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NEC Neax 2400 Imx Feature Programming Manual

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    							NEAX2400 IMX Feature Programming Manual
    ND-70184 (E), Issue 3
    Page 627
    Station Hunting - Terminal S-9
    Service Conditions (cont’d)
    18. The number of the Hunt Group is unlimited.
    19. When all the stations in a Hunt Group are busy:
    a.) If a call is directed to a station belonging to a group that has no Secretarial Station, the caller will
    hear busy tone.
    b.) If a call is directed to a station belonging to a group that has a Secretarial Station, the call will be
    forwarded to the Secretarial Station. However, the caller will hear busy tone when the Secretarial
    Station is also busy.
    20. When the telephone number and Physical Station Number assigned to a pilot station are identical, priority
    is attached to STATION HUNTING - TERMINAL via FCCS.
    21. The incoming call terminated through FCCS link to the Station Hunt group, which is programmed by the
    Physical Station Number, is not hunted.
    22. When CALL FORWARDING - ALL CALLS [C-5] has been set to the pilot station, a call directed to the
    pilot station is forwarded to the designated station.
    23. When activating this feature via the FCCS network, when an incoming call to a pilot station is forwarded
    by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another
    hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or
    the forwarded side group. This can be specified by the ASYDN command. Refer to Programming for
    further information.
    24. Phantom telephone number (PHTELN) can also be assigned to each telephone number (a maximum of 16
    PHTELNs per TELN, TELNs + PHTELNS in total equal 60,000 or less). The assigned PHTELN may or
    may not be the pilot number by the APHNN command setting. See details in Interactions.
    25. STATION HUNTING - TERMINAL can be programmed on a node basis even in the use of telephone
    numbers. In other words, the feature became available via the data written on the Local Data Memory
    (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the case,
    conditions are as follows:
    a.) The feature is to be programmed by using the telephone number (TELN) of each station.
    b.) A hunting group can be configured by a maximum of 100 stations.
    c.) There is no limitation to the number of hunting groups per node.
    d.) A station can belong to one hunting group only. A station cannot belong to another group
    including that for STATION HUNTING - CIRCULAR [S-7] or UNIFORM CALL
    DISTRIBUTION (UCD) [U-1].
    e.) When all stations to be hunted are busy, the incoming call is forwarded finally to the Secretarial
    Station. However, when the Station is not assigned or is also in the busy state, a busy tone is
    provided to the caller.
    f.) A station, already a member of an existing hunting group by Physical Station Number (referred to
    below as the “feature via DM”), can also be a member of the additional hunting group by
    telephone number (referred to below as the “feature via LDM”).
    g.) The “feature via LDM”, though using the telephone numbers, cannot be used together with that
    via FCCS.
    h.) When Physical Station Number and telephone number assigned to a pilot station are identical, the
    “feature via LDM” takes priority over the “feature via DM”.
    i.) A Phantom telephone number, assigned to the telephone number for a pilot station, can also be a
    pilot number via the APHNL command setting. See details in Interactions.
    26. When activating this feature via the FCCS network, when CALL FORWARDING - BUSY LINE [C-2]
    has been set to the pilot station, the service priority (CALL FORWARDING - BUSY LINE or Station
    Hunting) can be determined by the ASFC command. 
    						
    							NEAX2400 IMX Feature Programming Manual
    Page 628ND-70184 (E), Issue 3
    S-9 Station Hunting - Terminal
    Service Conditions (cont’d)
    27. When activating this feature via the FCCS network, when CALL FORWARDING - BUSY LINE [C-2]
    or CALL FORWARDING - ALL CALLS [C-5] has been set to a member station and the station is busy,
    the station is skipped.
    28. When activating this feature via the FCCS network, CALL FORWARDING - DON’T ANSWER [C-3],
    will respond to both pilot and non-pilot stations.
    29. When activating this feature via the FCCS network, calling back for CALL BACK [C-1] or CALL HOLD
    [C-6] is not hunted.
    30. Hot Line station can be assigned to a station of the Hunting Group activated via FCCS link.
    31. A Station Hunting - Terminal group may accommodate members from four different Fusion Point Codes.
    Interactions
    1. 255 secretaries are allowed for the system. Each time a secretary is assigned to a group, one of the 255
    secretarial positions is expended, regardless of whether or not it is one secretary for multiple groups or
    different secretaries for multiple groups.
    2. Secretaries are not counted as one of the 100 allowed stations per group.
    3. The stations in the Station Hunting group must first be programmed with the ASDT command.
    4. CALL FORWARDING-ALL CALLS [C-5]: If Station A, assigned to a Hunt group and not the Pilot
    station, activates CALL FORWARDING-ALL CALLS to Station B:
    a.) A direct call to Station A is forwarded to Station B. 
    b.) Calls placed to the STATION HUNTING-TERMINAL group will bypass Station A. 
    c.) When hunting occurs, if Station A is the only idle station in the hunting pattern, a busy tone is
    returned to the calling party.
    d.) During a Call Forward-Override call from Station B to Station A, if station A is idle, Station A
    will ring. If Station A is busy, the call will not hunt. 
    e.) If the Pilot sets CALL FORWARDING-ALL CALLS [C-5] to Station B: During a Call Forward-
    Override call from Station B to the Pilot, if the Pilot station is idle, the Pilot will ring. If the Pilot
    station is busy, the call will hunt.
    Call to Station A will 
    forward to Station B
    Call to Pilot
    Call to Pilot bypasses 
    Station A, rings Station in 
    Hunt Group
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt 
    GroupRinging Hunt PhantomPilot
    Station AStation A, Call Forward-
    All to Station B, is idleStation B 
    						
    							NEAX2400 IMX Feature Programming Manual
    ND-70184 (E), Issue 3
    Page 629
    Station Hunting - Terminal S-9
    Interactions (cont’d)
    5. CALL FORWARDING-BUSY LINE/DON’T ANSWER [C-2, 3]: If Station A is in a STATION
    HUNTING-TERMINAL group and not the Pilot station, it will activate CALL FORWARDING-BUSY
    LINE/DON’T ANSWER to Station B:
    a.) Any call to Station A will respond to CALL FORWARDING-DON’T ANSWER [C-3]. 
    b.) A direct call to Station A will respond to CALL FORWARDING-BUSY LINE [C-2]. 
    c.) A call to the STATION HUNTING-TERMINAL group will bypass Station A if that station is
    both busy and has set CALL FORWARDING-BUSY LINE [C-2]. The next station in the group
    will ring. 
    d.) A CALL FORWARDING-OVERRIDE call from Station B to Station A will not hunt if Station A
    is busy. 
    e.) If the Pilot sets CALL FORWARDING-BUSY LINE [C-2] to Station B: During a Call Forward-
    Override call from Station B to the Pilot, if the Pilot station is idle, the Pilot will ring. If the Pilot
    station is busy, the call will hunt.
    6. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number
    where the call actually terminates.
    7. STATION HUNTING-CIRCULAR supersedes the ATTENDANT CAMP-ON WITH TONE
    INDICATION [A-1] and CALL WAITING-TERMINATING [C-12] features.
    8. When using a Phantom Number for the pilot station, consider the following:
    a.) Whether to use the Phantom Number to start the station hunt or not can be selected by the APHN
    command. When using the Phantom Number, assign “1” in the PH parameter. If not, assign “0”.
    b.) When PH = 1: Station hunt starts by dialing either the pilot station number or its Phantom
    Number. Both numbers can be the pilot number.
    Ringing
    Call to Station A will 
    forward to Station B
    Call to Pilot
    Call to Pilot bypasses 
    Call Forward-Busy, rings 
    Station in Hunt Group
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt GroupHunt PhantomPilot
    Station AStation A, Call Forward-
    Busy to Station B, busy 
    with Pilot Hunt call Station B 
    						
    							NEAX2400 IMX Feature Programming Manual
    Page 630ND-70184 (E), Issue 3
    S-9 Station Hunting - Terminal
    Interactions (cont’d)
    c.) When PH = 0: Station hunt starts by dialing the pilot station number only. The feature is not
    provided when the Phantom Number is dialed.
    9. The lead station is the first station programmed in the ASHP command.
    10. When Programmed on LDM:
    a.) When activating this feature via FCCS, when CALL FORWARDING - ALL CALLS [C-5] is in
    service at a pilot station, a call directed to the station is forwarded to the designated station.
    b.) When activating this feature via FCCS, when an incoming call to a pilot station is forwarded by
    CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another
    hunting group) is also busy, the resultant hunt target can be designated from the forwarding side
    group or the forwarded side group. This can be specified by the ASYD command. For further
    information, refer to Programming.
    c.) When activating this feature via FCCS, if the following occurs, a non-pilot station is skipped in
    the hunting circulation process:
     When CALL FORWARDING - ALL CALLS [C-5] is set at the non-pilot station.
     When CALL FORWARDING - BUSY LINE [C-2] is set at the non-pilot station and the station
    is actually in the busy state.
    d.) When activating this feature via FCCS, CALL FORWARDING - DON’T ANSWER [C-3] will
    respond to any call (both pilot and non-pilot stations). After a certain period of no answer, the call
    is forwarded to the designated station.
    e.) When activating this feature via FCCS, this feature is not available for a call in recall state by
    CALL BACK [C-1] or CALL HOLD [C-6].
    f.) When activating this feature via FCCS, a Hot Line station cannot be assigned as a member of the
    hunting group.
     
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt GroupPilot
    Hunt
    Hunt Phantom
    Ringing Another call to Pilot Call to Phantom, set call 
    back / Message 
    Reminder to PilotCall to Pilot When PH=0 (Station Hunting does not 
    occur by the phantom number) is 
    selected in APHN. 
    						
    							NEAX2400 IMX Feature Programming Manual
    ND-70184 (E), Issue 3
    Page 631
    Station Hunting - Terminal S-9
    Interactions (cont’d)
    g.) When using a Phantom Telephone Number (PHTELN) for the pilot station, consider the
    following:
     Whether to use the PHTELN to start the station hunt or not can be selected by the command
    APHNL. When using the PHTELN, assign “1” in the PH parameter. If not, assign “0”.
     When PH = 1: Station hunt starts by dialing either the pilot station number (telephone number)
    or its Phantom Telephone Number. Both numbers can be the pilot number.
     When PH = 0: Station hunt starts by dialing the pilot station number (telephone number) only.
    The feature is not provided when the PHTELN is dialed.
    Programming
    STEP 1:ASHP - Assign the required data to the Assignment Pilot Hunting command:
    TN: Tenant Number 
    STN: Station Number 
    SECRET: Secretary Station Number (if necessary)
    *STN: Station numbers of the stations included in the Pilot group.
    (* Indicates the order of a station in the group)
    STEP 2:APHN - Assign Phantom Number (PHSTN) to the pilot station:
    TN: Tenant Number
    REAL STN: Station Number of the pilot station
    PH: Phantom Number mode
    0 = Used individually
    1 = Used as the pilot number (for station hunting)
    CNT (PHSTN): Phantom Station Number
    FCCS Programming 
    This data setting describes only the additional or replacement commands used to activate FCCS
    services. When used as an FCCS feature, these commands replace the non-network commands (for
    example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
    on the node. 
    (Note 1)
    STEP 1:ASYDN - This data must be assigned to the NCN. (Note 2)
    System Data 1, Index69, b5: 
    Hunting Group when transferred party is busy (Station Hunting after C.F.-Busy Line):
    0 = Hunt in Transferring Party’s Group
    1 = Hunt in Transferred Party’s Group
    STEP 2:ASHPN - This data must be assigned to the NCN. 
    (Note 2)
    Assign the Hunt Group using Telephone Number.
    UGN: User Group Number
    TELN: Telephone Number in Hunting Group
    SECRETARY TELN:Telephone Number of Secretary Station (if necessary)
    STEP 3:APHNN - Assign Phantom Telephone Number (PHTELN) to the pilot station. 
    (Note 3)
    UGN: User Group Number
    TELN: Telephone Number of the pilot station
    PH: Phantom Number Mode 
    						
    							NEAX2400 IMX Feature Programming Manual
    Page 632ND-70184 (E), Issue 3
    S-9 Station Hunting - Terminal
    FCCS Programming (cont’d)
    0 = Used individually
    1 = Used as the pilot number (for station hunting)
    PHTELN: Phantom Telephone Number 
    (Note 4)
    When using Release 7 software - Feature via LDM:
    STEP 1:ASHPL - Assign each hunting group by using the Telephone Numbers. (Note 3)
    UGN: User Group Number
    TELN: Telephone Numbers of member stations
    SECRETARY TELN:Telephone Number of a Secretary Station (if necessary)
    STEP 2:ASYD - Assign System Data 1, Index 69, b5 (Resultant hunt when the forwarded party is also busy
    after CALL FORWARDING - Busy Line [C-2]).
    0 = Hunt in the forwarding party group
    1 = Hunt in the forwarded party group
    STEP 3:APHNL - Assign Phantom Telephone Number (PHTELN) to the pilot station. 
    (Note 3)
    UGN: User Group Number
    TELN: Telephone Number of the pilot station
    PH: Phantom Number mode
    0 = Used Individually
    1 = Used as the pilot number (for station hunting)
    PHTELN: Phantom Telephone Number 
    (Note 4)
    Note 1:
    When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
    to ASYDL or ASYDN.
    Note 2:
    This data is valid when using Release 3 software or later.
    Note 3:
    This data is valid when using Release 7 software or later.
    Note 4:
    Multi PHTELNs (maximum of 16) can be assigned per TELN. Select whether to use each PHTELN for station hunt or
    not by the “PH” parameter. 
    						
    							NEAX2400 IMX Feature Programming Manual
    ND-70184 (E), Issue 3
    Page 633
    Station Message Detail Recording (SMDR) S-10
    S-10  Station Message Detail Recording (SMDR)
    General Description
    This feature provides a call record for all outgoing station to trunk calls and incoming trunk to station calls. When
    the system is equipped with this feature, an RS232C output port or a SOCKET interface (LAN) is provided,
    permitting interface with a customer-owned computer system. All output is in the ASCII format, and includes the
    following:
     Calling telephone number
     Dialed number (24 digits maximum)
     Route number
     Start of call time
     Disconnect time
     Year, month and date
     Condition (Attendant handled, transfer, etc.)
     ACCOUNT CODE [A-18] (10 digits maximum)
     AUTHORIZATION CODE [A-28] (10 digits maximum)
     FORCED ACCOUNT CODE [F-7]
    Additional FCCS Format
     Called Party Type (Attendant Console/station)
     Call Start/Call end time (millisecond)
     Call metering
     FPC/User Group/Telephone number (calling party)
     FPC/User Group/Telephone number (called party)
     FPC of the node providing the route for the call
     Logical Route Number
     FPC of the node providing the first-choice route
     First-choice Logical Route Number
    Operating Procedure
    No manual operation is required. Call record outputs are produced automatically.
    Service Conditions
     RS232C Interface Conditions:
    1. SMDR information facilitates analysis of trunk traffic and can be readily applied for cost allocation or
    billing purposes.
    2. SMDR may be programmed to record either all outgoing calls or only toll calls, depending upon user
    requirements.
    3. Both incomplete and abandoned calls will be discarded by the SMDR.
    4. When ROUTE ADVANCE [R-6] or LEAST COST ROUTING (LCR) - 3/6-DIGIT [L-5] is provided with
    the system, SMDR will record the route number selected.
    5. The maximum number of digits dialed cannot exceed 24.
    6. When customer-owned computer equipment is connected via RS232C interface, SMDR information will
    be transmitted directly to the computer as each call record is completed.
    7. If the outgoing call is directed to a trunk that cannot give answer supervision from the Central Office, the
    start of call time is 18 seconds after the last digit is dialed. This timer value is set on the System Data. 
    						
    							NEAX2400 IMX Feature Programming Manual
    Page 634ND-70184 (E), Issue 3
    S-10 Station Message Detail Recording (SMDR)
    Service Conditions (cont’d)
    8. If the distance between the system and the processing computer exceeds 50 feet (15 meters), an
    asynchronous-type modem should be used.
    9. RS232C Interface specifications: Synchronization Asynchronous 
    Data Speed 300, 600, 1200, 2400, 4800, 9600bps 
    Code ASCII 7-Bit + parity Bit 
    Maximum Distance 50 ft. (15m) without modem
    10. Supervision on the status of the external RS232C terminal is not performed.
    11. FORCED ACCOUNT CODE [F-7] can be recorded on SMDR, for INWATS and CO incoming calls,
    when used in conjunction with the REMOTE ACCESS TO SYSTEM [R-2] service feature.
    12. FORCED ACCOUNT CODE [F-7] cannot be registered on SMDR if the incoming REMOTE ACCESS
    TO SYSTEM [R-2] calls are terminated to stations via night service or DID [D-8].
    13. For REMOTE ACCESS TO SYSTEM [R-2] tandem connections, the FORCED ACCOUNT CODE [F-
    7] is registered for outgoing trunks only.
    14. The PBX can accommodate up to 7 active ports or 4 redundant ports. Additional hardware is required.
    15. AUTHORIZATION CODE [A-20] can be recorded on SMDR.
    16. The maximum number of simultaneous calls can be stored in the system memory (active calls) is 28,000.
    When a call is completed, the record is sent to the output device and is removed from memory.
    17. If an overflow occurs, calls are allowed to complete and are not recorded.
    18. ATTENDANT-CONTROLLED CONFERENCE [A-2]: If the Attendant adds a trunk to the conference,
    the Attendant conference line terminal is recorded.
    19. LEAST COST ROUTING - 3/6-DIGIT [L-5]: The calling party can dial an ACCOUNT CODE [A-18]
    before the LCR access code. The called number is recorded (as modified for sending).
    20. If an ACCOUNT CODE [A-18] is dialed, the maximum digits of the called number is 22. 
    21. CENTRALIZED ATTENDANT SERVICE (CAS) [C-20]: The SMDR record is provided for calls
    extended outward by a CAS Attendant.
    22. DIRECT INWARD DIALING (DID) trunk calls [D-8]: If the call is to the Attendant, the Attendant can
    input an ACCOUNT CODE [A-18] before extending the call.
    23. INDIVIDUAL TRUNK ACCESS [I-4]: The Attendant cannot dial in an SMDR account code before using
    direct trunk selection.
    24. Incoming TIE trunk calls: If an incoming call to the Attendant is extended, the Attendant can input an
    ACCOUNT CODE [A-18].
    25. SERIAL CALL [S-15]: The duration of the total call is recorded on the last station call.
    26. STATION HUNTING [S-7, 8, 9]: The hunted-to station is recorded in the called number field.
    27. TANDEM TIE TRUNK [T-1] Calls: The calling number is the incoming trunk route plus trunk number;
    the called number is the number dialed.
    28. UNIFORM CALL DISTRIBUTION (UCD) [U-1]: The calling number is the incoming trunk route plus
    trunk number. If the call is to a station, the station answering the number is recorded as the dialed number.
    29. On an incoming trunk call to the Attendant, the Attendant call record will start upon answering and
    complete when the Attendant releases. A station call record will start when the Attendant releases and
    complete when the station goes on-hook. If required, a station record will not be generated if the station
    does not answer.
    30. A system option is available to allow or restrict call completion in the case where a failure occurs in
    transmitting SMDR data from the processor to the I/O port. 
    						
    							NEAX2400 IMX Feature Programming Manual
    ND-70184 (E), Issue 3
    Page 635
    Station Message Detail Recording (SMDR) S-10
    Service Conditions (cont’d)
    31. Additional hardware is required.
    32. Call Time specification for the FCCS network:
     The base for Call Start Time and Call End Time is the time in the calling party-side node.
     In case there is time difference between each node, related time difference data, based on the UCT
    (Universal Coordinated Time) standard, should be written in Network Data Memory (NDM) by using
    the ATDF command.
     Because billing information gathering is performed in the called party-side node, the Call Start Time in
    the originating node is determined in a way the deduction of time between calling and called party nodes
    is added or subtracted to/from the called party-side time. (If there is no time difference data in any [both]
    of the nodes, the Call Start Time is specified automatically by that in the called party-side node.)
     A counter, not the clock providing the current time, is used for Call End Time calculation. The
    calculation method is as follows:
    a.) Call Start Time (by using the clock) and the current counter value are registered to the Call Base
    Table, soon after a line connection is established.
    b.) Upon the call completion, the deduction between the counter value shown in a.) and that renewed
    during the call exchange is calculated.
    c.) The deduction is transformed to a time (hour, minute, second, milli-second) format.
    d.) The transformed time is added to the Call Start Time registered in a.)-End.
     The counter-based time is renewed in every 16.384 msec.
    33. Maximum number of active calls available for concurrent storage in the system memory is 28,000 per
    system. When a call is completed, the record is sent to the output device and is removed from the memory.
    34. If an overflow occurs, calls are allowed to complete but are not recorded.
    35. To output the FCCS-related billing data, the external SMDR terminal should be compatible also with the
    IMX text format patterns.
    36. When a station originates an outgoing trunk call using a trunk in the remote node (the station and the trunk
    belong to an FCCS network), the billing information for the station to trunk connection is not recorded.
    37. Because the FCCS service achieves a completely fused link between multiple distant nodes, intrastation
    connections and node-to-node connections are theoretically considered identical.
    38. When a line connection is established on the FCCS link, the billing data concerned is collected fully in the
    called station-side node, not in the calling station side. The collected data is then transmitted to the SMDR
    terminal as the call finishes.
    39. Multiple Center Nodes can be assigned on a FCCS network for centralized billing purposes.
    40. Transmission of call base table with 220 bytes.
    SMDR Terminal RS232C / 10 BASE-TTo SMDR Port 
    						
    							NEAX2400 IMX Feature Programming Manual
    Page 636ND-70184 (E), Issue 3
    S-10 Station Message Detail Recording (SMDR)
    Service Conditions (cont’d)
    41. The figures on the following pages show the Service Conditions of Polling Method, focusing on when
    CCIS links are involved.
    Example 1
     Node A (Fusion - Center Node) Collects the billing information of Nodes B and C via FCCS using the
    polling method.
    Example 2
     Node A tries to collect the billing information of Node B and Node C via FCCS, using the polling method
    (Node A cannot collect the billing information of Node C via FCCS).
     Node C sends the billing information via CCIS, ignoring polling from Node A.
     Node C deletes the Point Code (CCIS) of Node A for centralized billing data when required to send billing
    information for polling from Node A.
    Node C
    FCCS - Center Node
    IMX
    SMDR 
    EquipmentFCCS Network
    IMX
    36456
    26549
    55213
    75213Polling
    Billing information of Node B
    Node ANode B FCCS
    IMX FCCS
    P
    ol
    li
    ng
    79879
    8
    4651
    35
    164
    656
    5
    Node CFCCS
    Billing information of 
    Node B
    : Fusion Call Control Signal (FCCS)
    : Common Channel Inter-Office Signaling (CCIS)
    Node B
    FCCS - Center Node
    CCIS - Center Node
    IMX
    SMDR 
    EquipmentNode A
    Node B
    FCCS Network
    Polling
    01010
    10001
    01010
    19010
    Billing information of 
    Node BIMX
    Node B FCCS
    Polling
    IMX
    DPC0:
    Node ANode C
    ignores
    Billing information of 
    Node CCCIS
    : Fusion Call Control Signal (FCCS)
    : Common Channel Inter-Office Signaling (CCIS)0
    10
    1
    0
    1
    0
    0
    0
    1
    0
    10
    1
    0
    1
    9
    0
    1
    0 
    						
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