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NEC Neax 2400 Imx Feature Programming Manual

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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 957
Outgoing Trunk Queuing - CCIS O-12
Operating Procedure (cont’d)
7. Station (b) goes off-hook and is connected to the Public Switched Telephone Network. Station (b) receives
ringback tone while Station (c) is rung.
Service Conditions
1. After an OUTGOING TRUNK becomes available, the user’s station will ring for 20 seconds. If not
answered within that time, the station will be automatically dropped from the queue.
2. When this feature is used in conjunction with SPEED CALLING-SYSTEM [S-3] or LEAST COST
ROUTING-3/6-DIGIT [L-5] if a sender is involved, the sender will automatically dial out the called
subscriber number when the handset is lifted. 
3. If the user wishes to remove himself from the queue prior to being rung, the specified cancel code must
be dialed.
4. Individual stations may only initiate one OGQ at a time. Subsequent attempts will result in a Reorder tone.
5. This feature is not available for an ATTENDANT CONSOLE [A-3]. 
6. The OGQ is common to all Central Office type groups (DDD, FX, WATS, etc.) in the system.
7. The OGQ call back will return to the originating station, not the CALL FORWARDING terminating
station. 
8. OGQ is denied to a station line when the CALL BACK [C-1] or CALL HOLD [C-6] feature is already
activated.
9. If a user goes on-hook within 6-8 seconds after encountering all trunks busy, OGQ can be set automatically
to the station. 
10. The station is set for OGQ for a maximum of 30 seconds to one hour. This time is adjustable through the
System Data base. After this timing, OGQ will be cancelled automatically.
11. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR when used in conjunction with OGQ.
Programming
STEP 1:ASYD - System 1, Index 68, Bit 3: (1) OGQ (ON-HOOK) automatic cancel.
System 1, Index 159: Assign the OGQ (ON-HOOK) automatic cancel timer when SYS1 INDEX 68 b3
= 1. (ROM data = 30 minutes) 
RG
STN (a)ATT
[Node A]CCIS
[Node B]STN (b) STN (c) RBT
RBT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IMX Feature Programming Manual
Page 958ND-70184 (E), Issue 3
O-12 Outgoing Trunk Queuing - CCIS
Programming (cont’d)
System 2, Index 4, Bit 0: Call Back and OG Trunk Queuing access code. 0/1 = Separate/Common.
Bit 1: Automatic setting of OG Trunk Queuing by On-Hook. 0/1 = Not Required/Required.
Note:
0 = SHF + Access Code.
System 3, Index 3, Bit 5: 3-Burst on the time above Ringer Patter. 0/1 = Not Required/Required.
System 3, Index 7: Assign OGQ Ring Back Pattern. 
STEP 2:ANPD - Assign minimum necessary number of digits for the first number of the OGQ access codes. 
STEP 3:ASPA - Assign the OGQ access codes.
To set: CI = B (Busy), SRV = SSC (Service Code), SID = 19
To cancel:CI = N (Normal), SRV = SSC (Service Code), SID = 20 
STEP 4:ARTD - Assign the OGQ service for each route except the CCIS route.
9:TQ = 1: OGQ in service
STEP 5:ASFC - Allows Outgoing Queuing (SFI = 1) to the SFC of the stations.
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 959
Paging Access - CCIS P-28
P-28  Paging Access - CCIS
General Description
This feature provides dial access to paging equipment from an ATTENDANT CONSOLE [A-3] or station through
the CCIS network.
Operating Procedure
To access Paging through CCIS: 
1. Lift the handset and receive dial tone. 
2. Dial the office code and the Paging access code. 
3. Connection to paging equipment is established.
Service Conditions
1. Paging equipment must be provided by the customer.
2. One trunk circuit is required for each PAGING ACCESS.
3. If TENANT SERVICE [T-12] is provided, separate access codes and hardware should be provided for
each TENANT.
4. A maximum of three digits can be used for the PAGING ACCESS code.
5. The DIGITAL DISPLAY - TRUNK - CCIS [D-73] at the ATTENDANT CONSOLE [A-3] shows the
Route and Trunk Number of the CCIS trunk.
6. Following services are not available when this service is activated:
ALL ZONE PAGING  [A-53] 
MEET-ME PAGING  [M-1] 
PAGING TRANSFER  [P-10] 
Paging Answer
Interactions
1. MEET ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system.
2. To directly answer PAGING ACCESS by the ATTENDANT CONSOLE [A-3], the Paged party should
use the INDIVIDUAL ATTENDANT ACCESS [I-4] feature.
3. Paging is limited to stations, ATTENDANT CONSOLES [A-3], or Tie Trunks. Other parties (CO trunk
calls) must have the ATTENDANT CONSOLE [A-3] or user perform the PAGING operation.
4. BUSY VERIFICATION [B-3], EXECUTIVE OVERRIDE [E-1] - These features will be denied if the
Paging route has been assigned for Privacy. Verify the data in the Assignment of Route Data command,
ARTD, CDN 44:PRV. If CDN 6:TCL is assigned as data “8”, CDN 44:PRV is not required.
5. For simple PAGE ACCESS, assignments in ASFC are not required. Refer directly to the other Paging
service features such as PAGING TRANSFER [P-10].
6. The ATTENDANT CONSOLE [A-3] can dial Priority Page access code and release a station.
7. When disconnecting from a Paging trunk, the trunk becomes idle immediately.
8. PAGING ACCESS is possible from CONSULTATION HOLD [C-17]. Therefore, Station A places party
B on Soft hold and dials the access code to the Paging Trunk. Another switch hook flash disconnects the
Page trunk immediately and reconnects party B to Station A.
9. CALL HOLD [C-6] - A Paging trunk cannot be placed on CALL HOLD.
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    							NEAX2400 IMX Feature Programming Manual
Page 960ND-70184 (E), Issue 3
P-28 Paging Access - CCIS
Interactions (cont’d)
10. BUSY is displayed on the 16-button Dterm LCD display when the paging trunk is busy. Reorder tone is
returned.
11. If Priority Page is to be used with PAGE ACCESS; in ARTD, CDN 6:TCL must be assigned as Data 8,
Page with ringback tone. SYS1, Index 73 affects the operation of page routes assigned Page with ringback
tone. Therefore, if Priority Page is used with PAGE ACCESS then MEET ME PAGE [M-1, 11] and
PAGING TRANSFER [P-10] are not available to the system.
12. Priority Page access will not disconnect an ATTENDANT CONSOLE [A-3] engaged in a paging trunk
connection.
Programming
STEP 1:ASYD - SYS1, Index 73, bits 0 & 1. For PAGE function only, assign data “00”.
STEP 2:ARTD - Assign the Paging route as shown below:
RT:1
1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :11 7-L/T :1
8-RLP:215-LSG:130-PAD:744-PRV:1
STEP 3:AT R K - Assign the LEN Number, Paging Trunk Route Number, Trunk Number, and Tenant Number.
STEP 4:MBTK - Assign the Make Idle status to the Paging Trunks.
STEP 5:ANPD - Assign a level for trunk access. Assign for a Connection Index (CI) for Normal (N) and
Hooking (H) service. Assign the Number of Necessary Digits according to a predetermined numbering
plan. Busy Lamp Field is not activated.
STEP 6:ASPA - Assign the PAGE ACCESS code. Type of service, SRV = OGC (Outgoing Call). Assign the
proper route number that is associated with this access code. Assign for Normal (N) and Hooking (H).
STEP 7:ARSC - Assign to the station that is allowed access to paging trunks a Route Restriction Class (RSC)
that is allowed these routes in Route Restriction Index (RRI) 2 & 3.
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 961
Restriction from Outgoing Calls - CCIS R-22
R-22  Restriction from Outgoing Calls - CCIS
General Description
This feature automatically restricts preselected stations from placing certain outgoing calls through CCIS without
Attendant assistance.
Operating Procedure
No manual operation is required. Restricted stations will receive reorder tone when trying to place a restricted call.
Service Conditions
1. This feature is programmed in system data from the MAINTENANCE ADMINISTRATION
TERMINAL (MAT) [M-18].
2. The Attendant can allow restricted stations to place outgoing calls via the ATTENDANT CONSOLE [A-
3] using NON-DELAY OPERATION [N-3].
3. Restriction from particular trunk routes is determined by the stations Route Restriction Class.
4. If a restricted station calls another station, the called station cannot use the CALL TRANSFER - ALL
CALLS - CCIS [C-50] feature to connect the calling station to a trunk route from which it is restricted. If
transfer is attempted, it will recall to the called station.
5. THREE-WAY CALLING [T-2] is denied if a restricted station calls another station and the called station
attempts to add on an outside party in a trunk route from which the calling station is restricted.
6. If a user accesses a Tie trunk to a PBX outside the CCIS network, access to outside exchanges is controlled
by the outside PBX.
7. For a particular station, Day mode and Night mode restrictions can differ.
8. Non-restricted stations within the systems can CALL TRANSFER - ALL CALLS [C-11] outgoing calls
to stations restricted by this feature.
9. Station line access to a given trunk group is controlled by assigning a Route Restriction class (RSC) to
each line. There can be a maximum of 15 different RSCs per system, each of which can be programmed
to restrict an assigned station from none, one or more than one trunk group (maximum 255 trunk groups
on NEAX2400 IMX).
10. Two outgoing trunk group restriction tables are provided per system. The Direct Dial Access table is
indexed when a user dials the trunk group access code, and the ATTENDANT CONSOLE [A-3] table is
indexed on Attendant-completed calls. The restriction options per RSC can differ per table thus allowing
Attendant-completion of outgoing calls for restricted stations.
11. TIE LINE ACCESS [T-3]: If the user accesses a Tie trunk to a distant PBX (outside the CCIS network),
access to outside exchanges can only be controlled by the distant PBX.
Interactions
1. Transferring restrictions may not be desired for a restricted station.
2. CALL TRANSFER-ALL CALLS [C-11]: Station A is allowed access to outgoing on route 1. Station B is
restricted access for outgoing on route 1 via RRI 2 & 3. The unrestricted Station A makes an outgoing call
on Route 1 and cannot use the CALL TRANSFER - ALL CALLS feature to connect station B to Route 1,
If CALL TRANSFER - ALL CALLS is attempted, station A is immediately rung back.
3. CONSULTATION HOLD [C-17]: Station A may consult with Station B when Route 1 is on soft hold.
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    							NEAX2400 IMX Feature Programming Manual
Page 962ND-70184 (E), Issue 3
R-22 Restriction from Outgoing Calls - CCIS
Interactions (cont’d)
4. THREE-WAY CALLING [T-2]: Station A cannot include restricted Station B in a THREE-WAY
CALLING connection with Route 1.
5. DAY/NIGHT CLASS OF SERVICE [D-15]: Restricted Station B may be allowed access to Route 1 when
the system is placed in the Night mode. See DAY/NIGHT CLASS OF SERVICE [D-15].
6. RESTRICTION FROM OUTGOING CALLS are constructed on a per-route restriction basis. Two Route
Restriction Indexes are constructed; RRI 2, Outgoing calls via the ATTENDANT CONSOLE [A-3] and
RRI 3, Outgoing Call via Direct Dial Access.
Programming
STEP 1:ASYD - SYS1, Index 75. Should the following commands be developed for Day/Night. 0/1: No/Yes.
Bit 0 - Develop ARSC command for Day/Night?
Bit 3 - Develop ATDP command for Day/Night?
SYS2, Index 3, bits 4 & 5. Should a toll restricted station be routed to the ATTENDANT CONSOLE
[A- 3] or receive Reorder tone? Reorder Tone: bit 4 = 0, 5 = 0.
ATTENDANT CONSOLE [A-3]:bit 4 = 1, bit 5 = 0. Route Restriction Class
STEP 2:ARSC - 16 different Route Restriction Classes may be constructed either allowing, denying, or Toll
Restricting access to the various routes of the stem. Assign the RSC using Route Restriction Indexes 2
(Outgoing via the ATTENDANT CONSOLE [A-3]) and 3 (Outgoing Direct).
STEP 3:ASDT - Assign Tenant No., Station No., LENS No., and the Telephone Equipment Class (TEC) to the
station. This is used in regular Business systems. Also assigned to the telephone is the Service Feature
Class (SFC) and Route Restriction Class RSC.
TN: Tenant Number
STN: Station Number
LENS: Line Equipment Number (6 digits)
TEC: Telephone Class (1 -31)
1: DP (10pps)
2: PB
3: DP/PB
11: VMM
12: D
term V (IV)
13: Data terminal via D
term 
14: Hot Line
15: CAS Line
16: Data Terminal Via Data Module
18: Virtual Circuit
19: TMM
20: PSM
23: ISDN Terminal
27: Eight Conference Equipment
RSC: Route Restriction Class (0-15)
For assignment of RSC, ARSC command.
SFC: Service Feature Class (0-15)
For assignment of SFC, ASFC command.
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 963
Serial Call - CCIS S-52
S-52  Serial Call - CCIS 
General Description
This service feature is the Inter-Office serial call service to be provided when the ATTCON and the called party
respectively, belong to a different PBX (Main PBX Satellite PBX) in the CCIS network.
Operating Procedure
1. Station (c) in the Public Switched Telephone Network places a call to Node A and receives ringback tone.
The Attendant in Node A receives an audible tone.
2. The Attendant presses the ANSWER key and is connected with Station (c). The user at Station (c) asks
the Attendant to set up a connection first with Station (b1) and then with Station (b2) in Node B.
STN (c)
STN (a)ATT
[Node A]CCIS
[Node B] CCIS RBT
RG
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
STN (c)
STN (a)ATT
[Node A]CCIS
[Node B]First: STN (b1)
Second: STN (b2)
STN (b1)
STN (b2)
1
2
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IMX Feature Programming Manual
Page 964ND-70184 (E), Issue 3
S-52 Serial Call - CCIS
Operating Procedure (cont’d)
3. The Attendant dials Station (b1) in Node B; receives ringback tone. Station (b1) is rung and Station (c)
receives Hold Tone.
4. The Attendant presses the Serial Call (SC) key and Station (c) receives ringback tone. The HOLD and
RING status are shown on the Attendant Console.
STN (a)ATT
[Node A]CCIS
[Node B]STN (b1)
STN (b2) RBTHT
RG
HT
RBT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
RBT
STN (c)
RG
STN (a)ATT
[Node A]CCIS
[Node B]STN (b1)
STN (b2)
RBT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 965
Serial Call - CCIS S-52
Operating Procedure (cont’d)
5. Station (b1) answers and is connected with Station (c). The HOLD status remains on the Attendant
Console.
6. Station (b1) hangs up. On the Attendant Console, the lamps in the loop key section corresponding to the
incoming call keep flashing at 60 ipm, and the bell rings. Station (c) receives ringback tone.
7. The Attendant presses the loop key corresponding to the flashing lamps. Station (c) and the Attendant are
connected again. The Attendant assists the connection to the next station.
Service Conditions
1. If the attendant enters a loop that is already set up for a SERIAL CALL, the service is automatically
cancelled.
2. SERIAL CALL is not provided for Station-to-Station calling. 
3. SERIAL CALL can be provided on a TENANT [T-12] basis. 
4. A called station that has the SERIAL CALL feature activated will automatically recall the attendant if the
station switch hook flashes.
STN (c)
STN (a)ATT
[Node A]CCIS
[Node B]STN (b1)
STN (b2)
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
STN (c)
A ATT
[Node A]CCIS
[Node B]STN (b1)
STN (b2)
RGRBT
RBT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IMX Feature Programming Manual
Page 966ND-70184 (E), Issue 3
S-52 Serial Call - CCIS
Service Conditions (cont’d)
5. This feature is not applicable for tandem connections.
6. The following services cannot be used while SERIAL CALL - CCIS is activated:
ATTENDANT CAMP-ON WITH TONE INDICATION - CCIS [A-45]
BUSY VERIFICATION - CCIS [B-9]
CALL HOLD - CCIS / CALL HOLD - D
term[C-6/C-6D]
EXECUTIVE RIGHT-OF-WAY [E-8]
Programming
ASYD - System 1, Index 43, Bit 4:(1): Allow ATT to reenter loop on serial call.
System 1, Index 186, Bit 4: At the time of serial call, 0/1: ATT Loop Wait/ATT Loop Release.
System 2, Index 7, Bit 2:(1) Serial Call service. 
Note:
The Serial Call key is the button right of the DEST key.
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