARSC command, restrict RSCs from receiving certain routes. RRI 3: RES must be “2” if call restriction to go to ATTCON. Then assign the restricted RSCs to stations via the ASDT or ASCL command. When assigning the ARRC command, restrict incoming TIE lines from accessing certain routes. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ARSCN - Follow the procedure for [M-2] MISCELLANEOUS TRUNK ACCESS [M-2]. By assigning the ARSC command, restrict RSCs from receiving certain routes. RRI 3: RES must be “2” if call restriction to go to ATTCON. Then assign the restricted RSCs to stations via the ASDT or ASCL command. When assigning the ARRC command, restrict incoming TIE lines from accessing certain routes. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 445 Multiple Console Operation M-4 M-4 Multiple Console Operation General Description This feature allows one or more ATTENDANT CONSOLEs [A-3] to operate within the same system. Operating Procedure No manual operation is required. Service Conditions 1. The maximum number of consoles per PIM is 4. 2. The maximum number of consoles allowable per system is: 1 IMG: 16 4 IMG/IMX-U: 60 3. Each incoming call is displayed on an ATTENDANT CONSOLE [A-3], whether idle or busy. If all Attendants are involved in processing calls when another Central Office call arrives, the CALL WAITING LAMP [C-13] will light on all ATTENDANT CONSOLE [A-3]. This is a switched loop Attendant operation. 4. If one of the ATTENDANT CONSOLE [A-3] enters the night mode, all calls addressed to the Attendant will be directed to the other ATTENDANT CONSOLE [A-3]. However, the ATTENDANT CONSOLE [A-3] that has entered the night mode must complete processing of all calls already connected to its loops. 5. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple connections will result in reorder tone being sent to the Attendant. 6. INTER-POSITION TRANSFER [I-5] is used to transfer calls between ATTENDANT CONSOLE [A-3]. 7. Two methods of operation are available for placing the system (or tenant group) into the night mode: a.) All ATTCON Change System Day to Night: When all ATTENDANT CONSOLE [A-3] press the NITE key, the system (or associated TENANT [T-12]) enters the night mode. Night to Day: When one ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T-12]) enters the day mode. b.) Primary ATTCON Change System Day to Night: When the designated primary ATTENDANT CONSOLE [A-3] presses the NITE key, the system (or associated TENANT [T-12]) enters the night mode. If an ATTENDANT CONSOLE [A-3] other than the primary console presses the NITE key, only that console enters the night mode. Night to Day: When the primary ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T- 12]) enters the day mode. 8. The automatic distribution of Attendant seeking calls is not provided (see Call Queuing). Any ATTENDANT CONSOLE [A-3] assigned to the same tenant can answer a particular call; an exception is an INTER - POSITION TRANSFER [I-5] directed call. Interactions 1. See ATTENDANT CONSOLE [A-3] for information regarding a single Attendant Console and system features provided to the Attendant Consoles. The Attendant Console must first be provided. 2. For each tenant, only one type of Attendant Console system can be assigned, either normal or Primary Attendant Console system. 3. ASAT must be programmed for INTER-POSITION TRANSFER [I-5].
NEAX2400 IMX Feature Programming Manual Page 446ND-70184 (E), Issue 3 M-4 Multiple Console Operation Interactions (cont’d) 4. When more than one Attendant Console is installed, a Primary Attendant Console may be assigned (AMAT command). This Attendant Console will control the implementation of DAY/NIGHT CLASS OF SERVICE [D-15]. 5. If the Primary Attendant places the system into Night mode, the Night LED on the other consoles do not light. Programming STEP 1:ASYD - System Data 1, Index 9. Assign the number of Attendant Consoles in the system. This provides information to the ASAT command. System Data 2, Index 2, Bit 2. Is this a Primary ATTCON system? 0/1: No/Yes. (When Primary goes into Night, tenant goes into Night.) System Data 2, Index 2, Bit 3. Is this a normal ATTCON system? 0/1: No/Yes. (When all Attendant Consoles go into Night, tenant goes into Night.) STEP 2:AT R K - To assign the Attendant Console: LEN # = MG, and UNIT. The Line Group is always 20 and the Level is either 0 or 1. Assign as Route 901. Also assign a Service Feature Class (SFC 0) and a Route Restriction Class (RSC 0) to the Attendant Console. STEP 3:ASAT - Assign a specific Attendant Number to the Attendant Console. See INDIVIDUAL ATTENDANT ACCESS [I-6]. STEP 4:AMAT - Assign one of the Attendant Consoles to serve as the Primary Attendant Console. This service is assigned on a tenant basis. The Attendant Number will correspond to the Trunk number of that specific console. STEP 5:MBTK - Make Idle the Attendant Console trunk. STEP 6:AT N R - Allow tenant-to-tenant connection for Inter- and Intra-tenant basis. Assign Tenant Restriction Index (TRI) 1 for station-to-station calling; TRI 1 for Call Forwarding, TRI 3 for Call Forwarding set by the Attendant Console; TRI 4 for Incoming calls to the Attendant Console. STEP 7:ASFC - Allow SFC 0 to all needed features. STEP 8:ARSC - Allow RSC 0 access to all routes via RRI 0, 1, 2 and 3.