NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 827 Centralized System Management Report - CCIS C-57 Service Conditions (cont’d) (Series 7400 software enhancement) Service Conditions when this service is provided in the network through FCCS groups and NEAX2000 IVS: 1.(Series 7400 software enhancement) The Centralized System Message Report feature for this network may be controlled only by the Centralized MAT. Note: See Centralized Maintenance - CCIS [C-167] for explanation of the Centralized MAT. 2.(Series 7400 software enhancement) By polling from the Centralized MAT connected to the Center Office, the information regarding faults occurring at all nodes (NEAX2400 IMX and NEAX2000 IVS) can be collected. 3. (Series 7400 software enhancement) When a fault occurs in the NEAX2000 IVS, only the basic fault information is collected from the Center Office using polling method. To collect detailed information, log- in to the system where the fault occurred. 4. (Series 7400 software enhancement) The buffer for fault information of the NEAX2400 IMX and that of the NEAX2000 IVS are separate. A maximum of 64 calls can be stored in the buffer at each system. Therefore, a fault occurring when the buffer capacity is full cannot be stored, and the system receives the NACK signal. At that time, the system sends the information. 5. (Series 7400 software enhancement) The table below shows the controllability of fault information received from the NEAX2000 IVS: Note: Available when the alarm grade is changed by system data. 6.(Series 7400 software enhancement) When the information of faults occurring at all FCCS groups is managed by the Centralized MAT, the destination of fault massage output must be changed to the designated Center Office (for example, NCN) at each Local Node (including NEAX2000 IVS). 7. The NEAX2400 IMX message structure and the NEAX2000 IVS message structure are different formats. This feature is applicable in a NEAX2400 IMX network. Programming STEP 1:ASYD - System 1: System 1, Index 38. Designation of mounting the printer. System 1, Index 39. Designation of System Message Output Port. System 1, Index 86, Bit 0. Assign Routine Diagnostic Normal End Information Indication (1). System 1, Index 86, Bit 1. Assign Routine Diagnostic Fault Information Indication (1). System 1, Index 86, Bits 2 & 3. When Trunk Ineffective Hold has been detected. 00: All calls other than the basic calls are released an all the information print out. 01: Only All Printout 10: All Release & All Printout Connection MethodSMJ/SMN Lamp on TOPUMenu Display on MATDFTD command NEAX2000 IVS to IMX CCIS Not ControllableNot Controllable(Note)Not Controllable IMX (A) to IMX (B) within an FCCS groupFCCS Not Controllable Controllable Controllable FCCS Group (A) to FCCS Group (B)CCIS Controllable Controllable Controllable
NEAX2400 IMX Feature Programming Manual Page 828ND-70184 (E), Issue 3 C-57 Centralized System Management Report - CCIS Programming (cont’d) System 1, Index 86, Bit 4. Assign Fault Data Automatic Printout Function (Automatic output to the Printer) (1). System 1, Index 86, Bit 7: Assign Fault Message-0/1: Simplified Registration/Detailed Registration. System 1, Index 91, Bits 2 & 3: Assign System Message Output Grade. 0: All 2: Higher than Grade 2 (MN, MJ) 3: Higher than Grade 3 (MJ) System 1, Index 116-123: Designation of IOC Port of the Printer (1 = Printer) (Assigned via AIOC.) System 1, Index 180 & 181: Assignment of the Local Office Point Code (OPC). System 1, Index 184 & 185: Assignment of the Center Office Point Code (DPC) (When the self office is the Center Office, (DPC = 0). System 1, Index 186, Bit 5: Clearing of the buffer memory for use in the centralized System Management Report CCIS. 0/1: Not necessary/necessary. System 1, Index 188, Bit 1: MJ/MN lamp on the Display Panel in the Center Office is controlled per fault information from a local office (1). STEP 2:AIOC - Assign the function and attribute data of the IOC ports.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 829 Consultation Hold - All Calls - CCIS C-58 C-58 Consultation Hold - All Calls - CCIS General Description This feature permits a user within the CCIS network to hold any incoming or outgoing public network, intra-office, or CCIS call while originating a call to another station within the CCIS network. Operating Procedure To hold the original call and place a second call from a single-line telephone: 1. Switch hook flash; receive special dial tone. 2. The original call is placed on hold. 3. Dial the second telephone number; receive ringback tone. 4. The second station answers; CONSULTATION HOLD is established. To return to the original call from a single-line telephone: 1. Under any of the following conditions, the calling station can return to the original call by pressing the switch hook: a.) The second station called for CONSULTATION HOLD is busy. b.) The calling station cannot gain access to the second station because of a restriction, or for any other reason. c.) The second station does not answer. 2. If a CONSULTATION HOLD call is established and the second party hangs up, the calling station will automatically be returned to the original call. 3. If the originating station switch hook flashes, a THREE-WAY CALL [T-2] will be established. To hold the original call and place a second call from a Dterm: 1. Press the TRANSFER key; receive special dial tone. 2. The original call is placed on hold. 3. Dial the second telephone number; receive ringback tone. 4. The second station answers; CONSULTATION HOLD is established. To return to the original call from a Dterm: 1. Under any of the following conditions, the calling station can return to the original call by pressing the TRANSFER key. a.) The second station called for CONSULTATION HOLD is busy. b.) The calling station cannot gain access to the second station because of a restriction, or for any other reason. c.) The second station does not answer. 2. If the second station hangs up, the calling station will automatically be returned to the original call. 3. If the originating station presses the TRANSFER key while connected to the second station, the second station is put on hold and the calling party returns to the original call. Service Conditions 1. When TRUNK-TO-TRUNK CONNECTION [T-10] is provided, an outgoing exchange network or TIE Line call can be made by the user. 2. The party placed in CONSULTATION HOLD-ALL CALLS - CCIS will hear MUSIC ON HOLD [M-7], if provided.
NEAX2400 IMX Feature Programming Manual Page 830ND-70184 (E), Issue 3 C-58 Consultation Hold - All Calls - CCIS Interactions 1. This feature is denied whenever the destination telephone set is engaged in any state other than simple two- party connection. 2. CONSULTATION HOLD-ALL CALLS - CCIS must always be made available when features require hooking services. 3. Indexes 156 and 157 also are used for SMDR, establishing an arbitrary connection timing when no answer supervision is used. 4. If a party is involved in a CONSULTATION HOLD-ALL CALLS - CCIS state or in an established THREE-WAY CALLING [T-2] connection, attempts to override the connection are denied. These features are: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45] ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3][B-9] CALL WAITING-TERMINATING [C-12] EXECUTIVE RIGHT-OF-WAY [E-1][E-8] 5. Features that cannot be activated while a user has a party in CONSULTATION HOLD-ALL CALLS - CCIS are: CALL BACK, Activate or Cancel [C-44] CALL PICKUP-DIRECT [C-30] CALL FORWARDING, Activate or Cancel [C-45,46,47] EXECUTIVE RIGHT-OF-WAY [E-1] MESSAGE REMINDER [M-34D] OUTGOING TRUNK QUEUING, Cancel [O-12] SPEED CALLING-INDIVIDUAL, Entry [S-21] TRUNK ANSWER FROM ANY STATION (TAS) [T-27] All other features may be activated as long as the user’s line CLASS OF SERVICE-INDIVIDUAL [C-15] allows that feature. 6. If the user receives busy or reorder tone instead of ringback tone upon establishing a CONSULTATION HOLD-ALL CALLS - CCIS connection and dialing a third party, the user flashes once to disconnect the tone and reconnect the second party. 7. Upon establishing a CONSULTATION HOLD-ALL CALLS - CCIS connection and dialing a MISCELLANEOUS TRUNK ACCESS [M-2] code, if no dial tone is given (after the trunk is seized), if a mistake is made in dialing, or if an intercept announcement or a permanent is given, the user must go on- hook and is rung back. 8. A user who established CONSULTATION HOLD-ALL CALLS - CCIS is reconnected to the party in soft hold when the third party disconnects. 9. When using CALL TRANSFER-ALL CALLS - CCIS [C-50] from a station (second party) to another station or trunk (third party), the control station can transfer the call during ringing (blind transfer). When the control station goes on-hook, the station in soft hold is connected to the third party’s connection and hears ringback tone. A 30-second timer is set when the controlling station goes on-hook. If the timer times out before the third party answers, the control station is rung back.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 831 Consultation Hold - All Calls - CCIS C-58 Programming ASYD - System Data 1, Index 156. Trunk Soft Hold Timer A, used with second dial tone trunks. Assign data 00H for 30 seconds. (Data 31H may be used for a value of two seconds if CALL TRANSFER-ALL CALLS [C-50] is to be used immediately after connecting to the trunk.) This is the time between trunk connections when switch hook flash is allowed on a non-senderized trunk connection. System Data 1, Index 157. Trunk Soft Hold Timer A, used with senderized trunks. Assign data 00H for a value of 18 seconds. (Data 31H may be used for a value of 2 seconds if CALL TRANSFER-ALL CALLS [C-50] is to be used immediately after connecting to the trunk.) This is the time between trunk connection and when switch hook flash is allowed on a senderized trunk connection. It is also used to determine when SMDR billing will begin. System Data 2, Index 1, bits 0 & 1. CONSULTATION HOLD allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem Call Denied; 11: All calls allowed. Normally assign data “11”. System Data 3, Index 2, bits 0-3. Switch hook flash begin timer. To calculate this value: (1-FH) x 120 msec = Timer. System Data 3, Index 2, bits 4-7. Switch hook flash end timer. To calculate this value: (1-FH) x 120 msec = Timer. For both begin and end timers, assign 91H for 120-1080 msec. f (t) 0 msBit 0-3 120 ms No DetectionBit 4-7 1080 ms Disconnection
NEAX2400 IMX Feature Programming Manual Page 832ND-70184 (E), Issue 3 C-94 Call Forwarding Assignment - Attendant - CCIS C-94 Call Forwarding Assignment - Attendant - CCIS General Description This feature allows the attendant of an Attendant Console to set/cancel the following Call Forwarding services to a station within the CCIS network. CALL FORWARDING-ALL CALLS [C-5] CALL FORWARDING-ALL CALLS - CCIS [C-45] CALL FORWARDING-BUSY LINE [C-2] CALL FORWARDING-BUSY LINE - CCIS [C-46] CALL FORWARDING-DON’T ANSWER [C-3] CALL FORWARDING-DON’T ANSWER - CCIS [C-47] CALL FORWARDING-ALL CALLS-OUTSIDE [C-28] CALL FORWARDING-DON’T ANSWER-OUTSIDE [C-74] Operating Procedure To set Call Forwarding: 1. Attendant presses an idle loop key. 2. Attendant dials the CF-All Calls, CF- Busy Line, or CF-Don’t Answer entry code; receives special dial tone. 3. Attendant dials the Tenant Number of the transferring station. 4. Attendant dials the office code (including access code) of the transferring station and the telephone number of the transferring station. 5. Attendant dials the telephone number of the target-station. (Note) 6. Attendant dials “#”; receives service set tone. 7. Attendant presses the RELEASE key. Note: When the transfer target station is in the CCIS network, dial the office code (including access code and the station number of the target station. To cancel Call Forwarding: 1. Attendant presses an idle loop key. 2. Attendant dials the CF-All Calls, CF- Busy Line, or CF-Don’t Answer entry code; receives special dial tone. 3. Attendant dials the Tenant Number of the transferring station. 4. Attendant dials the office code (including access code) of the transferring station and the telephone number of the transferring station; receives service set tone. 5. Attendant presses the RELEASE key. Service Conditions 1. A transferring station, accommodated in the CCIS network, dials the office code inclusive of access code and the telephone number. A method for setting a Call Forwarding by this service can be selected from the following patterns on each tenant basis by the system data. (ASYD, SYS2, INDEX 15, b4).
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 833 Call Forwarding Assignment - Attendant - CCIS C-94 Service Conditions (cont’d) a.) Pattern 1 (ASYD, SYS2, INDEX 15, b4= 0) XX - XX - XXXXX - XXXXX This pattern is used when a unified numbering plan is in use within the CCIS network. b.) Pattern 2 (ASYD, SYS2, INDEX 15, b4 = 1) XX - XX - XXXXX - XXXXX - # This pattern is used when a unified numbering plan is not in use within the CCIS network. 2. Since the numbering plan at the transfer destination cannot be identified in this case, dialing the digit receive completion ID code (#) must be dialed. 3. If the transferring telephone number of the transfer target telephone number dialed by the attendant is a wrong number, the attendant receives Reorder tone. For example: a.) When an unobtainable number has been dialed. b.) When the transferring station or the transfer target station is restricted from the service. c.) When the number dialed is double registered. 4. A transferring telephone number is a maximum of 8 digits. 5. When the transferring station is an ATTCON, service can be set by its individual Attendant Number but the call is not transferred to the designated target station. Programming STEP 1:ASYD - System 2, Index 15, bit 4: The office which determines the target number. 0/1: Service executing office/office accommodating the transferring station. STEP 2:ASAT - Assign an individual Attendant access number for each Attendant Console. STEP 3:ANPD - Assign the minimum necessary number of digits for the first number of the access code for Call Forwarding. STEP 4:ASPA - Assign the access code for Call Forwarding. CI = N, SRV = SSC (Service Code), SID = 8, Call Forwarding - All Calls (Entry) CI = N, SRV = SSC (Service Code), SID = 9, Call Forwarding - All Calls (Cancel) CI = N, SRV = SSC (Service Code), SID = 10, Call Forwarding - Busy Line (Entry) CI = N, SRV = SSC (Service Code), SID = 11, Call Forwarding - Busy Line (Cancel) CI = N, SRV = SSC (Service Code), SID = 12, Call Forwarding - Don’t Answer (Entry) CI = N, SRV = SSC (Service Code), SID = 13, Call Forwarding - Don’t Answer (Cancel) STEP 5:ARNP - RT0: Self Office Identification Code for CCIS. If RT0 is assigned, service set tone will not be heard. Transfer target station Transferring station Tenant number of transferring station Access Code for Call Forwarding Digit receive completion ID code Transfer target Transferring station Tenant number of transferring station Access Code for Call Forwarding
NEAX2400 IMX Feature Programming Manual Page 834ND-70184 (E), Issue 3 C-163 CCIS Networking via IP C-163 CCIS Networking via IP (Series 7400 software feature) General Description This feature allows the system to utilize the CCIS network over Internet/Intranet. To establish or release a call, an IPTRK card is used for both speech and signal channels. Operating Procedure No manual operation is required. Service Conditions 1. To send or receive speech and CCIS signals, each node shall use an IPTRK circuit card(s). At this time, the IPTRK cards in the self-node and each of its connected node must be in 1-to-1 ratio, respectively (point-to-point connection). 2. Two IPTRK cards per unit are the maximum. Accordingly, a total of 16 IPTRK cards can be accommodated per IMG. 3. Only voice and FAX (G3) information can be sent or received via IPTRK card. 4. The port, assignable for CCIS signaling, is only the 1st LEN of each HW block. Other ports are to be used for speech channels. 5. A D-channel, assigned on an IPTRK card, can control the B-channels of the same card, and also those of a maximum of 7 other IPTRK cards. 6. Tandem Path through function is not provided. 7. This feature supports QoS (Quality of Service) function. 8. When a system message indicates “TCP link failure” due to data congestion on the router or IP network, a call cannot be made via an IPTRK circuit card. When a call is attempted despite this, the caller hears busy tone. 9. When a system message related to “TCP link failure”, is created during call origination or speech, that call’s speech channel is automatically restored via patrol function. IPTRKIPTRK Internet/ IntranetRouterRouter Both Speech and CCIS Signal Point-to-Point Connection PBXPBX Node ANode B CCIS Network is utilized via the Internet/Intranet. IPTRK: IP Trunk
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 835 CCIS Networking via IP C-163 Service Conditions (cont’d) 10. The table below shows CCIS service features to be provided beyond the nodes: 11. This feature does not support Broad Band Services H0/H1. 12. This feature can use Link Re-connection function. At this time, service conditions are the same as those for the normal CCIS network. 13. PAD can be provided for “receive” control only. 14. IPTRK-related tandem connection is not provided. Service Feature NameCondition A-45 Attendant Camp-On with Tone Indication - CCIS Provided B-9 Busy Verification - CCIS Provided C-44 Call Back - CCIS Provided C-45 Call Forwarding - All Calls - CCIS Provided C-46 Call Forwarding - Busy Line - CCIS Provided C-47 Call Forwarding - Don’t Answer - CCIS Provided C-50 Call Transfer - All Calls - CCIS Provided C-54 Call Transfer - Attendant - CCIS Provided C-55 Centralized Billing - CCIS Provided C-57 Centralized System Management Report - CCIS Provided D-68 Data Privacy on Demand - CCIS Provided D-71 Dial Access to Attendant - CCIS Provided D-74 Direct Termination - CCIS Provided D-75 Distinctive Ringing - CCIS Provided independently E-8 Executive Right of Way - CCIS Provided H-12 Hot Line - CCIS Provided independently I-17 Individual Attendant Access - CCIS Provided M-34 Message Reminder - CCIS Provided M-34D Message Reminder - D term - CCISProvided M-35 Message Waiting Lamp Setting - Attendant - CCIS Provided M-36 Message Waiting Lamp Setting - Station - CCIS Provided N-37 Name Display - System - CCIS Provided independently O-11 Off-Hook Queuing - CCIS Provided S-52 Serial Call - CCIS Provided S-59 Step Call - CCIS Provided S-73 Supervisory Call - CCIS Provided V-7 Voice Call - CCIS Provided
NEAX2400 IMX Feature Programming Manual Page 836ND-70184 (E), Issue 3 C-163 CCIS Networking via IP Programming STEP 1:Referring to the No. 7 CCIS System Manual, assign the entire basic data (such as ASYD, ARTD, ATRK, ADPC, ACSC, ACIC1, ACIC2, MBTK, etc.) necessary for the establishment of a CCIS Tie Line. Enter IPTRK = 1 for both D-channel and B-channel routes on the ARTI command. For the port assignment (B-ch) of the IPTRK card, see the IPTRK Circuit Card System Manual. The CCIS signal controlling channel is determined in accordance with the CIC numbers of speech channel. To provide multiple interfaces which vary from a single point code (taking CCIS and CCIS network via IP services together within one network), CIC numbers and CICG (CIC Group) must be assigned on the same interface. For further information, see the IPTRK Circuit Card System Manual. STEP 2:AG IP - Assign the IP addresses of IPTRK card and connected router. Kind: IPTRK (CCIS) IPTEN: Assign the 1st LEN of IPTRK accommodated HW block IPTK_IP: Assign IP address of the IPTRK card DG_IP: Assign IP address of the router ARP: Select DIX CLINK_NUM: Default value SLINK_NUM: Default value NETMSK: Assign IP address of the Net Mask MULT: Select Point-to-Point DST_IP: Assign IP address of the Destination Node IPTRK card QoS1: 0-7 QoS2: 0-7 NETID: 0-15 For further information, see the IPTRK Circuit Card System Manual.